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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4-star property
5353 Westheimer Rd, Houston, TX 0508 053 286
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4.0 out of 5
Very good!
See all 3 Wotif Reviews

"Hotel was very nice overall. Had standard king room which was ok, very dark (small window) & a bit noisy as right next to elevator. Air con was hopele ... " More

By a verified traveller on Thu 11 May 2017

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Hotel Description

DoubleTree by Hilton Hotel & Suites Houston by the Galleria puts you in the center of Houston, 4.2 km (2.6 mi) from Greenway Plaza and 4.6 km (2.8 mi) from Lakewood Church. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a free area shuttle.

LED TVs with satellite channels are featured in all 476 rooms, and you can enjoy WiFi, coffee/tea makers, and free weekday newspapers. In-room dining is easy with amenities like refrigerators, stovetops, and room service. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Down comforters, safes, and hair dryers are also available.

The Restaurant on 2 is open for dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness center, free pool cabanas, and pool loungers. 9500 square feet (883 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Added amenities include WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and noon. There's also valet parking, along with the convenience of a free shopping center shuttle.

Within a 15-minute drive of this 4-star Uptown hotel, attractions include Houston Museum District and Rice University.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$174* Per night/room 3 Apr. - 4 Apr.

One King and One Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Accessible, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel & Suites Houston by the Galleria ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Everyone (3)
4 out of 5

Nice Hotel Close to Galleria

Hotel was very nice overall. Had standard king room which was ok, very dark (small window) & a bit noisy as right next to elevator. Air con was hopeless, had to have it on full the whole time & still not really cool, and very noisy! Staff was awesome, extremely friendly, courteous & helpful in general. I woke up during the night with awful headache after a long flight & went downstairs to find some asprin to be told they had none left so had to put up with it. Thought they would have some sort of 1st aid kit with some in... Still would stay here again as very close to Galleria & a short Uber ride from most sights.

Posted by , from Nelson, NZ on 11 May 2017

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Comment from Hotel Management

15 Jun. 2017 by Bo- Manager on duty

Thank you so much for your feedback. We will share your comments and address accordingly.

3 out of 5

Convenient to shopping

Valet service provided by hotel was excellent given the very warm weather at the time.

Posted by , from NZ on 28 Sep. 2016

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5 out of 5

Great location

What a great hotel clean modern and fantastic location with a free cookie on arrival was a nice touch. Very friendly helpful staff. Great great great!!!!

Posted by on 19 Jul. 2016

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Comment from Hotel Management

24 Jul. 2016 by Darrin

Thank you for the great review of our hotel We look forward to your next visit soon.

About the DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Location 5353 Westheimer Rd, Houston, TX 77056

Property Features

DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A business center and limo/town car service are available. Event space at this hotel measures 9500 square feet (883 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel & Suites Houston by the Galleria. An area shuttle within 3 mi and a shopping center shuttle are free. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Hotel & Suites Houston by the Galleria was completed in April 2016. This 4-star Houston hotel is smoke free.

  • 1 building
  • 476 guestrooms or units
  • 26 levels
  • 9500 sq ft of conference space
  • 883 sq m of conference space
  • Built in 1980
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Houston, TX (HOU-William P. Hobby) (26.9 km / 16.7 mi)
  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to noon.

The Restaurant on 2 - This lobby lounge serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

The Executive Lounge is open from 6 AM to 9 AM and from 5 PM to 9 PM, Monday through Friday. It is closed on Saturday and Sunday.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pet Policy

  • Pets: USD 50 per pet, per day, plus a deposit of USD 50.00 per day
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Events/parties not allowed
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay for free – 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19.95 for adults and USD 12.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 27.00 per night (in/out privileges)
  • Valet parking fee: USD 34 per night (in/out privileges)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 209.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Suites Hilton Aparthotel
  • DoubleTree Suites Hilton Aparthotel Houston Galleria
  • DoubleTree Suites Hilton Houston Galleria
  • DoubleTree Suites Houston Galleria
  • DoubleTree Suites Hilton Houston Galleria Hotel
  • Doubletree Hotel Houston
  • Doubletree Houston
  • DoubleTree Hilton Hotel Houston Galleria
  • DoubleTree Hilton Houston Galleria

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.