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5.0 out of 5

"Very good customer service but hotel facilities is ok. 4 star hotel but 5 star customer service. " More

By a verified traveller on Sat 01 Feb 2020

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Hotel Description

At Hotel Shambala you'll be 4.1 km (2.5 mi) from Pashupatinath Temple and 3.3 km (2.1 mi) from Charumati Stupa. Highlights at this eco-certified hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering at Ayatana Spa can include Swedish massages, body wraps, and body scrubs along with access to the sauna and spa tub. The restaurant, ERMA RESTAURANT, serves international cuisine and is open for breakfast, lunch, and dinner. CLOUD NINE CAFE & LOUNGE is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the sauna and pool loungers. A meeting room, a conference center, and a business center are among the business amenities offered. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4-star Kathmandu hotel include Durbar Marg and Boudhanath.

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$93* Per night/room 2 May - 3 May

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Shambala ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Shambala

Everyone (1) Family (1)
5 out of 5
Very good customer service but hotel facilities is ok. 4 star hotel but 5 star customer service.

Posted by on 1 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by Front Office Executive

Dear Wotif, Thank you so much for sharing us your experience staying at Hotel Shambala. We are pleased to learn that you delighted with our hospitality. We shall be looking forward to welcome you again in our prominent property whenever travel brings you back to kathmandu. Best Regards, Sumin Bhandari

5 out of 5
The Service was impeccable, the most comfortable and hospitable stay in Kathmandu

Posted by on 3 Nov. 2017

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Comment from Hotel Management

10 Nov. 2017 by Krishna

Dear Guest, Thank you for taking time reviewing us. Your feedback is really important to us which consistently driver us towards our service excellency. We look forward to welcome you back in not to distant future. Best Regards,

Property Features

Hotel Shambala offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. A rooftop terrace, spa services, and barbecue grills are also featured at the eco-certified Hotel Shambala. You'll have access to the health club at a partner property. An area shuttle within 0 kilometers and an airport shuttle (available on request) are available for a fee. Free self parking is available. This 4-star Kathmandu hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 8 levels
  • Built in 2014
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 0 kilometers, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Hotel Shambala offers 65 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Kathmandu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

ERMA RESTAURANT - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

CLOUD NINE CAFE & LOUNGE - This poolside rooftop bar specializes in Regional cuisine and serves light fare only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 10
  • Swedish massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Shambala offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hotel Shambala

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in is available.

  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.43 for adults and USD 12.43 for children
  • Airport shuttle fee: USD 20 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Shambala
  • Hotel Shambala kathmandu
  • Shambala Hotel
  • Shambala kathmandu
  • Hotel Shambala Hotel
  • Hotel Shambala Kathmandu
  • Hotel Shambala Hotel Kathmandu

You should know

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.