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Serena Khaplu Palace

3.0 star property

Photo gallery for Serena Khaplu Palace

Interior detail
Lobby
Breakfast, lunch served; local and international cuisine, garden views
Garden
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is NZ$280
includes taxes & fees
3 Apr - 4 Apr

Explore the area

View map
Chaqchan Road, Sargiab, Khaplu, 16800
  • Place, Khaplu Palace
    ‪3 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Suite

Heritage Suite

Heritage Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Heritage Suite

Royal Heritage Suite

Royal Heritage Suite

  • Sleeps 2
  • 1 King Bed

About the area

Khaplu

At Serena Khaplu Palace, you'll be 1.9 km (1.2 mi) from Khaplu Palace and 9.4 km (5.8 mi) from Shyok River. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area.

What's nearby

  • Khaplu Palace - 3 min drive - 2.3 km

Restaurants

  • ‪Sarfa Khar - ‬1 min walk
  • Multan Room
  • Chogho Jharoq Room
  • ‪Khatamband Loggia - ‬1 min walk
  • Chogho Rafsal Room

About this property

Serena Khaplu Palace

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, barbecue grills, and gift shops/newsstands are also featured at Serena Khaplu Palace. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Khaplu hotel.

  • 21 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serena Khaplu Palace offers 21 air-conditioned accommodations with minibars and complimentary bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hunza Serena Hotel
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.9 out of 5, Exceptional, 19 reviews
The price is NZ$171
includes taxes & fees
20 Mar - 21 Mar
Hunza Serena Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Serena Khaplu Palace Hotel
Serena Palace Hotel
Serena Palace
Serena Khaplu Palace Hotel
Serena Khaplu Palace Khaplu
Serena Khaplu Palace Hotel Khaplu

Frequently asked questions

What is the cancellation policy at Serena Khaplu Palace?

Serena Khaplu Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serena Khaplu Palace?

As of 19 Mar 2026, prices found for a 1-night stay for 2 adults at Serena Khaplu Palace on 3 Apr 2026 start from NZ$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serena Khaplu Palace?

Yep, Serena Khaplu Palace has a free self car park.

Does Serena Khaplu Palace serve breakfast?

Yeah, free buffet brekkie is served at Serena Khaplu Palace.

Is there a free airport shuttle available at Serena Khaplu Palace?

No, Serena Khaplu Palace does not offer an airport shuttle service.

Is there a bar or restaurant at Serena Khaplu Palace?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Serena Khaplu Palace?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Serena Khaplu Palace?

No, pets are not allowed.

Serena Khaplu Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Stayed 3 nights in Aug 2025

4/10 Poor

junaid

Disliked: Property conditions & facilities

Too average a hotel to be named as Serena.

There was no one at the reception, when we reached, do had to wait. Then i was given a standard room whereas i had paid for heritage sweet. Buffet was very ordnirary. Cleanliness was below avaerage.overall the only good thing about the hotel was its name Serena.
Stayed 1 night in Jun 2021

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023