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Izla Hotel by Fiesta Americana, Isla Mujeres

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Junior Suite, 2 Double Beds
Luxury Room, 1 King Bed, Ocean View | Terrace/patio
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$207
includes taxes & fees
4 June - 5 June

Explore the area

View map
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO, 77400
  • Place, Garrafon Natural Reef Park
    ‪2 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪6 min walk‬
  • Place, Dolphin Discovery
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪91 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Double Beds, Garden View

Luxury Room, 2 Double Beds, Garden View

Luxury Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Ocean View

Luxury Room, 1 King Bed, Ocean View | Terrace/patio

Luxury Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Terrace/patio

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

About the area

Isla Mujeres

A luxury stay in Isla Mujeres awaits you at Izla Hotel by Fiesta Americana, Isla Mujeres. You'll be 6 km (3.7 mi) from North Beach and 13.5 km (8.4 mi) from Mujeres Beach. Highlights at this beachfront hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A relaxing visit to Izla Wellnes Center can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. For a drink, you can stop by the hotel's own poolside bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Plus you'll find free Wi-Fi in public areas and a conference centre. There's also the convenience of free self parking. .With a stay at this 4.5-property class Isla Mujeres hotel, you'll be 20.6 km (12.8 mi) from Cancun Mall and 26.9 km (16.7 mi) from Langosta Beach.

What's nearby

  • Garrafon Natural Reef Park - 2 min walk - 0.2 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 6 min walk - 0.6 km
  • Joysxee Floating Bottle Island - 11 min walk - 1.0 km
  • Mundaca House - 13 min walk - 1.1 km
  • Dolphin Discovery - 3 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 108 min drive

Restaurants

  • ‪Albatros Beach Club - ‬12 min walk
  • ‪Mar Bella - ‬14 min walk
  • ‪Icebar - ‬1 min walk
  • ‪oscar's grills pizzas - ‬3 min drive
  • ‪La Casa del Tikinxic - ‬12 min walk

About this property

Izla Hotel by Fiesta Americana, Isla Mujeres

Some rates at Izla Hotel by Fiesta Americana, Isla Mujeres are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Izla Hotel by Fiesta Americana, Isla Mujeres such as an outdoor pool and a fitness centre.

There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This Art Deco hotel also offers a garden and a terrace. Free self parking is available.

This 4.5-star Isla Mujeres hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2017
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar by the pool
Izla Hotel by Fiesta Americana, Isla Mujeres offers 122 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Izla Wellnes Center has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Restaurants on site

  • Izla Café
  • Taqueria

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Shared men and women areas
  • Spa open daily
  • Swedish massages

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Izla Hotel Isla Mujeres

Izla Isla Mujeres

Izla Hotel

Izla Beach Front Hotel Hotel

Izla Beach Front Hotel Isla Mujeres

Izla Beach Front Hotel Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Izla Hotel by Fiesta Americana, Isla Mujeres?

Izla Hotel by Fiesta Americana, Isla Mujeres offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Izla Hotel by Fiesta Americana, Isla Mujeres?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Izla Hotel by Fiesta Americana, Isla Mujeres on 4 Jun 2026 start from NZ$207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Izla Hotel by Fiesta Americana, Isla Mujeres?

Yep, Izla Hotel by Fiesta Americana, Isla Mujeres has a free self car park.

Are there any beaches close to Izla Hotel by Fiesta Americana, Isla Mujeres?

Yep, Izla Hotel by Fiesta Americana, Isla Mujeres is a short 1-minute walk from Shark Beach.

Is there a spa on site at Izla Hotel by Fiesta Americana, Isla Mujeres?

Yep, Izla Wellnes Center is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Izla Hotel by Fiesta Americana, Isla Mujeres have a pool?

Yep, and guests love it! Izla Hotel by Fiesta Americana, Isla Mujeres has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8 AM to 8 PM.

Does Izla Hotel by Fiesta Americana, Isla Mujeres have a waterslide?

No, there is no waterslide at Izla Hotel by Fiesta Americana, Isla Mujeres, but Garrafon Natural Reef Park is a short 1-minute walk away.

What luxury perks are available at Izla Hotel by Fiesta Americana, Isla Mujeres?

Izla Hotel by Fiesta Americana, Isla Mujeres features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and late-night room service.

What makes Izla Hotel by Fiesta Americana, Isla Mujeres a romantic place to stay?

Couples spa treatments and a bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Izla Hotel by Fiesta Americana, Isla Mujeres.

Is there a free airport shuttle available at Izla Hotel by Fiesta Americana, Isla Mujeres?

No, Izla Hotel by Fiesta Americana, Isla Mujeres does not offer an airport shuttle service.

Is there a bar or restaurant at Izla Hotel by Fiesta Americana, Isla Mujeres?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Izla Hotel by Fiesta Americana, Isla Mujeres?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Izla Hotel by Fiesta Americana, Isla Mujeres?

No, pets are not allowed.

Izla Hotel by Fiesta Americana, Isla Mujeres Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1108 reviews
Rating 8 - Good. 251 out of 1108 reviews
Rating 6 - Okay. 123 out of 1108 reviews
Rating 4 - Poor. 58 out of 1108 reviews
Rating 2 - Terrible. 50 out of 1108 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynne

Liked: Cleanliness, property conditions & facilities
Great amenities and beautiful place! Only negative was it took long (35 min to check in)
Stayed 5 nights in Feb 2026

10/10 Excellent

Lynda Marie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room (we had oceanfront)
Stayed 10 nights in Feb 2026

8/10 Good

Helen

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was perfect. Staff very friendly but language barrier was difficult. Huge huge turnover of staff which was alarming. The ALL Inclusive package we purchased was very misleading and items that were to be included were not. Restaurant clean and lovely but the menu NEEDS to rotate items. Very very certain our vodka (sky) was substituted for the cheaper house vodka. It is a clear taste difference. When I'd asked to taste the two varies in a taste test.... bar tender didn't deny and let me upgrade to what we rightfully paid for. Also, all inclusive was not as delivered for menu items too. Felt very nickle-and-dimed if we wanted to have something different then on the "list of inclusions/menus'. very cheap appeal. If we would have known from the beginning we would have just paid the extra regardless beforehand. maybe Tier the all inclusive idea. Basic all inclusive privillage all inclusive with top shelf on all....
Welcome brochure - hours of places vary. Dining room is really only the Cafe' in that the other place is more of a sports hangout.
Stayed 10 nights in Feb 2026

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Went down with couple friends. Found the staff very helpful. And quick to make our stay very comfortable. Nice assortment of food and drink options. Great setting away from north beach that can be more loud and crowded. Close to couple other beach clubs and nearby restaurants
Stayed 8 nights in Feb 2026

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was far better than we had expected. Location is fabulous if you are looking for a relaxing and stress free environment. We had the superior Ocean view room which had a gorgeous view. The room was quite large , very clean and the two queen beds were perfect. Nice large widescreen tv also, Walk in shower was enormous. Plenty of closet and drawer space. Except for the super bowl party outside, the room was very quiet. We had the all inclusive package and the food was good/very good with a wide selection. We had one security concern which was handled in a quick and thorough manner. The management took it very seriously and the matter was resolved quickly. The staff throughout the resort were super friendly and attentive. Looking forward to a return trip in 2027!
Stayed 7 nights in Feb 2026

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
easy check in, polite and friendly
Stayed 8 nights in Feb 2026

8/10 Good

Michael C.

Clean
Stayed 6 nights in Jan 2026

10/10 Excellent

DAWN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and everything was clean.
Stayed 7 nights in Feb 2026

8/10 Good

Emerich

Travelled with partner
Liked: Cleanliness
The staff was wonderful. We especially appreciated Martin one of the wonderful servers. We did all inclusive and it was worth it if not spectacular. Some things were very good while others were not as appealing. There are few activities at least while we were there. It was clean and lovely and much less crowded than the north end of the Island.
Stayed 4 nights in Jan 2026

8/10 Good

JANET

Liked: Cleanliness, amenities, property conditions & facilities
Fav things were room and hotel cleanliness. Room was spacious with a great bathroom and outdoor patio (ground level). Staff are friendly and efficient. There’s a gym with usual gym equipment in good condition. Restaurant had a good breakfast buffet. Lots of lounge chairs around pool and on beach. Taxis always available out front as well as local bus.
Stayed 14 nights in Jan 2026

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location was perfect for our group. Nice and quiet but close to everything we needed
Superbowl party
Sunset
Sunrise
Stayed 7 nights in Feb 2026

10/10 Excellent

Lisa

Stayed 5 nights in Feb 2026

10/10 Excellent

Abbie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean room and amenities. Beautiful beach view. Very nice staff. Clean beach. Would definitely stay here again
Stayed 5 nights in Feb 2026

6/10 Okay

Sherri

Travelled with family
Disliked: Amenities
Room was okay staff were very nice and helpful-Food and restaurant-(stated multiple restaurants but there was only 1) were below par- stayed all inclusive and many things were not all inclusive. Told somethings were a price but then once you purchased -price was higher. A TV was set up for Super Bowl- but they wanted to charge to sit near tv and to have the buffet/drinks supplied for Super Bowl which you could get the same stuff in the restaurant. I would not chose to stay here again.
Stayed 14 nights in Jan 2026

2/10 Terrible

Gary DeMink Julie

Stayed 11 nights in Feb 2026

10/10 Excellent

Brian T

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had an amazing Stay at Izla. Everything was perfect.
Stayed 7 nights in Feb 2026

6/10 Okay

Bevona

Travelled with group
Disliked: Amenities
Amenities ok, food was good but limited menu and too repetitive for all inclusive, bar service good, sky lounge was not consistent in operational hours, pools too cold for swimming, beach had a lot of sea weed, room and shower was great!
Stayed 11 nights in Jan 2026

6/10 Okay

Kirsten

Travelled with partner, Travelled with group
Liked: Cleanliness
Great hotel for the price point!, incredibly comfortable bed, updated and spacious rooms. Overall a tidy well kept space. It appears the hotel is under staffed hotel staff tries hard and are friendly. It was apparent upper management was on site, but would not adopt an all hands on deck to help when busy. When house keeping tended to our room, we were more often than not left with no hand towels, toilet paper, or bath matt. Restaurant menu was supposed to rotate between Italian and Mexican every other day, while there over 11 nights it changed once. Pool towels are the rarity to find. There is only ever 2 or 3 available at one time. Servers in restaurant, lounge and beach bar were friendly.
Stayed 11 nights in Jan 2026

10/10 Excellent

Hailey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, generous staff! Great location and super quiet. Nice rooms and delicious breakfast.
Stayed 5 nights in Jan 2026

6/10 Okay

Andrea Jo

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean rooms. Room service is not included in all inclusive price even though we were told it was an option when we checked in The rooftop pool is nice but the bar was never opened. The pools are freezing cold, would be nice if they were heated. Had to always ask for more bottles of water, wash clothes and hand towels. Our room was missing a mini fridge. The breakfast buffet is great- omelet station is really good. The buffet server's bust their butts-great service!!! The 2nd restaurant NUMA was never open. The bar service could be a lot better.
Stayed 5 nights in Feb 2026

10/10 Excellent

Demetria

Stayed 3 nights in Feb 2026

10/10 Excellent

Stephanie Adele

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful. Martin was especially impressive and very kind! The rooms were clean, the only problem was they would take the towels and not replace them.
Stayed 5 nights in Feb 2026

10/10 Excellent

Murat

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 7 nights in Feb 2026

10/10 Excellent

Christan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely perfect
Stayed 4 nights in Feb 2026

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! The staff was so welcoming and accommodating! Would definitely come stay again!
Stayed 4 nights in Feb 2026