See all properties
Save

The Palms Hotel

3.0 star property
Victorian guesthouse with an outdoor pool, near Duval Street

Photo gallery for The Palms Hotel

Property grounds
Exterior
Free daily continental breakfast
Front of property
Cottage Suite 138 | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$710
includes taxes & fees
8 Mar - 9 Mar

Explore the area

View map
820 White St, Key West, FL, 33040
  • Place, Key West Naval Station
    ‪2 min walk‬
  • Place, Duval Street
    ‪12 min walk‬
  • Place, Ernest Hemingway Home and Museum
    ‪15 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Sleeps 4
  • 2 Double Beds

View all photos for Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed - queen
Ceiling fan
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage Suite 138

Cottage Suite 138

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Sofa bed
Ceiling fan
Private bathroom
Microwave
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed - twin
Ceiling fan
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds OR 1 Single Futon

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(74 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Detached private bathroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Outdoor pool

The Key West Hotel

Key West Historic District
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.6 out of 5, Wonderful, 526 reviews
The price is NZ$1,082
includes taxes & fees
22 Feb - 23 Feb
The Key West Hotel

About the area

Key West

The Palms Hotel places you in the centre of Key West, within just a 15-minute stroll of popular places like Duval Street and Ernest Hemingway Home and Museum. Highlights at this Victorian guest house include free continental breakfast, an outdoor swimming pool and a poolside bar. .Papa Jack's Bar (THU-SAT) is the guest house's own bar. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and a microwave in a common area. Each morning free breakfast is served. There's also the convenience of limited parking. .Attractions within a 30-minute walk of this 3-property class Old Town Key West guest house include Florida Keys Beaches and South Beach.
View more Guest houses in Key WestOpens in a new window

What's nearby

  • Key West Naval Station - 2 min walk - 0.2 km
  • Duval Street - 12 min walk - 1.1 km
  • Ernest Hemingway Home and Museum - 15 min walk - 1.3 km
  • South Beach - 15 min walk - 1.3 km
  • Southernmost Point - 17 min walk - 1.5 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 8 min drive

Restaurants

  • ‪Dions Truman & White - ‬2 min walk
  • ‪Square Grouper Key West - ‬13 min walk
  • ‪Sandy's Café - ‬5 min walk
  • ‪The Dive Bar Shirt Club - Grub House - ‬12 min walk
  • ‪El Siboney Restaurant - ‬10 min walk

About this property

The Palms Hotel

Victorian guesthouse with an outdoor pool, near Duval Street
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and multilingual staff are also featured at The Palms Hotel.

  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
The Palms Hotel offers 32 air-conditioned accommodations with free toiletries and a ceiling fan. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
Southwinds Motel
  • Pool
  • Breakfast included
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,285 reviews
The price is NZ$794
includes taxes & fees
15 Mar - 16 Mar
Southwinds Motel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 91 metres
  • Street parking available
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Bar (THU-SAT)

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests aged under 25 years old staying between 01 February and 16 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Is parking available at The Palms Hotel?

Onsite parking is limited.

How much does it cost to stay at The Palms Hotel?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at The Palms Hotel on 8 Mar 2026 start from NZ$709.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Palms Hotel?

Yep, The Palms Hotel is a short 18-minute walk from Florida Keys Beaches. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does The Palms Hotel have a pool?

Yep, and guests love it! The Palms Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does The Palms Hotel serve breakfast?

Yep, our visitors are hooked on the free continental breakfast here! Available daily from 8 AM to 10:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at The Palms Hotel?

No, The Palms Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Palms Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Palms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Leia

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, quiet but fun place to stay! Very lovely!
Stayed 15 nights in Sep 2025

6/10 Okay

Rita

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall for a property built in the late 1800’s, the property itself was in great shape. The breakfast was good and hot - better than expected. My big complaint was about the internet and TV. The internet was slow - when it worked at all. This was especially annoying because they didn’t have any mainstream television - only streaming. The internet was constantly buffering and was truly unwatchable. I would also add that the room was so light due to a spotlight right outside our unit. The blinds were inadequate to block the light. The curtain that covered the glass in the door didn’t cover the glass well - so not only was there too much light but also a lack of privacy.
Stayed 2 nights in Nov 2025

6/10 Okay

gail

Travelled with group
Liked: Cleanliness, amenities
room small staff excellent . but you charged us toooo much aprox 420 a night and they are only charging 150-160 a night I would like some money back
Stayed 2 nights in Nov 2025

10/10 Excellent

Leonid, Egg Harbor

Liked: Cleanliness, amenities, property conditions & facilities
Some of the hardest working staff I've ever seen. Beautiful shower, more than decent breakfast for a facility of this size. Nice outdoor seating. Love the White Street location. Limited onsite free parking but I had no issue with free street parking this part of Key West. Only negative was no microwave when I wanted to reheat restaurant food I couldn't finish. Not a big deal for me.
Stayed 3 nights in Nov 2025

8/10 Good

Joseph

Liked: Amenities
The staff bartender and breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room was clean and need. The staff was friendly and courteous. The pool was awesome with its little Tiki bar and happy hour at 3. We will definitely stay there again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, amenities, property conditions & facilities
Room was extremely clean. Staff was very friendly and helpful
Stayed 3 nights in Oct 2025

8/10 Good

Barry, OverLand Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little gem in a residential area
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for Fantasy Fest. It was close walks to everything we wanted. The Ashe Cottage was perfect! The room was big, the bathrooms were new, and we had our own private deck. !00% recommend. We will be back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Iam

Travelled with partner
Liked: Amenities, property conditions & facilities
The property is quaint and cute. Everything was well kept and clean the staff clean your room virtually as soon as you hang out please clean my room sign on your door. The “continental breakfast “is exactly that it’s just your typical continental breakfast at any hotel. Was hoping for maybe something a little more fresh and maybe something more local but it did the job. It’s walking distance to Duvall and all of the food fun and shops. But it’s far enough away that at night it’s quiet, peaceful, and private. Will definitely stay again had an amazing week!
Stayed 4 nights in Oct 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel. Rooms were nice, bedding was great. Shower in our room was very small. Breakfast was a typical limited continental breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. The room was clean and the hotel was well-maintained. The included breakfast was nice. It was lower-end food, but the selection was good. I would stay here again.
Stayed 3 nights in Oct 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very nicely greeted and dealt easily with the staff - the hotel is eclectic like Key West is - the hallways are open and the rooms irregularly spaced - quirky like the whole island! The area very walkable but for most restaurants you would want to take transportation. My room very comfy and spotless - the place seemed very new - quite AC and a TV with a zillion channels. The breakfast somewhat limited but the coffee super. Would stay agin in a heatbeat.
Stayed 1 night in Oct 2025

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“J” at the front desk is awesome. Kind and accommodating. Room was freshly painted and clean. Bed was comfortable. Great classic Key West architecture.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Palms Hotel! We will definitely rebook here the next time we travel to Key West!
Stayed 2 nights in Oct 2025

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Farther from Duval St than we expected. About a mile. Walkable... but there ubers is needed!
Stayed 1 night in Oct 2025

10/10 Excellent

Stacy

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. The place was close and convenient to all the local bars and attractions.
Stayed 1 night in Oct 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place excellent food options .. very close to alligator farms
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place. I was only there for 1 day, so i did not need a lot and did not use a lot on property. I should have never looked at the breakfast, it was overly disappointing and soured my entire stay experience. I did have a strange experience, where I the guest was treated as secondary there. As i was trying to quickly checkout in the office, I was motioned with a finger to wait by a lady standing behind the desk, and I had to listen to her train a front desk representative for about a minute before I was given proper attention.Very nice staff, but not proactive. If the staff feels like they need to do something to recover from a mistake, asking the guest if they would like a discount, makes the situation uncomfortable and shows that you really weren't intending to offer a discount or you would have already done it.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful place to stay in Key West. The staff was so friendly and helpful no matter what we asked. Extremely clean room and quiet. Walkable to shops,dining and such. From a woman's point of view they need shelves in the shower and some more on the walls. We would definitely stay again
Stayed 7 nights in Sep 2025

10/10 Excellent

Janell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palms Hotel is a quaint, adorable, festive, colorfully Keysie, affordable hotel in the middle of Key West making it easily walkable. We really enjoyed the included breakfast and assistance when we accidentally locked ourselves out of the room. Thank you Palms Hotel, we’ll be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, comfortable room and beds, perfect location!
Stayed 4 nights in Sep 2025

8/10 Good

Dennis D.

Liked: Cleanliness, staff & service, property conditions & facilities
Neat old hotel Roseberry private enclosure
Stayed 1 night in Sep 2025