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The Mint Resort Isla Mujeres

4.0 star property

Photo gallery for The Mint Resort Isla Mujeres

2 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
Exterior
2 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
Front of property
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Av. Francisco I. Madero no. 69, Centro - Supmza. 001, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪1 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

View all photos for Junior Room

Down duvets, Select Comfort beds, minibar, in-room safe

Junior Room

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Traditional Studio

Traditional Studio

Traditional Studio

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(7 reviews)
  • Partial sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Down duvets, Select Comfort beds, minibar, in-room safe

Luxury Room

9.0 out of 10
Wonderful
(12 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Isla Mujeres

The Mint Resort Isla Mujeres puts you in the heart of Isla Mujeres, steps from Parador Fotográfico and within a 10-minute stroll of Isla Mujeres Ferry Terminal. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing visit to The M;int Spa can include deep-tissue massages and Swedish massages along with body scrubs, facials and aromatherapy. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning continental breakfast is served between 8:00 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Centro - Supmza 001 hotel, you'll be 0.6 km (0.4 mi) from North Beach and 18.4 km (11.4 mi) from Plaza Las Americas.

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.1 km
  • beach - 2 min walk - 0.2 km
  • Parador Fotográfico - 2 min walk - 0.2 km
  • North Beach - 5 min walk - 0.4 km
  • Isla Mujeres Ferry Terminal - 5 min walk - 0.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 104 min drive

Restaurants

  • ‪El Patio - ‬2 min walk
  • ‪Los Burritos - ‬1 min walk
  • ‪Aroma Isla - ‬2 min walk
  • ‪Mamma Rosa - ‬2 min walk
  • ‪Mahache - ‬1 min walk

About this property

The Mint Resort Isla Mujeres

The Mint Resort Isla Mujeres offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Mint Resort Isla Mujeres. You'll have access to the outdoor pool at a partner property. Self parking is free. A complete renovation of The Mint Resort Isla Mujeres was completed in January 2025.

This 4-star Isla Mujeres hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • Built in 100
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Mint Resort Isla Mujeres offers 62 air-conditioned accommodations, which are accessible via exterior corridors, and features private pools and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

55-inch LED televisions come with cable channels. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The M;int Spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 500
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Books
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • In-room refrigerator
  • Private pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily) (for a fee)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • 5 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Handrails in hallways (109 centimetre high)
  • Handrails in stairways (114 centimetre high)
  • Lift (114 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • At least 80% lighting from LEDs
  • Built in 100
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Renovated entire property - January 2025
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Private pool

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 350
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
This property enforces quiet hours from 8:00 PM to 10:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Mint Resort Isla Mujeres

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 16 per accommodation, per stay
  • A tax is imposed by the city: MXN 35.19 per person, per night
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
  • Resort fee: MXN 34 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 180 for adults and from MXN 180 for children
  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)
  • Housekeeping fee: MXN 250 per week; may vary based on length of stay
  • Hosted evening meal: MXN 500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 25
Property is located within an airport and access is restricted to airport travellers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, cash and mobile payments. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 25. Property is located within an airport and access is restricted to airport travellers only. Flight boarding pass with passport must be presented upon check-in (visa may be required). For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at The Mint Resort Isla Mujeres.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Perla del Caribe
Ocean Drive Isla Mujeres
Hotel Hostal Perla del Caribe
Esduma La Perla Hotel Isla Mujeres
Ocean Drive Hotel - Isla Mujeres Hotel
Ocean Drive Hotel - Isla Mujeres Isla Mujeres
Ocean Drive Hotel - Isla Mujeres Hotel Isla Mujeres
Hotel Perla del Caribe
Hotel Hostal Perla del Caribe
Ocean Drive Hotel Isla Mujeres
The Mint Resort Isla Mujeres Hotel
Esduma La Perla Hotel Isla Mujeres
The Mint Resort Isla Mujeres Isla Mujeres
The Mint Resort Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

Is parking available at The Mint Resort Isla Mujeres?

Yep, The Mint Resort Isla Mujeres has a free self car park.

Are there any beaches close to The Mint Resort Isla Mujeres?

Yep, The Mint Resort Isla Mujeres is a short 7-minute walk from North Beach. Fun beach activities include snorkelling and fishing. You can also find motor boats.

Is there a spa on site at The Mint Resort Isla Mujeres?

Yep, The M;int Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does The Mint Resort Isla Mujeres have a pool?

The Mint Resort Isla Mujeres has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Does The Mint Resort Isla Mujeres have a waterslide?

No, there is no waterslide at The Mint Resort Isla Mujeres, but Garrafon Natural Reef Park is a short 16-minute walk away.

What makes The Mint Resort Isla Mujeres a romantic place to stay?

Couples spa treatments and romance packages, as well as private pools and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Mint Resort Isla Mujeres.

Is The Mint Resort Isla Mujeres family-friendly?

You bet! With amenities such as a children's pool and a deli, as well as free extra beds in the guestrooms, it's no surprise that The Mint Resort Isla Mujeres is a hit with families.

Are there hot tubs in the rooms at The Mint Resort Isla Mujeres?

No, but there are private pools in the guestrooms.

Does The Mint Resort Isla Mujeres serve breakfast?

You bet, continental brekkie is on offer daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Mint Resort Isla Mujeres?

No, The Mint Resort Isla Mujeres does not offer an airport shuttle service.

Is there a bar or restaurant at The Mint Resort Isla Mujeres?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Mint Resort Isla Mujeres?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Mint Resort Isla Mujeres?

No, pets and service animals are not allowed.

The Mint Resort Isla Mujeres Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 336 out of 658 reviews
Rating 8 - Good. 159 out of 658 reviews
Rating 6 - Okay. 84 out of 658 reviews
Rating 4 - Poor. 36 out of 658 reviews
Rating 2 - Terrible. 43 out of 658 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michele Anne

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and very helpful. The hotel and my room was very clean. It was close enough to the ‘action’ but the short distance was welcome and cooler. I travelled there as a solo female traveller and felt very safe. Highly recommended
Stayed 7 nights in Dec 2025

6/10 Okay

Matthew

Stayed 5 nights in Dec 2025

8/10 Good

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Our room was good but lacked furniture. Pool was good but not heated. None of the girls at the front desk spoke a word of English, so check in was a bit of a challenge or if you had a question about anything. Restaurant was average. Over all it’s a nice place to stay.
Stayed 13 nights in Dec 2025

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful. The hotel is conveniently located and within wallking distance of many restaurants. The room was nice. However it was impossible to sleep past 7:00 am because of all the noise. The shower had no hot water.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Staff,property and location all perfect!
Stayed 5 nights in Dec 2025

6/10 Okay

Roderick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My wife and I just finished a 7-night stay at the Mint Hotel a week ago December 2025. There was good and bad during our stay. Starting with the good: clean rooms, friendly staff, close to Centro area, decent wifi, great A/C, and amazing oceanfront views. The rooms have a somewhat modern decor. The room was spacious, so spacious that it could have accommodated a sofa/sitting area adjacent to bed, but there was none and we had to sit on bed (or out on balcony) while in room. Vanessa and Airron at the front desk took great care of us during our stay. Not so good: For entire stay, the water temp fluctuated between ice cold and scalding hot. There was rarely a comfortable warm temp, making for quick uncomfortable showers. Also, during the last couple of days, there was a strong smell of sewage coming from the drains in the sink and shower. No bueno. Oddly enough, Mint didn't offer real beach towels. They offered slightly larger hand towels to use at pool/beach. Also required us to sign reciept for $1800 peso (about $100 USD) in case we didn't return the towels (but we returned towels 😀). Takeaway: Bring your own beach towels or buy at souvenir shop in town. Overall, we had a great vacation in Isla Mujeres, but 50/50 on staying at Mint again.
Views from room
Views from room
Views of pool from room
Stayed 7 nights in Dec 2025

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, property conditions & facilities
nice bed
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Fantastic hotel right on the sea front and in the heart of IM! If you’re thinking of booking, get an ocean-front room and pay for breakfast as you won’t be disappointed. The staff are extremely friendly and helpful and when we return to IM won’t hesitate to stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

leslie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms Ocean Viw rooms were spacious, clean and we were supplied every day with fresh towels and water bottles. The staff was wonderful. The pictures were exactly representative of what the Mint looked like. We booked through Expedia and our stay included breakfast (a small charge). If we were to stay in a hotel, this place would one of top picks!
Stayed 4 nights in Dec 2025

4/10 Poor

Fabienne

Travelled with partner
Liked: Property conditions & facilities
Room was nice, stayed in sea view suite. Bathroom was nice, water was lukewarm, apparently boiler issue was fixed next day. On another day we had no water out of tap, shower or toilet. Was fixed that day. Chairs in room were changed for no apparent reason. Pool is nice but narrow maybe 4ft deep. Other pool more like a jacuzzi with no jets not heated but refreshing. Pool towels super thin and small no use. Beach towels not provided while North shore beach is only a 6 min walk! Did not eat at the property ca not comment on food. Stay was ok considering the price we paid. However I brought my noise cancelling headphones and placed them in their case under the shelf on the makeup mirror. Chair was in front of it. Not clearly visibly, and they disappeared. Checked luggage room several times no luck! Went downstairs and try to report this incident, was told no such form no such page on website. Wrote up my own incident report and had them sign it. Gave them a copy! Was told to check WhatsApp. Signed in and was asked questions but did not receive any answers to mine. The hotel is nice, the view beautiful, the water issues not ideal the beach and pool towels lacking! People in and out of your room without a heads up not acceptable! The service for potential problems that need attention non existent!! Sadly will not return, items should not disappear from room and a shoulder shrug from the front desk, as a solution is unacceptable!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Christine Marie

Liked: Cleanliness, amenities, property conditions & facilities
We arrived around 10:00 pm and the staff were very friendly. Our room was great. The bed was very comfortable. We had a mini fridge which was a wonderful as we could keep beverages cold on those hot days. The balcony was a great size and we had a side view of the ocean. Breakfast was included in our package. You had the option of juice and coffee and for the meal, you have either a fruit plate or delicious buns, you could order eggs (scrambled, over easy, etc); pancakes, or quesadilla. Would recommend this place.
Stayed 14 nights in Nov 2025

6/10 Okay

Robert

Stayed 1 night in Dec 2025

8/10 Good

Carly

Stayed 1 night in Dec 2025

10/10 Excellent

Juan G

Stayed 3 nights in Nov 2025

10/10 Excellent

Hortencia C Garcia de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todos los servicios el personal de recepción muy atentos finas personas el restaurante buena comida al igual todo el personal muy amables y la vista al mar una maravilla
Stayed 3 nights in Dec 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities
We upgraded to a 'VIP' room (for an additional price) so we could have an ocean-facing room. Not sure what all the other rooms were like (although we met many new friends who said they stay there 'every time we come to Isla!')....but our room was awesome! Large bathroom with beautiful, open shower, large bedroom with king bed (more firm than I normally like, but I slept great!), and a large patio with jacuzzi.
Stayed 5 nights in Dec 2025

10/10 Excellent

dorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good waterfront view.
Stayed 4 nights in Dec 2025

8/10 Good

Karen

Travelled with partner
Liked: Amenities
Clean room, good service. Had trouble regulating the water for showers.
Stayed 6 nights in Nov 2025

8/10 Good

AYUMI

Stayed 3 nights in Nov 2025

6/10 Okay

ARMANDO

Disliked: Amenities
The room was spacious, but didn’t have curtains that block all the light. One window didn’t have curtains at all and it was very bright at night making it difficult to sleep with all that light from the street. The mattress was as super hard. The worst part was the shower and toilet had no water pressure and it never got even warm. Had to take a shower with almost no water and cold. At times the water would not even run a would have to wait for it to be back. Someone did come to try to fix it but it didn’t work whatever he did. The other thing when they cleaned the room they didn’t replaced the towels with clean ones. We had to let them know to bring us clean towels. The balcony was very nice but needed to have a table. It only had 2 chairs. It would’ve been convenient to have a small table to place our drinks and food. The view from our room was great and the location. If they can improve on the previously mentioned things it can be a great place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness
The room is clean. Love the ocean front view great location. The staff is awesome. Ana was very helpful. We will return.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 6 nights in Oct 2025

10/10 Excellent

Gregory, Pensacola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and comfortable. The staff was very friendly and we have already booked our next stay.
Stayed 21 nights in Oct 2025

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wins: - Location: You are directly on the ocean, with a great view and an awesome spot to enjoy the ocean breeze. You are within walking distance of El Centro and our personal favorite, the Malecon (walking path on the east side of the island). - Staff: All staff were great. - Breakfast: We paid to have breakfast included. It was enjoyable each morning with an option to have a little variety. They do have a $40 pesos per person charge for your server, even after you pay for breakfast to be included. - Room: The room was nice and clean. The rooms are very large, which is nice, but they could benefit from having a small kitchenette with a microwave. Opportunities: - Noise: As others have shared, noise can be a factor from other rooms. For two nights of our stay, the guests next to us set an alarm for 5:00 am and we heard the buzzing of their phone go off for 10 minutes each time, before the alarm would time itself out. Not the ideal way to wake up each morning on a relaxing vacation. - Seating on the balcony: Two chairs were available on our balcony, but they weren't particularly comfortable for long sittings. The balconies would benefit from adding a small table so you could eat, play cards, etc. and two loungers to lean back, nap, and enjoy the ocean sounds. The four loungers by the pool, fill up quickly and people tend to camp at them for the day. - Flood Light at Parador Fotográfico was extremely bright and points direct at the hotel. Bring an eye mask.
Stayed 3 nights in Nov 2025

4/10 Poor

Pamela

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfriendly staff No ice available
Stayed 6 nights in Nov 2025