See all properties
Save

Ciala Resort Hotels In Kisumu

3.5 star property
Hotel with 2 restaurants, in the vicinity of Lake Victoria

Photo gallery for Ciala Resort Hotels In Kisumu

2 restaurants, breakfast, lunch served; local and international cuisine
Deluxe Studio | View from room
Reception
Executive Suite
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Room service
  • Air conditioning

Explore the area

View map
Daraja-Mbili, Kisumu, 40100
  • Kisimu museum
    ‪18 min drive‬
  • Dunga Bay
    ‪20 min drive‬
  • Kisumu Impala Sanctuary
    ‪23 min drive‬
  • Kisumu (KIS)
    ‪14 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
2 bathrooms
  • 1 bedroom
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
2 bathrooms
Rainfall showerhead
Electric kettle
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • Hill view
  • Sleeps 3
  • 1 King Bed

About the area

Kisumu

At Ciala Resort Hotels In Kisumu, you'll be 8.6 km (5.3 mi) from Lake Victoria and 18.5 km (11.5 mi) from Kisimu museum. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and reflexology. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna as well as access to ecotours and free bike hire. 2 meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Kisumu hotel, you'll be 20.9 km (13 mi) from Kisumu Impala Sanctuary and 51.1 km (31.7 mi) from Muliro Gardens.

What's nearby

  • Kisimu museum - 18 min drive - 19.2 km
  • Masai Craft Market - 18 min drive - 19.2 km
  • The West End Shopping Mall - 18 min drive - 20.6 km
  • Dunga Bay - 20 min drive - 21.7 km
  • Kisumu Impala Sanctuary - 23 min drive - 20.6 km

Getting around

  • Kisumu (KIS) - 27 min drive

About this property

Ciala Resort Hotels In Kisumu

Hotel with 2 restaurants, in the vicinity of Lake Victoria
Ciala Resort Hotels In Kisumu offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A business centre and 2 meeting rooms are available. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Ciala Resort Hotels In Kisumu. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Kisumu hotel.

  • 54 guestrooms or units
  • 2 dining venues
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Ciala Resort Hotels In Kisumu offers 54 air-conditioned accommodations with minibars and a safe. 43-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers and complimentary toiletries.

This Kisumu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Exterior

Ciala Resort Best Hotel in Kisumu Kenya

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 33 reviews
The price is NZ$257
includes taxes & fees
13 Sept - 14 Sept
Ciala Resort Best Hotel in Kisumu Kenya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Ciala Resort Kisumu
Ciala Kisumu
Ciala Resort
Ciala Hotels In Kisumu Kisumu
Ciala Resort Hotels In Kisumu Hotel
Ciala Resort Hotels In Kisumu Kisumu
Ciala Resort Hotels In Kisumu Hotel Kisumu

Frequently asked questions

What is the cancellation policy at Ciala Resort Hotels In Kisumu?

Ciala Resort Hotels In Kisumu offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ciala Resort Hotels In Kisumu?

Yep, Ciala Resort Hotels In Kisumu has a free self car park.

Is there a spa on site at Ciala Resort Hotels In Kisumu?

Yep, there is an onsite spa at Ciala Resort Hotels In Kisumu. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Ciala Resort Hotels In Kisumu have a pool?

Ciala Resort Hotels In Kisumu has an outdoor pool.

What luxury perks are available at Ciala Resort Hotels In Kisumu?

Ciala Resort Hotels In Kisumu features a full-service spa, an outdoor pool and 2 restaurants.

What makes Ciala Resort Hotels In Kisumu a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at Ciala Resort Hotels In Kisumu.

Is there a free airport shuttle available at Ciala Resort Hotels In Kisumu?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Ciala Resort Hotels In Kisumu?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ciala Resort Hotels In Kisumu?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Ciala Resort Hotels In Kisumu?

No, pets are not allowed.

Reviews

Ciala Resort Hotels In Kisumu Reviews

8.8

Excellent

9.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

8/10 Good

kristen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
We came to relax for a couple of days. The pool was closed. The A/C in the room did not work. The water in the fish tank outside was very dirty. The room was clean and the staff were incredibly friendly. The food was great.
Stayed 2 nights in Oct 2022

10/10 Excellent

Annette, NAIROBI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the serene environment, it is a world-class hotel in the middle of a rural location. The scenic hills close by, well-lawned grounds, and friendly staff were absolutely fantastic. I recommend the property for families, couples, and for conference arrangements. Thank you for the wonderful hospitality; special thanks to Pauline from the front desk for her wonderful service. Regards, Annette Owidhi.
Stayed 2 nights in Aug 2022

6/10 Okay

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and well manicured lawns. The music noise from the pool restaurant at night is annoying
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to live I would 10/10 recommend
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020

10/10 Excellent

John Oyiengo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jewel in Western Kenya Hospitality Industry

An amazing place with wonderful service and amenities for the family. Highly recommended for your stay
Swimming pool to cool
Scenic Maragoli hills from the balcony
Festive season all set up. New year eve and fireworks quite spectacular
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Mixed feelings

The hotel facilities are excellent - the best I have seen in the area. However I found the pillows to be uncomfortable and there seems to be a disco nearby that plays all night long, therebybmaking sleep difficult. Service overall was ok - not great.
Stayed 1 night in May 2019

8/10 Good

Lundström

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaazing place to stay
Stayed 2 nights in Apr 2022