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The Westin Galleria Houston

Property class: 4.5

Photo gallery for The Westin Galleria Houston

A modern living room with a large flat-screen TV, comfortable seating, and a city view through large windows.
A modern hotel lobby with a bar area, seating arrangements, and a decorative ceiling.
A modern hotel lobby with a green vertical garden, a glass coffee table, leather chairs, and a cushioned bench.
A modern hallway with a herringbone floor, a large wooden door, a chandelier, and two abstract paintings on the wall.
A modern living room with a large window, a brown sofa with patterned cushions, a glass partition, and a dining area with chairs and a table.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is NZ$405
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
5060 W Alabama St, Houston, TX, 77056
  • Place, The Galleria
    ‪1 min walk‬
  • Place, Westheimer Road
    ‪2 min walk‬
  • Place, River Oaks District
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a TV, and a city view through the window.

Traditional Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(62 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a TV, and a view of the cityscape.

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(53 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a TV, and a city view through the window.

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a TV, and a city view through the window.

Deluxe Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a TV, and a view of the cityscape.

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

A hotel room with a large bed, a sofa, a small table, and a view of the city through the window.

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a small table, and a view of the city through the window.

Deluxe Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a TV, and a city view through the window.

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Smoking

A hotel room with two beds, a desk with a chair, a TV, and a view of the cityscape.

Room, 2 Queen Beds, Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

A hotel room with a large bed, a sofa, a small table, and a view of the city through the window.

Executive Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a sofa, and a large window with curtains.

Presidential Suite, 1 King Bed with Sofa bed

  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A four-poster bed with a wooden frame, a bedside table with a lamp, a bench, a sofa, and a TV on the right side.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A hotel room with a large bed, a sofa, a small table, and a view of the city through the window.

Deluxe Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

A hotel room with a large bed, a sofa, a small table, and a view of the city through the window.

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a sofa, a small table, and a view of the city through the window.

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A hotel room with a large bed, a sofa, a small table, and a view of the city through the window.

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a sofa, a small table, and a view of the city through the window.

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

A hotel room with a large bed, a sofa, a small table, and a view of the city through the window.

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

A hotel room with a large bed, a sofa, a small table, and a view of the city through the window.

Traditional Room, 2 Queen Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a sofa, a small table, and a view of the city through the window.

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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55-inch flat-screen TV with cable channels, Smart TV, pay films

The Westin Oaks Houston at the Galleria

The Galleria
  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
9.2 out of 10, Wonderful, 1,003 reviews
The price is NZ$405
includes taxes & fees
21 Aug - 22 Aug
The Westin Oaks Houston at the Galleria

About the area

Houston

The Westin Galleria Houston places you in the centre of Houston, connected to a shopping centre and within a 30-minute stroll of River Oaks District and Highland Village. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. 66772 square feet (6203 square metres) of event facilities include 24 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free Wi-Fi in public areas and a 24-hour gym. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4.5-property class The Galleria hotel include Uptown Park and Memorial Park Municipal Golf Course.

What's nearby

  • The Galleria - 1 min walk - 0.0 km
  • Ice at the Galleria - 1 min walk - 0.1 km
  • Westheimer Road - 2 min walk - 0.2 km
  • Gerald D. Hines Waterwall Park - 3 min walk - 0.3 km
  • River Oaks District - 13 min walk - 1.2 km

Getting around

  • Wheeler Station - 8 min drive
  • Kinder Station - 10 min drive
  • George Bush Intercontinental Airport (IAH) - 41 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Daily Grill - ‬1 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Del Frisco's Double Eagle Steakhouse - ‬12 min walk
  • ‪Joey Uptown - ‬11 min walk

About this property

The Westin Galleria Houston

The Westin Galleria Houston offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 24 meeting rooms, and limo/town car service. Event space at this hotel measures 66772 square feet (6203 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Westin Galleria Houston. Self parking is free.

This 4.5-star Houston hotel is smoke free.

  • 1 building
  • 469 guestrooms or units
  • 24 levels
  • 66772 sq ft of conference space
  • 6203 sq. m of conference space
  • Built in 1977
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Galleria Houston offers 469 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

55-inch flat-screen TV with cable channels, Smart TV, pay films
The Westin Oaks Houston at the Galleria
The Galleria
  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
4.6 out of 5, Wonderful, 1,003 reviews
The price is NZ$405
includes taxes & fees
21 Aug - 22 Aug
The Westin Oaks Houston at the Galleria

Property amenities

Internet

  • Available in all rooms: WiFi (USD 18.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 58 per day; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 40 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Designer stores
  • Outdoor pool
  • Shopping centre

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 24-hour business centre
  • 66,772 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1977
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.25 per accommodation, per night.
  • Service fee: 0.61 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 for adults and USD 10 to 30 for children
  • Fee for in-room wireless Internet: USD 18.95 per night (rates may vary)
  • Valet parking fee: USD 58.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Houston Galleria Westin
Westin Galleria Houston
Westin Hotel Houston Galleria
Westin Houston Galleria
Houston Westin
Westin Houston
Westin Galleria Houston Hotel
The Westin Galleria Houston Hotel
The Westin Galleria Houston Houston
The Westin Galleria Houston Hotel Houston

Frequently asked questions

What is the cancellation policy at The Westin Galleria Houston?

The Westin Galleria Houston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Galleria Houston?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at The Westin Galleria Houston on 21 Aug 2026 start from NZ$405, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Galleria Houston?

Yep, The Westin Galleria Houston has a free self car park. Additionally, there is valet parking with in/out privileges for USD 58.00 per day.

Does The Westin Galleria Houston have a pool?

The Westin Galleria Houston has a pool. The pool is open 6:00 AM to 10:00 PM.

What makes The Westin Galleria Houston a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Galleria Houston.

Is The Westin Galleria Houston family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Galleria Houston is a hit with families.

Does The Westin Galleria Houston serve breakfast?

You bet, full brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Westin Galleria Houston?

No, The Westin Galleria Houston does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Galleria Houston?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Westin Galleria Houston?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Westin Galleria Houston?

Dogs are welcome at The Westin Galleria Houston, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Is there a golf course on site at The Westin Galleria Houston?

There is a golf course next to The Westin Galleria Houston.

The Westin Galleria Houston Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1004 reviews
Rating 8 - Good. 168 out of 1004 reviews
Rating 6 - Okay. 61 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness
Great place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tigran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, stay there many times now always pleased.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jose L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient location. Staff was very friendly and welcoming
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within walking distance of the galleria and several restaurants
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff :)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dreston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest and nicest hotels that I’ve ever stayed at in Houston. This will definitely be the place we stay at anytime we come here now.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeilen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Damola

Liked: Cleanliness
Clean room good staff services
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tenisha N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Minette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

ken

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for meals and shopping
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jose L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had surgery, the staff was very supportive and they even lent a shower chair,
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Makayla

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and friendly staff! Easy access to the Galleria.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Nikiah

Disliked: Cleanliness, staff & service, amenities
Dirty, location is great but the hotel seems like a motel. Price does not match the hotel should be cheaper. The tub was very dirty with visible signs how old it was.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
Best hotel I have stayed at in some time. Will definitely return again!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rayvon

Liked: Cleanliness, staff & service, amenities
Best way to experience the mall and great stay, clean room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service, comfortable bedding, and great accommodations.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, excellent staff, right in the middle of one of the largest malls in the U.S. Very little is gratis, though, so come prepared!
Stayed 1 night in Mar 2026