Jordan Road-Canyon Creek accommodation from NZ$150

We arrived later than planned a nd were told that our ground floor room was given to someone else, even though I had paid in full for our stay when booking the room. My sister is mobility impaired and needed a ground floor as I requested when I booked the room. They offered the only available room for the night and said they would put us in a ground floor room in the morning. The room they offered was upstairs, so it was difficult and painful for her to get up the stairs. Once in the room at 3AM, it was filthy,smelled awful and the floor carpet was stained badly. The next day we were moved to a ground level room. It was better,but still dirty/ stained carpet,as well as splatters of something on the bathroom walls behind the door. During the second night stay, my sister got up to use the bathroom and water was dripping from the ceiling vent cover and she nearly slipped and fell on the wet floor. That only happened once,so I really don't know what the cause was,perhaps an overflowing upstairs bathtub. Overall our stay was fine, it was fairly quiet, but trains do travel right behind the property. The property was outdated,needs a remodel and lots of repairs. We won't stay there again,next year,during our festival at Evergreen Fairgrounds.

Breakfast was delicious! So many choices and cooked to excellence! Front staff was so helpful and kind, allowed my son and I a later check out because we were taking a red eye out of Seattle! Fan in bathroom was noisy, but other than that, rooms are clean and beds and pillows were so so comfy! Highly recommended

Even though the hotel has several areas under renovation, the property is very clean both inside and out. It was quiet overnight and had a nice bed. Room was spotless.