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Sara Suites Ixtapa

3.0 star property

Photo gallery for Sara Suites Ixtapa

Outdoor spa tub
Property entrance
Exterior detail
Terrace/patio
Honeymoon Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Boulevard Ixtapa MZ-4 LT 19-A, Col Marina Ixtapa, Ixtapa, GRO, 40880
  • Place, Delfiniti
    ‪2 min walk‬
  • Place, El Palmar Beach
    ‪5 min walk‬
  • Place, Marina Ixtapa
    ‪10 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Room

Junior Room

Junior Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Master)

In-room safe, free WiFi, bed sheets

Suite (Master)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

In-room safe, free WiFi, bed sheets

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

In-room safe, free WiFi, bed sheets

Triple Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, free WiFi, bed sheets

Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

In-room safe, free WiFi, bed sheets

Business Room

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Ixtapa

Sara Suites Ixtapa places you steps from Delfiniti and within a 10-minute stroll of El Palmar Beach. Highlights at this hotel include a restaurant and an outdoor swimming pool. .The restaurant, El Buque, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas and a children's swimming pool. There's also the convenience of limited parking. .In the area of this 3-property class Ixtapa hotel, you'll find La Ropa Beach.

What's nearby

  • Delfiniti - 2 min walk - 0.2 km
  • El Palmar Beach - 5 min walk - 0.5 km
  • Marina Ixtapa - 10 min walk - 0.9 km
  • Magic World Aquapark - 12 min walk - 1.0 km
  • Magic World Aquatic Park - 14 min walk - 1.2 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 26 min drive

Restaurants

  • ‪El Tiburón De La Costa - ‬10 min walk
  • ‪Emilio's - ‬9 min walk
  • ‪Mini Super y Tacos La Calandria - ‬8 min walk
  • ‪Soleiado's Restaurant - ‬2 min walk
  • ‪ATA Sushi Bar Ixtapa - ‬7 min walk

About this property

Sara Suites Ixtapa

There's a restaurant on site. WiFi is free in public spaces. Sara Suites Ixtapa offers its guests an outdoor pool and a children's pool. Sara Suites Ixtapa also features tour/ticket assistance, a garden, and concierge services.
  • 1 building
  • 33 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Lift
  • Dining venue
Sara Suites Ixtapa offers 33 air-conditioned accommodations, with a safe. Televisions come with cable channels.

Bathrooms include a shower. This Ixtapa hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Pool
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The price is NZ$220
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Restaurants on site

  • El Buque

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sara Suites Ixtapa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sara Suites Ixtapa Hotel
Sara Suites Hotel
Sara Suites Ixtapa
Sara Suites
Sara Suites Ixtapa Hotel
Sara Suites Ixtapa Ixtapa
Sara Suites Ixtapa Hotel Ixtapa

Frequently asked questions

What is the cancellation policy at Sara Suites Ixtapa?

Sara Suites Ixtapa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sara Suites Ixtapa?

Onsite parking is limited.

Are there any beaches close to Sara Suites Ixtapa?

Yep, Sara Suites Ixtapa is a short 5-minute walk from El Palmar Beach.

Does Sara Suites Ixtapa have a pool?

Sara Suites Ixtapa has a pool and a kids' pool. The pool is open 10 AM to 10 PM.

Does Sara Suites Ixtapa have a waterslide?

No, there is no waterslide at Sara Suites Ixtapa, but Magic World Aquapark is a short 11-minute walk away.

Is there a free airport shuttle available at Sara Suites Ixtapa?

No, Sara Suites Ixtapa does not offer an airport shuttle service.

Is there a bar or restaurant at Sara Suites Ixtapa?

Yep, you can grab a meal at Sara Suites Ixtapa's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Sara Suites Ixtapa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sara Suites Ixtapa?

No, pets and service animals are not allowed.

Sara Suites Ixtapa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 37 out of 145 reviews
Rating 8 - Good. 47 out of 145 reviews
Rating 6 - Okay. 28 out of 145 reviews
Rating 4 - Poor. 19 out of 145 reviews
Rating 2 - Terrible. 14 out of 145 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

ANGELES

Business traveller
Disliked: Amenities, property conditions & facilities
This hotel Sara suites have so much mild in bathroom area smells bad, room have mold everywhere the place is birty ,sink DIDNT work shower head DIDNT work has mild walls , pool area dirty floors tables outside,floors this place I don’t recommend it ! I ask to speak with manager or owner the reception told me to write a letter but no money back so I check out I left the hotel because is NOT GOOD THIS HOTEL IN THE PICTURES LOOK DIFFERENT BUT WHEN YOU GET THERE IS BAD AND NO PARKING EITHER. Don’t Wasted your money!
Stayed 1 night in Jul 2024

6/10 Okay

Jose

Travelled with family
This hotel no good condition shower room to small
Stayed 7 nights in Feb 2024

10/10 Excellent

Guillermo, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Lesslie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience, would not recommend and definitely would not stay there again. Night front desk lady was very rude and had an attitude, offered no help with bad toilet and said to fix it myself.
Stayed 2 nights in Jun 2023

10/10 Excellent

Guillermina

Stayed 2 nights in Feb 2023

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2022

6/10 Okay

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Door lock was broken. Dead bolt lock did not work. You get what you pay for. Extra small.
Stayed 2 nights in May 2022

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing it was really bad and housekeeping took personal items
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Everything was exelent pool location staf thanks for it
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
We didn’t like: Bugs in the room, unruly noisy guests,no clean bed sheets everyday, not enough bath towels, and poor house keeping,(among other things) Things we liked: Great location, and friendly staff. P.S In the future we won’t be lodging at this hotel hotel
Stayed 10 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 10 nights in Mar 2019

8/10 Good

Ian, Milton Keynes

Liked: Cleanliness

Basic hotel with small pool & laid back attitude

The Sara Suites is a low cost, quite basic hotel on the "wrong" side of the road from the beach. Rooms are sparse - there was no chair at all, but clean and with an excellent air-conditioning system - very quiet and kept the room constantly cool. The bed was comfortable, once you had removed the plastic undersheet (I replaced it with a towel, just in case it got too hot in the night!). My room safe may not have been working (or it may have needed new batteries). There's enough storage space, and the shower was fine , though it took a long time for the hot water to run through at the end of the corridor. Although reception is manned 24 hours, staff are laid back and don't speak much English, and you can gain uncontrolled access to the hotel round the back, so security is minimal - but it doesn't feel like a place where that matters too much. The restaurant was only open on Friday/Saturday, and most of the items on the lunch menu were unavailable - but 500m away ion the centre of the village there are dozens of restaurants offering as wide range of Mexican and international food. (The nearest restaurant is possibly the most expensive in town). It's quite close to the Mango discotheque and on Sunday night I was kept awake - nothing the hotel can do about this. The pool is pleasant - kept clean, quite small but not too crowded. Although the hotel has a "quiet" policy from 2200-0800, in practice you can swim in the pool at almost any time (it's lit past midnight).
Stayed 6 nights in Jun 2018

4/10 Poor

jason, texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thought it was a suite type hotel, hence Sara Suites. Not! No fridge, no microwave, no coffe pot. They tried to make me pay again. Told them I had paid you with my Visa card. Had to ask for water bottles as there was only one in our room. The bed was on a cement slab with only a mattress. Very uncomfortable to sleep on. The breakfast was horrible and the coffee at the restaurant tasted like iodine! Yuk! All in all, I would not stay there again, nor recommend it to anyone. The staff was not friendly.

2/10 Terrible

justin, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look elseware

Worst trip of our lives no hot water ,no speaky the Engla was the only English we heard gamma fiesta is were to stay

6/10 Okay

Julia

A la habitación le faltan buros
Stayed 2 nights in Dec 2025

2/10 Terrible

Susana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones ya están deterioradas, el baño olía mal, no había agua caliente y la limpieza estuvo terrible dejaban el baño mojado.
Stayed 3 nights in Dec 2025

10/10 Excellent

Magy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Las chicas de recepción son bastante groseras.
Stayed 1 night in Dec 2025

2/10 Terrible

Ubaldo Gonzalo, Leon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
El lugar, me dieron una habitación con vista al basurero que tienen en el patio, bolsas y bolsas de basura al interperie tiradas en el suelo del patio, yo no pagué para dormir en un basurero, tengo pruebas
Stayed 2 nights in Dec 2025

8/10 Good

Martha

Stayed 1 night in Dec 2025

10/10 Excellent

Javier

Stayed 2 nights in Nov 2025

4/10 Poor

Angel Francisco

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta muy descuidado, le falta mantenimiento
Stayed 1 night in Oct 2025

4/10 Poor

JUAN

Disliked: Property conditions & facilities, room comfort
Regular
Stayed 3 nights in Oct 2025

8/10 Good

José Amaro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025