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Best Western Plus Kelowna Hotel & Suites

2.5 star property
Eco-certified hotel with full-service spa and free breakfast

Photo gallery for Best Western Plus Kelowna Hotel & Suites

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | Private kitchenette
BBQ/picnic Area
Premium bedding, desk, laptop workspace, blackout curtains
Indoor pool, open 8:00 AM to 11:00 PM, pool loungers
Deep-tissue massages, 2 treatment rooms, massages

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is NZ$212
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Place, Orchard Park Mall
    ‪10 min walk‬
  • Place, Kelowna General Hospital
    ‪6 min drive‬
  • Place, Waterfront Park
    ‪7 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony, Courtyard View

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony, Tower

8.8 out of 10
Excellent
(44 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

8.2 out of 10
Very good
(10 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(10 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

8.4 out of 10
Very good
(16 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
HDTV
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking (Living Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Kelowna

At Best Western Plus Kelowna Hotel & Suites you'll be within just a 10-minute stroll of Orchard Park Shopping Centre and Mission Creek Regional Park. Highlights at this eco-friendly hotel include a full-service spa, an indoor swimming pool and free buffet breakfast. .97 Street Pub is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and pool loungers. 5910 square feet (549 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, massage/treatment rooms and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Dilworth Mountain Estates hotel include Kelowna General Hospital and Waterfront Park.

What's nearby

  • Mission Creek Regional Park - 8 min walk - 0.7 km
  • Orchard Park Mall - 10 min walk - 0.9 km
  • Kelowna General Hospital - 6 min drive - 5.5 km
  • Waterfront Park - 7 min drive - 6.0 km
  • Prospera Place - 7 min drive - 6.0 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Cactus Club Cafe - ‬7 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪The Jammery - ‬8 min walk
  • ‪Anarchy Coffee Roaster - ‬4 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Eco-certified hotel with full-service spa and free breakfast
Best Western Plus Kelowna Hotel & Suites offers its guests a full-service spa, an indoor pool, and Access to hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 5910 square feet (549 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the eco-certified Best Western Plus Kelowna Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Kelowna hotel.

  • 1 building
  • 176 guestrooms or units
  • 8 levels
  • 5910 sq ft of conference space
  • 549 sq. m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Restaurants on site

  • 97 Street Pub

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,910 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

Is parking available at Best Western Plus Kelowna Hotel & Suites?

Yep, Best Western Plus Kelowna Hotel & Suites has a free self car park.

How much does it cost to stay at Best Western Plus Kelowna Hotel & Suites?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Kelowna Hotel & Suites on 26 Oct 2025 start from NZ$212.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Kelowna Hotel & Suites?

The closest beach to Best Western Plus Kelowna Hotel & Suites is Willow Beach (15.8 km).

Is there a spa on site at Best Western Plus Kelowna Hotel & Suites?

Yep, there is an onsite spa at Best Western Plus Kelowna Hotel & Suites. You'll enjoy services like deep-tissue massages.

Does Best Western Plus Kelowna Hotel & Suites have a pool?

Best Western Plus Kelowna Hotel & Suites has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 11:00 PM.

What makes Best Western Plus Kelowna Hotel & Suites a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Kelowna Hotel & Suites.

Is Best Western Plus Kelowna Hotel & Suites family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Kelowna Hotel & Suites is a hit with families.

Does Best Western Plus Kelowna Hotel & Suites serve breakfast?

Yeah, our visitors highly rate the free buffet breakfast here! Served daily between 6:30 AM and 9:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plus Kelowna Hotel & Suites?

No, Best Western Plus Kelowna Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Kelowna Hotel & Suites?

Check-in begins at 4 PM. Check-out time is 11 AM.

Reviews

Best Western Plus Kelowna Hotel & Suites Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 515 out of 1024 reviews
Rating 8 - Good. 350 out of 1024 reviews
Rating 6 - Okay. 82 out of 1024 reviews
Rating 4 - Poor. 43 out of 1024 reviews
Rating 2 - Terrible. 34 out of 1024 reviews

Reviews

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jul 2025

6/10 Okay

Katherine

Disliked: Cleanliness, property conditions & facilities
Stayed here for several years and was disappointing. The rooms were not as nice and property has gone downhill. The pool was not clean and one hot tub was not working. The voucher system to collect breakfast was disorganized.
Stayed 4 nights in Jun 2025

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

6/10 Okay

Shalene

Stayed 2 nights in Jun 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and convenient.
Stayed 3 nights in Jun 2025

4/10 Poor

Alysia

Stayed 1 night in Jun 2025

10/10 Excellent

Lily

Stayed 3 nights in Jun 2025

2/10 Terrible

Sushma

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC wasn’t working, TV had no Chanel’s to watch because the hotel was cheapskate, the sink and bath tub would clog and overflowing due to poor plumbing, bed sheets were not changed for 3 days. Breakfast was absolutely disgusting, every food item came from an airtight plastic bag. Managers don’t care when you complain of these things. And Expedia didn’t help at all either.
Stayed 4 nights in Jun 2025

8/10 Good

Chantel

Stayed 1 night in Jun 2025

8/10 Good

Bobbi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The thermostat did not work and was not easy to adjust; we froze the first night and then it was unbearably hot the second. The breakfast is amazing, lots of options and really good food. The restaurant was amazing, we were there during the half price appies night and we gave our compliments to the kitchen as it was so good and well prepared. We like the pool and hot tub with the green space, very lovely and clean. Staff were super friendly and helpful. The room did have hair in the tub and shower curtain, vents were pretty dirty but overall it was a good solid stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Convenient area.
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Did the job. Very good staff. Decent breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 1 night in Jun 2025

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Our suite was large and the kitchen had all we needed. It was nice to have a guest laundry but the dryers weren’t working well.
Stayed 5 nights in Jun 2025

2/10 Terrible

Terry

It was the most stressed out reservation that we have ever had. When we arrived, there was no room available that was pet friendly. After having surgery and being requied to stay in Kelowna for the first 24 hours, we ended up STAYING in our car with 2 big dogs overnight. This is totally unacceptable and I can't in good conscience refer this type of booking to anyone.
Stayed 1 night in Jun 2025

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Excellent value. The bed was comfortable. No blow dryer in the room, but you could go get one from the office. Also, there was no hair conditioner, so bring your own. Pool was clean and nice to have.
Stayed 2 nights in Jun 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good hotel. Clean. Good breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Stayed 2 nights in May 2025

4/10 Poor

Tyler, BURNABY

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Pool and hot tub was closed for the first two days of our three day stay. 30+ degrees outside, the pool was a large part of the reason we picked this hotel. There was no notice of this until after we checked in. Final morning prior to checkout we were able to swim, pool was quite dirty - found used bandaid and lots of debris / bugs floating. You would think after being closed for two days (or more?) that it would have been cleaned. Requested a crib, which I was emailed that it was approved. Front desk was completely puzzled and no crib was provided.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is great, pub and food are excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfortable. Very clean. 97 Street Pub restaurant was amazing! Try the Baha Fish Tacos!
Stayed 2 nights in Jun 2025

6/10 Okay

Grant, North Saanich

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jun 2025

8/10 Good

Marian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean and bright .
Stayed 1 night in May 2025