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The Palms Hotel

3.0 star property
Victorian guesthouse with free breakfast and outdoor pool

Photo gallery for The Palms Hotel

Property grounds
Free daily continental breakfast
Deluxe King Room (Not Pet Friendly)
Front of property – evening/night
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$514
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
820 White St, Key West, FL, 33040
  • Place, Duval Street
    ‪12 min walk‬
  • Place, Ernest Hemingway Home and Museum
    ‪15 min walk‬
  • Place, Southernmost Point
    ‪17 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Pet friendly
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - queen
Private bathroom
Microwave
Pet friendly
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage Suite 138

Cottage Suite 138

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed - twin
Ceiling fan
2 bedrooms
2 bathrooms
Private bathroom
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - twin
Private bathroom
Microwave
Pet friendly
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Located on the top floor
  • Sleeps 4
  • 2 Queen Beds OR 1 Single Futon

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(39 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Pet friendly
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Pet friendly
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Detached private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

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About the area

Key West

The Palms Hotel places you in the centre of Key West, within just a 15-minute stroll of popular places like Duval Street and Ernest Hemingway Home and Museum. Highlights at this Victorian guest house include free continental breakfast, an outdoor swimming pool and a poolside bar. .Papa Jack's Tiki Bar is the guest house's own bar. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and a microwave in a common area. Each morning free breakfast is served. There's also the convenience of limited parking. .Attractions within a 30-minute walk of this 3-property class Old Town Key West guest house include Florida Keys Beaches and Southernmost Point.
View more Guest houses in Key WestOpens in a new window

What's nearby

  • Key West Naval Station - 2 min walk - 0.2 km
  • Duval Street - 12 min walk - 1.1 km
  • Ernest Hemingway Home and Museum - 15 min walk - 1.3 km
  • South Beach - 16 min walk - 1.3 km
  • Southernmost Point - 17 min walk - 1.5 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 8 min drive

Restaurants

  • ‪Sandy's Café - ‬5 min walk
  • ‪Dions Truman & White - ‬2 min walk
  • ‪El Siboney Restaurant - ‬10 min walk
  • ‪Mangia Mangia - ‬8 min walk
  • ‪Dairy Queen - ‬8 min walk

About this property

The Palms Hotel

Victorian guesthouse with free breakfast and outdoor pool
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and multilingual staff are also featured at The Palms Hotel.

  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
The Palms Hotel offers 32 air-conditioned accommodations with free toiletries and a ceiling fan. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Fitch Lodge - Key West Historic Inns
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 523 reviews
The price is NZ$643
includes taxes & fees
12 Jan - 13 Jan 2026
Fitch Lodge - Key West Historic Inns

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 91 metres
  • Street parking available
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Tiki Bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 45 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests aged under 25 years old staying between 01 February and 16 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Is parking available at The Palms Hotel?

Onsite parking is limited.

How much does it cost to stay at The Palms Hotel?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at The Palms Hotel on 4 Jan 2026 start from NZ$513.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Palms Hotel?

Yep, The Palms Hotel is a short 18-minute walk from Florida Keys Beaches. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does The Palms Hotel have a pool?

Yep, and guests love it! The Palms Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does The Palms Hotel serve breakfast?

Yep, our visitors are hooked on the free continental breakfast here! Available daily from 8 AM to 10:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at The Palms Hotel?

No, The Palms Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Palms Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Palms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dennis D.

Liked: Cleanliness, staff & service, property conditions & facilities
Neat old hotel Roseberry private enclosure
Stayed 1 night in Sep 2025

10/10 Excellent

Manuel

Stayed 2 nights in Sep 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, friendly, clean, economical.
Stayed 1 night in Sep 2025

10/10 Excellent

Reena

Stayed 3 nights in May 2025

10/10 Excellent

Genia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Clean rooms Great breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Genia

Stayed 1 night in Sep 2025

10/10 Excellent

SASHA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to enjoy key west, without being in the noise areas.
Stayed 2 nights in Sep 2025

8/10 Good

Pennie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Dorit

Disliked: Staff & service, property conditions & facilities
found ants on my bed and cockroaches in the bathroom
Stayed 2 nights in Sep 2025

10/10 Excellent

Yamila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was clean , and great. Parking was not tooo bad but definitely if you go during a packed time of the season then you most likely will have a really hard time finding parking. In addition, if you a light sleeper I would not book . The walls are paper thin, you hear everything . They placed me in a room right infront of the pool … I could never really rest to be honest.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room were clean and everything was nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for families

The breakfast was very good. It said continental but there was eggs and sausage. Rooms were cute and perfect size. Me and two kids enjoyed it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. I’m a very nice area for exploring the key.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pavel

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and beautiful!
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

4/10 Poor

Noele

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

July 2025

Nice place to stay. Rooms are small, so if you have more than 2 adults, it can be tight. Luggage is where it gets tight. Nice breakfast downstairs by the pool. Full service bar opens in the evening. Weather was accommodating so we sat outside to enjoy the bar. Swimming pool is one of the biggest i have seen in the Keys. All and i would stay there again.
Stayed 3 nights in Aug 2025

8/10 Good

paula

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although you know the hotel has been around for a while, everything is pristine, new, and professionally done. I was very happy with everything and would definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Talena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice The workers there work very hard to keep the place spotless breakfast in the morning was great The pool bar was fun rooms are clean On site parking is very limited so you have to park on the street
Stayed 3 nights in Aug 2025

10/10 Excellent

THOMAS, Cape Coral

Stayed 4 nights in Aug 2025

10/10 Excellent

THOMAS, Cape Coral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff. A little distant from the happenings.
Stayed 4 nights in Aug 2025

10/10 Excellent

Samantha Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025