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Tru by Hilton Jackson, MI

2.5 star property
Hotel in Jackson with 24-hour fitness centre and free breakfast

Photo gallery for Tru by Hilton Jackson, MI

Restaurant
Exterior
Reception
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$153
includes taxes & fees
24 Feb - 25 Feb

Explore the area

View map
2401 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪18 min walk‬
  • Place, R.A. Greene Park
    ‪2 min drive‬
  • Place, Lions Park
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(62 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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includes taxes & fees
10 Feb - 11 Feb
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About the area

Jackson

At Tru by Hilton Jackson, MI you'll be 2.3 km (1.4 mi) from R.A. Greene Park and 2.9 km (1.8 mi) from Lions Park. Highlights at this hotel include free weekday breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area and laundry facilities. Free buffet breakfast is available daily between 6:00 AM and 9:00 AM. .With a stay at this Jackson hotel, you'll be 3.1 km (1.9 mi) from Jackson Crossing Mall and 3.1 km (1.9 mi) from Rod Mills Park.

What's nearby

  • Jackson Crossing Mall - 18 min walk - 1.5 km
  • R.A. Greene Park - 2 min drive - 3.6 km
  • Lions Park - 3 min drive - 3.2 km
  • JAX 60 - 5 min drive - 6.0 km
  • Michigan International Speedway - 30 min drive - 43.9 km

Getting around

  • Jackson Station - 5 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 63 min drive

Restaurants

  • ‪Chick Fil A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬2 min drive

About this property

Tru by Hilton Jackson, MI

Hotel in Jackson with 24-hour fitness centre and free breakfast
WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Jackson, MI also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Jackson hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Tru by Hilton Jackson, MI offers 93 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Parking included
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4.1 out of 5, Very good, 643 reviews
The price is NZ$150
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

What is the cancellation policy at Tru by Hilton Jackson, MI?

Tru by Hilton Jackson, MI offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Jackson, MI?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Jackson, MI on 24 Feb 2026 start from NZ$153.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Jackson, MI?

Yep, Tru by Hilton Jackson, MI has a free self car park.

Is Tru by Hilton Jackson, MI family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Tru by Hilton Jackson, MI is a hit with families.

Does Tru by Hilton Jackson, MI serve breakfast?

Sure does, free buffet brekkie is available daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Tru by Hilton Jackson, MI?

No, Tru by Hilton Jackson, MI does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Jackson, MI?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Jackson, MI Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Phillip

Stayed 1 night in Oct 2025

2/10 Terrible

Bonita

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was great. What wasn't was the service itself that Hotels.com provides. Why would i leave a bad review of a hotel when you have nothing to do with that? The bad review would belong to them, not you. The fact that you had my booking (and my money) and THEY DIDN'T when I got there at 11pm with my young son is why you're getting a bad review. It took me FIVE minutes to find the phone number on Google (i couldn't find it on the app) so that i could speak with a person just to find out that their customer service is done from India and i couldn't understand either of the people that I finally got on the phone with me. They said the mistake was a software error. They had to call the front desk at the hotel twice to fix this and get me a room. The whole thing took an hour! We didn't get to our room until midnight. I was offered an apology but that's it. No discount on a future room, nothing. What, then, gives me the confidence to use Hotels.com again? Absolutely nothing.
Stayed 1 night in Oct 2025

4/10 Poor

Kellie

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort

Mid

Very firm beds, can hear much of the hallway activities from the room, annoying when trying to sleep
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Stayed 1 night in Aug 2025

6/10 Okay

Lanene

Liked: Staff & service
Average hotel. Rooms were small and furnishings were minimal also found a spot on the mattress👎. Employees were friendly and accommodating
Stayed 1 night in Oct 2025

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, everything was great
Stayed 1 night in Oct 2025

8/10 Good

Mircea

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Samuel

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Amanda

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Just give people clean towels and sheets.. ?? I don't even need the bed made.. just a clean floor and clean bedding that doesn't stink like 5+ people slept there before me. There should be cleaning and mopping between guests that you could tell was not done in a month. The room floor was sticky.
Stayed 4 nights in Oct 2025

4/10 Poor

James

Disliked: Property conditions & facilities
Room was clean and neat. Some visitors had dogs…. I love dogs but find them unacceptable in a hotel. Some seating in the dining recreation area had dogs air all three days we stayed there… obviously the cleaning staff isn’t very observant. Breakfast served to 9 am with limited choices on one morning at 8:30… We are older adults and although we stayed at this Tru hotel last year we will not choose to stay here in the future.
Stayed 3 nights in Oct 2025

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Nice gym and best continental breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was kind and friendly. Walls are thin and if you have loud neighbors you can hear everything. Breakfast was great. And property was clean. The bed was really comfy and the showers were nice and hot. I would stay here again.
Stayed 5 nights in Oct 2025

2/10 Terrible

Glen

Disliked: Staff & service, property conditions & facilities, room comfort

Basically was pointless waste of time

I actually didn't stay there because of the $400 deposit that is not mentioned about on your app. They lady at the front desk was kinda rude and assumed that I didn't have $400 so I chose not to stay there
Stayed 1 night in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at the front desk, always ready to help if needed, and great coffee.
Stayed 2 nights in Oct 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
internet speed was acceptable, The breakfast was okay, limited and supply of items was sometimes low.
Stayed 4 nights in Oct 2025

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Staff was rude WiFi did not work couldn’t get any help from staff or Hilton honors. Pillows were horrible and break was just ok.
Stayed 1 night in Oct 2025

6/10 Okay

LeeAnn

Travelled with partner
We stayed 2 years ago when first opened, very nice stay, staff was excellent and breakfast was a great variety and plenty for all guests. This stay this time it seams as though some things have gone downhill. It was quite noisy sleeping, you can hear other guests talking and thumping around. Biggest disappointment was the breakfast, very limited to choose from, no scrambled eggs or bacon/sausage, lots of guests were unhappy about the breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, albeit a little small for two people.
Stayed 1 night in Sep 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again.

The room was nice and had a large bathroom. The staff were very helpful. The breakfast is a variety of hot and cold options.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mary Catherine

Stayed 4 nights in Sep 2025