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Sura Hagia Sophia Hotel

Family-friendly hotel with full-service spa and free valet parking

Photo gallery for Sura Hagia Sophia Hotel

Lobby
Creator video
Seasonal outdoor pool
Loft Room | View from room
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
The current price is NZ$217
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
Divanyolu Cd. Alemdar Mah., Ticarethane Sk. No 10 Sultanahmet, Istanbul, Istanbul, 34122
  • Place, Blue Mosque
    ‪3 min walk‬
  • Place, Hagia Sophia
    ‪3 min walk‬
  • Place, Grand Bazaar
    ‪8 min walk‬
  • Airport, Istanbul (IST)
    ‪40 min drive‬

Room options

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • Sleeps 4

View all photos for Standard Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double or Twin Room

  • Sleeps 2

View all photos for Penthouse Room

1 bedroom, premium bedding, minibar, in-room safe

Penthouse Room

  • Sleeps 2

View all photos for Loft Room

1 bedroom, premium bedding, minibar, in-room safe

Loft Room

  • Sleeps 2

View all photos for Family Connection Room

1 bedroom, premium bedding, minibar, in-room safe

Family Connection Room

  • Sleeps 4

King Suite

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse

Penthouse

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

7.4 out of 10
Good
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Connecting Room

1 bedroom, premium bedding, minibar, in-room safe

Connecting Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Loft Room

Loft Room

Loft Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Garden Area

Family Suite, Garden Area | Living room

Family Suite, Garden Area

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for King Suite

King Suite | Living area

King Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
  • 100 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

7.0 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room - Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Economy Double Room - Basement Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room - Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Economy Twin Room - Basement Floor

7.0 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

  • Sleeps 2

View all photos for Comfort Double Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Double Room

  • Sleeps 2

View all photos for Comfort Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Twin Room

  • Sleeps 2

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Family Garden Suite

1 bedroom, premium bedding, minibar, in-room safe

Family Garden Suite

  • Sleeps 4

View all photos for Classic Room Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Classic Room Basement Floor

  • Sleeps 2

View all photos for Classic Double Room Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room Basement Floor

  • Sleeps 2

View all photos for Classic Twin Room Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Classic Twin Room Basement Floor

  • Sleeps 2

View all photos for Superior Double or Twin Room with Hagia Sophia View

Superior Double or Twin Room with Hagia Sophia View

Superior Double or Twin Room with Hagia Sophia View

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Or Twin Room Hagia Sophia View

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Or Twin Room Hagia Sophia View

  • Sleeps 2

View all photos for Comfort Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Room

  • Sleeps 2

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About the area

Istanbul

A family-friendly stay in the heart of Istanbul awaits you at Sura Hagia Sophia Hotel. Within just a 10-minute stroll, you'll find popular attractions like Sultanahmet Square and Hagia Sophia. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include massages, body wraps and mani/pedis. The fine-dining restaurant, Galeyan Restaurant, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, seasonal outdoor swimming pool and kids' swimming pool. Business travellers can take advantage of a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this Sultanahmet hotel include Grand Bazaar and Blue Mosque.

What's nearby

  • Basilica Cistern - 2 min walk - 0.2 km
  • Sultanahmet Square - 3 min walk - 0.3 km
  • Blue Mosque - 3 min walk - 0.3 km
  • Hagia Sophia - 3 min walk - 0.3 km
  • Grand Bazaar - 8 min walk - 0.8 km

Getting around

  • Sultanahmet Station - 2 min walk
  • Sirkeci Marmaray Station - 9 min walk
  • Istanbul (IST) - 56 min drive

Restaurants

  • ‪DERALIYE OTTOMAN CUISINE - ‬1 min walk
  • ‪Adonin Cafe & Restaurant - ‬1 min walk
  • ‪Mozaik Teras Restaurant - ‬1 min walk
  • ‪Khorasani Ocakbasi Kebabhouse - ‬1 min walk
  • Galeyan Helvahane

About this property

Sura Hagia Sophia Hotel

Family-friendly hotel with full-service spa and free valet parking
Sura Hagia Sophia Hotel offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and limo/town car service. A children's pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly Sura Hagia Sophia Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Self parking and valet parking are free.

This Istanbul hotel is smoke free.

  • 220 guestrooms or units
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sura Hagia Sophia Hotel offers 220 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

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Sura Design Hotel and Suites - Boutique Class
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galeyan Restaurant

Things to do

  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property Registration Number 19038

We should mention

  • The seasonal pool will open in May and close in November.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sura
Sura Hagia
Sura Hagia Hotel
Sura Hagia Sophia
Sura Hagia Sophia Hotel
Sura Hagia Sophia Hotel Istanbul
Sura Hagia Sophia Istanbul
Sura Hotel
Sura Hagia Sophia Hotel Hotel
Sura Hagia Sophia Hotel Istanbul
Sura Hagia Sophia Hotel Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Sura Hagia Sophia Hotel?

Sura Hagia Sophia Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sura Hagia Sophia Hotel?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Sura Hagia Sophia Hotel on 1 Dec 2025 start from NZ$216.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sura Hagia Sophia Hotel?

Yep, Sura Hagia Sophia Hotel has a free self car park and free valet parking.

Are there any beaches close to Sura Hagia Sophia Hotel?

The closest beach to Sura Hagia Sophia Hotel is Florya Beach (16.2 km).

Is there a spa on site at Sura Hagia Sophia Hotel?

Yep, there is an onsite spa at Sura Hagia Sophia Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sura Hagia Sophia Hotel have a pool?

Sura Hagia Sophia Hotel has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from May to November.

What makes Sura Hagia Sophia Hotel a romantic place to stay?

Couples spa treatments and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sura Hagia Sophia Hotel.

Is Sura Hagia Sophia Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Sura Hagia Sophia Hotel is a hit with families.

Does Sura Hagia Sophia Hotel serve breakfast?

Yeah, our visitors enjoy the buffet brekkie here! Served on weekdays from 7:00 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Sura Hagia Sophia Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sura Hagia Sophia Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Sura Hagia Sophia Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sura Hagia Sophia Hotel?

No, pets are not allowed.

Sura Hagia Sophia Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 499 out of 994 reviews
Rating 8 - Good. 249 out of 994 reviews
Rating 6 - Okay. 122 out of 994 reviews
Rating 4 - Poor. 55 out of 994 reviews
Rating 2 - Terrible. 69 out of 994 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA LUIZA

Travelled with group
Stayed 3 nights in Aug 2025

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay. It was in a very convenient location to major historic sights.
Stayed 3 nights in Aug 2025

10/10 Excellent

Faizul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked all, location was amazing
Stayed 3 nights in Aug 2025

6/10 Okay

Eric

Liked: Staff & service, room comfort

Meh, I’m sure there are better.

Booked the room I booked. Kept getting messages from staff asking to upgrade the room. Smokers allowed everywhere, woke to smoke smell in the hallways despite being smoke free rooms. Loud pool noise until 2:00am. Over booked preventing available seats at breakfast. Booked a dinner cruise through concierge and the guide was 45 min late then after left us on one side of a busy street to fight traffic crossing, no cross walk…and he had a disabled guest that was left behind. They tout high class and maybe so for all the medical tourists but I’ll never go back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 4 nights in Aug 2025

10/10 Excellent

Wanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Khaleel

Stayed 3 nights in Aug 2025

10/10 Excellent

Samira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very helpful. Location was perfect and easy to get to everything we needed. Rooms were as described and had everything we needed. Will come back!
Stayed 4 nights in Jul 2025

10/10 Excellent

AMR

Stayed 1 night in Jul 2025

8/10 Good

Irman

Travelled with family
Disliked: Property conditions & facilities
Great location, hotel in need of renovation.
Stayed 4 nights in Jul 2025

8/10 Good

LIAM

Stayed 3 nights in Jul 2025

10/10 Excellent

James

Stayed 3 nights in Jul 2025

8/10 Good

george

Liked: Cleanliness, amenities
Amazing location in key historic sites and grand bazaar. Lots of restaurants and friendly crowds. Hotel is a little run down and the walls are paper thin affording all kinds of noise.
Stayed 5 nights in Jul 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Stayed 6 nights in Jul 2025

8/10 Good

Michael

Stayed 2 nights in Jul 2025

4/10 Poor

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 5 nights together with my 17year-old daughter, first-time sightseeing tour in Istanbul. Wonderful hotel, amazing food, helpful staff, clean, best possible location for sightseeing and public transport...has a swimming pool, sauna, and steam room - all included, our room was quiet, no complains... can certainly recommend as a great family-friendly hotel.
Stayed 5 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort

Sura Istanbul

Need to be a bit more accomodating. Had to wait 5 hours to get a room after a long flight. Food in restaurant was good. Coffee not so much. Good location. Room and bathroom adequate. Pool too small and crowded for swimming. Internet slow.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 4 nights in Jul 2025

6/10 Okay

Nizar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk girl with braids in her hair was terrible. She doesn’t smile, doesn’t seem like she wants to help guests. Asked her for a wall adapter, she told me to go buy one?! Asked “you guys don’t have any?” She then opened a drawer FULL of them and gave me one. Why? Why are you purposely making guests stay difficult? On top of that, the front desk people are trained to lie (yes I say lie) to every guest by saying “sorry we don’t have an extra key card right now, come back tmrw” which at first I thought was weird until I came back next day and was told same thing. I forcefully asked for an extra key card for the room. Heard others ask for one upon check in only to be told same thing. Pool is very tiny; only about 10 tanning beds and about 5-6 chairs. Went down at 10:10 am (opens at 10am) only to find people put their towels/belongings on the beds to reserve them while they ate breakfast etc. That was super annoying. Also, the view from the room was terrible. You either get a view of the “garden” which is just the sitting area in between the hotel lobby and the pool or at the building across the hotel which is old and nasty. Also, room was very small; smallest of the 3 rooms I have stayed in at 3 different hotels during my stay in Turkey (all being 2 twin bed basic rooms). The only good part of this hotel was location, very close to Hagia Sophia Mosque, the Blue Mosque, train station, and shopping/food districts.
Stayed 3 nights in Jul 2025

8/10 Good

HOLLY

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool was fantastic. We saved so much money on Ubers as all of the attractions were within walking distance. The service was excellent. We felt safe but annoyed with being asked to eat at every restaurant we walked by. Overall location 9.9!
Stayed 4 nights in Jul 2025

10/10 Excellent

Abdulkarim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Kind and helpful stuff.
Stayed 7 nights in Jul 2025

10/10 Excellent

Damien, Reading

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sura Hagia Sophia Hotel is simply superb for an Istanbul getaway. Its location is unbeatable, literally steps from the Blue Mosque and Hagia Sophia, with countless restaurants nearby. We easily walked to all major sites – highly recommended! The pool and spa are fantastic for unwinding. While breakfast was just "okay," the rooms were great, offering stunning views of both the Blue Mosque and Hagia Sophia. For comfort, convenience, and those incredible views, this hotel is a top choice in Sultanahmet.
Stayed 5 nights in Jul 2025