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Fairmont Orchid Gold Experience

5.0 star property
Luxury resort on the beach, with outdoor pool

Photo gallery for Fairmont Orchid Gold Experience

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Property preview
Lobby sitting area
Exterior
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
The current price is NZ$1,869
includes taxes & fees
19 Dec - 20 Dec

Explore the area

View map
1 N Kaniku Drive Kohala-Building A, Kamuela, HI, 96743
  • Place, Mauna Lani Resort Golf Course
    ‪14 min walk‬
  • Place, Puako Beach
    ‪15 min walk‬
  • Place, Mauna Lani Beach
    ‪9 min drive‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪38 min drive‬

Room options

View all photos for Fairmont Gold, 1 King, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, 1 King, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, 2 Queens, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, 2 Queens, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont Gold, 1 King, Garden View, Gold Lounge Access (Newly Renovated, High Floor)

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, 1 King, Garden View, Gold Lounge Access (Newly Renovated, High Floor)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Minibar, in-room safe, desk, soundproofing

Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 98 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 98 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Fairmont Gold, 1 King, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, 1 King, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, 2 Queens, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, 2 Queens, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

About the area

Kamuela

A luxury stay in Kamuela awaits you at Fairmont Orchid Gold Experience. Within a 5-minute stroll you'll find Puakō Petroglyph Park and Mauna Lani Historic Park within a 20-minute walk. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Spa Without Walls can include deep-tissue massages, reflexology and mani/pedis along with access to the sauna and steam room. The restaurant, Brown's Beach House, serves Hawaiian cuisine and is open for dinner. Kahakai Bar is the resort's own bar, serving drinks along with light fare. Spend the day at the private beach where you'll find cabanas, and enjoy the 10 outdoor tennis courts and golf course. Plus you'll find an outdoor swimming pool, a gym and a free manager's reception. Each morning free full breakfast is offered between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 5-property class Kamuela resort include Mauna Lani Resort Golf Course and Mauna Lani Beach.
View more Resorts in KamuelaOpens in a new window

What's nearby

  • Puakō Petroglyph Park - 5 min walk - 0.5 km
  • Mauna Lani Resort Golf Course - 14 min walk - 1.2 km
  • Puako Beach - 15 min walk - 1.3 km
  • Francis H.I'i Brown North Golf Course - 17 min walk - 1.5 km
  • Mauna Lani Beach - 9 min drive - 1.9 km

Getting around

  • Kamuela, HI (MUE-Waimea-Kohala) - 35 min drive

Restaurants

  • ‪Lagoon Grill - ‬15 min drive
  • ‪Waikoloa Coffee Company - ‬17 min drive
  • ‪Nui Italian - ‬15 min drive
  • ‪Mauna Lani Coffee Company - ‬4 min drive
  • ‪Breakfast at Water's Edge - ‬15 min drive

About this property

Fairmont Orchid Gold Experience

Luxury resort on the beach, with outdoor pool
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. Enjoy a summer holiday at Fairmont Orchid Gold Experience, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. This luxury resort also offers an outdoor pool, outdoor tennis courts and a health club. Parking is available for a fee.

This 5-star Kamuela resort is smoke free.

  • 1 floor
  • 45 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Fairmont Orchid Gold Experience offers 45 accommodations with minibars and video game consoles. Rooms open to furnished lanais. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

55-inch LCD televisions come with cable channels and pay-per-view films. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Spa Without Walls has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Fairmont Orchid
  • On private beach
  • Pool
  • Spa pool
  • Spa
4.6 out of 5, Wonderful, 1,005 reviews
The price is NZ$1,299
includes taxes & fees
18 Dec - 19 Dec
Fairmont Orchid

Property amenities

Parking and transport

  • Limo/town car service
  • Parking on site (USD 40 per night; includes in/out privileges)
  • Valet parking on site (USD 60 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brown's Beach House
  • Hale Kai
  • Kahakai Bar
  • Luana Lounge
  • Orchid Court

Things to do

  • 10 outdoor tennis courts
  • 18-hole golf course
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Fishing
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 30,000 square feet of conference space
  • Business centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.62 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Faxes
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Parking
  • Phone calls
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Orchid Gold Experience Resort
Fairmont Orchid Gold Experience Kamuela
Fairmont Orchid Gold Experience Resort Kamuela

Frequently asked questions

What is the cancellation policy at Fairmont Orchid Gold Experience?

Fairmont Orchid Gold Experience offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Orchid Gold Experience?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Fairmont Orchid Gold Experience on 19 Dec 2025 start from NZ$1,771.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Orchid Gold Experience?

Yep, Fairmont Orchid Gold Experience has a self car park with in/out privileges for USD 40 per night. A self car park is also available, for a fee.

Are there any beaches close to Fairmont Orchid Gold Experience?

The closest beach to Fairmont Orchid Gold Experience is Mauna Lani Beach (1.7 km).

Is there a spa on site at Fairmont Orchid Gold Experience?

Yep, Spa Without Walls is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Fairmont Orchid Gold Experience have a pool?

Fairmont Orchid Gold Experience has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Fairmont Orchid Gold Experience?

Fairmont Orchid Gold Experience features a private beach, a full-service spa and a health club.

What makes Fairmont Orchid Gold Experience a romantic place to stay?

1 hot tub and couples spa treatments, as well as private lanais in the guestrooms, all help set the scene for a romantic weekend at Fairmont Orchid Gold Experience.

Is Fairmont Orchid Gold Experience family-friendly?

You bet! With amenities such as children's meals and a private beach, as well as children's slippers and childcare services in the guestrooms, it's no surprise that Fairmont Orchid Gold Experience is a hit with families.

Does Fairmont Orchid Gold Experience serve breakfast?

Yep, free full breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Fairmont Orchid Gold Experience?

No, Fairmont Orchid Gold Experience does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Orchid Gold Experience?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Orchid Gold Experience?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fairmont Orchid Gold Experience?

Dogs are welcome at Fairmont Orchid Gold Experience, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Fairmont Orchid Gold Experience?

Yep, Fairmont Orchid Gold Experience has an 18-hole golf course.

Reviews

Fairmont Orchid Gold Experience Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 58 out of 71 reviews
Rating 8 - Good. 9 out of 71 reviews
Rating 6 - Okay. 3 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

Reviews

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Excellent location - close to beautiful white sand beaches, close to shopping & dining. Nice BF. Waterfalls at the resort can be noisy at night if you enjoy sleeping with your balcony door open, and have a resort/pool/part sea view room.
Stayed 5 nights in Aug 2025

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out of 10

This property is exquisite! The staff went above & beyond to make our stay so lovely. The room & grounds were very well maintained and luxurious. We took advantage of the beautiful private beach that is teaming with tropical fish & sea turtles. 10 out of 10!
Stayed 2 nights in Aug 2025

6/10 Okay

Roee

Travelled with family
I stayed at the Fairmont Orchid Gold and left very disappointed. I paid over $1,000 per night expecting a true luxury experience, but the reality was far from it. The rooms are extremely standard, nothing special at all. They advertise them as “renovated,” but honestly, they look average and unimpressive. For this price point, I expected something far more modern, comfortable, and unique. Service across the hotel was also not what you would expect from a so-called world-class resort. Most of the staff did not seem very attentive or welcoming. It often felt like guests were an afterthought rather than the priority. The only exception was Laura at the Gold Front Desk, who was outstanding. She was professional, warm, and truly helpful. Unfortunately, one great employee doesn’t make up for the lack of service overall. Yes, the property itself is nice, but it is nowhere near what the hotel’s reputation and marketing suggest. It is not the level of luxury or service you would expect for the money charged. Bottom line: This hotel is overpriced for what it offers. It is okay at best, but definitely not worth the premium. I left feeling like I wasted a lot of money on an experience that was just average.
Stayed 5 nights in Aug 2025

10/10 Excellent

Olivia, San Mateo

Liked: Cleanliness, amenities, property conditions & facilities
I had a lovely time in a beautiful place with views from everywhere on the property. Everyone was kind, helpful & welcoming.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roman, New York

Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gold Experience was awesome!
Stayed 6 nights in Jun 2025

6/10 Okay

veronica

Travelled with family
Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gold sparkles

We stayed here for our 10 year wedding anniversary and our stay was fantastic. Our ocean view room had a great view of the golf course and ocean. There is a private beach and the pool is open 24/7. The gold experience was top notch and we felt well taken care of. I believe the hotel is great without the gold but the gold put it over the top. We would stay here again with or without gold.
Stayed 5 nights in Apr 2025

10/10 Excellent

Julieta L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Thane L.

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great time vacationing here. Staff was amazing!
Stayed 6 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Amenities
They upgraded us to a suite for our honeymoon. The rooms are newly redone and are so beautiful and thoughtful. The Gold experience made us feel like royalty, although I would think it would maybe include some parking perks or pool perks. The grounds of the hotel were outstanding. First time I ever thought - I would travel specifically to stay at another fairmont hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont Gold at Kona is an an outstanding venue. People are trained, courteous and efficient. The price-value relationship is a winner. Comment, the beautiful tile floor in the shower was so slick neither my wife nor I dared use the shower. We are both healthy by the way, wanted to stay that way. A simple synthetic shower mat would be all that would have been needed.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew, Woodside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful with a wonderful pool area and protected beach. Staff goes out of their way to provide excellent service!
Stayed 8 nights in Dec 2024

8/10 Good

Dr Ben

Stayed 4 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic vacation on Kona

The property was gorgeous and the views of the water were spectacular. We had an ocean view room that was worth the upgrade, and the beachside restaurants took full advantage of the views. We paid extra for the Gold package and the service was outstanding. Staff were friendly, helpful, and timely the making sure the breakfast, snacks, and evening appetizers were set up. Fitness center was top notch and concierge services at the resort made some high quality recommendations that saved us time and resulted in a great experience. The location of the resort in the Mauna Lani area near Kona is close to shopping and restaurants but far enough away that the grounds are serene and peaceful. Highly recommend the property and the upgrade to the Gold package.
Stayed 6 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Julie, Gates Mills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on a secluded beach about a half hour from Kona. The Gold Orchid Lounge was really nice and included breakfast and appetizers as well as juice, coffee and water. Most of the staff were excellent. The bed was very comfortable. The beach was a great place to watch sunset. It is close to Blue Hawaiian helicopter tours. We tried the restaurant Brown’s beach house. The ambiance with live music was nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

james Robbins, Sandy

Stayed 12 nights in Jul 2024

10/10 Excellent

Brigham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Orchid is a lovely property, well groomed with waterfalls, koi ponds and beautiful flowers and trees all around. At night we fell asleep to the waterfall, in the morning we woke to birdsong. The staff was wonderful and attentive. Learning our names and engaging with us. Having the Gold experience provided us with a more dedicated concierge team, breakfast and canape which was all fresh prepared, local and delicious. Among the Gold experience staff, we engaged a lot with Samuel, Kacia and Lisa who all ensured our stay was relaxing and enjoyable. We look forward to returning to Hawaii and the Fairmont Orchid.
Stayed 6 nights in Jul 2024

10/10 Excellent

Yating

Travelled with family
Liked: Property conditions & facilities
We stayed at Fairmont Orchid Gold for six nights as a family and the services we have received were exceptional. Although we had to wait a bit for our room to be ready, we were able to relax and enjoy refreshments at the Gold lounge. Due to some complications we encountered we got a free upgrade to a suite with ocean view which made our stay even more comfortable. The hotel property ground is amazing with beautiful landscapes at every corner. The private beach with a cove made swimming and snorkeling in the ocean very safe and enjoyable particularly when you have younger kids. We enjoyed delicious breakfast and evening refreshments every day at the gold lounge and all service members were extremely courteous and have us very useful suggestions on where to visit. Overall we love our stay at Fairmont orchid and will definitely come back in future!
Stayed 6 nights in Jun 2024

10/10 Excellent

Rene, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, family friendly place. Not crowded. Quiet and relaxing. Awesome staff.
Stayed 7 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, safe, relaxing, friendly.
Stayed 3 nights in Jun 2024