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Altstadthotel Weisses Kreuz

Property class: 4

Photo gallery for Altstadthotel Weisses Kreuz

A bar area with a menu board listing drinks and prices, a tiered dessert display, and a wine glass rack in the background.
A modern interior with a dining area, a blue curved wall, and a potted plant.
A modern bedroom with a bed, a chair, and a hanging plant.
A modern hotel room with a large bed, a desk with a mirror, a chair, and a view of the outdoors through large windows.
A modern hotel room with a large bed, a sitting area, a vanity with a mirror, and a desk.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service
The current price is NZ$347
includes taxes & fees
19 Nov - 20 Nov

Explore the area

View map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Place, Golden Roof
    ‪2 min walk‬
  • Place, Hofburg
    ‪2 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪10 min drive‬

Room options

View all photos for Double Room (Large)

A modern hotel room with a large bed, a sitting area, a vanity with a mirror, and a desk.

Double Room (Large)

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Golden Roof View)

A modern hotel room with a large bed, a round mirror, a built-in vanity, and a window with sheer curtains.

Classic Double Room (Golden Roof View)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with two beds, a sitting area, a large mirror, and a bathroom with a sink and towel rack.

Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

A modern hotel room with a large bed, a round mirror, a round sink, and a view of the outdoors through a large window.

Double Room

9.4 out of 10
Exceptional
(22 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Patio)

A modern hotel room with a large bed, a desk with a mirror, a chair, and a view of the outdoors through large windows.

Double Room (Patio)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Mozart)

A room with a pool table, a bed with a canopy, a chandelier, and a view of the city through large windows.

Studio Suite (Mozart)

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Balcony

A modern hotel room with a large bed, bedside tables, a desk, and a shower area.

Double Room, Balcony

8.8 out of 10
Excellent
(13 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

A modern hotel room with a large bed, a vanity with a bowl sink, and a mirror.

Basic Room (Besenkammer)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Golden Roof)

A hotel room with a bed, a sofa, a desk, a lamp, and a wall with a tree mural.

Studio Suite (Golden Roof)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Double Room

A hotel room with two beds, a bedside table with a remote control, and a small table with two glasses.

Classic Double Room

9.2 out of 10
Wonderful
(37 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Super Patio)

A modern hotel room with a bed, a sofa, a desk with a lamp, and a TV.

Studio Suite (Super Patio)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

A modern bedroom with a bed, a chair, and a hanging plant.

Studio Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room (Doppelzimmer Stube)

A bedroom with a wooden headboard, a bed with white linens, a bedside table, and a small black cabinet.

Comfort Double Room (Doppelzimmer Stube)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Innsbruck

Altstadthotel Weisses Kreuz puts you in the heart of Innsbruck, within steps of Innsbruck Old Town Christmas Market and Maria Theresa Street. Highlights at this hotel include in-room free WiFi and LCD TVs. .Blaue Brigitte is the hotel's own bar. Enjoy access to bike hire, mountain biking and hiking/biking trails. Other amenities include free Wi-Fi in public areas and ski storage. Each morning local cuisine breakfast is served between 7:00 AM and 10:00 AM. .Places within a 5-minute walk of this 4-property class Innsbruck City Centre hotel include Golden Roof and Helbling House.

What's nearby

  • Maria Theresa Street - 1 min walk - 0.1 km
  • Innsbruck Old Town Christmas Market - 2 min walk - 0.2 km
  • Golden Roof - 2 min walk - 0.2 km
  • Hofburg - 2 min walk - 0.2 km
  • Court Church - 2 min walk - 0.2 km

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Innsbruck (INN-Kranebitten) - 19 min drive

Restaurants

  • ‪Cafe Katzung - ‬1 min walk
  • ‪Cafe-Strudel Kröll - ‬2 min walk
  • ‪Manna Delikatessen Café - ‬2 min walk
  • ‪Franzs - ‬2 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Altstadthotel Weisses Kreuz

As a guest of Altstadthotel Weisses Kreuz, you'll find multilingual staff, ski storage, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Altstadthotel Weisses Kreuz also features room service (during limited hours), a front desk safe, and a lift.

This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Built in 1465
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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  • Breakfast available
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The price is NZ$310
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Frequently asked questions

What is the cancellation policy at Altstadthotel Weisses Kreuz?

Altstadthotel Weisses Kreuz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altstadthotel Weisses Kreuz?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Altstadthotel Weisses Kreuz on 19 Nov 2026 start from NZ$347, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Altstadthotel Weisses Kreuz serve breakfast?

Sure does, local cuisine brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Altstadthotel Weisses Kreuz?

No, Altstadthotel Weisses Kreuz does not offer an airport shuttle service.

What time are check-in & check-out at Altstadthotel Weisses Kreuz?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Altstadthotel Weisses Kreuz?

No, only service animals are allowed.

Altstadthotel Weisses Kreuz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 475 out of 605 reviews
Rating 8 - Good. 96 out of 605 reviews
Rating 6 - Okay. 21 out of 605 reviews
Rating 4 - Poor. 11 out of 605 reviews
Rating 2 - Terrible. 2 out of 605 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, staff excellent & free drink upon checkin was awesome!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful friendly and helpful staff. Fab location and lively stylish evening lounge. Would definitely stay here again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a lot of charm and was located in the square facing the famous golden roof. It’s a perfect location for visiting Innsbruck for the first time. It’s walkable to everything. We had a lovely stay
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is located at the city center. The staff is really nice, but the rooms are not that clean if you are picky.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff is very helpful and courteous. Rooms are spacious and very clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, clean and essential. Breakfast was indeed high level both for taste, presentation, and à la carte options included.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a lovely bar and welcome drink in a great location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right in the middle of City Center! Great location! Everything at your footsteps. Hotel staff is so fantastic! Hotel bar is so fun, charming, upbeat! Great breakfast, rooms are good. Will definitely stay here again!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning hotel, tucked away in the old town area. The hotel was immaculately kept, breakfast was fresh with a great choice on offer. Our room was spacious and had everything was required. Its location is perfect, a 10 minute walk from the railway station and only yards from the main historical sites. We loved our short stay in Innsbruck and we couldn’t rate the hotel any higher.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute terrific staff that goes above and beyond. The location is perfect.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and a perfect location to explore Innsbruck.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, luggage storage lockers that actually have a lock and key on them. Room was cleaned daily, my only complain was the bathroom was very open to the room, almost no privacy
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , clean rooms, and excellent service. Highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed in. The staff were all so lovely and welcoming - and tge breakfast was fantastic. The location is perfect right in the centre of the lovely city of Innsbruck and our room was so comfy. Can't wait to visit again one day!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and welcoming. The welcome drink and travel pass was much appreciated. The room was very comfortable and clean and we would stay here again if we were in Innsbruck.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely decor, breakfast was great.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely boutique hotel where Mozart himself once stayed. The breakfast and views from the restaurant were excellent. The staff were kind and helpful. This hotel is perfectly located in the old town tourist area. I felt at home away from home. I would definitely stay here again!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very centrally situated in the old town. It can be tricky to find as the hotel sign is beneath a terrace of shops - it’s very close to McDonald’s! The reception is actually on 6th floor - staff are friendly. We had a fantastic room - Mozart suite. Rooms are reasonably priced - we went in July. The only issue is the AC - it doesn’t do much and Innsbruck is hot in the summer!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptional and the location was absolutely perfect. Will stay here again!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Breakfast was wonderful. Evening bartender was excellent. Overall lovely staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and newly remodeled rooms. Staff like Lucas And Victoria were amazing and very gracious. We will be back!!!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic hotel and the staff are super kind and friendly
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Friendly and helpful staff, good breakfast selection and great location.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
If your child does well in an adult atmosphere it’s a great location, it’s not geared towards kids but was totally fine for our family.
Stayed 3 nights in May 2026