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Hotel Austin Paradise - Pulai Utama

2.5 star property

Photo gallery for Hotel Austin Paradise - Pulai Utama

Executive Suite
Interior entrance
Aerial view
Room amenity
Superior Twin | Aerial view

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$79
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
No 75, 77&79, Taman Pulai 7, Taman Pulai Utama, Johor Bahru, Johor, 81300
  • Place, Universiti Teknologi Malaysia
    ‪15 min walk‬
  • Place, KSL City Mall
    ‪27 min drive‬
  • Place, Johor Bahru City Square
    ‪28 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Deluxe

Superior Deluxe

Superior Deluxe

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin

Shower, free toiletries, hair dryer, slippers

Superior Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 2
  • 1 King Bed

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About the area

Pulai

Hotel Austin Paradise - Pulai Utama puts you in the centre of Johor Bahru, 2.3 km (1.4 mi) from Universiti Teknologi Malaysia and 4 km (2.5 mi) from Pulai Spring Country Club. Highlights at this hotel include in-room free WiFi and LED TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and luggage storage. Added amenities include a lift. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Johor Bahru hotel include Paradigm Mall Johor Bahru and Sutera Mall.

What's nearby

  • Universiti Teknologi Malaysia - 15 min walk - 1.3 km
  • Sutera Mall - 11 min drive - 9.0 km
  • Paradigm Mall Johor Bahru - 12 min drive - 10.1 km
  • KSL City Mall - 27 min drive - 29.1 km
  • Johor Bahru City Square - 28 min drive - 33.9 km

Getting around

  • Kempas Baru Station - 25 min drive
  • Senai International Airport (JHB) - 24 min drive

Restaurants

  • ‪Restoran Agus - ‬16 min walk
  • ‪六顺美食中心 Restoran Liu Soon - ‬15 min walk
  • ‪Beriani Best - ‬13 min walk
  • ‪NAV Karaoke @ UMall - ‬13 min walk
  • ‪Joyous Coffee House 欢喜咖啡美食馆 - ‬15 min walk

About this property

Hotel Austin Paradise - Pulai Utama

As a guest of Hotel Austin Paradise - Pulai Utama, you'll find concierge services and a lift. WiFi is free in public spaces. Self parking is free.

This Johor Bahru hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
Hotel Austin Paradise - Pulai Utama offers 40 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Austin Paradise - Pulai Utama

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Touch 'n Go eWallet and Boost
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards, cash, mobile payments, Touch 'n Go eWallet and Boost. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Austin Paradise Taman Pulai Utama Hotel Skudai
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Hotel Austin Paradise - Pulai Utama Hotel Johor Bahru

Frequently asked questions

What is the cancellation policy at Hotel Austin Paradise - Pulai Utama?

Hotel Austin Paradise - Pulai Utama offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Austin Paradise - Pulai Utama?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Austin Paradise - Pulai Utama on 12 Apr 2026 start from NZ$79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Austin Paradise - Pulai Utama?

Yep, Hotel Austin Paradise - Pulai Utama has a free self car park.

Are there any beaches close to Hotel Austin Paradise - Pulai Utama?

The closest beach to Hotel Austin Paradise - Pulai Utama is Country Garden (14.9 km).

Is there a free airport shuttle available at Hotel Austin Paradise - Pulai Utama?

No, Hotel Austin Paradise - Pulai Utama does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Austin Paradise - Pulai Utama?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Austin Paradise - Pulai Utama?

No, pets and service animals are not allowed.

Hotel Austin Paradise - Pulai Utama Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
This might be a nice place for locals however it didn’t work for me. I like the Austin Heights area where there are multiple food choices, bars and massage businesses.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Julz, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new hotel

Everything is brand new so there were no problems. The room and its bathroom are very clean. But if I decide to stay there again, I will request for a room that is not facing the main road as it gets noisy at night, could not sleep well at night with the cars noises. Another complaint is one of the staff at the front desk was not that friendly, did not greet properly, I don't remember his name but he should treat his visitors equally regardless our races or our religious beliefs.
Stayed 2 nights in Feb 2018

8/10 Good

meksu83, Perak, Malaysia

Liked: Staff & service, property conditions & facilities

Simple but nice hotel

Quite far from Johor Bharu city but its ok if u have ur own transport Near to a local university This hotel is near to a convenience store 7E I booked a room with twin beds and the room a bit small and no window I have to join the bed so that i can pray bedsheet is dirty, i wonder if they changed it or not The towels are old so i used my own towels The room is very nice actually They provide toiletries, kettle, hair dryer Iron is exactly near my room but outside The staff is humble The hotel even got the security to look out their customers’ cars Parking quite a lot in front of the hotel and its building at night Im sure will book this hotel again
Stayed 1 night in Dec 2017

6/10 Okay

Ong

Simple & Basic

Basic, nothing outstanding.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Disliked: Staff & service

Nice small hotel but not so friendly

The hotel is value for money. However, the staffs there might not seems as friendly as they should. Simple gestures of friendliness should be shown as a basic hospitality to the customers. However, there are not much to complain about the hotel as the hotel is basically clean and well maintained. The location of the hotel is near to malls and also near to foodstalls (walking distance)

6/10 Okay

Verified traveller

Liked: Staff & service

Small hotel but nice

Compared to the price it is worth to stay in with nice & humble hotel staffs.

6/10 Okay

Bernard Ling

Liked: Staff & service

Overall, not bad.

Couldn't get access to their WiFi services. Kinda disappointed. Had to use own data for Internet access.

6/10 Okay

Verified traveller

Disliked: Staff & service

Budget stay

The check-in process is lengthy. The reception requested for prove of reservation which is not being practice by other property. Good for location and budget stay.

4/10 Poor

Ganesh

Stayed 1 night in Nov 2022