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Treehouse Hotel - At Port Lympne Reserve

4.0 star property
Lodge in Hythe with 2 restaurants and bar/lounge

Photo gallery for Treehouse Hotel - At Port Lympne Reserve

Exterior
In-room dining
Bar (on property)
2 bedrooms, minibar, free WiFi, bed sheets
Smart TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
Port Lympne Reserve, Nr. Ashford, Hythe, England, CT21 4PD
  • Place, Kent Downs
    ‪1 min walk‬
  • Place, Port Lympne Wild Animal Park
    ‪1 min walk‬
  • Place, Port Lympne Wild Animal Park and Gardens
    ‪12 min walk‬

Room options

View all photos for Tree House, Accessible

Smart TV

Tree House, Accessible

Highlights

Furnished balcony
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Smart TV
2 bedrooms
  • 2 bedrooms
  • Park view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Tree House

Smart TV

Tree House

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Smart TV
2 bedrooms
  • 2 bedrooms
  • Park view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About the area

Hythe

Treehouse Hotel - At Port Lympne Reserve places you steps from Port Lympne Wild Animal Park and within a 15-minute stroll of Port Lympne Wild Animal Park and Gardens. Highlights at this lodge include 2 restaurants, 2 coffee shops/cafes and in-room kitchens. .The restaurant, Babydoll's Pizza, serves pizza and is open for brunch, lunch and dinner. At the lodge's own lounge bar, you can stop for a drink. Other amenities include concierge services, wedding services and a gift shop. Cooked-to-order breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Hythe lodge, you'll be 2 km (1.2 mi) from Lympne Castle and 4.6 km (2.8 mi) from Folkestone Racecourse.
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What's nearby

  • Kent Downs - 1 min walk - 0.0 km
  • Port Lympne Wild Animal Park - 1 min walk - 0.1 km
  • Port Lympne Wild Animal Park and Gardens - 12 min walk - 1.0 km
  • Lympne Castle - 4 min drive - 2.4 km
  • White Cliffs of Dover - 28 min drive - 37.3 km

Getting around

  • Hythe Station - 5 min drive

Restaurants

  • ‪The Ship Inn - ‬8 min drive
  • ‪Shepherd & Crook - ‬6 min drive
  • ‪Subway - ‬5 min drive
  • ‪Unit 1 - ‬3 min drive
  • ‪The Garden Room - ‬9 min drive

About this property

Treehouse Hotel - At Port Lympne Reserve

Lodge in Hythe with 2 restaurants and bar/lounge
There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. Treehouse Hotel - At Port Lympne Reserve also features gift shops/newsstands and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hythe lodge.

  • 10 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Concierge
  • Wedding services available
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
Treehouse Hotel - At Port Lympne Reserve offers 10 accommodations with minibars and espresso makers. Rooms open to furnished balconies. Accommodation at this 4-star lodge has kitchens with fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Smart televisions come with digital channels. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: GBP 13.50 to 18.50 for adults and GBP 9 to 9 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Babydoll's Pizza
  • Basecamp
  • Pinewood

Things to do

  • Safari

Family friendly

  • In-room kitchen
  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Kitchen
  • Minibar
  • Oven
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 13.50 to 18.50 for adults and GBP 9 to 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation.

Property is also known as

Treehouse Hotel
Treehouse At Lympne Reserve
Treehouse Hotel Aspinall Foundation
Treehouse Hotel - At Port Lympne Reserve Lodge
Treehouse Hotel - At Port Lympne Reserve Hythe
Treehouse Hotel - At Port Lympne Reserve Lodge Hythe

Frequently asked questions

What is the cancellation policy at Treehouse Hotel - At Port Lympne Reserve?

Treehouse Hotel - At Port Lympne Reserve offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Treehouse Hotel - At Port Lympne Reserve?

Yep, Treehouse Hotel - At Port Lympne Reserve has a free self car park.

Are there any beaches close to Treehouse Hotel - At Port Lympne Reserve?

The closest beach to Treehouse Hotel - At Port Lympne Reserve is Hythe Beach (4.1 km).

What makes Treehouse Hotel - At Port Lympne Reserve a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Treehouse Hotel - At Port Lympne Reserve.

Are there hot tubs in the rooms at Treehouse Hotel - At Port Lympne Reserve?

No, but there are deep-soaking baths in the guestrooms.

Does Treehouse Hotel - At Port Lympne Reserve serve breakfast?

Yep, cooked-to-order breakfast is served daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Treehouse Hotel - At Port Lympne Reserve?

No, Treehouse Hotel - At Port Lympne Reserve does not offer an airport shuttle service.

Is there a bar or restaurant at Treehouse Hotel - At Port Lympne Reserve?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Treehouse Hotel - At Port Lympne Reserve?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Treehouse Hotel - At Port Lympne Reserve?

No, pets are not allowed.

Treehouse Hotel - At Port Lympne Reserve Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 35 reviews
Rating 8 - Good. 5 out of 35 reviews
Rating 6 - Okay. 3 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great family experience. Highly recommended
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treehouse Stay

Amazing from start to finish. Every single member of staff was friendly and helpful. Stayed in a great treehouse with balcony overlooking Rhino reserve. We loved the Giraffe experience and our guide Casey was brilliant.
Feeding the giraffes
Giraffe safari
Brown Bear
Stayed 1 night in Aug 2025

6/10 Okay

Faye

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I should start by saying this isn’t our first break to Port Lympne. What I can’t fault is the reserve itself-the concept, especially in terms of the variety of stay options, is unlike anything else out there. However, I’ve rated this two stars because we’ve now had two back-to-back experiences where the upkeep of the facilities has really let things down. We stayed in one of the treehouses (Sidonie), and for £1,250 a night, I expected far more. Unfortunately, the double bedroom was completely unusable due to an overpowering smell of damp and, frankly, rot. It was so unpleasant we ended up sleeping on the sofa. We also raised concerns about the marble-topped dining table, which isn’t fixed in place and slides around dangerously-particularly worrying for families with young children. I have no doubt housekeeping is already aware of this issue and continue to overlook it. The overall concept is fantastic, and the buggy provided is a real game changer. The tree house could be great if maintenance was prioritised. At in this price point, Port Lympne really needs to deliver a higher standard. To their credit, the manager did acknowledge our concerns and offered us a free day ticket to return. Still, I would strongly advise avoiding the Sidonie treehouse if you’re considering a booking or ask upfront if the problems have been resolves.
Stayed 1 night in Jul 2025

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately just a bit ‘meh’. The properly amazing but the pwrn
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Treetop is a self contained unit accessed by some very steep steps. Paid £1200 for a 1 night stay. Shower jell container in bathroom was empty. Disappointment. Access to food very badly organised. If you have not booked a restaurant reservation in the morning you will have no access to food. Told by Perry at the Babydoll restaurant that despite there being many free tables they only have sufficient food in the restaurant to meet the morning reservations and no more. This is absurd for a restaurant that does pasta dishes and pizzas. This was at 6.30pm When complained customer services on the phone said could find a reservation at the Garden Restaurant for 7.30pm but we would have to finish our meal within 30 minutes.Just unacceptable. The park itself I like as it does appear to do a good job in the care of the animals. Had a golf buggy to drive around the reserve but my wife and I did not use it as walking around on foot we preferred. All the staff were very pleasant which includes Perry who had to defend their food / restaurant policy which is unacceptable. They need to revisit this policy on an urgent basis. The food apart we enjoyed our stay
Stayed 1 night in Jul 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angelica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Definitely recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Kirsty

Stayed 1 night in Nov 2024

8/10 Good

Candice

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely apart from the door not being able to lock which impacted my children's stay. Use of golf buggy was great and staff were really friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Chandan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in the treehouse with my children and they absolutely loved it. Scenery is amazing!
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful stay with our family. A lovely day with lots to do and the accommodation and food were great.
Stayed 1 night in Jul 2024

10/10 Excellent

Shona, Bishops Stortford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The treehouse was clean, modern and functional and had an amazing view from the deck through the trees to the coast. The complementary golf buggy was a big hit with our kids but be aware it takes time to travel back and forth so make sure you pack lightly otherwise you'll have multiple trips with your bags to the treehouse as your car needs to be parked up for the duration of your stay. The complementary safari was great and the kids loved spotting the various animals. We ventured over to the sister wildlife park, Howletts, after we'd checked out and it was a great day out also. We'll definitely be back to both parks in the future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

2/10 Terrible

Elaine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Partial refund required

Very disappointed that the treehouse accomodation was advertised as overlooking the rhinos. It was so overgrown we we unable to view anything. Also there was supposed to be a mini bar in accomodation but there wasnt No coffee Tv remote didnt work and unable to watch tv Stains on sofa Walking down the treehouse stairs, one crumbled away and one of our party fell The treehouse/clubhouse was supposed to be open to melt marshmellows and when we went at 8.30pm for the fire they asvised us they were closing Blood stain on bedding For the cost of this stay i expected 5 star accomodation
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing family stay at the Treehouse

Great short break with the kids. Lots to see and keep everybody interested. Kids (and adults!) especially loved the use of the golf buggies to travel around the reserve at our own leisure.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing family stay at the Tree lodge

Great short break with the kids. Lots to see and keep the everybody interested. Kids and adults especially loved the use of the golf buggies to travel around reserve at own leisure.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

L

Stayed 1 night in May 2024