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Best Western The Plaza Hotel Honolulu Airport

3.0 star property
Hotel in Honolulu with free breakfast and free airport shuttle

Photo gallery for Best Western The Plaza Hotel Honolulu Airport

Property amenity
Property amenity
Standard Room, 1 King Bed, Accessible, Corner (with Single Sofabed;Larger Room)
Fitness facility
Laundry room

Popular amenities

  • Air conditioning
  • Parking available
The current price is NZ$430
includes taxes & fees
28 Aug - 29 Aug

Explore the area

Map
3253 N Nimitz Hwy, Honolulu, HI, 96819
  • Pearl Harbor Visitor Center
    ‪5 min drive‬
  • Honolulu Harbor
    ‪6 min drive‬
  • Pearl Harbor
    ‪9 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪10 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, City View

Standard Room, 2 Double Beds, Refrigerator & Microwave, City View

Standard Room, 2 Double Beds, Refrigerator & Microwave, City View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Pet Friendly)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Non Smoking (Pet Friendly)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(171 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Courtyard View (Stair Access Only)

Standard Room, 2 Double Beds, Non Smoking, Courtyard View (Stair Access Only)

Standard Room, 2 Double Beds, Non Smoking, Courtyard View (Stair Access Only)

8.4 out of 10
Very good
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Corner (with Single Sofabed;Larger Room)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Corner (with Single Sofabed;Larger Room)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View (Stair Access Only)

Standard Room, 1 King Bed, Non Smoking, Courtyard View (Stair Access Only)

Standard Room, 1 King Bed, Non Smoking, Courtyard View (Stair Access Only)

8.6 out of 10
Excellent
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Honolulu

At Best Western The Plaza Hotel Honolulu Airport you'll be 2.2 km (1.4 mi) from Keʻehi Lagoon Beach Park and 2.7 km (1.7 mi) from Moanalua Gardens. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and a free airport shuttle. .Enjoy the gym and pool loungers. 2594 square feet (241 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 7:00 AM and 9:00 AM. There's also self parking, along with the convenience of an area shuttle. .Within a 15-minute drive of this 3-property class Western Honolulu hotel, attractions include Honolulu Harbor and Ala Moana Center.

What's nearby

  • Pearl Harbor Visitor Center - 5 min drive - 5.6 km
  • USS Arizona Memorial - 5 min drive - 5.6 km
  • Honolulu Harbor - 6 min drive - 5.6 km
  • Pearl Harbor - 9 min drive - 6.4 km
  • Ala Moana Center - 12 min drive - 12.0 km

Getting around

  • Hālawa / Aloha Stadium Station - 13 min drive
  • Hālaulani / Leeward Community College Station - 22 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 5 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Lahaina Chicken Company - ‬4 min drive

About this property

Best Western The Plaza Hotel Honolulu Airport

Hotel in Honolulu with free breakfast and free airport shuttle
Best Western The Plaza Hotel Honolulu Airport offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2594 square feet (241 square metres) and includes conference space. A roundtrip airport shuttle is free at scheduled times. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western The Plaza Hotel Honolulu Airport. For a fee, parking is available.

This 3-star Honolulu hotel is smoke free.

  • 274 guestrooms or units
  • 12 levels
  • Conference rooms
  • 2594 sq ft of conference space
  • 241 sq. m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
Best Western The Plaza Hotel Honolulu Airport offers 274 air-conditioned accommodations with free newspapers and coffee/tea makers. 35-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Area shuttle up to 0.5 mi
  • Covered parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,594 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lb per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-605-9648-01
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA-207-605-9648-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hotel Plaza
Best Western Plaza
Best Western Plaza Honolulu
Best Western Plaza Hotel
Best Western Plaza Hotel Honolulu
Plaza Best Western
Plaza Hotel Best Western
Best Western Honolulu
BEST WESTERN The Plaza Hotel Hawaii/Honolulu
The Plaza Honolulu Honolulu
Best Western The Plaza Hotel
Best Western The Plaza Hotel Honolulu Airport Hotel
Best Western The Plaza Hotel Honolulu Airport Honolulu
Best Western The Plaza Hotel Honolulu Airport Hotel Honolulu

Frequently asked questions

Is parking available at Best Western The Plaza Hotel Honolulu Airport?

Yep, Best Western The Plaza Hotel Honolulu Airport has a covered self car park with in/out privileges for USD 42 per night.

How much does it cost to stay at Best Western The Plaza Hotel Honolulu Airport?

As of 30 Jul 2025, prices found for a 1-night stay for 2 adults at Best Western The Plaza Hotel Honolulu Airport on 28 Aug 2025 start from NZ$429.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western The Plaza Hotel Honolulu Airport?

The closest beach to Best Western The Plaza Hotel Honolulu Airport is Waikiki Beach (11.5 km).

Does Best Western The Plaza Hotel Honolulu Airport have a pool?

Yep, and guests love it! Best Western The Plaza Hotel Honolulu Airport has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Best Western The Plaza Hotel Honolulu Airport family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Best Western The Plaza Hotel Honolulu Airport is a hit with families.

Does Best Western The Plaza Hotel Honolulu Airport serve breakfast?

You bet, our travelers give top marks to the free full breakfast here! Offered daily between 7:00 AM and 9:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western The Plaza Hotel Honolulu Airport?

Yep, there's a free airport shuttle that runs from 5:00 AM - 1:00 AM at scheduled times.

Is there a bar or restaurant at Best Western The Plaza Hotel Honolulu Airport?

Yep, you can grab a meal at Best Western The Plaza Hotel Honolulu Airport's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Best Western The Plaza Hotel Honolulu Airport?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Best Western The Plaza Hotel Honolulu Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1320 out of 2828 reviews
Rating 8 - Good. 825 out of 2828 reviews
Rating 6 - Okay. 432 out of 2828 reviews
Rating 4 - Poor. 151 out of 2828 reviews
Rating 2 - Terrible. 100 out of 2828 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overnight near the airport. The airport shuttle was early which was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Yeole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: • Most convenient hotel closest to the airport • hourly shuttle service • free light breakfast menu:included eggs and sausage, waffles, assorted juices, coffee, breads. • friendly staff • pool, patio area • a/c temp. able to adjust to a comfortably cold temperature *only 2 elevators. So getting to my room on a high floor/the 12th floor was a bit of a wait. *of the 3 hotels in the airport area, this is the priciest Other than that my favorite in regards to the closest proximity to the airport. If you only need to stay for a quick night or 2? Have booked several times before. And will def. book again.
Stayed 1 night in Apr 2025

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to airport for early morning flight. Accommodation at back of property was very quiet, however rooms at the front near highway would have been very noisy. Grab and go bag was great as we left at 6 a.m. before breakfast time. And no resort fee either.
Stayed 3 nights in Apr 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Staff & service, property conditions & facilities
Waited almost an hour for the shuttle to pick us up. A few of the front desk staff were unfriendly. Breakfast menu included eggs and sausage but they ran out 45 minutes before the end of breakfast. No towels at the pool
Stayed 1 night in Apr 2025

8/10 Good

Isabel

Travelled with family
Liked: Staff & service, room comfort

Handy for airport

Friendly & helpful reception staff - helped arrange early airport shuttle before normal shuttle time of 5am and then hourly. 2 doubles in room - not king size beds. Cleanliness acceptable but noticed a couple of black hairs on bedding & in bathroom (none of our family have black hair). Slightly dated decor. Served our purposes well for a short overnight stay between flights.
Stayed 1 night in Apr 2025

10/10 Excellent

Martha, Pompano Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was remarkable.
Stayed 3 nights in Apr 2025

6/10 Okay

Dorothy

Liked: Staff & service
I was placed in a room on the 11th floor and the elevators were going to be worked on for 3 days. They moved me to a 2nd floor room. The staff was excellent. This hotel is pet friendly. The hotel is maintained but shows it’s age.
Stayed 6 nights in Apr 2025

4/10 Poor

Irene

Disliked: Cleanliness, amenities, property conditions & facilities
Need update there bathroom Tub not safe for Seniors I slip on the tub after my shower today. No Grab bar for support and slippery unclean tub Requested to clean the room with no action initiated and we have to put out the garbage due to smell. Staff are nice and professional.But Not a senior friendly facility
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$42 for parking seems a bit steep, but I guess supply/demand dictates the cost.
Stayed 1 night in Apr 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel appears old and in need of updating. It is in a declining commercial area but is close to the airport. It is over-priced for its condition and location
Stayed 1 night in Apr 2025

10/10 Excellent

Karen, Anchorage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right by the airport. Nice breakfast, airport shuttle. Perfect for a night before or between flights.
Stayed 1 night in Apr 2025

6/10 Okay

Michel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very poor basic service

At 8:15 pm, the front desk did not want to release our stored bags for 45 mins to wait for the shuttle driver who was also the bell man. We had to call the security person for help to finally get our bags but he also told us in no uncertain terms that this was not in his job description! Not a good Aloha with this hotel! Also by 9 am, they were out of eggs and pancakes/waffles for a breakfast supposed to last till 10:30 am. Finally the shuttle to the airport only runs on the hour so need to plan adequately. Otherwise clean hotel close to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Hung, La Puente

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
na
Stayed 1 night in Apr 2025

10/10 Excellent

Carlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Could use dinner option at hotel.
Stayed 1 night in Apr 2025

8/10 Good

Helaman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved & Enjoyed staying it was my second time back! But not really was happy about the room I booked a Queen standard room the person that checked me in didn’t let me know ahead of time that she put me in an accessible room. I tried to call and let her know I booked a standard queen she kept repeating her self that I didn’t have a preference when that was a Lie ! I even Requested if we can have a nice room due to the fact we’re here to elope in hawaii. I also requested for housekeeping and the front desk sent me to call housekeeping they didn’t pick up so I stayed on the phone no answer.. I had to call to call the front desk again to reach out to housekeeping on there end because I had to leave they said I will try. But i did come back my room was clean. I work in the hotel industry as a Front Desk receptionist and I really frowned upon that because I feel that it should be front desk job to be able to communicate with other departments as guest request! I’m on vacation That should not be my job reaching out to another department for my request! I had never had that happen to me before while traveling and also the hot water was not Hot!! So that was something I was also upset about I wasn’t able to talk to a manger on duty because I had to leave I didn’t want to miss my flight!
Stayed 7 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room faced the freeway and there were motor cycles revving engines throughout the night, the breakfast room was a little discombobulated with condiments not near the main dishes, but rather closer to the waffle section.
Stayed 1 night in Apr 2025

8/10 Good

Nichole, East brunswick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not expect much from a hotel at the airport as it was directly off the highway but it was a hotel NOT a motel and surprisingly updated and clean. I wish the restaurant was open for dinner because walking on a highway to get food is notba great idea.
Stayed 1 night in Apr 2025

8/10 Good

WALTER

Travelled with family, Travelled with group
Plane flights went well.
Stayed 1 night in Apr 2025

6/10 Okay

Rajul, Clermont

Stayed 1 night in Apr 2025

8/10 Good

Christiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, room was dated but clean. Beds were comfortable. Nothing negative to add
Stayed 1 night in Apr 2025

6/10 Okay

Orest

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you are inside, there is no traffic noise. Room is clean and tidy, located near airport. They do have a free shuttle bus between hotel and airport. Breakfast was good. Restaurants options are limited around the location.
Stayed 1 night in Apr 2025

10/10 Excellent

Patsy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Friendly staff. Great breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Noisy traffic but given location near airport that’s to be expected, for a 1-night stay it’s fine. Loved the complimentary airport shut and the included breakfast.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
It was close to the airport, but the road noise was pretty loud all night.
Stayed 1 night in Mar 2025