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Altstadthotel Weisses Kreuz

4.0 star property
Hotel in Innsbruck with a bar

Photo gallery for Altstadthotel Weisses Kreuz

Bar (on property)
Basic Room (Besenkammer)
Interior detail
Bar (on property)
Studio Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service
The current price is NZ$338
includes taxes & fees
8 Mar - 9 Mar

Explore the area

View map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Place, Golden Roof
    ‪2 min walk‬
  • Place, Hofburg
    ‪2 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min drive‬

Room options

View all photos for Double Room (Large)

40-inch LCD TV with cable channels, TV

Double Room (Large)

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Golden Roof View)

Classic Double Room (Golden Roof View) | Living area

Classic Double Room (Golden Roof View)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area

Twin Room

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio)

Double Room (Patio)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Mozart)

Studio Suite (Mozart)

Studio Suite (Mozart)

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

8.8 out of 10
Excellent
(11 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer)

Basic Room (Besenkammer)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Super Patio)

Studio Suite (Super Patio)

Studio Suite (Super Patio)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Innsbruck

Altstadthotel Weisses Kreuz puts you in the heart of Innsbruck, within steps of Innsbruck City Tower and Maria Theresa Street. Highlights at this hotel include in-room free WiFi and LCD TVs. .Blaue Brigitte is the hotel's own bar. Enjoy access to bike hire, mountain biking and hiking/biking trails. Other amenities include free Wi-Fi in public areas and ski storage. Each morning local cuisine breakfast is served between 7:00 AM and 11:00 AM. .Places within a 5-minute walk of this 4-property class Innsbruck City Centre hotel include Innsbruck Old Town Christmas Market and Golden Roof.

What's nearby

  • Maria Theresa Street - 1 min walk - 0.1 km
  • Innsbruck Old Town Christmas Market - 2 min walk - 0.2 km
  • Golden Roof - 2 min walk - 0.2 km
  • Hofburg - 2 min walk - 0.2 km
  • Court Church - 2 min walk - 0.2 km

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Innsbruck (INN-Kranebitten) - 19 min drive

Restaurants

  • ‪Augustiner Stiftskeller - ‬2 min walk
  • ‪Gelateria Tomaselli - ‬1 min walk
  • ‪Manna Delikatessen Café - ‬2 min walk
  • ‪Cafe Katzung - ‬1 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Altstadthotel Weisses Kreuz

Hotel in Innsbruck with a bar
As a guest of Altstadthotel Weisses Kreuz, you'll find multilingual staff, ski storage, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Altstadthotel Weisses Kreuz also features room service (during limited hours), a front desk safe, and a lift.

This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Built in 1465
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.7 out of 5, Exceptional, 679 reviews
The price is NZ$252
includes taxes & fees
8 Mar - 9 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Frequently asked questions

What is the cancellation policy at Altstadthotel Weisses Kreuz?

Altstadthotel Weisses Kreuz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altstadthotel Weisses Kreuz?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Altstadthotel Weisses Kreuz on 8 Mar 2026 start from NZ$326.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Altstadthotel Weisses Kreuz serve breakfast?

Sure does, local cuisine brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Altstadthotel Weisses Kreuz?

No, Altstadthotel Weisses Kreuz does not offer an airport shuttle service.

What time are check-in & check-out at Altstadthotel Weisses Kreuz?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Altstadthotel Weisses Kreuz?

No, only service animals are allowed.

Altstadthotel Weisses Kreuz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 364 out of 464 reviews
Rating 8 - Good. 77 out of 464 reviews
Rating 6 - Okay. 14 out of 464 reviews
Rating 4 - Poor. 7 out of 464 reviews
Rating 2 - Terrible. 2 out of 464 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher William

Stayed 1 night in Nov 2025

6/10 Okay

Fiona

Liked: Staff & service, room comfort
Not quite as on point as we’ve previously experienced. Needs some refurbishing and freshening up and cleaning.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Very friendly welcome by Ylenia, great breakfast and top notch service. Room issue was addressed by manager. Great location in old town with incredible views.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with the most friendly and helpful staff I have honestly ever encountered. Location is ideal; it's also very accessible to public transit. Breakfast is one of the best hotel breakfasts I've had. Lovely decor. Highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in an ideal location.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Anne, Wheaton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Atilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at Weisses Kreuz. The staff was wonderful, friendly and efficient. They provide excellent recommendations for restaurants (loved Piano Bar) and were helpful with directions. The only problem, if you have car you should call ahead to get directions to the garage. Cars are not allowed in the old city center.
Stayed 2 nights in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing- except for our room being directly under the restaurant/kitchen. Late night and early morning constant noise.
Patio
Stayed 2 nights in Oct 2025

10/10 Excellent

Stella M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast selection and staff. Very attentive and kind. This is our second return to this hotel and we love it. The view is absolutely beautiful and the shopping is awesome. Many good restaurants, and places to visit.
Stayed 2 nights in Oct 2025

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a lovely stay at the Altstadthotel Weisses Kreuz hotel. The reception staff were incredibly kind and helpful, making us feel so welcome from the moment we arrived. The views of the mountains from the hotel were truly magnificent, we couldn’t get enough of them and even decided to stay an extra night just to enjoy it all a little longer. Highly recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. It was walkable from the train station and was right in the old town center. Perfect for seeing all the sights, shopping, eating and even walkable to the gondolas up to the top of Innsbruck. Breakfast was amazing. The staff was all so nice and helpful. They even had storage for our luggage. Would definitely stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Karyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the center of Innsbruck! Excellent place to stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Adriana

Stayed 1 night in Oct 2025

8/10 Good

Cindy, Hillsdale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were on the small size, no place to put clothes and no mini fridge. It was clean and comfortable nine the less. Great location and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Everything walkable. Views were gorgeous. Staff was helpful with anything we needed including bus to take to various locations and recommendations on hiking.
Stayed 3 nights in Oct 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good experience

The room was clean, serviced daily. Bed very comfortable. Hotel is in the old town which is picturesque, with lots of restaurants close by. No restaurant for evening meals but choice for breakfast excellent and staff very helpful and obliging
Stayed 4 nights in Sep 2025

10/10 Excellent

Wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Warm staff and great breakfast!
Stayed 1 night in Sep 2025

8/10 Good

B, Westerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room with very little natural light. Breakfast and staff great,
Stayed 2 nights in Sep 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming stylish historic inn.

Charming, stylish historic inn. Amazing breakfast. Great staff and superb hospitality. Quiet yet in the middle of the oldest part of Innsbruck.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique and characteristic. The staff are very friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Christian who was so welcoming and always made sure we had what we need. He was fabulous!
Stayed 2 nights in Sep 2025

10/10 Excellent

SALEM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Jayesh, Pinner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located property with excellent breakfast and amazing room. Our room was upgraded. One minor negative, our room didn't have a fridge.
Stayed 1 night in Sep 2025