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NALA individuellhotel

3.5 star property
Hotel with a rooftop terrace, near Innsbruck Old Town Christmas Market

Photo gallery for NALA individuellhotel

Exterior
Garden
Breakfast served
Designer toiletries, hair dryer, towels
Junior Suite, Balcony | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

View map
Müllerstrasse 15, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪3 min walk‬
  • Place, Landeskrankenhaus - University Clinics Innsbruck
    ‪5 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪11 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Fridge
Flat-screen TV
Renovated in 2014
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
Separate bedroom
Premium bedding
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Deep-soaking bathtub

Panoramic Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, Garden View

Apartment, Garden View | View from room

Apartment, Garden View

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite (Mini Single)

Suite (Mini Single)

Suite (Mini Single)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Climb Up)

Double Room (Climb Up)

Double Room (Climb Up)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Fridge
Flat-screen TV
Separate bedroom
Day bed
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Cinema)

Double Room (Cinema)

Double Room (Cinema)

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, soundproofing

Standard Double Room

9.6 out of 10
Exceptional
(44 reviews)

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Separate bedroom
Day bed
Premium bedding
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, soundproofing

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Separate bedroom
Day bed
Premium bedding
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

1 bedroom, premium bedding, in-room safe, soundproofing

Comfort Double Room

Highlights

Soundproofed
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, Balcony

Designer toiletries, hair dryer, towels

Junior Suite, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Innsbruck

NALA individuellhotel places you in the centre of Innsbruck, within a short 5-minute stroll of Maria Theresa Street and Triumphal Arch. Highlights at this boutique hotel include a restaurant, a 24-hour business centre and a rooftop terrace. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a games room. Other amenities include free use of bicycles, a library and a terrace. Buffet breakfast is available on weekdays between 6:30 AM and noon and on weekends between 7:30 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Near this 3.5-property class Wilten hotel, you'll find Innsbruck Old Town Christmas Market.

What's nearby

  • Maria Theresa Street - 3 min walk - 0.3 km
  • Landeskrankenhaus - University Clinics Innsbruck - 5 min walk - 0.4 km
  • Innsbruck Old Town Christmas Market - 11 min walk - 1.0 km
  • Golden Roof - 11 min walk - 1.0 km
  • Hofburg - 11 min walk - 1.0 km

Getting around

  • Innsbruck West Station - 8 min walk
  • Innsbruck Technik Tram Stop - 14 min drive
  • Innsbruck (INN-Kranebitten) - 12 min drive

Restaurants

  • ‪karaffu | coffee culture - ‬3 min walk
  • ‪Vapiano - ‬4 min walk
  • ‪Hotel Neue Post - ‬2 min walk
  • ‪Zum Wohl Tirol - ‬4 min walk
  • ‪Tony's - ‬2 min walk

About this property

NALA individuellhotel

Hotel with a rooftop terrace, near Innsbruck Old Town Christmas Market
NALA individuellhotel offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a library, and a vending machine are also featured at the boutique NALA individuellhotel.

This 3.5-star Innsbruck hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 5 levels
  • Built in 2014
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Dining venue
NALA individuellhotel offers 57 accommodations with espresso makers and a safe. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 9.50 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to 1:00 PM on weekends; EUR 12 to 23 for adults and EUR 9 to 11 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Library
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 to 23 for adults and EUR 9 to 11 for children
  • Nearby parking fee: EUR 9.50 per day (33 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Rollaway bed fee: EUR 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products.

We should mention

  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nala
Hotel Nala Innsbruck
Nala Hotel
Nala Innsbruck
NALA individuellhotel Hotel Innsbruck
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel Hotel Innsbruck

Frequently asked questions

What is the cancellation policy at NALA individuellhotel?

NALA individuellhotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at NALA individuellhotel?

Onsite parking is limited.

Does NALA individuellhotel serve breakfast?

Sure does, buffet brekkie is on offer on weekdays between 6:30 AM and noon and weekends from 7:30 AM to 1:00 PM.

Is there a free airport shuttle available at NALA individuellhotel?

No, NALA individuellhotel does not offer an airport shuttle service.

Is there a bar or restaurant at NALA individuellhotel?

Yep, you can grab a meal at NALA individuellhotel's onsite restaurant.

What time are check-in & check-out at NALA individuellhotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at NALA individuellhotel?

Furry friends are welcome at NALA individuellhotel, with food and water bowls on offer.

Reviews

NALA individuellhotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 757 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 32 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

Reviews

10/10 Excellent

Nic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Individuell in many ways - a very happy hotel!

This hotel is exceptional. Everything about it is designed to make (and keep) you happy. And it works! From the friendly welcome, easy directions to parking, beautiful decor, free drinks in reception, large room with balcony, fridge and Dyson fan, chilled garden, honesty bar and roof terrace, gym, free welcome card offering free bus and cycle hire...... even the stairs were enjoyable to walk down and the cleaners happy to encounter you! Location exceptional also, in beautiful Innsbruck. An amazing stay - will definitely choose Nala again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lovepreet

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay appreciate the staff for giving an upgraded room after a long days of travel, lovely garden and unique room
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Xiomara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've read reviews here and on other platforms and the word "quirky" comes up a lot, and I agree. We rented two rooms for our family of six. We were given two cottages and loved them. It was a unique experience staying here. I especially loved my cubby-like bed, and the bedding was extra comfy. The cottages are hidden in foliage, giving them an extra cozier feeling. We slept quite well since the property was quiet the entire night. The location is convenient. We were able to walk to the historical places, shopping, and dining locations within 15 minutes or less. I was only sad we couldn't stay longer because it became one of my favorite hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, friendly staff, close to Innsbruck centre.
Stayed 1 night in Jul 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Serghei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel with novel customer service approach

Excellent hôtel. Pleasant common backyard around a little pond and fountain; self service drinks (including beer and a couple other spirits, plus non-alco); common terrace over the backyard, simple spa underground with a small infra red cabin (doesn’t work nearly as strong as sauna but serves for chill time at late hours), good smiley staff, parking solution, good location. Comfort and style to date; all great.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away by how good my stay here was. The staff were so friendly and helpful - going above and beyond to help us out when they could. The room we had was great and had everything we expected included. We booked a cinema room and the tv/setup was great - the only downside was being restricted to Apple TV as it wasn't as accessible as it could be for things like YouTube or Prime Video. Being set up with a Welcome to Innsbruck card was great for us and almost everything was nearby. Breakfast was amazing (although maybe a little pricey), and the on-site facilities like the self-serve bar and rooftop veranda were excellent touches that you don't see in many hotels. I didn't use the downstairs facilities like the media room so I can't speak to those, but I would definitely stay here again if I go back to Innsbruck.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look no furthur for short stay

An amazing base for a few days in Innsbruck. Spent 2 nights as a solo traveller. Hotel 10mins easy walk from train station & old town. 15mins to cable car up to the mountains. Beautiful landscaped garden rooftop terrace. Wonderful staff. Absolutrly best choice for short stay in Innsbruck. Qa,
Stayed 2 nights in Jul 2025

10/10 Excellent

Yvonne, Albany

Stayed 1 night in Jul 2025

10/10 Excellent

Yvonne, Albany

Liked: Property conditions & facilities
Very nice garden rooms that were quiet and clean. Staff friendly and helpful.
Stayed 2 nights in Jul 2025

8/10 Good

Ehab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a good location walking distance to the main tram station and the city center , very friendly staff and a very good service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great welcome with sparkling wine. Very well prepared with transport cards already arranged. Walking distance from the train station. Roomms are really novel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really lovely place to stay - very friendly helpful staff, beautiful peaceful garden. We got a free upgrade which was a very kind gesture. Breakfast delicious. Lots of eco features. Brilliant design too
Stayed 2 nights in Jul 2025

8/10 Good

Mirko, Bologna

Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My mistake as thought I had booked twin from photo. No twins but large with very comfortable sofa. Weather was to hot when we arrived so restricted plans. But hotel very nice with good garden inc pond that was very nice in heat. Near Train S & sites & good bars Breakfast looked very good but had made other plans. Alps was cancelled due to heat but Innsbruck itself very nice, hotel a bit special
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of our favourite hotels - the staff were great, the location perfect for the city centre and the view from the suites at the back was stunning - all the way up the mountains to the ski-lift and beyond. Were very friendly with the dog (who was allowed in downstairs terrace and the upstairs bar). Operate an honesty bar on the upstairs bar which was great. Would heartily recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a garden apartment. Very clean and great location. Only minor shortcoming is absence of AC, still room is relative cool thanks to floor water cooling, but could benefit from a fan.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful peaceful haven

The hotel was perfect. Excellent staff, a great location just a little away from the tourist bustle with a wonderful garden and roof terrace for peaceful relaxation, and lovely extras like a free drink on arrival and chocolate when you left. The room was well appointed, very quiet and with great air con and shutters for the hot weather. The breakfast was totally worth the cost: a great spread you could enjoy in the garden to the sound of the birds and the trickling fountain. There were lovely quirky decorative touches throughout too. We hope to be back again.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a unique hotel. Staff was so nice. Would absolutely stay again.
Stayed 1 night in Jun 2025