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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area
Front of property – evening/night
Point of interest
Outdoor pool, open 6 AM to 10:00 PM, free pool cabanas, pool loungers
2 restaurants, breakfast, dinner served; American cuisine

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$194
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Florida Theatre
    ‪9 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪11 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

Room, 2 Double Beds

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, River View

  • River view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Riverfront)

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the area

Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront puts you in the centre of Jacksonville, 1.7 km (1 mi) from Jacksonville Museum of Modern Art and 2.7 km (1.7 mi) from VyStar Veterans Memorial Arena. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, St. Johns Provision Co., serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 24-hour gym, free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Downtown Jacksonville hotel, you'll be 3 km (1.9 mi) from Daily's Place and 3.6 km (2.3 mi) from EverBank Stadium.

What's nearby

  • Baptist Medical Center Jacksonville - 9 min walk - 0.8 km
  • Florida Theatre - 9 min walk - 0.8 km
  • Times-Union Center for the Performing Arts - 11 min walk - 0.9 km
  • VyStar Veterans Memorial Arena - 4 min drive - 2.0 km
  • EverBank Stadium - 5 min drive - 3.0 km

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪The Southern Grill - ‬4 min walk
  • ‪Sake House - ‬4 min walk
  • ‪Tidbits - ‬10 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 293 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 2015
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (75 centimetre high)
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 for adults and from USD 11.00 for children
  • Covered self-parking fee: USD 22.00 per day (in/out privileges)
  • Valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of 27 Feb 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on 29 Mar 2026 start from 193.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yep, DoubleTree by Hilton Hotel Jacksonville Riverfront has a covered self car park with in/out privileges for USD 22.00 per day. A self car park is also available, for a fee.

Are there any beaches close to DoubleTree by Hilton Hotel Jacksonville Riverfront?

The closest beach to DoubleTree by Hilton Hotel Jacksonville Riverfront is Kurzius Beach (5.7 km).

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yep, and guests recommend it! DoubleTree by Hilton Hotel Jacksonville Riverfront has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6 AM to 10:00 PM.

What luxury perks are available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront features an outdoor pool, free pool cabanas and 2 restaurants.

What makes DoubleTree by Hilton Hotel Jacksonville Riverfront a romantic place to stay?

Pool-view dining and a champagne service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Jacksonville Riverfront.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and an outdoor pool, it's no surprise that DoubleTree by Hilton Hotel Jacksonville Riverfront is a hit with families.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront serve breakfast?

Yep, buffet breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, DoubleTree by Hilton Hotel Jacksonville Riverfront does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in begins at 4 PM. Check-out time is 11 AM.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 502 out of 1589 reviews
Rating 8 - Good. 268 out of 1589 reviews
Rating 6 - Okay. 339 out of 1589 reviews
Rating 4 - Poor. 228 out of 1589 reviews
Rating 2 - Terrible. 252 out of 1589 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DO Not Stay here Room was not clean Shower had mold in it and was dirty NO Hot Water Hotel lobby has been remodeled but the rooms are terrible and have a bad smell. Its being covered up now with Christmas fragrance. Only thjng nice about the hotel was the view.
Stayed 2 nights in Nov 2025

10/10 Excellent

Loubenson

Stayed 4 nights in Oct 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Precious

Room was nice beside the mold on the window shades and dead bug on the floor
Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Stayed 2 nights in Nov 2025

6/10 Okay

Egidio

Liked: Staff & service
Staff was good.
Stayed 2 nights in Nov 2025

6/10 Okay

Derron

Liked: Cleanliness, staff & service, amenities
Lovely staff, service was well mannered. Our room we had, the ceiling started leaking. We did get accommodations with breakfast. Just wasn’t a fan of it. It’s still appreciated!! Accommodation room was not up to par. Shower water was getting warm, shower was also stopping up in the drain.
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Travelled with family
Liked: Amenities, property conditions & facilities
Everything great except mold all over in bathtub/shower
Stayed 2 nights in Nov 2025

8/10 Good

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Staff good as was the room. Beds comfortable.
Stayed 2 nights in Nov 2025

6/10 Okay

Ladariyah

Stayed 2 nights in Nov 2025

10/10 Excellent

Travis

Travelled with group
Liked: Amenities, property conditions & facilities
I fell in love with this hotel, staff was friendly, bed was extremely comfortable and the location is ideal. I would definitely recommend this place to people and probably be back. We even got goodie bags with cookies and water a great way to welcome guest.
Stayed 2 nights in Oct 2025

4/10 Poor

william

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is old and dated.. carpet in hallways are badly warn out and stained. Carpet and room furniture is badly stained. Shower tiles is stained and moldy. The restaurant breakfast was not good except for our waitress. all the food on the buffet was cold. This property is not up to the Hilton standard Ive experienced over the last 30 years of being a Hilton honors members. This property needs too be renovated.
Stayed 1 night in Nov 2025

8/10 Good

Maribel

Liked: Cleanliness, amenities
The view was amazing. The lobby was very nice kept but the room was very out dated.
Stayed 3 nights in Nov 2025

6/10 Okay

george

Travelled with partner
Disliked: Amenities
Room was unacceptable, carpet was heavily stained along with the coach. Would not think to sit on the coach nor walk in that room without shoes. All furniture was dated and the attempt at one time to improve the bathroom failed. Staff was great and my view was nice.
Stayed 3 nights in Nov 2025

6/10 Okay

Alyssa

Stayed 2 nights in Nov 2025

6/10 Okay

Felix

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
If you like cold showers this is the place. No hot water in the showers.
Stayed 1 night in Nov 2025

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I can't give 5 stars because it wasn't a perfect stay due to 2 issues (air and toilet). They fixed both issues quickly and efficiently. The location was fabulous for the game on Sunday. The beds were comfortable and breakfast ($20) was great. The staff went above and beyond and were so kind to us during our stay. There is a fee for parking so be aware of that additional cost.
Stayed 2 nights in Nov 2025

8/10 Good

Tracey

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great- room was clean. The food is bad there- I suggest going to a nearby restaurant.
Stayed 1 night in Oct 2025

8/10 Good

Douglas, Saint Cloud

Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Amazing view
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel Farias

Stayed 3 nights in Nov 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Staff very helpful.
Stayed 5 nights in Nov 2025

2/10 Terrible

Dawn

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Yes, the room felt neglected. The carpet was filthy and very worn. There were large dust clumps that had gathered on the air conditioning vent. The room had a sour smell to it. The walls were very rough from patches that had been painted over. The bathroom cabinet was very old and rough. We didn't have any hot water-the ice cold shower was an unwelcome surprise. My co-worked stayed on the river side of the hotel, and he said his room was nice, but the water was so hot it burnt his hand. He struggled to get the water to a temperature that he could actually tolerate to take a shower. Our positive experience was the young man that checked us in. He was very polite and accommodating with a room mix up and gave us complimentary parking.
Stayed 1 night in Nov 2025

10/10 Excellent

jeanne

Stayed 3 nights in Sep 2025

10/10 Excellent

Jamie

Stayed 2 nights in Oct 2025