Hotel Doña Esther

3.0 star property
Comfortable hotel, walk to Plaza de Ponchos

Choose dates to view prices

Photo gallery for Hotel Doña Esther

Terrace/patio
View from room
Family Quadruple Room, 1 Bedroom
Restaurant
Shower, towels
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Your area essentials

Map
Juan Montalvo 4-44, Simon Bolivar, Otavalo, Imbabura, 100201
  • Popular LocationInstituto Otavaleño de Antropología1 min walk
  • Popular LocationPlaza de Ponchos8 min walk
  • Popular LocationPeguche Waterfall6 min drive
  • AirportQuito (UIO-Mariscal Sucre Intl.)108 min drive

Room options

Classic Double Room, 1 Double Bed

Highlights

Deck/patio
Private bathroom
Free bottled water
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room, 1 Bedroom

Highlights

Deck/patio
Sofa bed
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Classic Twin Room, 2 Single Beds

Highlights

Deck/patio
Sofa bed
Private bathroom
Free bottled water
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Triple Room, Multiple Beds

Highlights

Deck/patio
Sofa bed
Private bathroom
Free bottled water
Daily housekeeping
  • 27 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Classic Triple Room, 3 Single Beds

Highlights

Deck/patio
Sofa bed
Private bathroom
Free bottled water
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

About the area

Otavalo

At Hotel Doña Esther you'll be 0.6 km (0.4 mi) from Plaza de Ponchos and 3.3 km (2.1 mi) from Condor Park. Highlights at this hotel include free cooked-to-order breakfast, a restaurant and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a rooftop terrace and a 24-hour front desk. Added amenities include laundry facilities, a library and a garden. Each morning free breakfast is served. There's also motorbike parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 3-property class Otavalo hotel include Peguche Waterfall and Taxopamba Waterfall.

What's nearby

  • Instituto Otavaleño de Antropología - 1 min walk
  • Plaza de Ponchos - 8 min walk
  • Galeria Gabriel Ceballos Ulloa - 9 min walk
  • Peguche Waterfall - 6 min drive
  • El Lechero - 7 min drive

Getting around

  • Ibarra Station - 25 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 109 min drive

Restaurants

  • Café Rio Intag - 12 min drive
  • Café pachamama - 15 min walk
  • La tabilta del tartaro - 17 min walk
  • La Taberna - 6 min walk
  • Espresso Rio Intag - 9 min walk

About this property

Hotel Doña Esther

Comfortable hotel, walk to Plaza de Ponchos
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, a library, and tour/ticket assistance are also featured at Hotel Doña Esther. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Otavalo hotel is smoke free.

  • 13 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Doña Esther offers 13 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water. This Otavalo hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 4 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Hiking/biking trails
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Deck/patio

More

  • Access via exterior corridors

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12 per day.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: USD 4 per night (49 ft away)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Hotel Doña Esther Otavalo
Doña Esther Otavalo
Doña Esther
Hotel Doña Esther Hotel
Hotel Doña Esther Otavalo
Hotel Doña Esther Hotel Otavalo

Frequently asked questions

What is the cancellation policy at Hotel Doña Esther?

Hotel Doña Esther offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Doña Esther?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Hotel Doña Esther on 21 May 2024 start from NZ$112.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Doña Esther?

Yep, but only for motorcycles. Discounted parking is available nearby, for a fee.

Does Hotel Doña Esther serve breakfast?

You bet, free cooked-to-order brekkie is served daily between 7:30 AM and 11 AM.

Is there a free airport shuttle available at Hotel Doña Esther?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Doña Esther?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Doña Esther?

Check-in begins at 1:00 PM. Check-out time is noon.

Hotel Doña Esther Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 44 reviews" "
Rating 8 - Good. 12 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Stayed 4 nights in Oct 2023

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, good restaurant and a very convenient location
Stayed 3 nights in Oct 2023

10/10 Excellent

Audrey, Broomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with friendly, helpful staff. The restaurant is top notch too. I highly recommend this place!
Stayed 2 nights in Sep 2023

10/10 Excellent

Rhian

Liked: Cleanliness, property conditions & facilities, room comfort
Brilliant hostel, great location, good food.
Doña Esther was lovely. I requested a quiet room and had a great night’s sleep. The bed was comfy and, although the weather was a bit chilly in the evening, they provided a thick extra blanket for the bed, so I was plenty warm enough to sleep. The shower had lots of lovely warm water and internet was reliable. Even better, the on-site restaurant was brilliant. Breakfast was lovely but the evening meal even better. Really delicious food. I would definitely stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Emily, Brighton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this place! Wonderful shower, great staff, food is delicious and centrally located. We came once and returned within 2 weeks. Really like it here!
Stayed 1 night in Aug 2023

10/10 Excellent

Emily, Brighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a true hidden gem. It has a beautiful courtyard, delicious food, and wonderful staff. The rooms are very clean and have antique locks and keys. The bed was really comfortable and the shower was nice and hot. The restaurant has a brick oven and great food. I will definitely return.
Stayed 1 night in Aug 2023

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very clean and thoughtful touches like filtered water for guests. Restaurant is excellent. Staff was wonderful and really helped us out when I had a health issue during our stay. Would highly recommend!
Stayed 2 nights in Apr 2023

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostal Dona Esther is in an excellent location for a stay in Otavalo. Though close to the activity, the courtyard creates a quiet, peaceful atmosphere. The rooftop terrace is nice for views and hanging out. There is a covered section in case its raining. Lucy and all the staff were excellent, attentive, helpful with all things. The included breakfast allowed for many options and was ample and delicious. Dinner is one of the best in Otavalo. Rooms are smallish, but adequate, hot water plentiful, daily service. Purified water is available. Wonderful place, all you need.
Stayed 3 nights in Feb 2023

10/10 Excellent

blake

Stayed 1 night in Jan 2023

10/10 Excellent

JUAN MARTIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks
Stayed 1 night in Jan 2023