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Sura Hagia Sophia Hotel

Family-friendly hotel with full-service spa and free valet parking

Photo gallery for Sura Hagia Sophia Hotel

Lobby
Garden
Exterior
Seasonal outdoor pool
Loft Room | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
The current price is NZ$296
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
Divanyolu Cd. Alemdar Mah., Ticarethane Sk. No 10 Sultanahmet, Istanbul, Istanbul, 34122
  • Place, Blue Mosque
    ‪3 min walk‬
  • Place, Hagia Sophia
    ‪3 min walk‬
  • Place, Grand Bazaar
    ‪8 min walk‬
  • Airport, Istanbul (IST)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

7.4 out of 10
Good
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Garden Area

Family Suite, Garden Area | Living room

Family Suite, Garden Area

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Economy Double Room - Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Economy Double Room - Basement Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Connecting Room

1 bedroom, premium bedding, minibar, in-room safe

Connecting Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room - Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Economy Twin Room - Basement Floor

7.0 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Suite

King Suite | Living area

King Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
  • 100 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

7.0 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room with Hagia Sophia View

Superior Double or Twin Room with Hagia Sophia View

Superior Double or Twin Room with Hagia Sophia View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Loft Room

Loft Room

Loft Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse

Penthouse

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Standard Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double or Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

  • Sleeps 2

View all photos for Classic Double Room Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room Basement Floor

  • Sleeps 2

View all photos for Penthouse Room

1 bedroom, premium bedding, minibar, in-room safe

Penthouse Room

  • Sleeps 2

View all photos for Classic Twin Room Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Classic Twin Room Basement Floor

  • Sleeps 2

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Classic Room Basement Floor

1 bedroom, premium bedding, minibar, in-room safe

Classic Room Basement Floor

  • Sleeps 2

King Suite

  • Sleeps 2

View all photos for Comfort Double Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Double Room

  • Sleeps 2

View all photos for Superior Double Or Twin Room Hagia Sophia View

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Or Twin Room Hagia Sophia View

  • Sleeps 2

View all photos for Family Connection Room

1 bedroom, premium bedding, minibar, in-room safe

Family Connection Room

  • Sleeps 4

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • Sleeps 4

View all photos for Comfort Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Room

  • Sleeps 2

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

  • Sleeps 2

View all photos for Comfort Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Twin Room

  • Sleeps 2

View all photos for Loft Room

1 bedroom, premium bedding, minibar, in-room safe

Loft Room

  • Sleeps 2

View all photos for Family Garden Suite

1 bedroom, premium bedding, minibar, in-room safe

Family Garden Suite

  • Sleeps 4

About the area

Istanbul

A family-friendly stay in the heart of Istanbul awaits you at Sura Hagia Sophia Hotel. Within steps you'll find Basilica Cistern and Sultanahmet Square within a short 5-minute stroll. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include massages, body wraps and mani/pedis. The fine-dining restaurant, Galeyan Restaurant, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, seasonal outdoor swimming pool and kids' swimming pool. Business travellers can take advantage of a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this Sultanahmet hotel include Hagia Sophia and Grand Bazaar.

What's nearby

  • Blue Mosque - 3 min walk - 0.3 km
  • Sultanahmet Square - 3 min walk - 0.3 km
  • Hagia Sophia - 3 min walk - 0.3 km
  • Grand Bazaar - 8 min walk - 0.8 km
  • Topkapi Palace - 10 min walk - 0.9 km

Getting around

  • Sultanahmet Station - 2 min walk
  • Sirkeci Marmaray Station - 9 min walk
  • Istanbul (IST) - 56 min drive

Restaurants

  • ‪DERALIYE OTTOMAN CUISINE - ‬1 min walk
  • ‪Adonin Cafe & Restaurant - ‬1 min walk
  • ‪Mozaik Teras Restaurant - ‬1 min walk
  • ‪Khorasani Ocakbasi Kebabhouse - ‬1 min walk
  • Galeyan Yunus Emre Akkor

About this property

Sura Hagia Sophia Hotel

Family-friendly hotel with full-service spa and free valet parking
Sura Hagia Sophia Hotel offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and limo/town car service. A children's pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly Sura Hagia Sophia Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Self parking and valet parking are free.

This Istanbul hotel is smoke free.

  • 220 guestrooms or units
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sura Hagia Sophia Hotel offers 220 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

Similar properties

Lobby

Sura Design Hotel and Suites - Boutique Class

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 596 reviews
The price is NZ$253
includes taxes & fees
30 Sept - 1 Oct
Sura Design Hotel and Suites - Boutique Class

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galeyan Restaurant

Things to do

  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property Registration Number 19038

We should mention

  • The seasonal pool will open in May and close in November.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sura
Sura Hagia
Sura Hagia Hotel
Sura Hagia Sophia
Sura Hagia Sophia Hotel
Sura Hagia Sophia Hotel Istanbul
Sura Hagia Sophia Istanbul
Sura Hotel
Sura Hagia Sophia Hotel Hotel
Sura Hagia Sophia Hotel Istanbul
Sura Hagia Sophia Hotel Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Sura Hagia Sophia Hotel?

Sura Hagia Sophia Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sura Hagia Sophia Hotel?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Sura Hagia Sophia Hotel on 6 Oct 2025 start from NZ$296.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sura Hagia Sophia Hotel?

Yep, Sura Hagia Sophia Hotel has a free self car park and free valet parking.

Are there any beaches close to Sura Hagia Sophia Hotel?

The closest beach to Sura Hagia Sophia Hotel is Florya Beach (16.2 km).

Is there a spa on site at Sura Hagia Sophia Hotel?

Yep, there is an onsite spa at Sura Hagia Sophia Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sura Hagia Sophia Hotel have a pool?

Sura Hagia Sophia Hotel has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from May to November.

What makes Sura Hagia Sophia Hotel a romantic place to stay?

Couples spa treatments and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sura Hagia Sophia Hotel.

Is Sura Hagia Sophia Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Sura Hagia Sophia Hotel is a hit with families.

Does Sura Hagia Sophia Hotel serve breakfast?

Yeah, our visitors enjoy the buffet brekkie here! Served on weekdays from 7:00 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Sura Hagia Sophia Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sura Hagia Sophia Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Sura Hagia Sophia Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sura Hagia Sophia Hotel?

No, pets are not allowed.

Reviews

Sura Hagia Sophia Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 958 reviews
Rating 8 - Good. 242 out of 958 reviews
Rating 6 - Okay. 116 out of 958 reviews
Rating 4 - Poor. 55 out of 958 reviews
Rating 2 - Terrible. 69 out of 958 reviews

Reviews

6/10 Okay

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall my stay at the hotel was good. They staff and location was great. I can agree with other reviews that rooms have wear and tear repairs that should be updated. Based on that I also agree I would not qualify this hotel as a 5 star. Breakfast was good and had variety.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ritesh, San Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Sura Hagia Sophia Hotel. The location is absolutely unbeatable — just steps away from iconic landmarks like the Hagia Sophia, Blue Mosque, and Topkapi Palace. It made exploring the historic heart of Istanbul so easy and enjoyable. The staff was incredibly warm, helpful, and professional from the moment we arrived. They helped us with local tips, transport, and even arranged a smooth airport transfer. The hotel itself is elegant and comfortable, with beautiful Ottoman-style decor and a peaceful garden area that's perfect for relaxing after a day of sightseeing. The breakfast spread was generous, fresh, and offered plenty of variety each morning. A special mention for the little touches — welcome drinks, evening tea, and the warm hospitality that made our stay feel truly special. Highly recommended for anyone looking to experience Istanbul with comfort, charm, and convenience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful, you’ll find everything around it within walking distance, service is excellent but it will be easier if staff spoke more English, overall it was a very good experience.
Stayed 9 nights in Jun 2025

10/10 Excellent

Aneela, Fixby, Huddersfield

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location for Blue mosques, Hagia Sofia, Grand bazaar and transport links.
Stayed 6 nights in May 2025

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good points: excellent location, possible to book a room with the view of two mosques.
Stayed 2 nights in Jun 2025

6/10 Okay

Eleanor

Liked: Cleanliness, staff & service

Below expectations

The hotel was advertised as 5-star but the hotel was really not 5-star standard, more like a 3 or 4 at best. The rooms are poorly designed, there is very little space around the bed, there isn’t a proper desk or chair if you want to work from the room. The hotel was noisy, we were woken up at midnight by the guests above us being really loud. The television is very old and has no hdmi connection, reception told us that guests ask for this all the time but they haven’t bothered to upgrade the televisions. The bathrooms look quite worn and could do with an upgrade. Generally just low quality for the price paid. Expected a lot more and wouldn’t stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Sally, Jupiter

Disappointing staff. Rooms were okay, nothing special. Certainly not 5 star by American standards. Good location for visiting the sights of Istanbul. Breakfast was okay. Again, decent hotel just not great.
Stayed 2 nights in Jun 2025

4/10 Poor

Miloud

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible Service

The service was terrible. The receptionist are unhelpful. My sister’s room was cancelled at the last minute. We rebooked but was given a room in the basement. We tried to upgrade but nobody understood what we wanted to do. No compassion at all.
Stayed 5 nights in Jun 2025

10/10 Excellent

Serkan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kalitenin de çok üzerinde

Otel ve özellikle tüm çalışan ekip gerçekten olağanüstü. Kaldığım süre boyunca sanki çok özel misafirleriymişim gibi hizmet aldım. Hiç kimsenin yüzünün asık olduğunu bile görmedim. Özellikle resepsiyon da çalışan ve diğer arkadaşlara çok teşekkür ederim.
Stayed 1 night in Jun 2025

10/10 Excellent

Ritesh, San Marcos

Stayed 3 nights in Jun 2025

10/10 Excellent

Faisal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all the sight seeing within walking distance.
Stayed 7 nights in Jun 2025

10/10 Excellent

GEORGINA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Great hotel. Location perfect for sightseeing and getting around the city. Lots of restaurants nearby. Staff really helpful and the pool was great to relax by after busy days in Istanbul
Stayed 3 nights in Jun 2025

8/10 Good

Mariam

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 5 nights in Jun 2025

6/10 Okay

Petimat

Liked: Staff & service
The staff at the hotel were excellent and friendly. The location of the hotel is also amazing But the pictures of the Standard Twin room on the website look better than the actual room, and I'll be honest, single beds were very uncomfortable to sleep on. Overvise, everything was great, including breakfast
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family

Excellent location

The hotel is in an excellent location and provided comfortable accommodation. The breakfasts were good and plentiful. I made full use of the great facilities.
Stayed 2 nights in Jun 2025

4/10 Poor

ALEXANDER H

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had asked for a quiet room on a higher floor, but they put me in the basement facing the pool and restaurant. Location was ok, but the street is filled with restaurants and sometime taxis can not enter, so keep that in mind if you have lots of luggage.
Stayed 4 nights in Jun 2025

10/10 Excellent

ASGHAR

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. Same as the last time I we stayed here
Stayed 3 nights in Jun 2025

10/10 Excellent

LAETITIA

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect !!! The staff were amazing and so helpful.. I will go back
Stayed 2 nights in Jun 2025

6/10 Okay

Caroline

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I’m not sure how this can be considered to be a 5-star hotel. The whole place needs to be refurbished. Rooms and common areas are all extremely tired and very outdated (80’s decor), everything very worn. Tea and coffee facilities with paper cups!?! Breakfast ok but poorly set up. Difficult to move around serving counters, with staff and cleaners in the way. No servers asking what you’d like (cooked breakfast possible). My room faced what looked like a building site. Bathroom needs upgrading, dirty grout on tiles, shower head clogged up with limescale so squirting all over the place. Unsightly parts of room/bathroom covered up with picture frames or metal cover…. Usual loose toilet roll holder on wall, taps dirty and limescaled, 5 star it is not! Good location and ok pool, spa outdated and shabby though.
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 1 night in May 2025

10/10 Excellent

Yasar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Only issue was the curtains in the room were not very good as too much light would come in
Stayed 5 nights in May 2025

2/10 Terrible

Adil

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Disappointing – Definitely Not a 5-Star Hotel We stayed for two nights and honestly couldn’t wait to leave. The room was tiny, uncomfortably hot, and smelled of sewage. The air conditioning was completely useless—blowing out hot air in the middle of a very hot country. To make matters worse, our window faced directly into nearby residential flats, and we actually saw someone watching us while we were getting changed. It felt intrusive, unsafe, and completely unacceptable for any hotel, let alone one claiming to be 5-star. We raised these issues with reception, but the staff were rude and uninterested. Instead of trying to help, they made lazy excuses, claiming the hotel is a historical monument and nothing could be done. That’s not a valid reason for failing to provide basic comfort, privacy, or decency. A refurbishment or proper room layout is still possible—they just didn’t care. Breakfast was also a complete disaster. The area was severely understaffed, tables left dirty, food not replenished, and flies were hovering around or even inside some of the dishes. There was no coffee available for over an hour. The food was bland, limited, and cheap—like something from a budget 2-star motel. This hotel is all show and no substance. At best, it deserves 2 stars. Don’t waste your money—you’ve been warned.
Stayed 3 nights in Mar 2025

10/10 Excellent

Davlatbek

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Sulaiman Ali

Stayed 7 nights in May 2025

10/10 Excellent

Hatice

Liked: Staff & service, property conditions & facilities
Our room was very clean and comfortable . Staff is very friendly and helpful !! Walkable distance to the Blue Mosque and the Hagia Sofia ! Check in/out super easy . I will definitely stay here again !
Stayed 4 nights in May 2025