DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverwalk hotel with 2 restaurants and bars/lounges

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

View from property
View from property
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Front of property - evening/night
Reception

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • Gym
  • Parking available
The current price is NZ$228
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Daily's Place
    ‪3 min drive‬
  • EverBank Stadium
    ‪4 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • 28 sq m
  • 1 bedroom
  • River view
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Riverfront)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Sofa bed - queen
Premium bedding
  • 21 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • 28 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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About the area

Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront places you in the centre of Jacksonville, within just a 5-minute stroll of Museum of Science and History and within 20 minutes of Jacksonville Museum of Modern Art. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, St. Johns Provision Co., serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 24-hour gym, free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Downtown Jacksonville hotel, you'll be 2 km (1.2 mi) from San Marco Theatre and 2.6 km (1.6 mi) from VyStar Veterans Memorial Arena.

What's nearby

  • Florida Theatre - 11 min walk - 0.9 km
  • Prime F. Osborn III Convention Center - 2 min drive - 2.1 km
  • VyStar Veterans Memorial Arena - 3 min drive - 2.0 km
  • Daily's Place - 3 min drive - 2.7 km
  • EverBank Stadium - 4 min drive - 3.0 km

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • Morton's The Steakhouse
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • The Southern Grill
  • ‪Sake House - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Riverwalk hotel with 2 restaurants and bars/lounges
DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 293 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 2015
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with MP3 docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided once per stay.

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (75 centimetre high)
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 for adults and from USD 11.00 for children
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 26.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on 24 Aug 2025 start from NZ$227.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yep, DoubleTree by Hilton Hotel Jacksonville Riverfront has a covered self car park with in/out privileges for USD 20.00 per day.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yep, and guests recommend it! DoubleTree by Hilton Hotel Jacksonville Riverfront has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6 AM to 10:00 PM.

What luxury perks are available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront features an outdoor pool, free pool cabanas and 2 restaurants.

What makes DoubleTree by Hilton Hotel Jacksonville Riverfront a romantic place to stay?

Pool-view dining and a champagne service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Jacksonville Riverfront.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and an outdoor pool, it's no surprise that DoubleTree by Hilton Hotel Jacksonville Riverfront is a hit with families.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront serve breakfast?

Yep, buffet breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, DoubleTree by Hilton Hotel Jacksonville Riverfront does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in begins at 4 PM. Check-out time is 11 AM.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 410 out of 1361 reviews
Rating 8 - Good. 224 out of 1361 reviews
Rating 6 - Okay. 306 out of 1361 reviews
Rating 4 - Poor. 200 out of 1361 reviews
Rating 2 - Terrible. 221 out of 1361 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lora

Stayed 1 night in Feb 2025

6/10 Okay

Kristi

Liked: Cleanliness, staff & service

Ok would stay again but a different room location

The view was nice , bed was comfortable however no hot water and noise from construction on the top floor was loud .
Stayed 2 nights in May 2025

2/10 Terrible

Louis K

Travelled with partner
Liked: Staff & service
I was places near the elevator and that's all I heard all night was the elevator going to and down and the doors closing. Couldn't sleep for work
Stayed 1 night in May 2025

8/10 Good

Yvette

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 1 night in May 2025

6/10 Okay

Melinda

Travelled with group
Stayed 1 night in May 2025

8/10 Good

ashley

Stayed 2 nights in May 2025

8/10 Good

Tangi

Stayed 1 night in Feb 2025

4/10 Poor

Tangi

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I stay here all the time and love this location. However this visit was bad. I had a molded shower curtain. Staff is nice but they were not very responsive on this visit.
Stayed 3 nights in May 2025

6/10 Okay

Azita

Business traveller
Very noisy. The windows were not thick or sealed to prevent outside noise.
Stayed 2 nights in May 2025

2/10 Terrible

LaQuita

Disliked: Staff & service
I was highly disappointed with the check in process. When I booked my room, I booked and paid for a king size bed with a river view. Because the resort was packed, they put me I a room with a double bed and the parking lot for my view. $400 for a room that I didn’t want. I was very disappointed in how the staff handled the situation.
Stayed 1 night in May 2025

8/10 Good

Rukiya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
For the amount of money spent. My room had old old furniture in it. The room didn't come with a microwave or refrigerator.
Stayed 1 night in May 2025

6/10 Okay

Chloe

Travelled with partner
Disliked: Property conditions & facilities
Zero security. Access to pool area from public riverwalk is open to anyone who tries the gate. Access to hotel from underground parking lot is also open to everyone. There are security measures on these doors, but they are inoperative.
Stayed 4 nights in May 2025

6/10 Okay

Hope

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Property was nice but bathroom shower head was awful and slightly broken
Stayed 2 nights in May 2025

2/10 Terrible

Matt

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location, restaurants, service, and lobby were great. The room was terrible. Everything was old and many things were not functional. Shower leaked a puddle into the floor of bathroom and had no hot water. Sink wouldn't drain. carpet was stained and patchy around edges. Walls had several smudges. Bed was like a hammock on one side and lumpy and hard on the other. USB charging station was not functional. They wouldn't let me change rooms. i checked out a day early.
Stayed 2 nights in May 2025

8/10 Good

Tammy

At check in they couldnt find our reservation, so it took forever. This is an older property in downtown. Its very close to Riverwalk and Friendship Fountain. Our roo. Wasnt
Stayed 1 night in May 2025

4/10 Poor

Jason

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The toilet paper role falling off the wall. Shower had some weird slope that flooded the whole bathroom. No fridge or microwave. 12$ for 2 sodas 22$ self parking fee when there are so many open spaces
Stayed 1 night in May 2025

6/10 Okay

LaTeena, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our drain in the tub was clogged. Overall good stay!!
Stayed 2 nights in Apr 2025

8/10 Good

Thaimi

Stayed 1 night in May 2025

8/10 Good

Julio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel & the personnel were very nice. But they can improve their rooms with a little maintenance.
Stayed 1 night in Apr 2025

8/10 Good

WILLIAM

Travelled with partner
Liked: Property conditions & facilities
Great location. Upon arriving we had a light bulb burnt out. They came right away and replaced it. Unfortunately the guy dropped the old bulb. He tried to clean it up but there was still glass in the cracks of the flooring so we had to call again for someone to clean it up better so we didn’t chance getting glass in our feet. Otherwise, nice location and I’d stay again.
Stayed 2 nights in May 2025

8/10 Good

Ivette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ayasha

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Griffin

Liked: Cleanliness, staff & service, property conditions & facilities
Great waterfront although a little tricky to walk to downtown since you have to go across the bridge (though great view). Great for getting to the stadium too.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ilona

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay but Much of the furniture and appliances was out dated. I frequently stay at Hiltons and this was very surprising. The lobby was remodeled and very nice but rooms and air conditioning can be updated for the prices. We booked for a King bed with city view and got double beds. Room was smaller than anticipated as well.
Stayed 2 nights in Apr 2025