Sirenis Hotels & Resorts - accommodation in Ibiza Island

This is rated as a four star hotel but does not feel four star at all. Location is great for Dalt Vila and the marina. The rooms are large and exceptionally clean, however a double room is 2 singles beds made up as single beds then pushed together. The beds are incredibly hard which made sleeping on them very uncomfortable, with one long pillow and one square cushion sized pillow. There are no temperature controls within the room, so it was either exceptionally hot during the night or extremely cold, I would dread to think how hot it will be in the middle of summer! The description on Expedia states that dressing gowns are provided in the rooms, this was not the case. The description also states luxury toiletries are provided in the bathroom, this was a handwash and shower gel. Amenities at the hotel state there was a roof top bar, this was not the case. The pool on the roof top was drained and had no water in it. Check in was quick, however we were not told anything about the hotel such as where the pool, games room, gym or spa could be located or that the pool was closed until Easter (this information was on the hotel’s website), we arrived on Easter Monday, the pool was still closed on Thursday. The hotel offers an airport transfer, Expedia states you need to contact the hotel 72 hours prior to arriving about this, they did not respond to any messages until the day of departure with taxi firms numbers and that the transfer was 80 euros for 3, there was 2 of us

We had to pay extra to use spa facilities like the sauna and jacuzzi. In addition after I payed extra to use the spa, one of the sauna rooms was out of order and the hot tub was not hot. It was luke warm at best.

Nice place for a fun relaxing vacation