DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverwalk hotel with 2 restaurants and bars/lounges

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
View from property
Front of property - evening/night
View from property
Reception

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Gym
The current price is NZ$222
includes taxes & fees
1 June - 2 June

Explore the area

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • EverBank Stadium
    ‪5 min drive‬
  • Daily's Place
    ‪5 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
  • River view
  • 28 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • River view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Riverfront)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Sofa bed - queen
Blackout curtains
  • River view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • River view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
  • River view
  • 27.9 sq m
  • Sleeps 4
  • 1 King Bed

You may also like

About the area

Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront places you in the centre of Jacksonville, within just a 5-minute stroll of Museum of Science and History and within 20 minutes of Jacksonville Museum of Modern Art. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, St. Johns Provision Co., serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 24-hour gym, free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Downtown Jacksonville hotel, you'll be 2 km (1.2 mi) from San Marco Theatre and 2.6 km (1.6 mi) from VyStar Veterans Memorial Arena.

What's nearby

  • Museum of Science and History - 5 min walk - 0.5 km
  • Florida Theatre - 16 min walk - 1.4 km
  • VyStar Veterans Memorial Arena - 4 min drive - 2.8 km
  • EverBank Stadium - 5 min drive - 3.2 km
  • Daily's Place - 5 min drive - 3.8 km

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪St Johns Provision - ‬2 min walk
  • ‪River Club - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Riverwalk hotel with 2 restaurants and bars/lounges
DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 293 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 2015
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with MP3 docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided once per stay.

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (75 centimetre high)
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 for adults and from USD 11.00 for children
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 26.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on 1 Jun 2025 start from NZ$221.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yep, DoubleTree by Hilton Hotel Jacksonville Riverfront has a covered self car park with in/out privileges for USD 20.00 per day.

Are there any beaches close to DoubleTree by Hilton Hotel Jacksonville Riverfront?

The closest beach to DoubleTree by Hilton Hotel Jacksonville Riverfront is Kurzius Beach (5.7 km).

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yep, and guests recommend it! DoubleTree by Hilton Hotel Jacksonville Riverfront has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6 AM to 10:00 PM.

What luxury perks are available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront features an outdoor pool, free pool cabanas and 2 restaurants.

What makes DoubleTree by Hilton Hotel Jacksonville Riverfront a romantic place to stay?

Pool-view dining and a champagne service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Jacksonville Riverfront.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and an outdoor pool, it's no surprise that DoubleTree by Hilton Hotel Jacksonville Riverfront is a hit with families.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront serve breakfast?

Yep, buffet breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, DoubleTree by Hilton Hotel Jacksonville Riverfront does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in begins at 4 PM. Check-out time is 11 AM.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 378 out of 1298 reviews
Rating 8 - Good. 214 out of 1298 reviews
Rating 6 - Okay. 307 out of 1298 reviews
Rating 4 - Poor. 191 out of 1298 reviews
Rating 2 - Terrible. 208 out of 1298 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Joshua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

No hot water

No hot water in our room. I let the front desk know. They said they would send up someone to fix it, but there was still no hot water the next morning the shower was dirty as well. The rooms are very outdated, especially for the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Breakfast Is Buffet Style I Had The Pool River Front View Service Was Great The Workers Were Friendly I Enjoyed My Stay Hopefully I Can Come Down Again There's So Much To Do
Stayed 2 nights in Feb 2025

2/10 Terrible

Antwan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Showersbdidnt drain properly in two rooms
Stayed 2 nights in Feb 2025

2/10 Terrible

Brenda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had moldy carpet, backed up showers, wallpaper falling out & furniture dent and broken
Stayed 2 nights in Feb 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

A very tired hotel in need of an overhaul

The staff was friendly and helpful but the facility is tired and due for a major upgrade. The room was fine and for the price and view of the river I would stay there again. It was just that the facility showed its age. Little things were broken or showed a lot of wear. I had higher expectations and was disappointed.
Stayed 3 nights in Jan 2025

4/10 Poor

NaSheryl

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not my best stay

The room itself was clean. However, the bathroom not so clean. The shower had a dirty towel hanging over the shower rod and it hand a bad odor.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service

Mediocre

Mattress too soft. No hot water at bathroom sink. Handicap accessible shower flooded the whole bathroom floor when turned on. Nice view of the river!
Stayed 1 night in Feb 2025

10/10 Excellent

Karlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 3 nights in Jan 2025

4/10 Poor

Andree

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The carpet in the room was dirty, chipping paint on the door, dirty tub, dirty curtain, air conditioning handler extreme noisy preventing one from having a restful sleep. The hotel wouldn't give me a refund as the reservation was made through you.
Stayed 3 nights in Feb 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Latoya, was professional. Courteous, knowledgeable, and patient. The breakfast was really good, with a great selection of items. The hotel rooms need an update, but was clean and convenient. The area surrounding the hotel was adjacent to the Riverwalk. Close to the performing arts center, museum and restaurant. I would recommend it.
Stayed 2 nights in Feb 2025

4/10 Poor

Vanessa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bad choice

The hotel is very poorly maintained. Here are just two pictures showing its lack of detail and caring—similar scenarios throughout the room and the hotel's common areas. I’d not stay here again. The check-in staff was great.
Stayed 1 night in Feb 2025

4/10 Poor

DIANE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs upgrading

Difficult to find especially at night. Bathroom needs more shelving/areas for personal items Soap film/scum in shower Hot water not really hot, bath fixture difficult to operate/falling off Rust on toilet paper holder Incessant noise from bridge traffic Need TV guide, paper restaurant, activity information. Front desk very friendly! Housekeeping very kind - thank you to 27 year female employee who helped me with my luggage.
Stayed 2 nights in Feb 2025

4/10 Poor

Troy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs Attention

It’s troubling when you see mold and mildew growing on the ceiling of the shower in a Double Tree Hotel. They normally have a much higher bar than this. Our sink had someone’s whisker clippings in it to boot.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew, Ticonderoga

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is outdated and needs updating. Road noise is bothersome. Great view of the river and fountains Very nice spacious rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

Takera

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. The location was perfect with a beautiful view of the river and downtown. Close to the stadium, right on the water. Loved the mid century modern exterior. Room was great- the balcony was so nice to have- loved the ability to have fresh air in the room. Yes the rooms are very 2015 and “outdated” but it was clean. Staff was fantastic. I will stay here again and again.
Stayed 2 nights in Jan 2025

10/10 Excellent

juan

Stayed 3 nights in Jan 2025

6/10 Okay

Ryan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Water was turned off one night for sewer maintenance. Hot water service was out for most of a different day.
Stayed 5 nights in Jan 2025

8/10 Good

Mike L

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice , the only thing was the shower didnt have hot water only look warm
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Ehiosasele

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 2 nights in Jan 2025

6/10 Okay

Christina

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

LaToya

Liked: Amenities
The staff at the front desk were very professional and nice. The room was very cleaned. During my stay I was given cleaned towels and a well made bed every day. I would highly recommend this spot.
Stayed 3 nights in Jan 2025