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Hotel Willowbrook

Property class: 2

Photo gallery for Hotel Willowbrook

A spacious lobby with a high ceiling, a reception desk, and a seating area with sofas and a coffee table.
A multi-story hotel with a modern facade, large windows, and a prominent entrance with the hotel name.
A hotel room with a bed, a desk, a chair, a sofa, and a television.
A reception area with a desk, two chairs, a computer, and framed pictures on the wall.
A hotel dining area with multiple tables and chairs, a counter with a beverage station, and patterned carpet flooring.

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$123
includes taxes & fees
21 Oct - 22 Oct

Explore the area

View map
9050 Mills Rd, Houston, TX, 77070
  • Place, Aerodrome
    ‪12 min walk‬
  • Place, Willowbrook Mall
    ‪18 min walk‬
  • Place, Mountasia Houston
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Classic Single Room

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Classic Single Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double or Twin Room

A hotel room with a sofa, two single beds, a desk, a TV, and a framed picture on the wall.

Classic Double or Twin Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Single Room

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Senior Single Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Houston

At Hotel Willowbrook you'll be within a 15-minute walk of Aerodrome and 1.7 km (1.1 mi) from Houston Methodist Willowbrook Hospital. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find free newspapers in the lobby and a lift. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Willowbrook hotel include CityCentre and Memorial City Mall.

What's nearby

  • Aerodrome - 12 min walk - 1.0 km
  • Willowbrook Mall - 18 min walk - 1.6 km
  • Mountasia Houston - 3 min drive - 2.6 km
  • Stone Moves Indoor Rock Climbing - 5 min drive - 2.3 km
  • Daikin Park - 28 min drive - 46.3 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪P.F. Chang's China Bistro - ‬18 min walk
  • ‪Hooters - ‬15 min walk
  • ‪Golden Chick - ‬17 min walk
  • ‪Margarita’s Coffee - ‬14 min walk

About this property

Hotel Willowbrook

Hotel Willowbrook offers its guests concierge services, complimentary newspapers in the lobby, and a lift. WiFi is free in public spaces. Free self parking is available.

This Houston hotel is smoke free.

  • 83 guestrooms or units
  • Front desk (24 hours)
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel Willowbrook offers 83 accommodations with an iron/ironing board and free toiletries. This accommodation offers separate dining areas. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

A spacious lobby with a wooden staircase, a reception desk, and a seating area.
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  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
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The price is NZ$87
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room microwave
  • Mini-fridge
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Mastercard, American Express, Discover, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 412714718

Frequently asked questions

Is parking available at Hotel Willowbrook?

Yep, Hotel Willowbrook has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Hotel Willowbrook?

As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Willowbrook on 21 Oct 2026 start from NZ$123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Willowbrook?

No, Hotel Willowbrook does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Willowbrook?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Willowbrook?

No, pets are not allowed.

Hotel Willowbrook Reviews

Reviews

5.0
Rating 10 - Excellent. 6 out of 34 reviews
Rating 8 - Good. 5 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 5 out of 34 reviews
Rating 2 - Terrible. 15 out of 34 reviews

4.4/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good clean room, newly renovated very quiet
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, quiet, feels safe
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities
Super friendly staff. Hotel just needs some me work in terms of cleanliness and appeal. Maybe fresh paint. And new carpet would be a perfect stay.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Car Parking was secure that’s all.
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
No housekeeping/room service for 4 days... Swimming pool closed... Nah nah
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was out of service, the hotel was dirty, bugs were on the wall, mattress were outside near the garbage, sign on the building was scraped off, terrrible spot!
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Roaches in room 405 Alazia Bufford thats my name Stayed 3/13-16th Nobody came to clean up rooms Overall it look abandoned and staff was nice but hotel was a flop
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was the worst I ever stayed in...the room smells bad very outdated & not clean I will never stay here again looks nothing like the pictures they portray online
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you expect value at this price point, don’t! I gave it a go. I’ll stick around 150/night. This hotel smells like urine. Rust everywhere. There was remodeling happening on one of the floors. Only one elevator worked. Although there was never enough foot traffic to cause delay. When you think of run down, Think of this hotel. And what was that white stuff on the couch. Yuck.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
No sign outside. room smelled and had roaches in room. I brought my own liens and still trying to get be $50 security deposit back.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Amenities
4 stars for service. 3.5 stars the hotel. This hotel is under new management, so in the 2 weeks of them owning it, they did a nice job. I think there were some parts about the stay that made me give it 3.5. But the amazing service gets a 4. They were very accommodating our first night, helped us out. Pool is closed, but they are fixing it. They said they have big plans for it, so i’m excited to see how far they go with it. Standard brekkie, but saved the day. We enjoyed our stay very much. Thank you and good luck to the new management.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Hotel was poorly maintained, dirty and had a bad smell. Conditions worsened through the elevator and hallway as we made it to our room. As soon as we entered we noticed several cockroaches! We immediately left and requested a refund and the person at the counter said they were aware but the roaches were only confined to a couple rooms. I have yet to receive an email confirming refund was issued
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Looked better in pictures than in person
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place isn't what it looks like in the photos.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not recommend Expedia to deal with this hotel, till when the hotel is full renovated. There was no breakfast. No service. Not clean.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
el estacionamiento super bien,la comida era algo muy simple
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Stayed 1 night in Mar 2026
Verified review

8/10 Good

Stayed 1 night in Mar 2026