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Hotel Suites Ixtapa Plaza

Property class: 3

Photo gallery for Hotel Suites Ixtapa Plaza

A rooftop terrace with wooden furniture, a hot tub, and potted plants.
A swimming pool with a covered seating area, white lounge chairs, and blue umbrellas.
A spacious living area with a white sofa, a coffee table, and a dining table with chairs. There are potted plants and framed pictures on the walls.
A reception desk with a stone sculpture, a lamp, and a sign that reads "RECEPCIÓN".
A modern hotel with a white facade, a covered entrance, and a visible sign.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
The current price is NZ$105
includes taxes & fees
20 Oct - 21 Oct

Explore the area

View map
Boulevard Paseo Ixtapa Manzana 1, Lote, Ixtapa, GRO, 40880
  • Place, El Palmar Beach
    ‪9 min walk‬
  • Place, Delfiniti
    ‪12 min walk‬
  • Place, Marina Ixtapa
    ‪8 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪38 min drive‬

Room options

View all photos for Room Standard

Iron/ironing board (on request), free WiFi, bed sheets

Room Standard

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

A bedroom with a bed, a wooden headboard, a bedside table, and a bathroom visible through an open door.

Standard Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with three beds, a ceiling fan, a TV, and a door leading to a hallway.

Standard Double Room

  • City view
  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Double Room

A hotel room with two beds, a ceiling fan, a TV mounted on the wall, and a sliding glass door leading to an outdoor area.

Superior Double Room

  • 60 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite

A room with a sofa, a chair, a small table, and a painting on the wall.

Junior Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed OR 2 Single Sofa Beds

View all photos for Apartment, 2 Bedrooms

A spacious living area with a tiled floor, a dining table with chairs, a sofa, and ceiling fans.

Apartment, 2 Bedrooms

  • City view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Basic Room

A bedroom with a bed, a ceiling fan, a small window, and a bathroom visible through an open door.

Basic Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 3-Bedroom Apartment Standard

Iron/ironing board (on request), free WiFi, bed sheets

3-Bedroom Apartment Standard

  • 150 sq m
  • Sleeps 12
  • 1 King Bed, 1 Queen Bed, 2 Single Beds, 2 Single Sofa Beds and 2 Double Beds

View all photos for Single Room Standard

Iron/ironing board (on request), free WiFi, bed sheets

Single Room Standard

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Pool
  • All-inclusive
  • Kids’ pool
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7 Oct - 8 Oct
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About the area

Ixtapa

You'll be connected to a shopping centre at Hotel Suites Ixtapa Plaza, and within just a 10-minute stroll of Magic World Aquapark and Magic World Aquatic Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, IXTAPA GRILL, serves international cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free parking nearby. .Within a 30-minute drive of this 3-property class El Palomar hotel, attractions include Zihuatanejo Bay and La Ropa Beach.

What's nearby

  • Magic World Aquapark - 5 min walk - 0.5 km
  • Magic World Aquatic Park - 7 min walk - 0.6 km
  • El Palmar Beach - 9 min walk - 0.8 km
  • Delfiniti - 12 min walk - 1.0 km
  • Marina Ixtapa - 8 min drive - 1.9 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 22 min drive

Restaurants

  • ‪Ruben's Hamburgers - ‬2 min walk
  • ‪Ohana - ‬1 min walk
  • ‪ATA Sushi Bar Ixtapa - ‬1 min walk
  • ‪Chili Beans Restaurante Mexicano - ‬1 min walk
  • ‪Emilio's - ‬4 min walk

About this property

Hotel Suites Ixtapa Plaza

There's a restaurant on site. WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at Hotel Suites Ixtapa Plaza. Self parking is free.

This 3-star Ixtapa hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Built in 2009
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
Hotel Suites Ixtapa Plaza offers 16 accommodations, which are accessible via exterior corridors and feature a ceiling fan. Plasma televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • IXTAPA GRILL

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Outdoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 400.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 400.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Suites Ixtapa Plaza

Suites Ixtapa Plaza

Suites Ixtapa Plaza Ixtapa

Hotel Suites Ixtapa Plaza Hotel

Hotel Suites Ixtapa Plaza Ixtapa

Hotel Suites Ixtapa Plaza Hotel Ixtapa

Frequently asked questions

What is the cancellation policy at Hotel Suites Ixtapa Plaza?

Hotel Suites Ixtapa Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Suites Ixtapa Plaza?

As of 19 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Suites Ixtapa Plaza on 20 Oct 2026 start from NZ$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Suites Ixtapa Plaza?

Yep, Hotel Suites Ixtapa Plaza has a free self car park.

Are there any beaches close to Hotel Suites Ixtapa Plaza?

Yep, Hotel Suites Ixtapa Plaza is a short 8-minute walk from El Palmar Beach. Fun beach activities include snorkelling, waterskiing and body boarding. You can also find boat tours.

Does Hotel Suites Ixtapa Plaza have a pool?

Hotel Suites Ixtapa Plaza has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 10:00 PM.

Does Hotel Suites Ixtapa Plaza have a waterslide?

No, there is no waterslide at Hotel Suites Ixtapa Plaza, but Magic World Aquapark is a short 6-minute walk away.

What makes Hotel Suites Ixtapa Plaza a romantic place to stay?

Al fresco dining and a bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel Suites Ixtapa Plaza.

Is Hotel Suites Ixtapa Plaza family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and laundry facilities, it's no surprise that Hotel Suites Ixtapa Plaza is a hit with families.

Is there a free airport shuttle available at Hotel Suites Ixtapa Plaza?

No, Hotel Suites Ixtapa Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Suites Ixtapa Plaza?

Yep, you can grab a meal at Hotel Suites Ixtapa Plaza's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Suites Ixtapa Plaza?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Suites Ixtapa Plaza?

No, pets are not allowed.

Is there a golf course on site at Hotel Suites Ixtapa Plaza?

There is a golf course next to Hotel Suites Ixtapa Plaza.

Hotel Suites Ixtapa Plaza Reviews

Reviews

6.8
Rating 10 - Excellent. 30 out of 143 reviews
Rating 8 - Good. 51 out of 143 reviews
Rating 6 - Okay. 27 out of 143 reviews
Rating 4 - Poor. 14 out of 143 reviews
Rating 2 - Terrible. 21 out of 143 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to arrive
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Yesenia

Excelente
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
it was noisy from the bars outside the hotel. it was very clean. great price
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Bertha

Disliked: Amenities
Right next to a sports bar. Music until 4am. Barely got any sleep
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Ignacio

Liked: Cleanliness, staff & service
Really convenient and clean. Only caveat: On weekends some rooms face a night club and the music volume makes it impossible to sleep. Take noise cancellation headphones and problem solved.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Claudia

qqqq
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Rommel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't have their own parking lot
Stayed 3 nights in Jul 2023
Verified review

2/10 Terrible

pat

Disliked: Staff & service, amenities
Good location Cleaning service left the door to my room open after cleaning not unlocked wide open
Verified review

2/10 Terrible

Carlton

Disliked: Cleanliness, amenities, property conditions & facilities
Staff support is lacking. The room description was not correct. I waited an hour to discuss that the room.had no mini fridge , coffee maker and microwave. I had to insist that i booked a room.with these listed items. Finally after showing the listing of the hotel 3 times to the manager he moved me to a superior room next to a Night Club. He said it was closed and very quiet. At 10pm i lived in hell until 4am The next day i asked to move rooms and i needed a fridge. The manager refused. The area is not clean. The Hotel only deserves 2 stars
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Abigail

Liked: Staff & service
Salió una cucaracha en mi habitación fue lo único malo
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Leandro

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bien ubicado en Ixtapa sin ser all-inclusive. El lugar para desayunar (con un costo extra) tiene buena cocina. La alberca está bien pero un poco precaria en general. La propiedad es antigua, con signos de la edad y el paso del tiempo, pero la limpieza está bien.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Miguel O campo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel limpio habitaciones comodas y ubicación aceptable
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Blanca Estela

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, el cambio de toallasfue cada 3 día
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jassiel

Liked: Cleanliness, amenities, property conditions & facilities
Si la habitación ecxelente y el personal tambien
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Carlos

Dormí pésimo x los antros vecinos. La música se terminó a las 4:30 de la mañana
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

daniel

Disliked: Property conditions & facilities
El WiFi no funcionaba, me quejé y no pareció importarles, las dos noches no pude dormir porque a un lado hacen fiestas nocturnas a volumen muy alto.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Ana Isabel

Disliked: Property conditions & facilities
El hotel está en una zona de bares por lo que en la noche es difícil poder dormir. Las áreas comunes del hotel están muy muy descuidadas, especialmente la alberca que está terrible y no hay ni donde sentarse. Las camas están muy viejas por lo que también urge cambiarlas.
Stayed 5 nights in Aug 2025
Verified review

6/10 Okay

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Solicité agua caliente en la regadera y los tres días que estuve me dijeron que iban a esperar al sr de mantenimiento y nunca hubo agua caliente, la regadera del baño estaba sucia, y las instalaciones se ven viejas sin mantenimiento
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Aldo Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Jose Manuel

Necesito factura por favor!!! Que tengo que hacer????
Stayed 3 nights in May 2025
Verified review

8/10 Good

Luis Felipe

Liked: Cleanliness, staff & service
Tiene buena tarifa respecto a la habitación, es necesario mayor limpieza e higiene, seguridad.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Selene

Liked: Cleanliness, staff & service
En general está bien el servicio, es limpio, aunque es un poco diferente a las fotos, en cuanto al espacio, y lo que no me gustó mucho fue que está afuera un antro que en fin de semana se escucha toda la noche su música.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

scoth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar por el precio
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

DANIEL

Si buscas economía? Este es el lugar pero no pidas mucho
Stayed 1 night in Mar 2025

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