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"The check in was the worst i have encountered Was very slow and unorganized Room wasnt ready and after 20 minutes said it was ready and the still wa ... " More

By a verified traveller on Wed 01 Jan 2020

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Hotel Description

ISanook Resort & Suites Hua Hin puts you in the heart of Hua Hin, connected to a rail/subway station and within just a 10-minute stroll of Khao Takiab Beach and Khao Ta Kiab Pier. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and free self parking.

The buffet restaurant, Hanuman Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. ISanook Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the free kids' club, gym, kids' swimming pool, and pool loungers. 1073 square feet (100 square meters) of event facilities include 2 meeting rooms and a conference center. Additionally, you'll find free WiFi in public areas, a 24-hour front desk, and a game room. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free extended parking, along with the convenience of a free beach shuttle.

Attractions within a 10-minute drive of this 4-star Nong Kae hotel include Hua Hin Beach and Vana Nava Hua Hin Water Park.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$61* Per night/room 29 Apr. - 30 Apr.

Pool Access Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Jacuzzi Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Connecting Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

iSanook Resort & Suites Hua Hin ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for iSanook Resort & Suites Hua Hin

3 out of 5
The check in was the worst i have encountered Was very slow and unorganized Room wasnt ready and after 20 minutes said it was ready and the still waited another 10 minutes for key because servwd everyone else first

Posted by on 1 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Tobias - Hotel Manager

Dear Sir or Madam, Thank you for staying with us! We do apologize for the bad experience you had during check in - we take these notes very seriously and I will discuss this with my team to make sure that the check-in procedure will be better in the future. We hope to welcome you back again inthe not too distant future!

Property Features

ISanook Resort & Suites Hua Hin offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1073 square feet (100 square meters) and includes a conference center. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly iSanook Resort & Suites Hua Hin. Self parking is free.

  • 154 guestrooms or units
  • 1073 sq ft of conference space
  • 100 sq m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Elevator
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Suan Son Pradipat Railway Station (1.1 km / 0.7 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

ISanook Resort & Suites Hua Hin offers 154 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Hanuman Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

ISanook Coffee Shop - This coffee shop serves lunch and light fare. Open daily.

ISanook Pool Bar - This bar serves light fare only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Additional fees of THB 250 apply to children 6-11 years old for breakfast when sharing existing bedding.

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 950 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 400 for adults and THB 200 for children
  • Late check-in fee for check-in between 2:00 PM and 10:00 PM
  • Rollaway bed fee: THB 950 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.