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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4-star property
5353 Westheimer Rd, Houston, TX 0508 053 286
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4.0 out of 5
Very good!
See all 1 Wotif Reviews

"Hotel was very nice overall. Had standard king room which was ok, very dark (small window) & a bit noisy as right next to elevator. Air con was hopele ... " More

By a verified traveller on Thu 11 May 2017

Points Of Interest

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Hotel Description

DoubleTree by Hilton Hotel & Suites Houston by the Galleria puts you in the center of Houston, 4.2 km (2.6 mi) from Greenway Plaza and 4.6 km (2.8 mi) from Lakewood Church. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

LED TVs with satellite channels are featured in all 476 rooms, and you can enjoy WiFi, coffee/tea makers, and free weekday newspapers. Refrigerators and room service make in-room dining convenient. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Down comforters, safes, and hair dryers are also available.

The Restaurant on 2 is open for dinner. Enjoy the fitness center, free pool cabanas, and pool loungers. 9202 square feet (855 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Added amenities include WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and noon. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 10-minute drive of this 4-star Uptown hotel include NRG Park and Memorial Park.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$132* Per night/room 4 Dec. - 5 Dec.

One King and One Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Accessible, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel & Suites Houston by the Galleria ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Everyone (1)
4 out of 5

Nice Hotel Close to Galleria

Hotel was very nice overall. Had standard king room which was ok, very dark (small window) & a bit noisy as right next to elevator. Air con was hopeless, had to have it on full the whole time & still not really cool, and very noisy! Staff was awesome, extremely friendly, courteous & helpful in general. I woke up during the night with awful headache after a long flight & went downstairs to find some asprin to be told they had none left so had to put up with it. Thought they would have some sort of 1st aid kit with some in... Still would stay here again as very close to Galleria & a short Uber ride from most sights.

Posted by , from Nelson, NZ on 11 May 2017

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Comment from Hotel Management

15 Jun. 2017 by Bo- Manager on duty

Thank you so much for your feedback. We will share your comments and address accordingly.

About the DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Location 5353 Westheimer Rd, Houston, TX 77056

Property Features

DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A business center and limo/town car service are available. Event space at this hotel measures 9202 square feet (855 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel & Suites Houston by the Galleria. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Hotel & Suites Houston by the Galleria was completed in April 2016. This 4-star Houston hotel is smoke free.

  • 1 building
  • 476 guestrooms or units
  • 26 levels
  • 9202 sq ft of conference space
  • 855 sq m of conference space
  • Built in 1980
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: William P. Hobby Airport (HOU) (26.8 km / 16.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Oven
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to noon.

The Restaurant on 2 - This lobby lounge serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 12:30 AM

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The Executive Lounge is open from 6 AM to 9 AM and from 5 PM to 9 PM, Monday through Friday. It is closed on Saturday and Sunday.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pet Policy

  • Pets: USD 50 per pet, per day, plus a deposit of USD 75.00 per day
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and lunch.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines; the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the Safe Travels (WTTC - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 4
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Car not required
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19.95 for adults and USD 12.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per day (rates may vary)
  • Self parking fee: USD 27.00 per night (in/out privileges)
  • Valet parking fee: USD 34 per night (in/out privileges)
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 209.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Suites Hilton Aparthotel
  • DoubleTree Suites Hilton Aparthotel Houston Galleria
  • DoubleTree Suites Hilton Houston Galleria
  • DoubleTree Suites Houston Galleria
  • DoubleTree Suites Hilton Houston Galleria Hotel
  • Doubletree Hotel Houston
  • Doubletree Houston
  • DoubleTree Hilton Hotel Houston Galleria
  • DoubleTree Hilton Houston Galleria

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.