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TownePlace Suites by Marriott Jacksonville

3.0 star property
Hotel in Jacksonville with seasonal outdoor pool and free breakfast

Photo gallery for TownePlace Suites by Marriott Jacksonville

Premium bedding, in-room safe, desk, laptop workspace
Lobby lounge
Seasonal outdoor pool
32-inch flat-screen TV with cable channels, TV
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
400 Northwest Drive, Jacksonville, NC, 28546
  • Place, Carolina Forest Park
    ‪3 min drive‬
  • Place, Richard Ray Park
    ‪3 min drive‬
  • Place, Jacksonville Commons
    ‪4 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪29 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

32-inch flat-screen TV with cable channels, TV

Suite, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed (Mobility/Hearing Accessible, Tub)

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Jacksonville

TownePlace Suites by Marriott Jacksonville places you in the heart of Jacksonville, within a 20-minute walk of Challenge Course Park and 1.7 km (1.1 mi) from Carolina Forest Park. Highlights at this hotel include in-room kitchens, free WiFi and free high-speed Internet. .Enjoy the gym and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free continental breakfast is offered between 7:00 AM and 9:00 AM. There's also the convenience of self parking. .In proximity to this 3-property class Jacksonville hotel you'll find Camp Lejeune Main Gate and Visitor Center.

What's nearby

  • Challenge Course Park - 17 min walk - 1.4 km
  • Carolina Forest Park - 3 min drive - 1.7 km
  • Richard Ray Park - 3 min drive - 2.7 km
  • Jacksonville Commons - 4 min drive - 2.1 km
  • Hyde Park - 4 min drive - 4.0 km

Getting around

  • Wilmington, NC (ILM-Wilmington Intl.) - 68 min drive

Restaurants

  • ‪7 Brew Coffee - ‬16 min walk
  • ‪El Cerro Tacos - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive

About this property

TownePlace Suites by Marriott Jacksonville

Hotel in Jacksonville with seasonal outdoor pool and free breakfast
TownePlace Suites by Marriott Jacksonville offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is served daily. The business-friendly TownePlace Suites by Marriott Jacksonville also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Jacksonville hotel is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
TownePlace Suites by Marriott Jacksonville offers 86 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5.12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per accommodation, per day, plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.12 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 5 per accommodation, per day plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 11:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Aparthotel Jacksonville
Towneplace Suites Jacksonville
TownePlace Suites Marriott Jacksonville Aparthotel
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott Jacksonville
TownePlace Suites Marriott Jacksonville Hotel
Towneplace Suites By Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Jacksonville
TownePlace Suites by Marriott Jacksonville Hotel Jacksonville

Frequently asked questions

What is the cancellation policy at TownePlace Suites by Marriott Jacksonville?

TownePlace Suites by Marriott Jacksonville offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at TownePlace Suites by Marriott Jacksonville?

Yep, TownePlace Suites by Marriott Jacksonville has a self car park for USD 5.12 per day. A self car park is also available, for a fee.

Does TownePlace Suites by Marriott Jacksonville have a pool?

TownePlace Suites by Marriott Jacksonville has a seasonal outdoor pool. The pool is open 11:00 AM to 9:00 PM (Seasonal outdoor pool open from June to September).

Does TownePlace Suites by Marriott Jacksonville serve breakfast?

You bet, free continental brekkie is served daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at TownePlace Suites by Marriott Jacksonville?

No, TownePlace Suites by Marriott Jacksonville does not offer an airport shuttle service.

What time are check-in & check-out at TownePlace Suites by Marriott Jacksonville?

Check-in begins at 4 PM. Check-out time is noon.

TownePlace Suites by Marriott Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 568 reviews
Rating 8 - Good. 158 out of 568 reviews
Rating 6 - Okay. 53 out of 568 reviews
Rating 4 - Poor. 15 out of 568 reviews
Rating 2 - Terrible. 19 out of 568 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Valarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were professional and friendly. Room was wonderful.
Stayed 4 nights in Oct 2025

8/10 Good

Patricia

Travelled with family
Liked: Amenities
Place was clean but it definitely needs some freshing up
Stayed 4 nights in Sep 2025

10/10 Excellent

Amy

Stayed 5 nights in Sep 2025

10/10 Excellent

Pachy, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, kitchenette and suite in general well equipped, really clean, many options to eat nearby and activities for fun, breakfast was great. The only thing is that they should be more specific about the pool, it was a one of the reasons why I chose this place and it was closed.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dwan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean, comfortable.
Stayed 3 nights in Jul 2025

2/10 Terrible

Rhonda

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We stayed there because it has a pool!!! Our son and his family are stationed in Jacksonville and we wanted to be able to hang out with them at the pool, it is still between 85 and 90 degrees during the day here!!! I was very upset that on Labor Day the pool was already closed!!! No other pools in the area are closed yet!! Very disappointed!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Martha

Stayed 2 nights in Aug 2025

6/10 Okay

Avis

Stayed 2 nights in Jul 2025

8/10 Good

Avis

Travelled with family
There was a weird smell in the room upon arrival. I went out and bought Clorox wipes and FEBREEZE to freshen the place. Also the air conditioner in one of the bedrooms had a weird noise. Overall the stay was good.
Stayed 3 nights in Aug 2025

2/10 Terrible

Al

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The room was nasty the living room furniture was all stained the cabinets were falling apart the stove wasn’t working the dishwasher ace a loud noise they charged me for my service said they don’t recognize emotional service dogs and I told she was an emotional service dog witch I didn’t and charged us 100.00 would never stay there again went to visit my Marine grandson
Stayed 6 nights in Jul 2025

10/10 Excellent

Paolo, Conroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

MARIA, OAKLAND PARK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, free parking, pool, gym, laundry, breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Clean, quiet, and affordable.
Stayed 7 nights in May 2025

8/10 Good

Rickey

Stayed 1 night in May 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Amazingly well-thought-out and designed rooms. Quiet location. So much for the price!
Stayed 1 night in May 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy. Staff was very personable and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Nicholas

Stayed 5 nights in Mar 2025

6/10 Okay

Jeannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was peaceful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gordan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jan 2025

2/10 Terrible

Amber

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to leave early due to a weather event at home coming in earlier than expected. When I checked out, I was told that I needed to contact the booker and I would be issued a refund for the night I could not stay. When I contacted the booker the next morning, this hotel told them they didn't process my check out until the next morning, so I'm ineligible for a refund. DO NOT STAY HERE.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very clean and staff were wonderful
Stayed 3 nights in Nov 2024

2/10 Terrible

Kirk, Virginia Beach

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bed was old and it was blood on the mattress
Stayed 2 nights in Nov 2024