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Hilton Garden Inn Houston NW/Willowbrook

3.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hilton Garden Inn Houston NW/Willowbrook

Garden
Lobby
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
The current price is NZ$174
includes taxes & fees
2 July - 3 July

Explore the area

Map
7979 Willow Chase Blvd, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    ‪2 min walk‬
  • Willowbrook Mall
    ‪10 min walk‬
  • Sam Houston Race Park
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
  • 15 sq m
  • Sleeps 2

View all photos for Room (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Drinks & Snacks)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
  • 15 sq m
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 27 sq m
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 4

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Drinks & Snacks)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
  • 15 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Jr Suite W/ Sofabed

Junior Suite

King Jr Suite W/ Sofabed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 27 sq m
  • Sleeps 4

View all photos for 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Double Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 4

View all photos for King Bed With Qn Sofabed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Bed With Qn Sofabed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 15 sq m
  • Sleeps 4

View all photos for Deluxe, One King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe, One King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 4

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About the area

Houston

Hilton Garden Inn Houston NW/Willowbrook places you steps from Houston Methodist Willowbrook Hospital and within a 15-minute stroll of Willowbrook Mall. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers. 2920 square feet (271 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 6 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .In proximity to this 3-property class Willowbrook hotel you'll find ExxonMobil Campus.

What's nearby

  • Houston Methodist Willowbrook Hospital - 2 min walk - 0.2 km
  • Aerodrome - 7 min walk - 0.6 km
  • Willowbrook Mall - 10 min walk - 0.9 km
  • Sam Houston Race Park - 4 min drive - 5.6 km
  • Vintage Park - 4 min drive - 6.0 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪In-N-Out Burger - ‬12 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Hooters - ‬13 min walk
  • ‪P.F. Chang's China Bistro - ‬1 min walk

About this property

Hilton Garden Inn Houston NW/Willowbrook

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Hilton Garden Inn Houston NW/Willowbrook offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 2920 square feet (271 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hilton Garden Inn Houston NW/Willowbrook. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Free self parking is available.

This 3-star Houston hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2920 sq ft of conference space
  • 271 sq. m of conference space
  • Built in 2002
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Houston NW/Willowbrook offers 171 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Filipino, Italian, Spanish

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Home2 Suites by Hilton Houston Willowbrook

  • Pool
  • Breakfast included
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The price is NZ$167
includes taxes & fees
13 July - 14 July
Home2 Suites by Hilton Houston Willowbrook

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 9 to 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (2,920 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 14.00 per person
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Houston NW/Willowbrook Hotel
Hilton Garden Inn Nw
Hilton Garden Inn Nw Hotel
Hilton Garden Inn Nw Hotel Houston
Hilton Garden Inn Nw Houston
Hilton Garden Inn Houston Nw Hotel
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Garden Inn NW/Willowbrook Hotel
Hilton Garden Inn NW/Willowbrook
Hilton Garden Inn Houston Northwest Hotel
Hilton Houston Nw Willowbrook

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Houston NW/Willowbrook?

Hilton Garden Inn Houston NW/Willowbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Houston NW/Willowbrook?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Houston NW/Willowbrook on 8 Jul 2025 start from NZ$174.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Houston NW/Willowbrook?

Yep, Hilton Garden Inn Houston NW/Willowbrook has a free self car park.

Does Hilton Garden Inn Houston NW/Willowbrook have a pool?

Hilton Garden Inn Houston NW/Willowbrook has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hilton Garden Inn Houston NW/Willowbrook serve breakfast?

Yeah, cooked-to-order breakfast is offered daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Hilton Garden Inn Houston NW/Willowbrook?

No, Hilton Garden Inn Houston NW/Willowbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Houston NW/Willowbrook?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Houston NW/Willowbrook?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hilton Garden Inn Houston NW/Willowbrook?

Cats and dogs are welcome at Hilton Garden Inn Houston NW/Willowbrook, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hilton Garden Inn Houston NW/Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 319 out of 581 reviews
Rating 8 - Good. 136 out of 581 reviews
Rating 6 - Okay. 53 out of 581 reviews
Rating 4 - Poor. 35 out of 581 reviews
Rating 2 - Terrible. 38 out of 581 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marci

Travelled with family
Liked: Cleanliness, staff & service

No more pool

Thankfully it was not warm enough to swim, as they were filling the pool in with concrete.
Stayed 1 night in Mar 2025

6/10 Okay

Allison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not homest

No pool, no gym, sink didn’t drain. When asked if there were double beds and queen beds, was told there are only queen beds….yet there are two separate offers when booking. Double beds, or more for queen beds. Sounds scammy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven, KATY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many Restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smells so good and super clean we love it
Stayed 2 nights in Feb 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

krystal

Disliked: Staff & service, amenities, property conditions & facilities
Only 1 elevator was working. My thermostat was broken the 2 nights of my stay and issue wasn’t resolved
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent place and was clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Magdaleno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jules

Stayed 1 night in Jan 2025

2/10 Terrible

Clarissa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The AC didn’t work in our room & the hallways smelled like marijuana all night. The restaurant area was also closed every night so it was extremely inconvenient.
Stayed 2 nights in Feb 2025

4/10 Poor

latisha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Air condition and elevator was broken. Tried to call front desk and the phone didnt work.
Stayed 2 nights in Feb 2025

10/10 Excellent

Frank

Stayed 1 night in Feb 2025

6/10 Okay

Shane

Liked: Cleanliness
Disliked: Property conditions & facilities
There was no hot water until the last day of my 5 day stay. In addition, the thermostat controls were just on and off no temperature settings. Notified staff about the issues, was told the thermostat just needed a battery, but it was never replaced.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ikechukwu

Stayed 1 night in Jan 2025

10/10 Excellent

SHIMPEI

Stayed 5 nights in Feb 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Velia

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort

Comfortable but maybe not the cleanest

Not a bad stay, just didn’t love showing up to the outside of the building getting remodeled so my room window was covered up with plastic you couldn’t see through. Not the end of the world, just would’ve been nice if there was a disclaimer for something like that. All was comfortable, but the bathroom didn’t feel very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Tanna

Stayed 4 nights in Feb 2025

10/10 Excellent

Tanna

Stayed 4 nights in Jan 2025

2/10 Terrible

velia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

First off check in wasn’t to bad except for the part when we weren’t informed about the water heater being broken. Even when seen checking in with a infant. I call down stairs all they say is sorry. If we were informed we would have canceled our reservation.
Stayed 1 night in Feb 2025

4/10 Poor

Alex

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was no hot water for two days of our 3 day stay. We were not even notified about that. The carpet in our room had dog hair. The room size was a lot smaller than what I expected. Needless to say, I will not be staying there again. Nor will I recommend it to anyone.
Stayed 3 nights in Jan 2025

4/10 Poor

Diana

Liked: Staff & service
Disliked: Cleanliness, room comfort

Will not stay again

The shower only sprayed cold water, not enough towels in the room, window was covered from the outside
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay

Very unclean. Stains on the bedspread. Bare bones in the room - no glasses for water, no pen or paper, lotion etc . .
Stayed 3 nights in Jan 2025