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Medina del Lago

4.0 star property
Family-friendly hotel with health club and spa services

Photo gallery for Medina del Lago

Superior King Suite
Exterior
Outdoor wedding area
Indoor pool
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Spa
  • Room service
  • Parking included
The current price is NZ$170
20 Nov - 21 Nov

Explore the area

View map
Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura
  • Place, Galeria Gabriel Ceballos Ulloa
    ‪2 min drive‬
  • Place, Plaza de Ponchos
    ‪3 min drive‬
  • Place, Instituto Otavaleño de Antropología
    ‪3 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪68 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room with Balcony

King Room with Balcony

King Room with Balcony

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King Room with Lake View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

King Room with Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Private bathroom
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior King Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Down duvet
  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Fireplace
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Suite

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

King Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 51 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the area

Otavalo

A family-friendly stay in Otavalo awaits you at Medina del Lago. You'll be 1.9 km (1.2 mi) from Galeria Gabriel Ceballos Ulloa and 2 km (1.2 mi) from Plaza de Ponchos. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .A pampering day can include hot stone massages and Swedish massages. Enjoy the gym along with access to horse riding/hire and bike hire. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning continental breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 4-property class Otavalo hotel, you'll be 2.5 km (1.6 mi) from Instituto Otavaleño de Antropología and 3.2 km (2 mi) from Condor Park.

What's nearby

  • Galeria Gabriel Ceballos Ulloa - 2 min drive - 1.9 km
  • Plaza de Ponchos - 3 min drive - 1.9 km
  • Instituto Otavaleño de Antropología - 3 min drive - 2.3 km
  • Lago San Pablo - 9 min drive - 6.7 km
  • Cayambe Central Park - 31 min drive - 35.8 km

Getting around

  • Ibarra Station - 30 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 89 min drive

Restaurants

  • ‪Tabascos - ‬4 min drive
  • ‪El Otavalito - ‬4 min drive
  • ‪Restaurante Aly Allpa - ‬4 min drive
  • ‪Balcon de Imbabura - ‬4 min drive
  • ‪La tabilta del tartaro - ‬3 min drive

About this property

Medina del Lago

Family-friendly hotel with health club and spa services
Medina del Lago offers its guests an indoor pool and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A business centre and a meeting room are available.

Public spaces have free WiFi. Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Medina del Lago. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 4-star Otavalo hotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 3 levels
  • Built in 2016
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Medina del Lago offers 15 accommodations with a safe and a hairdryer. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Otavalo hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: USD 20 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Thursday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Medina del Lago

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 20 per person
  • Airport shuttle fee: USD 70 per vehicle (one way)
  • Late check-out fee: USD 60
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Medina Lago Hotel Otavalo
Medina Lago Hotel
Medina Lago Otavalo
Medina Lago
HOTEL MEDINA DEL LAGO
Medina del Lago Hotel
Medina del Lago San Pablo del Lago
Medina del Lago Hotel San Pablo del Lago

Frequently asked questions

Is parking available at Medina del Lago?

Yep, Medina del Lago has a free self car park.

How much does it cost to stay at Medina del Lago?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at Medina del Lago on 20 Nov 2025 start from NZ$169.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Medina del Lago?

There's no onsite spa, but this property does offer services like Swedish massages.

Does Medina del Lago have a pool?

Medina del Lago has an indoor pool.

What makes Medina del Lago a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Medina del Lago.

Is Medina del Lago family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that Medina del Lago is a hit with families.

Does Medina del Lago serve breakfast?

Yep, continental brekkie is served daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Medina del Lago?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Medina del Lago?

Yep, you can grab a meal at Medina del Lago's onsite restaurant.

What time are check-in & check-out at Medina del Lago?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Medina del Lago?

No, pets and service animals are not allowed.