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Hotel Toscana

1.0 star property
Hotel in Interlaken, 8-minute walk to Mystery Rooms

Photo gallery for Hotel Toscana

Front of property
Staircase
Double Room (attic)
Reception
Double Room (Air conditioning)

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping
The current price is NZ$243
includes taxes & fees
7 Jan - 8 Jan 2026

Explore the area

View map
Jungfraustrasse 19, Interlaken, 3800
  • Place, Hoeheweg
    ‪1 min walk‬
  • Place, Interlaken Casino
    ‪6 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Basic Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Twin Room

Highlights

Soundproofed
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Cable channels
Laptop workspace
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (attic)

Double Room (attic)

Double Room (attic)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Cable channels
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

Highlights

Soundproofed
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Cable channels
Laptop workspace
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Cable channels
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

Highlights

Soundproofed
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Cable channels
Laptop workspace
  • 28 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Double Room (Air conditioning)

1 bedroom, in-room safe, desk, laptop workspace

Double Room (Air conditioning)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Cable channels
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom

Highlights

Soundproofed
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Cable channels
Laptop workspace
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Cable channels
  • 20 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Triple Room with Air Condition

1 bedroom, in-room safe, desk, laptop workspace

Triple Room with Air Condition

  • Sleeps 3

View all photos for Triple Room with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Triple Room with Balcony

  • Sleeps 3

View all photos for Triple Room Attic with Air Condition

1 bedroom, in-room safe, desk, laptop workspace

Triple Room Attic with Air Condition

  • Sleeps 3

View all photos for Quadruple Room

1 bedroom, in-room safe, desk, laptop workspace

Quadruple Room

  • Sleeps 4

View all photos for Double Room

1 bedroom, in-room safe, desk, laptop workspace

Double Room

  • Sleeps 2

View all photos for Double Room With Air Condition

1 bedroom, in-room safe, desk, laptop workspace

Double Room With Air Condition

  • Sleeps 2

View all photos for Double Room Attic with Air Condition

1 bedroom, in-room safe, desk, laptop workspace

Double Room Attic with Air Condition

  • Sleeps 2

View all photos for Basic Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Triple Room

  • Sleeps 3

Comfort Triple Room

  • Sleeps 3

About the area

Interlaken

At Hotel Toscana you'll be within steps of Hoeheweg and Kunsthaus Interlaken. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-in and express check-out. Other amenities include laundry facilities, ski storage and a microwave in a common area. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Central Interlaken hotel include Mystery Rooms and Lake Thun.

What's nearby

  • Hoeheweg - 1 min walk - 0.0 km
  • Kunsthaus Interlaken - 1 min walk - 0.0 km
  • Interlaken Casino - 6 min walk - 0.6 km
  • Alpine Garden - 6 min walk - 0.6 km
  • Mystery Rooms - 8 min walk - 0.7 km

Getting around

  • Interlaken West Station - 6 min walk
  • Zurich Airport (ZRH) - 123 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Schuh - Grand Restaurant - ‬3 min walk
  • ‪Layali Beirut - ‬1 min walk
  • ‪Hotel Metropol - ‬3 min walk

About this property

Hotel Toscana

Hotel in Interlaken, 8-minute walk to Mystery Rooms
Hotel Toscana offers its guests ski storage, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Hotel Toscana also features express check-in, express check-out, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Interlaken hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 3 levels
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
Hotel Toscana offers 24 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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3.9 out of 5, Good, 370 reviews
The price is NZ$261
includes taxes & fees
6 Jan - 7 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CHF 15 per night)
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • Ski storage

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 30.0 per day.
  • Cots (infant beds) are available for CHF 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15.00 per night
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

Hotel Toscana
Hotel Toscana Interlaken
Toscana Interlaken
Interlaken Minotel
Minotel Interlaken
Minotel Toscana Hotel Interlaken
Hotel Toscana Hotel
Hotel Toscana Interlaken
Hotel Toscana Hotel Interlaken

Frequently asked questions

What is the cancellation policy at Hotel Toscana?

Hotel Toscana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Toscana?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Toscana on 7 Jan 2026 start from NZ$229.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Toscana?

Yep, Hotel Toscana has a self car park for CHF 15.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is Hotel Toscana family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Toscana is a hit with families.

Is there a free airport shuttle available at Hotel Toscana?

No, Hotel Toscana does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Toscana?

Check-in begins at 2:30 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Toscana?

No, only service animals are allowed.

Hotel Toscana Reviews

Reviews

6.6
Rating 10 - Excellent. 109 out of 586 reviews
Rating 8 - Good. 190 out of 586 reviews
Rating 6 - Okay. 124 out of 586 reviews
Rating 4 - Poor. 75 out of 586 reviews
Rating 2 - Terrible. 88 out of 586 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in Sep 2025

8/10 Good

Terrel

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great location. Could walk to all needed places.
Stayed 3 nights in Sep 2025

6/10 Okay

Karen

Travelled with family
Disliked: Amenities
Location was great… could walk out and watch the parasailing. Front desk was not very helpful on local sights to see. Language barrier also. We ended up going to Information at the train station to make plans. No breakfast available. The hotel sits behind/attached(?) an Indian and Chinese restaurant so with the window open, many aromas entered the room, which wasn’t a bad thing. A fan was provided which we needed. Our room window opened unto the restaurant ally so many employee noises. I probably would not stay here again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ben

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The staff was not very friendly or helpful. Their property is in desperate need of updates and upgrades throughout the building including plumbing, windows and coverings and security. The location is awkward and our room faced the road where restaurants and bars were open late and it was hard to sleep well. None of this was indicated on their site.
Stayed 1 night in Aug 2025

4/10 Poor

George

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
A bare bones accommodation with no hospitality
Stayed 2 nights in Sep 2025

8/10 Good

Junette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is in the center accesible to everything
Stayed 4 nights in Sep 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tired rundown hotel. Lights not working. No remote for tv even after asking staff. Very substandard for what was paid. Go somewhere else
Stayed 1 night in Sep 2025

6/10 Okay

Puneet, Santa Clara

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I’d say extremely overpriced for what you get even for Switzerland where nothing is cheap. Very basic room with not a lot of amenities but it did had an elevator, closer to the train station and a lot of eating options around.
Stayed 2 nights in Aug 2025

8/10 Good

Maribel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Steve

Travelled with family
Disliked: Property conditions & facilities

Uh - no.

A few complaints. First I booked a stay on the wrong date and they refused to accommodate my mistake. Said they were full and couldn’t - which was a lie. I rebooked on the correct date and lost my money. Fine. Their photographer is amazing - I will leave it at that. The lower level of the hotel is a restaurant and there are strong curry and cooking odors everywhere. I will say it appeared clean but not worth the price by any standard. It said A/C but not sure it turned on. We had no interest in staying so called an audible and went to Zermat to a favorite place. Worth the lost fees
Stayed 1 night in Aug 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don't look for anything fancy in a hotel, just a clean and comfortable place to sleep. This was neither of those. The beds appeared clean, but were not comfortable; seemed to be a single thick slab of foam, and the pillows provided no support and pillow cases were rough and scratchy textured fabric. Luckily our bathroom was newly remodeled, but there were clusters of mold on the ceiling. When entering the room the first time, it was so stuffy and smelled like a combination of fried food and cleaning products trying to cover up the smells. The only way to ventilate was to open the balcony door and turn on some fans; it's not possible to safely leave a window open while away as someone can enter through the balcony, so we had to seal the room shut again when leaving for the day (resulting in a smelly and stuffy room when we returned). These conditions would have warranted a 2-star rating, but I give it 1-star due the hotel itself being falsely advertised in the photos. There are no flowers decorating the balcony as shown in the main photo, and it does not have a European charm feeling with an Italian trattoria downstairs--there is an Indian and Chinese restaurant instead, which I'm sure are delicious, but the noise and smells wafted up through the open balcony door and into our room. The hotel lobby and hallways are grimy and outdated, they key system for the room is clunky, and the staff attitude is mediocre. I do not recommend staying here if all this would bother you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shashank

Travelled with family
Liked: Amenities
Location, service, near by restaurants
Stayed 1 night in Aug 2025

8/10 Good

Ismaly

Disliked: Cleanliness, amenities
.
Stayed 4 nights in Aug 2025

2/10 Terrible

Steven K

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty.
Stayed 1 night in Aug 2025

4/10 Poor

Tina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has a great location, but is dirty. The sheets were stained, shower curtain moldy.
Stayed 2 nights in Aug 2025

6/10 Okay

abdullah

Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will regret staying here

Do not stay here, very old, very dated, staff is frankly non-existent, with the exception of the cleaning person we saw once or twice. NO A/C which honestly is most of Switzerland. But even so one window no screen, so you cant leave it open because of the flies. Stay somewhere else, anywhere else, nothing could be any worse.
Stayed 4 nights in Jun 2025

8/10 Good

Ashokkumar

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the hotel for 5 days. Yeah, it's pretty pricey. Not just the hotel, but the whole town is expensive. The hotel's in a great spot. Getting around is easy. It's like, less than a 10-minute walk from Interlaken West station, and both Coops are close too, like a 5-10 minute walk. Make sure you check the bus and train times earlier. Most of the available for every 30mins or 1 hours. Check the weather one or 2 day before and alternate the plan accordingly.
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Bill

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

ANDREA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience – Avoid This Hotel!

I had an awful stay at this hotel. The building is extremely old and clearly not maintained. The bedding was absolutely unacceptable – with holes and stains that made me question the cleanliness and hygiene standards of the place. The heat in the room was unbearable, and there was no air conditioning. Opening the window only made things worse because of the loud noise from the street, making it impossible to sleep. The pillows were terrible, extremely uncomfortable, one too hard other too soft. And to make matters worse, this place was way too expensive for what it offers. For the price, I expected at least basic comfort, but this was a complete disappointment. Definitely not worth it. I would never stay here again and strongly advise others to look elsewhere.
Stayed 2 nights in Jun 2025

10/10 Excellent

Saritha S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and great location

Clean rooms and friendly staff. Right in the center, very convenient to nearby stores.
Stayed 2 nights in Jun 2025

2/10 Terrible

Galust

Disliked: Cleanliness, amenities, property conditions & facilities
Worst place to be
Stayed 2 nights in Jun 2025

6/10 Okay

Zhiqiang

Travelled with family
The India restaurant next door is authentic Good location.
Stayed 1 night in May 2025