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DoubleTree by Hilton Kitchener

4.0 star property
Art Deco hotel with 24-hour front desk and bar/lounge

Photo gallery for DoubleTree by Hilton Kitchener

Lobby
Pillow-top beds, in-room safe, desk, blackout curtains
Meeting facility
Pool
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
The current price is NZ$246
includes taxes & fees
18 May - 19 May

Explore the area

Map
30 Fairway Rd S, Kitchener, ON, N2A2N2
  • Chicopee Ski and Summer Resort
    ‪15 min walk‬
  • Kitchener Memorial Auditorium Complex
    ‪4 min drive‬
  • Bingemans
    ‪8 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Pillow-top bed
Hydromassage showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Pillow-top bed
Hydromassage showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

42-inch TV with satellite channels, iPod dock, pay films

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Pillow-top bed
Hydromassage showerhead
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Pillow-top bed
Hydromassage showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Pillow-top bed
Hydromassage showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Pillow-top bed
Hydromassage showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Combined shower/bathtub, hydromassage showerhead, free toiletries

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Pillow-top bed
Hydromassage showerhead
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Combined shower/bathtub, hydromassage showerhead, free toiletries

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Pillow-top bed
Hydromassage showerhead
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

42-inch TV with satellite channels, iPod dock, pay films

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Pillow-top bed
Hydromassage showerhead
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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The Walper Hotel, part of JdV by Hyatt

Downtown Kitchener
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,001 reviews
The price is NZ$208
includes taxes & fees
18 May - 19 May
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About the area

Kitchener

DoubleTree by Hilton Kitchener places you in the centre of Kitchener, within just a 15-minute stroll of Fairview Park and Cineplex Cinemas Kitchener. Highlights at this Art Deco hotel include free self-parking, a bar/lounge and a conference centre. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, a computer station and dry cleaning/laundry services. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking. .Within a 15-minute drive of this 4-property class Centreville Chicopee hotel, attractions include University of Waterloo and St Jacobs Farmers Market.

What's nearby

  • Chicopee Ski and Summer Resort - 15 min walk - 1.3 km
  • Kitchener Memorial Auditorium Complex - 4 min drive - 4.0 km
  • Waterloo Region Museum - 6 min drive - 5.3 km
  • Centre In The Square - 6 min drive - 7.4 km
  • Bingemans - 8 min drive - 8.3 km

Getting around

  • Kitchener Station - 10 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 54 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪HomeTaste - ‬15 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Jack Astor's Bar & Grill - ‬11 min walk

About this property

DoubleTree by Hilton Kitchener

Art Deco hotel with 24-hour front desk and bar/lounge
As a guest of DoubleTree by Hilton Kitchener, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly DoubleTree by Hilton Kitchener also features concierge services, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 4-star Kitchener hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1969
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
DoubleTree by Hilton Kitchener offers 75 air-conditioned accommodations with iPod docking stations and a safe. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Filipino, Hindi, Japanese, Polish, Serbian, Spanish

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Exterior

Crowne Plaza Kitchener-Waterloo by IHG

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,118 reviews
The price is NZ$223
includes taxes & fees
30 May - 31 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 18.95 for adults and CAD 11.95 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 18.95 for adults and from CAD 11.95 for children
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Kitchener?

DoubleTree by Hilton Kitchener offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Kitchener?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Kitchener on 18 May 2025 start from NZ$236.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Kitchener?

Yep, DoubleTree by Hilton Kitchener has a free self car park and free RV/bus/truck parking.

What makes DoubleTree by Hilton Kitchener a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Kitchener.

Is DoubleTree by Hilton Kitchener family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Kitchener is a hit with families.

Does DoubleTree by Hilton Kitchener serve breakfast?

You bet, buffet brekkie is offered on weekdays between 6:30 AM and 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Kitchener?

No, DoubleTree by Hilton Kitchener does not offer an airport shuttle service.

What time are check-in & check-out at DoubleTree by Hilton Kitchener?

Check-in begins at 3:00 PM. Check-out time is noon.

DoubleTree by Hilton Kitchener Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 228 out of 444 reviews
Rating 8 - Good. 124 out of 444 reviews
Rating 6 - Okay. 40 out of 444 reviews
Rating 4 - Poor. 25 out of 444 reviews
Rating 2 - Terrible. 27 out of 444 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

BMO

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience with this hotel

I traveled and got to the hotel around midnight. I had to wait for more than 45 minutes because the system was not allowing the employee to take the safety deposit from my credit card due to a system error. Room was not clean. I had spots on almost everything. I called reception and asked for a spoon, they completely ignored me and never called me back
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room and the service was terr
Stayed 1 night in Jan 2025

2/10 Terrible

Kevin

Stayed 2 nights in Jan 2025

2/10 Terrible

Dennis

Disliked: Staff & service
The Website and the front desk did not notify me that the pool was not open and did not give a refund for the room
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Liam

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Dirty but modern

The pool was emptied during our visit which was too bad because we pick hotels with pools for an activity with our kids. When we entered the room, there was a mess all over the carpet. It certainly wasn’t vacuumed. The bathroom soap was out of the box and a used towel was thrown on the sink. Other than this, the hotel was very modern and the room was spacious.
Stayed 1 night in Jan 2025

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and good sleep!
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 1 night in Dec 2024

10/10 Excellent

Carilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

This was a great location for us to stay before our flight the next day. 10 min drive to the airport. There were wonderful restaurants we could just walk to.
Stayed 1 night in Dec 2024

8/10 Good

Tammy

Stayed 1 night in Jan 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The washing machine area was extremely loud. Only one dryer was working. Front desk had no change. The gym only one Treadmill was working, I was there for over a week not fixed. Peloton bikes were not easy to use and front desk did not know anything.
Stayed 9 nights in Jan 2025

10/10 Excellent

Alen, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Noisy kids with no control; 1 hour with them playing along the corridor with no words from hotel staff. Pool on maintenance; I guess bad timing for us.
Stayed 1 night in Jan 2025

8/10 Good

Isaac

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Sajad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beyond my expectations didn’t had enough beds and wanted us to pay extra for the breakfast while i thought breakfast is included in every reservation plus room was in basement and they didn’t give me any options for changing the room.
Stayed 5 nights in Dec 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit disappointed that the breakfast buffet wasn’t offered
Stayed 1 night in Dec 2024

6/10 Okay

Dania

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Clean and tidy
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with partner
Front desk staff extremely friendly. The warm cookies at check in are a nice added touch. The beds are like sleeping on a cloud and so are the pillows. We will definitely be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mahrukh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff. Fair price!
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The early check-in option was confirmed on the phone before making the reservation, but once I was there, no chance; after 1 hour of waiting there was a chance for early check-in paying an additional 50. There was no option to use any of the business areas to work while waiting, as it was inside the hotel. They barely let me use the lobby sofa to work while I waited. Pet-friendly, but there were no clear advertising cost conditions; there was an exception for service animals. Surprisingly, they didn't accept the scanned certificate; only the hard original was accepted.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, nice restaurant, great stay
Stayed 2 nights in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Dec 2024