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Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Lobby
Lobby
Outdoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$231
includes taxes & fees
19 July - 20 July

Explore the area

View map
1515 Prudential Dr, Jacksonville, FL, 32207
  • Place, VyStar Veterans Memorial Arena
    ‪7 min drive‬
  • Place, Daily's Place
    ‪7 min drive‬
  • Place, EverBank Stadium
    ‪7 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Pool View

Room, 2 Queen Beds, Pool View

Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(130 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

View from room

Junior Suite, 1 Bedroom (Partial Water View)

7.0 out of 10
Good
(11 reviews)
  • River view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

9.0 out of 10
Wonderful
(22 reviews)
  • River view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(82 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

7.4 out of 10
Good
(11 reviews)
  • River view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(13 reviews)
  • River view
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, River View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View (Mobility Accessible, Tub)

  • River view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Jacksonville

Southbank Hotel by Marriott Jacksonville Riverwalk puts you in the centre of Jacksonville, 1.3 km (0.8 mi) from Baptist Medical Center Jacksonville and 3.1 km (1.9 mi) from VyStar Veterans Memorial Arena. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a conference centre, a 24-hour business centre and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 3.5-property class Downtown Jacksonville hotel, you'll be 3.4 km (2.1 mi) from Daily's Place and 4 km (2.5 mi) from EverBank Stadium.

What's nearby

  • Friendship Park - 7 min walk - 0.7 km
  • Florida Theatre - 18 min walk - 1.6 km
  • VyStar Veterans Memorial Arena - 7 min drive - 3.6 km
  • Daily's Place - 7 min drive - 4.3 km
  • EverBank Stadium - 7 min drive - 5.4 km

Getting around

  • Riverplace Station - 7 min walk
  • Jacksonville Station - 15 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive

Restaurants

  • ‪The Bearded Pig - ‬9 min walk
  • ‪Ruth's Chris Steak House - ‬10 min walk
  • ‪The Southern Grill - ‬7 min walk
  • ‪Locals' - ‬8 min walk
  • ‪V Pizza - ‬10 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

Southbank Hotel by Marriott Jacksonville Riverwalk offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 22 meeting rooms. Event space at this hotel measures 39425 square feet (3663 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Southbank Hotel by Marriott Jacksonville Riverwalk. For a fee, parking is available.

This 3.5-star Jacksonville hotel is smoke free.

  • 1 building
  • 322 guestrooms or units
  • 5 levels
  • 39425 sq ft of conference space
  • 3663 sq. m of conference space
  • Built in 1980
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Southbank Hotel by Marriott Jacksonville Riverwalk offers 322 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Exterior
Hyatt Regency Jacksonville
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  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,692 reviews
The price is NZ$369
includes taxes & fees
15 July - 16 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 16 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • Conference centre (39,425 square foot of space)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 August 2025 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults and USD 5 to 10 for children
  • Uncovered self-parking fee: USD 16.00 per day (in/out privileges)
  • Valet parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

What is the cancellation policy at Southbank Hotel by Marriott Jacksonville Riverwalk?

Southbank Hotel by Marriott Jacksonville Riverwalk offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Southbank Hotel by Marriott Jacksonville Riverwalk?

As of 7 Jul 2026, prices found for a 1-night stay for 2 adults at Southbank Hotel by Marriott Jacksonville Riverwalk on 19 Jul 2026 start from NZ$231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yep, Southbank Hotel by Marriott Jacksonville Riverwalk has an uncovered self car park with in/out privileges for USD 16.00 per day. A self car park is also available, for a fee.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a pool?

Southbank Hotel by Marriott Jacksonville Riverwalk has a pool. The pool is open 7:00 AM to 10:00 PM.

What makes Southbank Hotel by Marriott Jacksonville Riverwalk a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Southbank Hotel by Marriott Jacksonville Riverwalk.

Is Southbank Hotel by Marriott Jacksonville Riverwalk family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Southbank Hotel by Marriott Jacksonville Riverwalk is a hit with families.

Does Southbank Hotel by Marriott Jacksonville Riverwalk serve breakfast?

Yep, cooked-to-order breakfast is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, Southbank Hotel by Marriott Jacksonville Riverwalk does not offer an airport shuttle service.

Is there a bar or restaurant at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Southbank Hotel by Marriott Jacksonville Riverwalk?

Furry friends are welcome at Southbank Hotel by Marriott Jacksonville Riverwalk, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 11 kg per pet.

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 869 out of 1649 reviews
Rating 8 - Good. 348 out of 1649 reviews
Rating 6 - Okay. 208 out of 1649 reviews
Rating 4 - Poor. 120 out of 1649 reviews
Rating 2 - Terrible. 104 out of 1649 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel.!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pernell

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Good location, comfortable and friendly staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed. Nice location on the river.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the comfortable beds, staff and quiet convenience of Southbank. Great value. We stay here often.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - across from RiverWalk. Great restaurant adjacent to the hotel - Chart Restaurant. Views of downtown. Avis/Budget car rental on site - so convenient.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

ALMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Great service by the employees
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ginger

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Timmeshia

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were nice and helpful.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities
Nice room and located right at River walk. Ruth Chris’ restaurant is right there and was outstanding
Stayed 1 night in Jan 2026
Verified

8/10 Good

Chris

The staff were helpful and accommodating-great! Breakfast was awesome. Location is right on the Riverwalk. Renovation is underway in many parts of the hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Clean room and great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room. Enjoyed our stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness
Easy check in, staff was very helpful. Convenient location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

chantell

Liked: Cleanliness, staff & service
Had so much fun
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities
Clean quiet and welcoming
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Venter Wright

Liked: Cleanliness, amenities, property conditions & facilities
Nice room courteous staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jessica

Liked: Staff & service
We needed to change hotels and they made it very easy with no additional fees for the change in our plans.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

bernie

Staff was nice and respectful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent check-in, staff was GREAT and room was spacious, clean and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities
Staff were incredibly nice and patient with questions. The location of the hotel was great. It was also very clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Clean room,nice room,friendly staff..location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff was courteous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mediha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay, but staff and the facility were great. Did not have a chance to use any amenities. Would go again.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Construction was going on when we stayed
Stayed 3 nights in Feb 2026