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Hilton Houston Post Oak by the Galleria

4.0 star property
Hotel with an outdoor pool, near Memorial Park

Photo gallery for Hilton Houston Post Oak by the Galleria

Lobby
BBQ/picnic Area
Outdoor pool, pool loungers
Restaurant
Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is NZ$277
includes taxes & fees
1 Jan - 2 Jan 2026

Explore the area

View map
2001 Post Oak Blvd, Houston, TX, 77056
  • Place, Westheimer Road
    ‪5 min walk‬
  • Place, The Galleria
    ‪8 min walk‬
  • Place, River Oaks District
    ‪10 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Roll-in Shower)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

LED TV

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

LED TV

Junior Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Standard Room, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | View from room

Presidential Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living area

Presidential Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
  • 86 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

View from room

Premium Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premium Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premium Room, 1 King Bed, Corner

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Bike)

Room, 1 King Bed (Peloton Bike)

Room, 1 King Bed (Peloton Bike)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • Sleeps 5
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Corner

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Room, 1 King Bed, Balcony, Corner

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Balcony, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premium Room, 2 Double Beds, Balcony, City View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premium Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Pool Access

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premium Room, 2 Queen Beds, Balcony, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool Access

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

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Exterior

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Greater Uptown
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 3,147 reviews
The price is NZ$255
includes taxes & fees
2 Jan - 3 Jan 2026
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About the area

Houston

At Hilton Houston Post Oak by the Galleria, you'll be 2.2 km (1.4 mi) from Memorial Park and 8.8 km (5.5 mi) from Menil Collection. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. 30000 square feet (2787 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Places within a 15-minute drive of this 4-property class The Galleria hotel include Houston Zoo and MD Anderson Cancer Center.

What's nearby

  • Westheimer Road - 5 min walk - 0.5 km
  • The Galleria - 8 min walk - 0.7 km
  • River Oaks District - 10 min walk - 0.9 km
  • Williams Tower - 13 min walk - 1.2 km
  • Memorial Park - 20 min walk - 1.7 km

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • ‪Maggiano's - ‬2 min walk
  • ‪Kenny & Ziggys New York Delicatessen - ‬5 min walk
  • ‪North Italia - ‬5 min walk
  • ‪axis lounge - ‬5 min walk
  • ‪The Original Ninfa's Uptown Houston - ‬8 min walk

About this property

Hilton Houston Post Oak by the Galleria

Hotel with an outdoor pool, near Memorial Park
Hilton Houston Post Oak by the Galleria offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Houston Post Oak by the Galleria. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

  • 448 guestrooms or units
  • 14 levels
  • Conference rooms
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 1982
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Houston Post Oak by the Galleria offers 448 accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. LED televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21 to 25 for adults and USD 12.95 to 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 30,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 25 for adults and USD 12.95 to 12.95 for children
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: USD 30 per day (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Houston Oak Post
Hilton Houston Post Oak Hotel
Hilton Oak Houston
Hilton Oak Post Houston
Hilton Post Oak Hotel Houston
Hilton Post Oak Houston
Houston Post Oak
Post Oak Hilton Houston
Hilton Houston Post Oak Hotel Houston
Hilton Houston Post Oak by the Galleria Hotel
Hilton Houston Post Oak by the Galleria Houston
Hilton Houston Post Oak by the Galleria Hotel Houston

Frequently asked questions

What is the cancellation policy at Hilton Houston Post Oak by the Galleria?

Hilton Houston Post Oak by the Galleria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Houston Post Oak by the Galleria?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Houston Post Oak by the Galleria on 1 Jan 2026 start from NZ$277.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Houston Post Oak by the Galleria?

Yep, Hilton Houston Post Oak by the Galleria has a covered self car park with in/out privileges for USD 30 per day. A self car park is also available, for a fee.

Does Hilton Houston Post Oak by the Galleria have a pool?

Hilton Houston Post Oak by the Galleria has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hilton Houston Post Oak by the Galleria a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Houston Post Oak by the Galleria.

Is Hilton Houston Post Oak by the Galleria family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Houston Post Oak by the Galleria is a hit with families.

Does Hilton Houston Post Oak by the Galleria serve breakfast?

Yeah, full breakfast is available on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Houston Post Oak by the Galleria?

No, Hilton Houston Post Oak by the Galleria does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Houston Post Oak by the Galleria?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Houston Post Oak by the Galleria?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Houston Post Oak by the Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 525 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Corrida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Phil

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room gad no bathtub stopper and was a handicap facility wich was ok The problem wae we had some sort or flasging light in room all night
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 4 nights in Sep 2025

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and someone came in my room
Stayed 1 night in Sep 2025

4/10 Poor

Sabeen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointing experience

I stayed at Hilton Houston Post Oak by the Galleria to celebrate my birthday with my sisters and mom. We got the suite but the couch did not pull open and staff insisted it did and when someone finally showed up over 45 minutes later, they too were surprised the couch was not a pull out. The sink did not drain and after multiple complaints, no solution was made. We stayed in the same room with a toilet flush as loud as an airplane engine about to take off and the customer service was not polite. I was hoping for a great experience, but unfortunately did not have the best time due to the sink, couch and service.
Stayed 1 night in Sep 2025

6/10 Okay

Rosio

Stayed 1 night in Sep 2025

6/10 Okay

Nicholas

Stayed 1 night in Sep 2025

8/10 Good

Demetria

Liked: Staff & service, property conditions & facilities
Quick trip
Stayed 1 night in Sep 2025

6/10 Okay

Natalia

Stayed 2 nights in Sep 2025

4/10 Poor

Guillaume

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t recommend, needs serious upgrades.

Hotel has a bad smell in general, in hallways, elevators. Needs a serious restoration. 1st room HVAC did not work, transferred to other room, plumbing did not work. Staff was helpful yet smelled like booze… I felt like I was in a cheap hotel in on the strip in Las Vegas.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel! Nice stay!

First time staying here. Great hotel, nice surroundings.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good thing
Stayed 3 nights in Sep 2025

10/10 Excellent

Mehio

Liked: Staff & service
The staff were very helpful
Stayed 9 nights in Aug 2025

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The location was perfect. Close to shops and restaurants. The staff was helpful and pleasant. One staff in aprticular was amazing. Jackie! She is the overnight frint desk and all around manager. Her gesture, empathy and genuine care for guests was exemplary.
Stayed 3 nights in Aug 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Virginia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities
The stay was great everything was nice besides the elevators stopped working and they only had 1 available for some time
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Stayed 4 nights in Aug 2025

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The room was ready when we asked to check in early.It was easy amd seemless. We had a handicabable accessible room and i dont use a wheelchair but if you do then it was definitely spacious enough to manuever. Issac in thr coffee shop understood the assignment and made our coffee perfectly! It was a short stay but it was a great one.
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There is a balcony but over the years it has gone down in value and service . The care for the building has decreased . No microwave , the WiFi would not work . We have to get different sets of keys cause they repeatedly didn’t work. The fridge in the room did not work . I’ve stayed here a few times before and it wasn’t this bad . Also out of the 4 elevators they had only one worked , filling the elevators or waiting a long period of time to get on. I won’t be coming back to this hotel , the balcony is not worth it .
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anywhere Else Would Be Better

Terrible. Apparently there is no management or oversight. We stayed in town for my child’s birthday weekend. We witnessed drug deals, apparent adult content creators, clothes left outside the elevator and near the pool, vomit. Literally the worst stay I’ve ever had at a hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Jaime

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

Unpleasant Smell / Very Friendly & Attentive Staff

The first day we got there, only one elevator was working and took forever. The large rug at the entrance was heavily soiled and the overall smell of the hotel was gross and musty.
Stayed 1 night in Aug 2025

6/10 Okay

Priya Dattatray

Stayed 1 night in Aug 2025