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Quality Inn & Suites

2.0 star property
Hotel with free breakfast, in the vicinity of West Town Mall

Photo gallery for Quality Inn & Suites

Standard Double Room, 2 Queen Beds, Non Smoking
Free daily full breakfast
Lobby
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
The current price is NZ$129
includes taxes & fees
22 Jan - 23 Jan 2026

Explore the area

View map
309 N Peters Rd, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, University of Tennessee
    ‪12 min drive‬
  • Place, Thompson–Boling Arena
    ‪13 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Single Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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Property entrance

Motel 6 Knoxville, TN

Knoxville West
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.0 out of 5, 1,000 reviews
The price is NZ$129
includes taxes & fees
25 Dec - 26 Dec
Motel 6 Knoxville, TN

About the area

Knoxville

At Quality Inn & Suites, you'll be 5.6 km (3.5 mi) from West Town Mall and 9.6 km (6 mi) from Pellissippi State Community College. Highlights at this hotel include free daily breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Other amenities include laundry facilities, multilingual staff and a television in a common area. Free full breakfast is available daily between 6:30 AM and 9:30 AM. .Sights within a 15-minute drive of this Knoxville West hotel include University of Tennessee and Neyland Stadium.

What's nearby

  • Parkwest Medical Center - 1 min drive - 1.4 km
  • Turkey Creek Shopping Center - 5 min drive - 7.0 km
  • University of Tennessee - 12 min drive - 21.3 km
  • Thompson–Boling Arena - 13 min drive - 22.3 km
  • Neyland Stadium - 13 min drive - 22.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 19 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬4 min walk
  • ‪Culver's - ‬10 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Cancun Mexican Restaurant - ‬7 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available. A complete renovation of Quality Inn & Suites was completed in March 2025.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 1994
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Quality Inn & Suites offers 72 air-conditioned accommodations with free toiletries and blackout curtains. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub (76 centimetre high)
  • Grab bar in shower (76 centimetre high)
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, cash and mobile payments.
    For guests' safety, the property includes a smoke detector in all accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 22 Jan 2026 start from NZ$129.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park.

Does Quality Inn & Suites serve breakfast?

Yep, free full breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn & Suites?

No, only service animals are allowed.

Quality Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 73 out of 161 reviews
Rating 8 - Good. 39 out of 161 reviews
Rating 6 - Okay. 28 out of 161 reviews
Rating 4 - Poor. 13 out of 161 reviews
Rating 2 - Terrible. 8 out of 161 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Sep 2025

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a cheaper place to stay during a wedding weekend. The room was a good size and was quiet.
Stayed 2 nights in Sep 2025

4/10 Poor

Heather

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Noisy and funny smell with a very small room
Stayed 1 night in Sep 2025

10/10 Excellent

Zack

Stayed 2 nights in Sep 2025

4/10 Poor

Anne

Travelled with family
Disliked: Cleanliness
Room was very small, bugs in our room huge cockroach this morning
Stayed 2 nights in Sep 2025

6/10 Okay

Heather

Travelled with family
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful! Rooms are small, but cozy, and have all of the amenities you may need. The recent room upgrades maximize the space. Little things like nice-sized TV, built-in luggage space, comfortable bed linens, and fog-proof mirror make a value hotel a great place to stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Benecia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cathy

Business traveller
Liked: Staff & service, property conditions & facilities
Clean room but small.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained in like-new condition. Friendly staff, good breakfast, nice rooms.
Stayed 1 night in Aug 2025

2/10 Terrible

Nancy, Clermont

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The lobby reeked of cugarette smoke. There was NO internet. No decaf coffee and very sparse offering for breakfast. My room was clean and comfortable
Stayed 1 night in Sep 2025

8/10 Good

Sunshine

Liked: Cleanliness, staff & service, property conditions & facilities
The first room had the shades off the window, the room was clean but a little musty smelling. I went to the staff and they gave me a new room no problem. I travel with febrez so the damp smell was no problem. For a quick had to have a slepp on traveling through it was good.
Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Travelled with family
Disliked: Cleanliness

Not as good as advertised

I was surprised that this hotel had a good rating. We felt that it was shabby, and not the most appealing. Our room had a very strange odor in it that had us both feeling a little ill by morning. Definitely wouldn't stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Small but comfortable.

Room was very small (this hotel used to be a Microtel so no surprise), so there wasn't much room to move around, but you could tell it had been recently updated and was clean. The a/c was not working properly the first night, but after I requested they look at it they came in and replaced it with a new one that worked great the rest of the trip. There was no soap in the room when I arrived, and they didnt remember to bring me some when I asked, but I was able to track some down. Was clean and bed was comfortable and place was relatively quiet. Staff was helpful when needed.
Stayed 6 nights in Aug 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Quiet, safe environment, easy to park. Problem is the front entrance is not handicap accessible. Kinda inconvenient if you have your hands full and trying to enter 2 sets of doors.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was confortable. The staff went out of their way to make sure everything was good. The room was clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Cyndi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ant investation got in our luggage😖😢
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good with the staff and nice breakfast. The room was a little small, but looked recently updated. The inside was better than the outside as far as appearance. Nice landscaping! Good value for the rate.
Stayed 1 night in Aug 2025

8/10 Good

Moises

Stayed 1 night in Aug 2025

6/10 Okay

Eric

Travelled with family
Liked: Staff & service
Hotel is right by a bunch of food which is nice. The room was ok. The floors were dirty when we walked into the room. Had to ask them to clean twice before anyone came at the end of the day. Other than that it was ok.
Stayed 3 nights in Aug 2025

2/10 Terrible

Cymantha Brooke

Business traveller
Disliked: Cleanliness, property conditions & facilities
Needles in the lot, antlers in the room, homeless camp right outside the building. Management was cooperative with switching to an upper level room.
Stayed 2 nights in Aug 2025