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Best Western Plus Kelowna Hotel & Suites

2.5 star property
Eco-certified hotel with full-service spa and free breakfast

Photo gallery for Best Western Plus Kelowna Hotel & Suites

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | Private kitchenette
BBQ/picnic area
Deep-tissue massages, 2 treatment rooms, massages
Indoor pool, open 8:00 AM to 11:00 PM, pool loungers
1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Room service
The current price is NZ$259
includes taxes & fees
8 Sept - 9 Sept

Explore the area

View map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Orchard Park Mall
    ‪10 min walk‬
  • Kelowna General Hospital
    ‪6 min drive‬
  • Waterfront Park
    ‪7 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Courtyard View

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Tower

8.8 out of 10
Excellent
(42 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

8.2 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

1 bedroom, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
HDTV
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Living Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

About the area

Kelowna

At Best Western Plus Kelowna Hotel & Suites you'll be within just a 10-minute stroll of Orchard Park Shopping Centre and Mission Creek Regional Park. Highlights at this eco-friendly hotel include a full-service spa, an indoor swimming pool and free buffet breakfast. .97 Street Pub is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and pool loungers. 5910 square feet (549 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, massage/treatment rooms and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Dilworth Mountain Estates hotel include Kelowna General Hospital and Waterfront Park.

What's nearby

  • Mission Creek Regional Park - 8 min walk - 0.7 km
  • Orchard Park Mall - 10 min walk - 0.9 km
  • Kelowna General Hospital - 6 min drive - 5.5 km
  • Waterfront Park - 7 min drive - 6.0 km
  • Prospera Place - 7 min drive - 6.0 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • Cactus Club Cafe
  • ‪Tim Hortons - ‬3 min walk
  • ‪Anarchy Coffee Roaster - ‬4 min walk
  • ‪Montana's Cookhouse - ‬4 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Eco-certified hotel with full-service spa and free breakfast
Best Western Plus Kelowna Hotel & Suites offers its guests a full-service spa, an indoor pool, and Access to hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 5910 square feet (549 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the eco-certified Best Western Plus Kelowna Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Kelowna hotel.

  • 1 building
  • 176 guestrooms or units
  • 8 levels
  • 5910 sq ft of conference space
  • 549 sq. m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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3.5 out of 5, Good, 1,726 reviews
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includes taxes & fees
7 Sept - 8 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Restaurants on site

  • 97 Street Pub

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,910 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from July 16 2025 to July 31 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

Is parking available at Best Western Plus Kelowna Hotel & Suites?

Yep, Best Western Plus Kelowna Hotel & Suites has a free self car park.

How much does it cost to stay at Best Western Plus Kelowna Hotel & Suites?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Kelowna Hotel & Suites on 8 Sept 2025 start from NZ$258.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Kelowna Hotel & Suites?

The closest beach to Best Western Plus Kelowna Hotel & Suites is Willow Beach (15.8 km).

Is there a spa on site at Best Western Plus Kelowna Hotel & Suites?

Yep, there is an onsite spa at Best Western Plus Kelowna Hotel & Suites. You'll enjoy services like deep-tissue massages.

Does Best Western Plus Kelowna Hotel & Suites have a pool?

Best Western Plus Kelowna Hotel & Suites has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 11:00 PM. The swimming pool will be unavailable from July 16 2025 to July 31 2025 (dates subject to change).

What makes Best Western Plus Kelowna Hotel & Suites a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Kelowna Hotel & Suites.

Is Best Western Plus Kelowna Hotel & Suites family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Kelowna Hotel & Suites is a hit with families.

Does Best Western Plus Kelowna Hotel & Suites serve breakfast?

Yeah, our visitors highly rate the free buffet breakfast here! Served daily between 6:30 AM and 9:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plus Kelowna Hotel & Suites?

No, Best Western Plus Kelowna Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Kelowna Hotel & Suites?

Check-in begins at 4 PM. Check-out time is 11 AM.

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1005 reviews
Rating 8 - Good. 345 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 44 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

marcene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Or stay here was decent, the room we had had something that my husband was super allergic to, I'm not sure if it was a pet room or not. We didn't ask for one. it is a non smoking building but the room smelled like marijuana, we opened the door and turned the fan on and that helped some. But the bed was decent, and the room was pretty clean. The staff was also friendly. If we were staying more than 1 night i would have asked for a different room. We had stayed here a few years ago and it was really good.
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my room with kitchen and 1 bedroom. Staff very helpful with room amenities. Breakfast was fresh and plentiful.
Stayed 3 nights in May 2025

8/10 Good

robert

Stayed 1 night in Apr 2025

10/10 Excellent

Loni

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms.
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Breakfast was better when you didn't have crossover to the pub...and what happened to the waffles?
Stayed 4 nights in May 2025

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast quick and okay, pancakes not fully cooked
Stayed 1 night in May 2025

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Youth wreck stay

We had youth running up and down the halls on the second night we stayed and it seemed like no one cared about the disturbance. Won't be staying again.
Stayed 2 nights in May 2025

10/10 Excellent

John, Cobble Hill

Liked: Cleanliness, staff & service, property conditions & facilities
It was ever thing as should be. Nice rooms.
Stayed 3 nights in May 2025

10/10 Excellent

Brandi Frances, Viking

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find Hot tubs not working
Stayed 3 nights in May 2025

10/10 Excellent

Stephanie Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located and I like the option to have a balcony.
Stayed 1 night in May 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in the King Bed room... Pro's: bed was comfortable, convenient location, easy access to vehicle parking, checking in/out very easy. Con's: the room had a bit of a smell to it (even the pillows), shower made a terribly loud squealing when using hot water, mini fridge wasnt very cold, the free breakfast was not great (eggs terrible, ham ok, pancakes good, fruit mixture not great) Overall: was an ok experience, but the smell was the reason for a 3 star rating
Stayed 3 nights in Apr 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Elyse

Stayed 5 nights in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Felipe Jacob

Liked: Cleanliness, room comfort
Disliked: Staff & service

If you charge that kind of money respect people

I payed $250.00 for the night including breakfast. The front desk, only 1 person and it took 40 minutes to check in and it was far from friendly. The room was nice and clean however the issue was in the morning for breakfast. It was disgustingly gross, eggs, from a box. Pancakes, from a box. Bacon, fake juices, bread so old you can bounce it off the ground. Fruit from a box. The coffee was ordinary. Nothing was fresh it was horrible. And I paid $250.00 dollars.
Stayed 1 night in Apr 2025

8/10 Good

Konika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right next to a big shopping complex, so it’s in a pretty busy area. Plus it was very difficult to find parking as the property does not offer too many parking spots
Stayed 1 night in Apr 2025

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the Best Western in Kelowna and I will definitely stay there again.
Stayed 1 night in Apr 2025

2/10 Terrible

Chantel

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was nothing i expected
Stayed 3 nights in Apr 2025

10/10 Excellent

Taneisha

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms are very nice. Good location and staff is great. Price was too. Only one of the two hot tubs was working and it was only warm and the water somewhat greasy. Nice sized pool but only 3 and a half feet all the way across.
Picture from our 4th floor balcony
Stayed 1 night in Apr 2025

8/10 Good

Sue Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. But Pub 27 is dark, smokey and smelly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds!
Stayed 1 night in Apr 2025