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Best Western University Inn

2.5 star property
Pet-friendly hotel connected to a shopping centre in Ithaca with free breakfast

Photo gallery for Best Western University Inn

Reception
Creator video - submitted by JetsettingJabber
Standard Room, 1 Double Bed, Non Smoking (Shower Only)
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$159
includes taxes & fees
25 Dec - 26 Dec

Explore the area

View map
1020 Ellis Hollow Rd, Ithaca, NY, 14850
  • Place, Reis Tennis Center
    ‪6 min walk‬
  • Place, Six Mile Creek Vineyard
    ‪2 min drive‬
  • Place, Cornell Botanic Gardens
    ‪3 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Fireplace

7.6 out of 10
Good
(10 reviews)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.6 out of 10
Excellent
(22 reviews)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Mobility Accessible King Room with Roll-in Shower

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Double Room with Bathtub

  • Sleeps 2

Mobility Accessible Two Double Room with Roll-in Shower

  • Sleeps 4

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Shower/bath combination
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Double Bed

1 King Bed With Whirlpool Fireplace Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Whirlpool, Mini Fridge, Wi-Fi

  • Sleeps 2

1 Double Bed, Non-Smoking, Mini Fridge, Shower Only, Wi-Fi

  • Sleeps 2

Two Double Room

  • Sleeps 6

Two Queen Room

  • Sleeps 4

King Room with Fireplace

  • Sleeps 2

Two Queen Room with Fireplace

  • Sleeps 4

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Courtyard by Marriott Ithaca Airport/University

Ithaca
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,003 reviews
The price is NZ$181
includes taxes & fees
23 Dec - 24 Dec
Courtyard by Marriott Ithaca Airport/University

About the area

Ithaca

At Best Western University Inn, you'll be connected to a shopping centre and 2.2 km (1.4 mi) from Cornell University. Highlights at this hotel include free daily breakfast, free self-parking and a free airport shuttle. .Enjoy the 24-hour gym and seasonal outdoor swimming pool. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and express check-out. Free on-the-go breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free RV/bus/truck parking. .With a stay at this Ithaca hotel, you'll be 3.2 km (2 mi) from Ithaca Commons and 3.4 km (2.1 mi) from State Theatre of Ithaca.

What's nearby

  • Reis Tennis Center - 6 min walk - 0.6 km
  • Six Mile Creek Vineyard - 2 min drive - 2.9 km
  • Cornell Botanic Gardens - 3 min drive - 3.2 km
  • Robert J. Kane Sports Complex - 3 min drive - 1.8 km
  • Newman Arena - 3 min drive - 1.8 km

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 12 min drive

Restaurants

  • ‪BG Buda’s East Hill Italian Grill - ‬6 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Cornell Dairy Bar - ‬2 min drive
  • ‪Oishii Bowl - ‬3 min drive
  • ‪Mattin's Cafe - ‬3 min drive

About this property

Best Western University Inn

Pet-friendly hotel connected to a shopping centre in Ithaca with free breakfast
Best Western University Inn offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). The business-friendly Best Western University Inn also features a vending machine, express check-out, and a front desk safe. Self parking is free.

This Ithaca hotel is smoke free.

  • 101 guestrooms or units
  • 2 levels
  • 4 buildings
  • Conference rooms
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • No smoking on site
  • Water dispenser
Best Western University Inn offers 101 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7 AM to 10 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day (maximum USD 2000 per stay)
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day (maximum USD2000 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Frequently asked questions

Is parking available at Best Western University Inn?

Yep, Best Western University Inn has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western University Inn?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western University Inn on 25 Dec 2025 start from NZ$158.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western University Inn have a pool?

Best Western University Inn has a seasonal outdoor pool. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from May to September).

Is Best Western University Inn family-friendly?

You bet! With amenities such as a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Best Western University Inn is a hit with families.

Does Best Western University Inn serve breakfast?

Yep, guests give high marks to the free on-the-go breakfast here! Available daily between 7 AM and 10 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western University Inn?

Yep, there's a free airport shuttle that runs from 8:00 AM - 10:00 PM on request.

What time are check-in & check-out at Best Western University Inn?

Check-in begins at 3 PM. Check-out time is noon.

Best Western University Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mikhail, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everywhere
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Stayed 2 nights in Aug 2025

4/10 Poor

Hanqing

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is close to everything.
Stayed 3 nights in Sep 2025

8/10 Good

Rupali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonnie from best western was really helpful. She worked with hotel.com customer service to fix reservation issue. She was very friendly and courteous during check in. Great example of excellent customer service. We stayed in room 144 which was next to laundry machines for hotels. The machines were running all Night and there was constant noise.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with any questions or requests we had.
Stayed 1 night in Sep 2025

8/10 Good

Christine

Stayed 1 night in Sep 2025

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and quiet but you needed to drive everywhere. Except in the little plaza next door they had a supermarket which was very convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Svetlana

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property is completely run down. The mattress was extremely old. I ess able to see the mattress springs through the blanket. The pillows were as hard as a rock. The carpet is full of stains. I couldn't bring myself to walk around the room without my slippers. The toilet paprr holder mept falling off, the showerhead was barely holding on. I could go on with all of the issues with this place. I couldn't sleep for the 2 nights i was there because my of the noise the from other guests and the noise their doors made from opening and closing. It is extremely hard to open and close the room doors. Instead of having a relaxing and stress free stay, i was extremely tired and frustrated. Do not stay at this hotel. Stay far away.
Stayed 2 nights in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quite location, next to plaza shopping with sandwich shop and chinese food, CVS, etc. Clean comfortable rooms, friendly staff, and great buffet breakfast. Would definately return.
Stayed 3 nights in Aug 2025

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Waqar

Liked: Cleanliness
Stayed 4 nights in Aug 2025

8/10 Good

David, Sarasota

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here. Only 5 min drive to Cornell campus, walk to grocery and food options. Clean, comfortable and quiet.
Stayed 2 nights in Aug 2025

6/10 Okay

Anne

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel rooms were large and the hotel quiet. It is just in need of renovations.
Stayed 3 nights in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Constantine

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced and Poorly Cleaned

The room I stayed in was extremely dirty and disappointing. There was visible dust and grime on many surfaces, the bathroom was not properly cleaned, and the overall condition of the room made me feel very uncomfortable. Considering I paid over $300 per night, I expected a much higher standard of cleanliness — but it was truly disappointing. What made it even worse was that no refund was offered despite the poor condition, which added to my frustration. This experience definitely had a negative impact on my trip.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Stayed 4 nights in Aug 2025

8/10 Good

Corey

Travelled with family
Liked: Staff & service, amenities
Perfect for what we needed. The woman at the front desk who was ALSO running around the dining area during breakfast didn’t miss a neat. I wish I remembered her name. She surely took so crap but with all the grace in the world. Definitely need more staff. Hall was dark and a bit musty, sink water smelled of sulfur when turned on, stained “dust ruffles” on one of the beds.
Stayed 2 nights in Aug 2025

8/10 Good

Anand

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location close to Cornell University. The breakfast was delicious and the reception staff were amazing. I would definitely stay here again!
Stayed 3 nights in Aug 2025