Illawarra Holiday Packages

I booked into a single bed room, because I was travelling alone, but didn’t expect the room to be so small. Not even a chair! The bathroom was a good size, very clean, nice strong shower. The room was very quiet and clean. The reception staff were polite and accommodating.

Recently renovated but tv didn’t work and no windows in the room. Clean nice room

Complex is older and needs some work to upgrade or recondition rooms. However for the price we paid we were satisfied

Room was comfortable and reasonably clean. We needed to ask to have dust cleaned off wall above bed. All towels got used to collect water pouring out under the shower door. Staff were mostly quite personable. Location was convenient.

Didn’t feel very welcome on arrival. The receptionist advised that we were meant to prebook parking, I apologised and she kept trying to get us to park at a nearby Wilson car park which was a 10 min walk away. We had 2 children with us (one of those was 2 years old) so that wouldn’t have been ideal. She said she could look to see if they had any parking spots available but “it would take ages” and told me about the Wilson parking again and how it cost the same. 2 mins later she said “we have a spot available so that’s fine”. The room has patch repairs on most walls, which weren’t done well and were very noticeable. There was white paint flaking off skirting in multiple areas and going on the floor. The window sills looked like they hadn’t been cleaned in 5 years and there were pieces of glass in the window sill of the bathroom. We booked the apartment as it had photos of the pool on multiple pages of their website, so we were looking forward to taking the kids for a swim, however, once we got there I asked the receptionist where was the pool located and she said they haven’t had a pool running since Covid. When we left from our stay we felt very disappointed. We won’t be staying there again.