"Very good customer service but hotel facilities is ok. 4 star hotel but 5 star customer service. " More
A day of pampering at Ayatana Spa can include Swedish massages, body wraps, and body scrubs along with access to the sauna and spa tub. The restaurant, ERMA RESTAURANT, serves international cuisine and is open for breakfast, lunch, and dinner. CLOUD NINE CAFE & LOUNGE is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the sauna and pool loungers. A meeting room, a conference center, and a business center are among the business amenities offered. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.
Attractions within a 10-minute drive of this 4-star Kathmandu hotel include Durbar Marg and Boudhanath.
2 Feb. 2020 by Front Office Executive
Dear Wotif, Thank you so much for sharing us your experience staying at Hotel Shambala. We are pleased to learn that you delighted with our hospitality. We shall be looking forward to welcome you again in our prominent property whenever travel brings you back to kathmandu. Best Regards, Sumin Bhandari
10 Nov. 2017 by Krishna
Dear Guest, Thank you for taking time reviewing us. Your feedback is really important to us which consistently driver us towards our service excellency. We look forward to welcome you back in not to distant future. Best Regards,
Hotel Shambala offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. A rooftop terrace, spa services, and barbecue grills are also featured at the eco-certified Hotel Shambala. You'll have access to the health club at a partner property. An area shuttle within 0 kilometers and an airport shuttle (available on request) are available for a fee. Free self parking is available. This 4-star Kathmandu hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Hotel Shambala offers 65 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Kathmandu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
ERMA RESTAURANT - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
CLOUD NINE CAFE & LOUNGE - This poolside rooftop bar specializes in Regional cuisine and serves light fare only. Open daily.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hotel Shambala offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.