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Waterloo Suites Hotel, Trademark Collection by Wyndham

Property class: 2.5

Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Unclassified image, 1 of 95, button
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A hotel lobby with a reception desk, a pantry, a seating area with a sofa and coffee table, and a decorative wall.
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Unclassified image, 5 of 95, button

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$218
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪5 min walk‬
  • Place, City of Waterloo Museum
    ‪6 min walk‬
  • Place, St Jacobs Farmers Market
    ‪4 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, a sofa, and a window with curtains.

Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a television, a sofa, and a desk with a lamp.

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Jetted bathtub

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a kitchenette, a bed, a desk with a lamp, and a TV.

Business Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

A hotel room with a large bed, a nightstand, a lamp, a wall clock, and a window with curtains.

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a sofa, armchair, desk, chair, dresser, television, and a bed.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed, 1-Bedroom, Apartment Suite, Non-Smoking

A hotel room with a large bed, a desk, a chair, a bench, a bathtub, and a painting on the wall.

1 King Bed, 1-Bedroom, Apartment Suite, Non-Smoking

  • 12 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk with a television, a lamp, and a picture on the wall.

2 Queen Beds, Non-Smoking

  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds, Deluxe Room, Non-Smoking

A hotel room with two beds, a desk with a television, a lamp, and a picture on the wall.

2 Queen Beds, Deluxe Room, Non-Smoking

  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Waterloo

At Waterloo Suites Hotel, Trademark Collection by Wyndham you'll be within just a 10-minute stroll of Conestoga Mall and City of Waterloo Museum. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. 398 square feet (37 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Waterloo hotel include University of Waterloo and St Jacobs Farmers Market.

What's nearby

  • Conestoga Mall - 5 min walk - 0.5 km
  • City of Waterloo Museum - 6 min walk - 0.6 km
  • St Jacobs Farmers Market - 4 min drive - 4.0 km
  • University of Waterloo - 5 min drive - 3.6 km
  • Wilfrid Laurier University - 7 min drive - 3.2 km

Getting around

  • Kitchener Station - 8 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪East Side Mario's - ‬20 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Dairy Queen - ‬11 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. The business-friendly Waterloo Suites Hotel, Trademark Collection by Wyndham also features a fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Waterloo hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 6 levels
  • Conference rooms
  • 398 sq ft of conference space
  • 37 sq. m of conference space
  • Built in 1986
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waterloo Suites Hotel, Trademark Collection by Wyndham offers 104 accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Frequently asked questions

Is parking available at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Yep, Waterloo Suites Hotel, Trademark Collection by Wyndham has a free self car park.

How much does it cost to stay at Waterloo Suites Hotel, Trademark Collection by Wyndham?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Waterloo Suites Hotel, Trademark Collection by Wyndham on 4 Oct 2026 start from NZ$218, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham serve breakfast?

Yep, complimentary continental breakfast is offered daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, Waterloo Suites Hotel, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, pets are not allowed.

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 402 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 150 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , comfortable bed and nice breakfast and helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,friendly staff,great location
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and helpful friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, meals and service was all excellent. The staff was available and most helpful when needed. We will stay at this hotel again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and great location Friday breakfast was better than Saturday but still decent
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Okay place..
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy. Included breakfast was a plus. Convenient location. Very nice staff, accommodating. I would definitely stay again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place on the inside clean modern great rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean staff was friendly Breakfast was excellent.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room, breakfast was reasonably good. The manager was quite nice to offer my toddler some biscuits, quite friendly staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Friendly staff, clean room ( minus the shower )
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Room is very clean, staff are very friendly and professional. Would definitely come back when in town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The room was very beautiful and clean Staff was very nice
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had gluten free bread for toast, appreciated, as not all hotels do. Lots of to go containers for those who wanted.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was very clean and quiet. The hotel is very close to the conestoga transit hub making travel in the region very convenient.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good room and courteous staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean, breakfast was pretty good, staff was friendly and courteous.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, good location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable/ clean. Room had good air flow and temperature was comfortable. Bathroom set up was nice - sink outside the toilet/shower. My room had a kitchenette (without dishes) which was nice.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff. Room was spacious. Beds were comfortable. Relatively clean, but there were some areas that looked like they could use some refreshing: chipped paint in bathroom, wallpaper tear, hook coming loose in bathroom. Breakfast was complimentary but not as nice as other spots we've visited.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We were so impressed with the entire experience. Our room was lovely, the bed was very comfortable and breakfast was great.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find in Waterloo, near the mall which was handy, rooms were well kept, customer service was great so friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jettub wasn’t working in the first room we got but the staff was quick to respond & switched us into a different room without any issues. Staff was nice & friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Stayed there twice. Super convenient for us. Clean basic rooms. Good beds.
Stayed 1 night in Mar 2026