2/10 Terrible
Ploypailin
Travelled with group
11 Nov 2025
Wow. What a “stay”. This review will be mainly based on the hotel itself and partially the staffs. All staffs I encountered were friendly. But, friendly will not fix the their roach problem. I checked in at the hotel at 3pm. I noticed it was a little outdated and carpets and furniture were stained ( dog friendly hotel). I’m not picky so I didn’t mind it, plus it was a nice view of the Ala Wai Canal. I woke up at 6am in the morning to 5+ cockroaches crawling all over my friend’s toothbrush! Imagine waking up later in the day, you’d never know cockroaches were there! My friend would have been brushing her teeth with diseased ridden pests. I was disgusted, and quickly went to front desk. I showed the receptionist Shanel the video, she was apologetic but not surprised. They did not refund my LESS than 24 hour stay. Only the amenities fees and parking. We ended stay at Best Western near Honolulu airport. Which was amazing, CLEAN, friendly staffs, no amenities fees, and free breakfast for to-go and dine in! For much cheaper may I add.


Ploypailin
Stayed 3 nights in Nov 2025





























