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Orka Royal Hotel & Spa

4.0 star property
Art Deco Istanbul hotel connected to a railway/underground station, a quick walk to Egyptian Bazaar

Photo gallery for Orka Royal Hotel & Spa

Indoor pool, outdoor pool, open 10:30 AM to 6:00 PM, pool loungers
Premium bedding, minibar, in-room safe, desk
Reception
Property grounds
Premium bedding, minibar, in-room safe, desk

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym
  • Parking available
The current price is NZ$176
includes taxes & fees
22 May - 23 May

Explore the area

Map
Hocapasa Mah. Nobethane Cad., No:6, Sirkeci, Istanbul, Istanbul, 34113
  • Hagia Sophia
    ‪11 min walk‬
  • Grand Bazaar
    ‪12 min walk‬
  • Blue Mosque
    ‪18 min walk‬
  • Istanbul (IST)
    ‪50 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, City View

Family Suite, 1 Bedroom, City View

Family Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
  • City view
  • 22 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Standard Adjoining Room (2 rooms)

Premium bedding, minibar, in-room safe, desk

Standard Adjoining Room (2 rooms)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Superior Double or Twin Room, 1 Double or 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room, 1 Double or 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Single Room

Premium bedding, minibar, in-room safe, desk

Economy Single Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Economy Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

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About the area

Istanbul

Orka Royal Hotel & Spa puts you in the heart of Istanbul, connected to a railway/underground station and within a 20-minute stroll of Egyptian Bazaar and Hagia Sophia. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Eugenius Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also extended parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Istanbul City Center hotel include Grand Bazaar and Topkapi Palace.

What's nearby

  • Topkapi Palace - 8 min walk - 0.7 km
  • Blue Mosque - 10 min walk - 0.9 km
  • Hagia Sophia - 10 min walk - 0.9 km
  • Grand Bazaar - 10 min walk - 0.9 km
  • Galata Tower - 20 min walk - 1.7 km

Getting around

  • Sirkeci Marmaray Station - 1 min walk
  • Sirkeci Station - 3 min walk
  • Istanbul (IST) - 50 min drive

Restaurants

  • ‪Roof Mezze 360 Restaurant - ‬1 min walk
  • ‪Lak Lak Fast Food - ‬2 min walk
  • ‪Red River Pub - ‬1 min walk
  • ‪The Coff's Sirkeci - ‬2 min walk
  • ‪Ziyafet Restoran - ‬1 min walk

About this property

Orka Royal Hotel & Spa

Art Deco Istanbul hotel connected to a railway/underground station, a quick walk to Egyptian Bazaar
Orka Royal Hotel & Spa offers its guests an indoor pool, an outdoor pool, a health club, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A sauna, a rooftop terrace, and spa services are also featured at the business-friendly Orka Royal Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Istanbul hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2005
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Orka Royal Hotel & Spa offers 92 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 22-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Languages

Arabic, Azerbaijani, Dutch, English, French, German, Russian, Spanish, Turkish

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Reception

Legacy Ottoman Hotel

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  • Spa
  • Pet-friendly
  • Free WiFi
3.6 out of 5, Good, 860 reviews
The price is NZ$210
includes taxes & fees
15 May - 16 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (TRY 300 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered extended parking on site (TRY 300 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of TRY 660; reservation required
  • Snack bar/deli

Restaurants on site

  • Eugenius Restaurant

Things to do

  • Archery
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle tours
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Private wine tours
  • Sauna
  • Steam room
  • TV in common areas
  • Wine tours
  • Winery release events

Family friendly

  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • In a provincial park
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Hand-held showerhead
  • Lift (292 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 22-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Orka Hotels mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Orka Royal Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 2000 per room (one-way)
  • Airport shuttle fee per child: TRY 200 (one-way), (from 12 to 17 years old)
  • Covered extended parking fee: TRY 300 per day
  • Nearby parking fee: TRY 300 per day(16 ft away; open 24 hours)
  • Hosted evening meal: TRY 660

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments and MobilePay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Property Registration Number 10861

We should mention

  • Pool access available from 10:30 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Orka Royal
Orka Royal Hotel
Orka Royal Hotel Istanbul
Orka Royal Istanbul
Hotel Orsep Royal
Orsep Royal Istanbul
Orka Royal Hotel Spa
Orka Royal Hotel & Spa Hotel
Orka Royal Hotel & Spa Istanbul
Orka Royal Hotel & Spa Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Orka Royal Hotel & Spa?

Orka Royal Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Orka Royal Hotel & Spa?

As of 10 May 2025, prices found for a 1-night stay for 2 adults at Orka Royal Hotel & Spa on 22 May 2025 start from NZ$176.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Orka Royal Hotel & Spa?

Yep, Orka Royal Hotel & Spa has secured covered extended parking for TRY 300 per day.

Are there any beaches close to Orka Royal Hotel & Spa?

The closest beach to Orka Royal Hotel & Spa is Florya Beach (16.5 km).

Is there a spa on site at Orka Royal Hotel & Spa?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Orka Royal Hotel & Spa have a pool?

Orka Royal Hotel & Spa has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:30 AM to 6:00 PM.

What luxury perks are available at Orka Royal Hotel & Spa?

Orka Royal Hotel & Spa features a Turkish bath, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Orka Royal Hotel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Orka Royal Hotel & Spa.

Is Orka Royal Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and children's slippers in the guestrooms, it's no surprise that Orka Royal Hotel & Spa is a hit with families.

Is there a free airport shuttle available at Orka Royal Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Orka Royal Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Orka Royal Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Orka Royal Hotel & Spa?

No, pets and service animals are not allowed.

Orka Royal Hotel & Spa Reviews

Reviews

5.6
Rating 10 - Excellent. 8 out of 31 reviews
Rating 8 - Good. 3 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 6 out of 31 reviews
Rating 2 - Terrible. 11 out of 31 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Magbule

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Shakila

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I don’t recommend this hotel. Staffs were rude. Housekeeping they don’t provide water. I literally have to beg for water. Rooms were so small you can’t even walk. Bed is so small. No Iron in the room. No Shampoo or Conditioner in the bathroom. For luggage no proper staff. We had 5 luggages. Need to bring half of them by ourselves to the room.
Stayed 4 nights in Sep 2024

4/10 Poor

Gemma

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Antonio F

Don’t have high expectations!

Breakfast had many options, but for those lactose intolerant no options, everything was ok, in my opinion! No microwave to warm up the oat!
Stayed 1 night in Sep 2024

4/10 Poor

Hanin

Liked: Staff & service
Stayed 6 nights in Aug 2024

6/10 Okay

robyn

Travelled with partner
Rooms were really small Air wasnt working They dont know how to serve a cold beer
Stayed 4 nights in Aug 2024

8/10 Good

Geymi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Turkish bath was an amazing experience, the ladies providing service are amazing and very professional. My husband and I enjoyed our massage. Thank you!
Stayed 3 nights in Jul 2024

2/10 Terrible

Zubair

Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible!

This is not a 4* hotel. I’d give it a 1. Breakfast buffet is no buffet. There’s hardly anything there. We’d have to go out to purchase breakfast even though we paid for room with breakfast. Service was absolutely horrendous. We asked for a rollaway bed but they refused and said there were none and asked me to pay 20 euros for an extra bed - not to mention the tiniest room in which an extra bed would be mean no walking space at all. I then called the manager myself who somehow managed to get the so called non existing rollaway bed into to my room. Note on hotels.com description, it’s mentioned you get free rollaway beds but all They want us to make money for everything. Wouldn’t recommend this hotel at all!
Stayed 6 nights in Jun 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

This was the worst value hotel I have ever stayed at. Although the air conditioning was on, it didn’t work properly, probably due to a lack of coolant. It just emitted a smell without cooling the room. Room was so dark. The outdoor pool was under construction, so we couldn’t use it on the first day. We used the indoor pool for one day, and my child developed an eye infection. The manager couldn’t remember when the water was last changed and was not very responsive. The staff service was also poor. Only one older staff member provided good service, while the rest were rude and unhelpful. Pros: The location is good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Very nice hotel in Istanbul, close to many restaurants and walkable to various locations. Buffet breakfast was good and the room was very spacious. 9/10 stay would recommend!
Stayed 5 nights in May 2024

10/10 Excellent

Fazilat

Stayed 1 night in Jun 2024

10/10 Excellent

Farhad

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff are very polite and caring . Clean rooms .close to all you need .
Stayed 2 nights in May 2024

4/10 Poor

Abdul Rahman

Travelled with group
Disliked: Amenities
The only thing I like about the hotel is the location, very close to the Sirkeci Marmaray station. Other than that it was a total disappointment and terrible value for money. In terms of cleanliness I once found a cockroach in my room, I once came to the room and found my pillow with no pillow case and I once found a hair in the cheese plate in the breakfast buffet. Speaking of the breakfast buffet, it was the most disappointing. I almost went out to get breakfast elsewhere every day of my stay because there is no variety in the buffet and nothing is inviting! The staff are not the warm kind, they might get you what you need but again they might just night. The room is not small but not spacious, however it’s the dimmest hotel room I’ve ever been to, to the extent that I almost went to buy a lamp to put in the room to brighten it up a little bit. I wouldn’t stay there again and wouldn’t recommend it.
Stayed 7 nights in Apr 2024

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of everything. Clean. Best price aiport transfers. Very helpful staff
Stayed 1 night in Oct 2023

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xyz
Stayed 8 nights in Sep 2023

2/10 Terrible

Hanife

Stayed 2 nights in Jan 2025

10/10 Excellent

SERGIO

Stayed 2 nights in Oct 2024

2/10 Terrible

Saeed

Stayed 6 nights in Jun 2024

8/10 Good

Ioannis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage top, preislich auch gut. Dachterrasse sehr schön, jedoch schließt sie schon etwas früher. Frühstück ausreichende Auswahl.
Stayed 3 nights in Sep 2024

2/10 Terrible

ah

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

slecht

I had booked a room online, but the hotel gave my room to someone else and sent me to another hotel.
Stayed 2 nights in Jul 2024

2/10 Terrible

Saber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Narmeen

Travelled with group
Liked: Staff & service, property conditions & facilities

Positiv feedback

Absolut bästa hotellet jag har bott pa, där jag har känt mig verkligen välkomnad och även bra bemött av personalen. Natt personalen som har arbetat har varit väldigt snälla, jag har aldrig sanningen känt sahär men riktigt bra gäng och väl bra service har jag fätt. Natt personalen som arbetade pa receptionen är Samet och äldre mannen. Hotellet skick i rummet för tre personer har inte varit det basta men att bara ta sig till hotellet och bli bemött av sa bra och positiv service har varit väldigt bra för mig som har gjort att jag har känt mig hemma. Nägot jag verkligen kommer att boka hit nästa gảng för enbart nattpersonalen som jobbade!
Stayed 7 nights in Jun 2024

2/10 Terrible

Abdul

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jun 2024