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Quality Inn & Suites

2.0 star property
Hotel with free breakfast, in the vicinity of West Town Mall

Photo gallery for Quality Inn & Suites

Exterior
Lobby
Exterior
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is NZ$146
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
309 N Peters Rd, Knoxville, TN, 37922
  • West Town Mall
    ‪4 min drive‬
  • Turkey Creek Shopping Center
    ‪6 min drive‬
  • University of Tennessee
    ‪13 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Single Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Renovated in 2025
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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About the area

Knoxville

At Quality Inn & Suites, you'll be 5.6 km (3.5 mi) from West Town Mall and 9.6 km (6 mi) from Pellissippi State Community College. Highlights at this hotel include free daily breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Other amenities include laundry facilities, multilingual staff and a television in a common area. Free full breakfast is available daily between 6:30 AM and 9:30 AM. .Sights within a 15-minute drive of this Knoxville West hotel include University of Tennessee and Neyland Stadium.

What's nearby

  • West Town Mall - 4 min drive - 5.9 km
  • Turkey Creek Shopping Center - 6 min drive - 7.3 km
  • Pellissippi State Community College - 7 min drive - 8.8 km
  • University of Tennessee - 13 min drive - 16.8 km
  • Neyland Stadium - 15 min drive - 19.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 19 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬4 min walk
  • ‪Culver's - ‬10 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Cancun Mexican Restaurant - ‬7 min walk
  • ‪Main Event Entertainment - ‬8 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available. A complete renovation of Quality Inn & Suites was completed in March 2025.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 1994
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Quality Inn & Suites offers 72 air-conditioned accommodations with free toiletries and blackout curtains. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub (76 centimetre high)
  • Grab bar in shower (76 centimetre high)
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, cash and mobile payments.
    For guests' safety, the property includes a smoke detector in all accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 3 Sept 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 4 Oct 2025 start from NZ$145.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park.

Does Quality Inn & Suites serve breakfast?

Yep, free full breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn & Suites?

No, only service animals are allowed.

Quality Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 61 reviews
Rating 8 - Good. 13 out of 61 reviews
Rating 6 - Okay. 14 out of 61 reviews
Rating 4 - Poor. 6 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with family
Disliked: Cleanliness
Needed cleaning. Ok but not a hotel that I’d recommend. It was UTK’s graduation weekend. The price was ridiculously high, but it was one of the only available rooms in the area.
Stayed 1 night in May 2025

6/10 Okay

Douglas

Stayed 1 night in May 2025

8/10 Good

Erwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ralanda, Dutton

Business traveller
Good price and location
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
It was great and very clean
Stayed 1 night in May 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an old building with new renovation. Very nice and beautiful rooms with new furniture. But there is a terrible smell of old age and dampness in the room because the air conditioning does not work when there are no tenants in the room, and the windows do not open. I had to sleep with the exhaust fan on all night to reduce this terrible smell a little. Yes, everything is painted and the furniture is new, but the building is old and smells terrible. Breakfast is super simple and cheap. I did not like it. The workers are not very friendly, although one of them gave me a quiet room away from the elevator. If I could open the window it would be perfect. But I am sensitive to smells and I can't stand the smell of old rooms. I think the price is high even taking into account the new renovation.
Stayed 1 night in May 2025

8/10 Good

Charise

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating to my needs and worked with me when I needed to depart early due to an urgent matter back home across the states. I would stay here again, but the drawbacks are that the windows didn't open so I wasn't able to get any fresh air into the musty smelling room and there was dust on some items. Overall, the stay was pleasant.
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Staff was very attentive.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
We saw a dead bug on floor of room and a dead cockroach in doorway in hall. All was good except that. My 77 year old sister was not happy about the bugs. Just need an exterminator session. All other was good.
Stayed 1 night in May 2025

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unfriendly front desk when we checked in late and interrupted him. Very stiff bed, no good breakfast and weird smells in halls and room. No hand soap.
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Apr 2025

6/10 Okay

Angela

Travelled with family and small children
Disliked: Staff & service
Staff was not friendly upon checking in. Barely spoke to us. The 1st room had bedbugs. Staff denied. Got another room, however. It was fine. Bed was comfortable. Seemed clean. Won't be staying there again, though. Mostly because we were gaslit.
Stayed 1 night in Apr 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Friendly staff! Great location and easy to get to! Will definitely stay again next time I come and visit!!
Stayed 2 nights in Apr 2025

4/10 Poor

HANNA

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Good trip
Stayed 2 nights in Apr 2025

4/10 Poor

Connor

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Supposedly this location has been recently renovated and reopened one month ago. My room had two stink bugs. We had family staying at the same hotel in a separate room - their first room had bed bugs. Mild argument ensues with staff. Their second room had a stink bug as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Amaurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Sandra

Stayed 2 nights in Mar 2025

8/10 Good

Leroy

Liked: Cleanliness, staff & service

Eh

Served its purpose I guess. Nothing to write home about.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Roger

Disliked: Cleanliness, property conditions & facilities

Not great, but ok.

AWFUL SMELL!!! Floors dirty!!! Breakfast slim choices. Clean sheets. Good shower. Staff friendly. Last minute reservation. Get what you pay for.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, room was amazingly clean, and the location is perfect!!! Would recommend, better than most places I've stayed at a similar price point. Iykyk.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rashaan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Sirpa

Disliked: Amenities
I knew I wasn’t checking into Four Seasons. Room was clean, coffee was good in the morning. If water pressure in the shower is non-negotiable then you should probably pass. Staff was great and location was perfect but the hallways definitely smelled like smoke. In any case, for the purpose of this trip all my needs were met.
Stayed 1 night in Mar 2025