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Hotel El Eden

3.0 star property
Adults-only motel in Juana Diaz with a 24-hour front desk

Photo gallery for Hotel El Eden

Premium Double Room, 1 Queen Bed, Non Smoking
Superior Double Room, 1 Queen Bed, Non Smoking
Deluxe Double Room, 1 Queen Bed, Refrigerator
Deluxe Double Room, 1 Queen Bed, Refrigerator
Exterior

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Carr 149, Km 4.6, Juana Diaz, 00795
  • Parque de Bombas
    ‪14 min drive‬
  • El Museo Castillo Serralles
    ‪16 min drive‬
  • La Guancha
    ‪17 min drive‬
  • Ponce (PSE-Mercedita)
    ‪10 min drive‬

Room options

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished lanai
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Non Smoking

Superior Double Room, 1 Queen Bed, Non Smoking | View from room

Superior Double Room, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Furnished lanai
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
  • 74 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 Queen Bed, Non Smoking

Premium Double Room, 1 Queen Bed, Non Smoking

Premium Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Furnished lanai
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Digital channels
  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, individually decorated, individually furnished, free WiFi

Standard Double Room

7.2 out of 10
Good
(12 reviews)

Highlights

Furnished lanai
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Digital channels
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Refrigerator

Deluxe Double Room, 1 Queen Bed, Refrigerator

Deluxe Double Room, 1 Queen Bed, Refrigerator

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Furnished lanai
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Juana Diaz

At Hotel El Eden, you'll be 2.9 km (1.8 mi) from Casa Museo de Los Santos Reyes and 14 km (8.7 mi) from Parque de la Ceiba. Highlights at this motel include in-room free WiFi and furnished lanais. .This pet-friendly motel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. .Places within a 15-minute drive of this 3-property class Juana Diaz motel include Museo de la Musica Puertorriquena and Ponce History Museum.
View more Motels in Juana DiazOpens in a new window

What's nearby

  • Parque de Bombas - 14 min drive - 18.7 km
  • Plaza of Delights - 14 min drive - 18.7 km
  • El Museo Castillo Serralles - 16 min drive - 19.1 km
  • La Guancha - 17 min drive - 22.6 km
  • Hacienda Buena Vista - 25 min drive - 28.7 km

Getting around

  • Ponce (PSE-Mercedita) - 10 min drive

Restaurants

  • ‪Magayan Patio - ‬5 min walk
  • ‪Maridaje - ‬3 min drive
  • ‪Los Domplines - ‬3 min drive
  • ‪Pizza Hut - ‬4 min drive
  • ‪El Boricua - ‬6 min walk

About this property

Hotel El Eden

Adults-only motel in Juana Diaz with a 24-hour front desk
Hotel El Eden offers its guests multilingual staff and 24-hour room service. WiFi is free in public spaces.

This 3-star Juana Diaz motel is smoke free.

  • 48 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • No smoking on site
Hotel El Eden offers 48 air-conditioned accommodations, with complimentary slippers. Rooms open to furnished lanais. Each accommodation is individually furnished and decorated. 45-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. This Juana Diaz motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lb per pet)

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Gas fee: USD 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Motel El Eden Juana Diaz
El Eden Juana Diaz
Motel El Eden
Hotel El Eden Motel
Hotel El Eden Juana Diaz
Hotel El Eden Motel Juana Diaz

Frequently asked questions

What is the cancellation policy at Hotel El Eden?

Hotel El Eden offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel El Eden?

The closest beach to Hotel El Eden is Playa Hilton Ponce (12.2 km).

What makes Hotel El Eden a romantic place to stay?

24-hour room service, plus private lanais in the guestrooms, help set the scene for a romantic weekend at Hotel El Eden.

Is Hotel El Eden family-friendly?

No, Hotel El Eden is an adults-only property.

Is there a free airport shuttle available at Hotel El Eden?

No, Hotel El Eden does not offer an airport shuttle service.

What time are check-in & check-out at Hotel El Eden?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel El Eden Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 316 out of 512 reviews
Rating 8 - Good. 88 out of 512 reviews
Rating 6 - Okay. 47 out of 512 reviews
Rating 4 - Poor. 15 out of 512 reviews
Rating 2 - Terrible. 46 out of 512 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean 👌 however, this is not a hotel it is a motel but great for a couple escape.
Stayed 1 night in Apr 2025

2/10 Terrible

Raymond, West Lawn

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This place has potential to be awesome, but the set up is terrible. There were no plugs to plug in and charge the phone or anything for that matter. There were no blankets and to get one you had to deposit $50. They took more than an hour to bring the blanket, and they had no office to go n and communicate with anyone. The only way to contact them was by phone that wasn't picked up. The internet didn't work well enough to connect to any streaming service. They also didn't want to let me see the room saying that all the rooms looked the same, so as to deny me access. If it weren't for their deceptive refund practices I wouldn't have stayed. There was also no hot water for the majority of the time I spent there. The best thing about my room is that it had a small private pool. The floor was super deadly as there was nothing in the floor to help your footing. I was rooting for this place but I cannot recommend. Lastly the look outside of the room is super awkward. It looks like a storage facility. You don't even know that you're at a motel as it doesn't reveal itself. It looks straight like a haul storage facility. They don't even have an office to go in and check in or out. They protect their flimsy blanket and double checked that they got it more than they put effort in helping the customer. You are basically on your own with nothing nearby except stray dog in what feels like a barricade bunker. I could go on but it's all the same. It was terrible even at the value price.
Stayed 1 night in Apr 2025

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!!!
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why, If I am booking a room with a private pool for 24 hours, why, I may not have visitors over. Not to stay, just to visit. Any reason why? I mean, it is a hotel room.
Stayed 1 night in Apr 2025

6/10 Okay

Frances

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

David A. Ortiz

Travelled with partner
Disliked: Cleanliness, staff & service
I reserved something that wasn’t what I had
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Amenities
Nice cozy place and very clean…
Stayed 3 nights in Mar 2025

10/10 Excellent

Hector R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Iraida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it ❤️
Stayed 1 night in Mar 2025

2/10 Terrible

Kacee

Travelled with partner
Disliked: Cleanliness, amenities
Cockaroaches
Stayed 3 nights in Feb 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Amenities
Need a coffee maker.
Stayed 1 night in Mar 2025

2/10 Terrible

Ramon

Disliked: Staff & service, property conditions & facilities
Not what i was expected
Stayed 1 night in Mar 2025

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

"Love hotel" Beware

This is a love hotel, meaning it is rented by the hour to people to come have s*x. This was not mentioned or conveyed in the listing. We had to stay one night as we had booked it for two nights and arrived late in the evening. We did not stay the second night. We have been trying to get a refund and have gotten nowhere. I will never use Hotels.com to book ever again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rivarol

Stayed 3 nights in Jan 2025

6/10 Okay

Nilda

Travelled with group
Liked: Staff & service
Disliked: Amenities
The property rents rooms for 5 hours and the marketing of rooms with a pool is not necessarily what you get.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend for a night or two!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacqueline, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is always a pleasure
Stayed 5 nights in Feb 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Albert

Stayed 2 nights in Feb 2025

2/10 Terrible

Pamela

Liked: Cleanliness
This is not a hotel! It is designed for very private short term use. The garage represents half of the space. The garage door closes immediately after entry in order to maintain privacy with a partner. The sign by the room entrance quotes a 6 hr charge! Also the ad suggests a soak pool but our "villa" did not have one. Because sleeping is not the reason people rent the rooms it doesn't matter that it is just a few feet from the busy street. Therefore this establishment is not an appropriate "hotel" for Expedia to advertise.
Stayed 1 night in Feb 2025

8/10 Good

aneishka

Stayed 1 night in Jan 2025

10/10 Excellent

Osualdo, Rochester

Stayed 1 night in Jan 2025

8/10 Good

Aaron

Stayed 5 nights in Jan 2025