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Palace Inn Westheimer

2.5 star property

Photo gallery for Palace Inn Westheimer

Free daily continental breakfast
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Exterior
Basic Single Room
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
13561 Westheimer Rd, Houston, TX, 77077
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, West Oaks Mall
    ‪4 min drive‬
  • Place, Memorial City Mall
    ‪20 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪50 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Single Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Basic Single Room

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Houston

Palace Inn Westheimer puts you in the centre of Houston, 0.1 km (0.1 mi) from Westheimer Road and 8.1 km (5 mi) from Topgolf Houston - Katy. Highlights at this hotel include free continental breakfast and free self-parking. .This hotel has free WiFi in public areas and a 24-hour front desk. Each morning free breakfast is served. .Sights within a 15-minute drive of this George Bush Park/Eldridge hotel include Town and Country Village and CityCentre.

What's nearby

  • Westheimer Road - 1 min walk - 0.0 km
  • West Oaks Mall - 4 min drive - 1.5 km
  • CityCentre - 18 min drive - 18.9 km
  • Memorial City Mall - 20 min drive - 21.9 km
  • NRG Stadium - 28 min drive - 32.9 km

Getting around

  • M. D. Anderson Station - 21 min drive
  • Houston William Hobby Airport (HOU) - 51 min drive

Restaurants

  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Jollibee - ‬6 min walk
  • ‪Volco - ‬19 min walk
  • ‪Panda Express - ‬10 min walk
  • ‪Pizza Patrón - ‬9 min walk

About this property

Palace Inn Westheimer

Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

  • 38 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Smoking in designated areas
Palace Inn Westheimer offers 38 air-conditioned accommodations, with blackout curtains. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Houston hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property is also known as

Palace Inn Westheimer Hotel
Palace Inn Westheimer Houston
Palace Inn Westheimer Hotel Houston

Frequently asked questions

What is the cancellation policy at Palace Inn Westheimer?

Palace Inn Westheimer offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palace Inn Westheimer?

Yep, Palace Inn Westheimer has a free self car park.

Does Palace Inn Westheimer serve breakfast?

You bet, free continental breakfast is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Palace Inn Westheimer?

No, Palace Inn Westheimer does not offer an airport shuttle service.

What time are check-in & check-out at Palace Inn Westheimer?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Palace Inn Westheimer?

No, only service animals are allowed.

Palace Inn Westheimer Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 57 reviews
Rating 8 - Good. 10 out of 57 reviews
Rating 6 - Okay. 12 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 6 out of 57 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helping and the location was walking distance to shopping and eating places.
Stayed 4 nights in Mar 2023
Verified

6/10 Okay

Elodia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and inexpensive place
Stayed 1 night in Jan 2024
Verified

8/10 Good

Elodia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Hisham

Liked: Cleanliness, staff & service
Great motel for price and cleanlini and amenities around but very far from downtown and from airport
Stayed 5 nights in Apr 2023
Verified

8/10 Good

Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

JADE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and convenient

It’s a spacious hotel room, clean, and convenient location with a lot of stores around. Nice rooms and beds for the price. Nice staffs. The rooms were cleaned but one of the rooms had strong clorox smell. No cloth closet and hangers. Overall, I would stay again.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Bunni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great nights sleep!

The manager was very nice, the room was exceptionally clean. Love the simple decor.
Stayed 1 night in May 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was extremely soft very clean and the place didn' t smell like indian food. By far the best hotel i've been in down in Texas.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is more than excellent with no problems, and the hotel is close from restaurants and groceries.
Verified

8/10 Good

Godwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, no hangers though and no kitchen
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Tjuana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean on the dirst floor and housekeepers were driendly
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Linda

Liked: Amenities, property conditions & facilities
It was good
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Ejadamen

Disliked: Staff & service, amenities, property conditions & facilities
Check in was horrible. I booked a non smoking room and was put right next to smoking rooms. The good thing is that my room was changed after I complained. So kudos for the timely adjustments made.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at check in was great, the room was clean, however the bathroom door in the room I stayed in could use a nice cleaning. It would have been nice to have something other than a strawberry shortcake muffin and orange juice for breakfast.
Verified

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvelous

Friendly staff, good security, also they don’t welcome thugs, trashy, or Geto people so if someone gets unfriendly treatment that person most likely falls in those categories.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Merissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and comfy, it was clean but their was breakfast just fresh coffee. They are still operating with COVID precautions. The area had plethora of places to eat and shop within walking distance or driving distance. The galleria is about 20 minutes down the road and the outlet mall is 5-10 minutes away as well.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

ChrisJeana

Liked: Cleanliness, staff & service
Disliked: Room comfort
Found a beg bug & I had 6 kids w me that day. Luckily none of the kids got bit
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Ahmed

Room odor
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first room was clean. My second room was a smoking room and found old cigarette butts
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all good
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Trakayla

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible service
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Cathy

Late Night Check In

Arrived at location at 930pm. Had called ahead to let them know we had late start and would not arrive til 10pm and was told as long as we arrived before midnight would not be a problem. When my family and I arrived the room was not available. They did offer a room with one bed. But we were 4 so not possible. Spent hour trying find another place to stay. Gentleman was polite. But was frustrating as we were ready to rest.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite taking ptepaid reservation on nonrefundable basis because I didnt want room rented out from under me, hotel was closed. Phone message was phone was disconnected. Drive to get there was two hours because hurricane wiped out half street lights. Whole point of renting room in town I live was it was supposed to have power. It didnt. Now Exprdia insists no refund because I changed reservation. I didnt change rezervation. Hotel changed reservation by not being open and available. Big fraud and inconvenience. Expedia should have regularly checked status of operations to notify customers so they are not stranded in 100 degree temperature with cancer, heart conditions, and no power.
Stayed 1 night in Jul 2024

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