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Hotel Karuizawa Cross

3.0 star property

Photo gallery for Hotel Karuizawa Cross

Reception
Garden views, open daily
Patio Superior
Property grounds
Asia Oriental (2)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
The current price is NZ$211
2 June - 3 June

Explore the area

View map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103
  • Place, Old Karuizawa Ginza Street
    ‪1 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪3 min drive‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪5 min drive‬

Room options

View all photos for Church view

Church view

Church view

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Asia Oriental (1)

Asia Oriental (1)

Asia Oriental (1)

8.8 out of 10
Excellent
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Asia Oriental (2)

Asia Oriental (2)

Asia Oriental (2)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Square View (1)

Square View (1)

Square View (1)

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Square View (2)

Square View (2)

Square View (2)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Kyu-Karu Patio

Kyu-Karu Patio

Kyu-Karu Patio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Bunk Superior (3)

Bunk Superior (3)

Bunk Superior (3)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Bunk Superior (1)

Bunk Superior (1)

Bunk Superior (1)

9.6 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Bunk Superior (2)

Bunk Superior (2)

Bunk Superior (2)

9.6 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Patio Superior

Patio Superior

Patio Superior

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Bunk Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Superior

Twin Superior

Twin Superior

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Design Twin Room

Design Twin Room

Design Twin Room

8.8 out of 10
Excellent
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Design Double Room

Design Double Room

Design Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Terrace Superior

Terrace Superior

Terrace Superior

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Terrace Superior Room

Lobby

Terrace Superior Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Church View

Pillow-top beds, in-room safe, individually decorated

Church View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Superior Room

Lobby

Twin Superior Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Karuizawa

A family-friendly stay in Karuizawa awaits you at Hotel Karuizawa Cross. Within steps you'll find St. Paul's Catholic Church Karuizawa and Old Karuizawa Ginza Street. Highlights at this hotel include 2 restaurants, 2 coffee shops/cafes and a nightclub. .The restaurant, モンテ・クッチーナ, serves Italian cuisine and is open for brunch, lunch and dinner. CROSS BAR is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas and a free manager's reception. Japanese breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Karuizawa hotel include Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort.

What's nearby

  • Old Karuizawa Ginza Street - 1 min walk - 0.2 km
  • St. Paul's Catholic Church Karuizawa - 2 min walk - 0.2 km
  • Kumoba Pond - 20 min walk - 1.7 km
  • Karuizawa Prince Shopping Plaza - 3 min drive - 2.1 km
  • Karuizawa Prince Hotel Ski Resort - 5 min drive - 2.7 km

Getting around

  • Karuizawa Station - 9 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 128 min drive

Restaurants

  • ‪ミカド珈琲 軽井沢旧道店 - ‬3 min walk
  • ‪IZUTSUYA - ‬1 min walk
  • ‪おかき処 寺子屋本舗 - ‬3 min walk
  • ‪杉養蜂園 - ‬2 min walk
  • ‪L'ibisco 軽井沢店 - ‬3 min walk

About this property

Hotel Karuizawa Cross

There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A nightclub, a terrace, and barbecue grills are also featured at the family-friendly Hotel Karuizawa Cross. Self parking is free.

Smoking is allowed in designated areas at this 3-star Karuizawa hotel.

  • 24 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Nightclub
  • Manager's reception (free)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
Hotel Karuizawa Cross offers 24 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hotel Rosso Karuizawa
Karuizawa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.5 out of 5, Wonderful, 790 reviews
The price is NZ$168
24 June - 25 June
Hotel Rosso Karuizawa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1,000 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • CROSS BAR
  • モンテ・クッチーナ
  • 和食処　あさま

Things to do

  • Designer stores
  • Nightclub
  • Shopping centre

Family friendly

  • Baby monitor
  • Children's dinnerware
  • High chair
  • In-room cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight

Front desk staffed during limited hours

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 2200 per person
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Karuizawa Cross Hotel

Hotel Karuizawa Cross Karuizawa

Hotel Karuizawa Cross Hotel Karuizawa

Frequently asked questions

What is the cancellation policy at Hotel Karuizawa Cross?

Hotel Karuizawa Cross offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Karuizawa Cross?

As of 28 May 2026, prices found for a 1-night stay for 2 adults at Hotel Karuizawa Cross on 2 Jun 2026 start from NZ$211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Karuizawa Cross?

Yep, Hotel Karuizawa Cross has a free self car park.

What makes Hotel Karuizawa Cross a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Karuizawa Cross.

Is Hotel Karuizawa Cross family-friendly?

You bet! With amenities such as a BBQ, as well as baby monitors and highchairs in the guestrooms, it's no surprise that Hotel Karuizawa Cross is a hit with families.

Does Hotel Karuizawa Cross serve breakfast?

Yeah, Japanese brekkie is offered daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Karuizawa Cross?

No, Hotel Karuizawa Cross does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Karuizawa Cross?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Karuizawa Cross?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Karuizawa Cross?

No, only service animals are allowed.

Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 375 out of 590 reviews
Rating 8 - Good. 164 out of 590 reviews
Rating 6 - Okay. 37 out of 590 reviews
Rating 4 - Poor. 7 out of 590 reviews
Rating 2 - Terrible. 7 out of 590 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Dallas

Stayed 2 nights in Jan 2026

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Staff was excellent in making sure we had a comfortable room. Provided all the helpful details about the amenities and services. Always smiling and willing to help.
Stayed 3 nights in Feb 2026

10/10 Excellent

Marea

Liked: Cleanliness, amenities, property conditions & facilities
Friendly check-in, large clean room with comfortable beds. Good bathroom with nice toiletries. Excellent breakfast. Would highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

xavier

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Loved the large rooms with the bunk beds ! very efficient and convenient when a family of 4
Stayed 1 night in Oct 2025

8/10 Good

Peng

Stayed 2 nights in Aug 2025

10/10 Excellent

masaaki

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good access. Much recommendable.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable at Hotel Karuizawa Cross. We liked the clean and spacious room, and we appreciated the friendly and helpful gentleman at the reception desk. Dinner at the Italian restaurant in the hotel was delicious, and the hot breakfast buffet the next morning was appreciated. Additionally, Hotel Karuizawa Cross is located next to a popular street with shops and restaurants. We look forward to our next visit!
Stayed 1 night in Jun 2025

8/10 Good

samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it is within walking distance to old ginza st. Love the ample parking behind the property. Never had to stress for getting a lot. The staff are friendly and efficient. We had the room with the loft beds. The kids love them. The stairs leading to the bunk beds are sturdy and well installed. The bathroom is huge and had all the amenities we needed.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, and comfortable. Great location in the older shopping area (Gion) of Karuizawa. Kirt’s of fun shopping like Donguri, Peanuts store, and great dining options.
Stayed 2 nights in May 2025

10/10 Excellent

Hannah, Pascoe Vale

Stayed 3 nights in May 2025

10/10 Excellent

Ka Yeung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlene, Brea

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were big, clean and im a nice location!!
Stayed 1 night in Apr 2025

6/10 Okay

Yi Hsuang

Stayed 3 nights in Mar 2025

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room. Very clean and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Economy and comfortable stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, European styled accommodations and hotel. Clean, tastefully designed and decorated. Love the unique layout of an all-inclusive town. only wish more things were open, but I’m guessing that’s due to the low tourist season. Will be back to this hotel when we explore during a more open season the entrance is tricky. It’s on the side street with parking across.
Stayed 1 night in Mar 2025

10/10 Excellent

Abisag

Stayed 3 nights in Feb 2025

10/10 Excellent

Chie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is awesome and we would like to stay again. The location is also good, we could walk shopping street and sightseeing sites.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle Pao Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delight travellers and excellent location

The room is clean and staffs are friendly and helpful, but the room should have proper light fixtures in the corner of room, and small tables for extra luggages, otherwise this is very good value to stay while in Karuizawa.
Stayed 2 nights in Nov 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the rooms were large. They were just like the pictures. The included buffet breakfast downstairs was convenient. The location was right next to the Ginza shopping street and only a 20 minute walk to Kumoba Pond.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jolyn Xian Peng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!
Stayed 1 night in Nov 2024

10/10 Excellent

Arvind

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for a small family. Well located being close to shopping strip and within walking distance of good restaurants. Parking lot opposite the hotel was handy, as we had a hire car.
Stayed 3 nights in Oct 2024

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