Holiday Inn Resort Ixtapa All-Inclusive by IHG

3.5 star property
Beach property with 2 outdoor pools and free valet parking

Photo gallery for Holiday Inn Resort Ixtapa All-Inclusive by IHG

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Standard Room, Garden View | View from room
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
International cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • All-inclusive
  • Pool
  • Gym
  • 24/7 front desk
The current price is NZ$366
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
Boulevard Ixtapa, Lote 2, Playa El Palmar Ixtapa, Ixtapa, GRO, 40884
  • Place, El Palmar Beach
    ‪12 min walk‬
  • Place, Marina Ixtapa
    ‪6 min drive‬
  • Place, La Ropa Beach
    ‪26 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪32 min drive‬

Room options

Standard Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Suite

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Garden View

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed, Oceanfront

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

About the area

Ixtapa

A family-friendly stay in Ixtapa awaits you at Holiday Inn Resort Ixtapa All-Inclusive by IHG. Within just a 15-minute stroll, you'll find Magic World Aquapark and El Palmar Beach. Highlights at this beachfront property include 2 outdoor swimming pools, a restaurant and free valet parking. .The restaurant, La Isla, serves international cuisine and is open for lunch. Sport Bar is the property's own bar. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free kids' club and 24-hour gym. 907 square feet (84 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. .In the area of this 3.5-property class Ixtapa property, you'll find La Ropa Beach.

What's nearby

  • El Palmar Beach - 12 min walk - 1.0 km
  • Delfiniti - 15 min walk - 1.3 km
  • Marina Ixtapa Golf Club - 6 min drive - 1.9 km
  • Marina Ixtapa - 6 min drive - 1.9 km
  • La Ropa Beach - 26 min drive - 10.6 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 23 min drive

Restaurants

  • ‪Tequila y Salsa Brava - ‬3 min walk
  • ‪Bar Cascada - ‬4 min walk
  • ‪Deborah's - ‬4 min walk
  • ‪Casa Morelos - ‬7 min walk
  • ‪Frutas y Flores - ‬6 min walk

About this property

Holiday Inn Resort Ixtapa All-Inclusive by IHG

Beach property with 2 outdoor pools and free valet parking
Some rates at Holiday Inn Resort Ixtapa All-Inclusive by IHG are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Holiday Inn Resort Ixtapa All-Inclusive by IHG, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this property measures 907 square feet (84 square metres) and includes a conference centre. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Holiday Inn Resort Ixtapa All-Inclusive by IHG. Free self parking and valet parking are available.

This 3.5-star Ixtapa property is smoke free.

  • 1 building
  • 431 guestrooms or units
  • 3 levels
  • 907 sq ft of conference space
  • 84 sq. m of conference space
  • Built in 1983
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Holiday Inn Resort Ixtapa All-Inclusive by IHG offers 431 accommodations with a safe and coffee/tea makers. 32-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ixtapa property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caña Brava
  • Frutas y Flores
  • La Isla
  • La terraza
  • Sport Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Playground
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (907 square foot of space)

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1983
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Resort Ixtapa All Inclusive
Holiday Ixtapa All Inclusive
Holiday Inn Ixtapa All Inclusive
Holiday Inn Ixtapa
Ixtapa Inclusive By Ihg Ixtapa
Holiday Inn Resort Ixtapa an IHG Hotel
Holiday Inn Resort Ixtapa All Inclusive
Holiday Inn Resort Ixtapa All Inclusive by IHG
Holiday Inn Resort Ixtapa All Inclusive an IHG Hotel
Holiday Inn Resort Ixtapa All-Inclusive by IHG Ixtapa

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

Holiday Inn Resort Ixtapa All-Inclusive by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Ixtapa All-Inclusive by IHG on 6 Nov 2025 start from NZ$383.4, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

Yep, Holiday Inn Resort Ixtapa All-Inclusive by IHG has a free self car park and free valet parking.

Are there any beaches close to Holiday Inn Resort Ixtapa All-Inclusive by IHG?

Yep, Holiday Inn Resort Ixtapa All-Inclusive by IHG is a short 13-minute walk from El Palmar Beach. Fun beach activities include swimming.

Does Holiday Inn Resort Ixtapa All-Inclusive by IHG have a pool?

Holiday Inn Resort Ixtapa All-Inclusive by IHG has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Does Holiday Inn Resort Ixtapa All-Inclusive by IHG have a waterslide?

No, there is no waterslide at Holiday Inn Resort Ixtapa All-Inclusive by IHG, but Magic World Aquapark is a short 12-minute walk away.

Is Holiday Inn Resort Ixtapa All-Inclusive by IHG family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Holiday Inn Resort Ixtapa All-Inclusive by IHG is a hit with families.

Is there a free airport shuttle available at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

No, Holiday Inn Resort Ixtapa All-Inclusive by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

No, only service animals are allowed.

Holiday Inn Resort Ixtapa All-Inclusive by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 404 out of 1006 reviews
Rating 8 - Good. 311 out of 1006 reviews
Rating 6 - Okay. 171 out of 1006 reviews
Rating 4 - Poor. 65 out of 1006 reviews
Rating 2 - Terrible. 55 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amanda Ann

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was very disappointed with my stay at the holiday inn resort. The hotel is very outdated and needs major upgrades to the structure of the buildings, elevators, and rooms. When we arrived, they gave us a room that smelled like chemicals and paint. We changed our room immediately. Then we had to wait in line for 30 minutes to eat. The pool water looked cloudy and gross every single day. The property is too small for all the guests they allow. We also had to wait in line to get and return towels, which was ridiculous!!!!! Every day I saw lines at the restaurants. Additionally, the food was terrible!!! it was the same food in each area every single day for breakfast and similar items for lunch and dinner. I’m very disappointed with this booking and I will never stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great for families. Everyone is super friendly and hard working. We had a great time.
Stayed 8 nights in Jul 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nothing like the pictures or reviews. Don’t be fooled or waste your money.
Stayed 5 nights in Jul 2025

8/10 Good

Angel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Esta bien el hotel pero hay zonas en donde huele mucho a humedad, en las habitaciones y en algunos restaurantes, deberían arreglar eso
Stayed 2 nights in Jul 2025

6/10 Okay

Ma del sagrario

Stayed 5 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente comida y servicio

Mi estancia, fue familiar, puedo destacar que el servicio y la comida son excelentes, solo podría destacar que las bebidas deberían mejorar asi como el mantener limpias las instalaciones.
Stayed 3 nights in Jul 2025

6/10 Okay

salvador

Stayed 6 nights in Jul 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality, staff was polite always kept clean.
Stayed 5 nights in Jul 2025

4/10 Poor

Ronald Dean Tunnell

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Moises

Travelled with family
Liked: Cleanliness, amenities
I like the service and the amenities, the staff is friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra

Travelled with partner
Disliked: Property conditions & facilities
The property it’s old! It needs to be updated
Stayed 7 nights in Jun 2025

10/10 Excellent

María Aurora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muchas gracias!

Maravilloso hotel, el mejor de la zona, comida, personal, habitaciones, instalaciones en general excelentes
Stayed 5 nights in Jun 2025

2/10 Terrible

Josue D

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepcionado de mi visita, tengo años visitando el hotel y está veze encontré con una habitación sucia con cucarachas, muros muy sucios, mi vista al mar con vidrios con poca visibilidad por lo sucio, la ventana no cerraba bien por lo que se escuchaba mucho ruido, comida bajo de calidad, poca variedad
Stayed 4 nights in Jun 2025

6/10 Okay

Luz Maria

Stayed 2 nights in Jun 2025

6/10 Okay

Vanesa

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities
What I liked about the property was the different room locations . I liked the “Noche Mexicana” event. It was fun. The pool water on the kids side was really cloudy and had a lot of debris. Yes, it rained the days before but staff could have cleaned up the water with nets before pool opened up. The food was okay . Breakfast was poor , almost the same every morning. The burgers that were given at the buffet is the best burger I have had in my life. Not even In-N-Out compares. That says a lot. I saw more than one baby roach in my room. I think the hotel should take care of that ASAP . I’m glad it wasn’t the mom roach that flies . Anyway, overall it’s a nice hotel . Wish the pools were deeper. I’m 5’10” and in the kids side the deepest went to my belly button and on the other side, up to my ribs, so not a big difference in depth. The staff is amazing. Extremely attentive and nice.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again

The staff aim to please, food was good quality & variety, grounds & pool were kept up top notch. The Fiesta night was the icing on the cake.
Stayed 9 nights in Mar 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience, thanks for making our vacay fun and safe, will highly recommend.
Stayed 5 nights in May 2025

10/10 Excellent

LAZARO

Stayed 4 nights in May 2025

2/10 Terrible

Liliana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No me dieron la habitación por la que pague extra, se salia el agua de la regadera y la comida esta terrible. No lo recomiendo y menos por el precio súper alto para lo mal que esta.
Stayed 3 nights in May 2025

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

mario f

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gustavo

Stayed 9 nights in May 2025

6/10 Okay

Mariana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
we scam by one of the tours sales person , we got offer a lot of things for expense price, nothing was done but the transporting from Zihuatanejo to Ixtapa island for $5500.00 pesos for 6 people, then we found out if you go to Zihuatanejo the price per person its only $100.00 pesos per person
Stayed 3 nights in May 2025

8/10 Good

José lino R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Yesenia

Stayed 1 night in Feb 2025