Kanaleneiland Hotels with Hot Tub in Room

I like this place, overall the staff were so nice. Unfortunately my husband and I never felt safe we blocked the door with our luggages on the very first day, due to maybe poor communication with the front staff and housekeeping but one guy opened the door on our very first day, he knocked once and opened it. The guy doesn’t seem housekeeping as he was wearing casual clothes eventhough there’s already a DO NOT DISTURB SIGN OUTSIDE THE DOOR. I dont know how Hotels work in Amsterdam but I woke up again while we were sleeping cause housekeeping opened the door, bringing us towels. (Luggages already blocking the door every night) I notify the front desk person about it that same day, which he apologized. Though the place was really nice, the experience was a bit disappointing.

The hotel was lovely and the room we had was spacious enough. The shower did have mould in one corner which i did expect, but could have been removed. Wifi worked perfectly too! The staff were so lovely, very welcoming and friendly. Breakfast was fine, would have been nice to have more vegetarian hot food options - meat free sausages, hash browns etc, however what they did have was plentiful. There was even an area for gluten free options. Some of the customers were rude, and i have to applaud the staff for keeping their cool and remaining professional! Thank you, had a lovely time!

Good location well maintained property. Veronica at front staff was excellent.