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SCHLOSS Roxburghe, part of Destination by Hyatt

5.0 star property
Riverfront hotel with 4 restaurants and full-service spa

Photo gallery for SCHLOSS Roxburghe, part of Destination by Hyatt

Exterior
Reception
Outdoor pool
Suite (Estate)
Sauna, hot tub, hot stone massages, deep-tissue massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
The current price is NZ$650
includes taxes & fees
26 June - 27 June

Explore the area

Map
Heiton, Kelso, Scotland, TD5 8JZ
  • Kelso Abbey
    ‪8 min drive‬
  • Kelso Racecourse
    ‪11 min drive‬
  • Floors Castle
    ‪13 min drive‬

Room options

View all photos for Park, Room, 1 King Bed, Park View

Park, Room, 1 King Bed, Park View

Park, Room, 1 King Bed, Park View

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Designer toiletries
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Castle)

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony (Castle)

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Castle)

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Castle)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Castle)

Suite, 1 King Bed (Castle)

Suite, 1 King Bed (Castle)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Courtyard, Duplex)

Room, 1 King Bed (Courtyard, Duplex)

Room, 1 King Bed (Courtyard, Duplex)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Cottage, 2 Bedrooms (Golf)

Cottage, 2 Bedrooms (Golf)

Cottage, 2 Bedrooms (Golf)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

View all photos for Cottage, 2 Bedrooms, Sauna

Flat-screen TV, heated floors

Cottage, 2 Bedrooms, Sauna

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed (Castle)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Castle)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Estate)

Room, 1 King Bed (Estate)

Room, 1 King Bed (Estate)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Courtyard)

Room, 1 King Bed (Courtyard)

Room, 1 King Bed (Courtyard)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Estate)

Suite (Estate)

Suite (Estate)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Castle)

Junior Suite (Castle)

Junior Suite (Castle)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

View all photos for Cottage (Chef's)

Cottage (Chef's)

Cottage (Chef's)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

View all photos for Cottage (Gardener's)

Cottage (Gardener's)

Cottage (Gardener's)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

View all photos for Cottage, 1 Bedroom

Cottage, 1 Bedroom

Cottage, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Courtyard)

Deluxe Room, 1 King Bed (Courtyard)

Deluxe Room, 1 King Bed (Courtyard)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

About the area

Kelso

A luxury stay in Kelso awaits you at SCHLOSS Roxburghe, part of Destination by Hyatt. You'll be 5.8 km (3.6 mi) from Kelso Abbey and 7.8 km (4.9 mi) from Kelso Racecourse. Highlights at this family-friendly hotel include 4 restaurants, 2 coffee shops/cafes and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. The restaurant, Charlie's, serves British cuisine and is open for breakfast, lunch and dinner. Bar 1745 is the hotel's own bar. Enjoy the golf course, outdoor swimming pool, free kids' club and 24-hour gym. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Each morning free full breakfast is offered between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Kelso hotel include Mary Queen of Scots House and Floors Castle.

What's nearby

  • Kelso Abbey - 8 min drive - 6.1 km
  • Kelso Racecourse - 11 min drive - 8.4 km
  • Floors Castle - 13 min drive - 10.9 km
  • Mary Queen of Scots House - 15 min drive - 17.0 km
  • Mellerstain House - 20 min drive - 22.4 km

Getting around

  • Tweedbank Station - 30 min drive
  • Edinburgh Airport (EDI) - 90 min drive

Restaurants

  • ‪The Cobbles - Freehouse & Dining - ‬9 min drive
  • ‪Jedburgh Woollen Mill - ‬12 min drive
  • ‪The Waggon Inn - ‬8 min drive
  • ‪Caroline's Coffee Shop - ‬8 min drive
  • ‪The Ancrum Cross Keys - ‬13 min drive

About this property

SCHLOSS Roxburghe, part of Destination by Hyatt

Riverfront hotel with 4 restaurants and full-service spa
SCHLOSS Roxburghe, part of Destination by Hyatt offers its guests a full-service spa, a golf course, and an outdoor pool. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 1690 square feet (157 square metres) and includes conference space. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury SCHLOSS Roxburghe, part of Destination by Hyatt. Self parking is free. A complete renovation of SCHLOSS Roxburghe, part of Destination by Hyatt was completed in December 2022.

This 5-star Kelso hotel is smoke free.

  • 129 guestrooms or units
  • 4 dining venues
  • 2 coffee shops
  • Conference rooms
  • 1690 sq ft of conference space
  • 157 sq. m of conference space
  • Full breakfast (free)
  • Kid's club (free)
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
SCHLOSS Roxburghe, part of Destination by Hyatt offers 129 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Bar 1745
  • Charlie's
  • Spike Bar
  • State Room Lounge
  • Sunlaws

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Archery
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Hunting
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna

Family friendly

  • Free children's club
  • Grocery/convenience store
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,690 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lift (120 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Renovated entire property - December 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 60.0 per day
  • Service fee: 12.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SCHLOSS Roxburghe Hotel Course Kelso
SCHLOSS Roxburghe Course Kelso
SCHLOSS Roxburghe Course
Kelso SCHLOSS Roxburghe Hotel & Golf Course Hotel
Hotel SCHLOSS Roxburghe Hotel & Golf Course
SCHLOSS Roxburghe Hotel & Golf Course Kelso
Hotel SCHLOSS Roxburghe Hotel & Golf Course Kelso
SCHLOSS Roxburghe Hotel Course
Schloss Roxburghe Course Kelso
SCHLOSS Roxburghe Golf Hotel
SCHLOSS Roxburghe Hotel Golf Course
Schloss Roxburghe part of Destination by Hyatt
Schloss Roxburghe, part of Destination by Hyatt Hotel
Schloss Roxburghe, part of Destination by Hyatt Kelso
Schloss Roxburghe, part of Destination by Hyatt Hotel Kelso

Frequently asked questions

What is the cancellation policy at SCHLOSS Roxburghe, part of Destination by Hyatt?

SCHLOSS Roxburghe, part of Destination by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SCHLOSS Roxburghe, part of Destination by Hyatt?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at SCHLOSS Roxburghe, part of Destination by Hyatt on 29 Jun 2025 start from NZ$721.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SCHLOSS Roxburghe, part of Destination by Hyatt?

Yep, SCHLOSS Roxburghe, part of Destination by Hyatt has a free self car park.

Is there a spa on site at SCHLOSS Roxburghe, part of Destination by Hyatt?

Yep, there is an onsite spa at SCHLOSS Roxburghe, part of Destination by Hyatt. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs and facials, as well as Swedish massages.

Does SCHLOSS Roxburghe, part of Destination by Hyatt have a pool?

SCHLOSS Roxburghe, part of Destination by Hyatt has an outdoor pool. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at SCHLOSS Roxburghe, part of Destination by Hyatt?

SCHLOSS Roxburghe, part of Destination by Hyatt features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding and espresso makers.

What makes SCHLOSS Roxburghe, part of Destination by Hyatt a romantic place to stay?

1 hot tub and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at SCHLOSS Roxburghe, part of Destination by Hyatt.

Is SCHLOSS Roxburghe, part of Destination by Hyatt family-friendly?

You bet! With amenities such as a free children's club, a playground and a corner/local shop, it's no surprise that SCHLOSS Roxburghe, part of Destination by Hyatt is a hit with families.

Does SCHLOSS Roxburghe, part of Destination by Hyatt serve breakfast?

Sure does, free full brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at SCHLOSS Roxburghe, part of Destination by Hyatt?

No, SCHLOSS Roxburghe, part of Destination by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at SCHLOSS Roxburghe, part of Destination by Hyatt?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at SCHLOSS Roxburghe, part of Destination by Hyatt?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SCHLOSS Roxburghe, part of Destination by Hyatt?

Furry friends are welcome at SCHLOSS Roxburghe, part of Destination by Hyatt, with food and water bowls on offer.

Is there a golf course on site at SCHLOSS Roxburghe, part of Destination by Hyatt?

Yep, SCHLOSS Roxburghe, part of Destination by Hyatt has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

SCHLOSS Roxburghe, part of Destination by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 155 out of 192 reviews
Rating 8 - Good. 23 out of 192 reviews
Rating 6 - Okay. 9 out of 192 reviews
Rating 4 - Poor. 2 out of 192 reviews
Rating 2 - Terrible. 3 out of 192 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay!

10/10 perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Ian, Derby

Stayed 2 nights in Feb 2025

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with everything one could ask for. Stayed three nights and wouldn’t leave as the property had so much to offer for a relaxing stay in the countryside. Even has a little market for extras one may need for a snack or swimsuit for the wonderful spa.
Stayed 3 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff and a lovely spa area. Food amazing. Just a couple of small things which could have improved to have an overall 5* weekend.
Stayed 2 nights in Feb 2025

6/10 Okay

Steven

Stayed 1 night in Feb 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. Everyone was friendly, helpful and knowledgeable and made the stay even better. The food was delicious and the spa was very relaxing. We will be back!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kirstie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well looked after. Spa was very calming and in great condition. Room was decorated beautifully and very clean. Dinner was delicious and the staff were super friendly. 10/10 would go again!
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was excellent. If I was being overly critical then I would say that the hot tub is too small for the number of guests and the television in the room had 5 English language channels and 15 German language channels (which seems unusual….) However we had a great time and the food and staff were great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and spa. Very relaxing stay. The team are an asset to the hotel, so welcoming and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Wonderful stay! Beautifully looked after accommodation which is of a high standard, very clean and comfortable. Spa facilities are great too. Staff are so friendly and helpful. Thank you, we will return and recommend! 🙂
Stayed 1 night in Feb 2025

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

alexandra

Excellent stay. George front of house and Scott in the restaurant were particularly brilliant and friendly. All the staff were lovely.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect midweek getaway for a night to get rid of the January blues. We booked a room in the estate section of the hotel which going by pictures gives you a more modern room and is situated within the extension to the hotel. The room was clean, as was the rest of the hotel. There was everything you would need in the room. I’m told by my partner the provided hairdryer is the best of any she has used at previous stays at other hotels, so bonus points there. I’m not one for Spas but my partner loves them. But even I was impressed. Outdoors there is a choice of two saunas, a heated outdoor pool and a hot tub. There’s also a plunge pool if you’re feeling brave. Indoors you have plenty of relaxation beds and you can also directly access the heated pool via a sliding door. There was plenty of towels during our visit as well as water, herbal tea and dried fruits within the Spa. We stayed on a Monday during January and there was no issues using any of the spa facilities. On a weekend you may have a bit of a wait for some of the outdoor facilities. We had dinner at Charlie’s and the food was good, a little expensive but that’s to be expected. Service was attentive and friendly. After dinner we headed to the 1745 Club/Bar which is where we spent the rest of the evening. It gives a nice cosy, warm vibe which is exactly what we needed on a cold January evening. My only negative would be the lack of a drink on arrival.
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lindsay

Great hotel and spa

Beautiful hotel with excellent dining and spa. Very clean and all staff were fabulous.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

James, Selkirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location great facilities disappointingly the spa was at maximum capacity when we went down so we were turned away twice before successfully getting in two hours later.
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 1 night in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with really disappointing spa

The hotel is great, we had a great room which was really clean. The reason we visited this property was for the spa, this unfortunately turned out to be a real disappointment. It was soooo over crowded that it completely ruined the whole experience. When we arrived at the spa, there were no locks left to leave our possessions in. Then, we entered the spa and had to wait for ages to get a lounger. Once we got settled on our lounger we went into the pool, the pool is great. We then went to go into the jacuzzi pool, it was full. We waited for ages and eventually gave up. We the returned to our lounger to chill out. At this point there was more and more people arriving at the spa, these new arrivals were just walking about looking for somewhere to sit or lie down. It was like a cheap all inclusive in Costa Brava back in the 80's, all that was missing was the German's coming down at 6am to leave a towel on a bed! The spa facilities are great, there are just far to many people in the spa at any given time. There was absolutely nothing relaxing about this Spa.
Stayed 1 night in Jan 2025