Tru by Hilton Knoxville West Turkey Creek

2.5 star property
Hotel with free breakfast, near Turkey Creek Shopping Center

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Desk, free WiFi, bed sheets
Lobby
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi
The current price is NZ$193
includes taxes & fees
27 July - 28 July

Explore the area

Map
380 LOVELL ROAD, Farragut, TN, 37934
  • Tennova Hospitalist Group
    ‪11 min walk‬
  • Turkey Creek Shopping Center
    ‪12 min walk‬
  • Pellissippi State Community College
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

About the area

Farragut

At Tru by Hilton Knoxville West Turkey Creek you'll be within a 15-minute walk of Tennova Hospitalist Group and 1.4 km (0.9 mi) from Turkey Creek Shopping Center. Highlights at this hotel include free breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Plus you'll find a 24-hour front desk, luggage storage and a front desk safe. .With a stay at this Knoxville West hotel, you'll be 21.5 km (13.4 mi) from University of Tennessee.

What's nearby

  • Tennova Hospitalist Group - 11 min walk - 0.9 km
  • Turkey Creek Shopping Center - 12 min walk - 1.1 km
  • Dead Horse Lake Golf Course - 4 min drive - 4.4 km
  • Pellissippi State Community College - 8 min drive - 6.8 km
  • West Town Mall - 8 min drive - 10.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Starbucks - ‬2 min drive

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel with free breakfast, near Turkey Creek Shopping Center
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available. The business-friendly Tru by Hilton Knoxville West Turkey Creek also features a fitness centre, a front desk safe, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Farragut hotel.

  • 80 guestrooms or units
  • Built in 2020
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Frequently asked questions

What is the cancellation policy at Tru by Hilton Knoxville West Turkey Creek?

Tru by Hilton Knoxville West Turkey Creek offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Knoxville West Turkey Creek?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Knoxville West Turkey Creek on 27 Jul 2025 start from NZ$193.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Knoxville West Turkey Creek?

Yep, Tru by Hilton Knoxville West Turkey Creek has a free self car park.

Is there a free airport shuttle available at Tru by Hilton Knoxville West Turkey Creek?

No, Tru by Hilton Knoxville West Turkey Creek does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Knoxville West Turkey Creek?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 328 out of 587 reviews
Rating 8 - Good. 117 out of 587 reviews
Rating 6 - Okay. 73 out of 587 reviews
Rating 4 - Poor. 39 out of 587 reviews
Rating 2 - Terrible. 30 out of 587 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sharee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
location was great for traveling through, I did not like the floors in the room, it was a fake hardwood type that didn't seem very clean
Stayed 1 night in Mar 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The baseboards need cleaning throughout.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

Darrin

Disliked: Staff & service
Tv with name was cool. Modern was nice. Just over all cleaning was lacking. Road noise. Front desk staff not really able to answer questions and just below average compared to other hotels. Posted 2 charges pending for room and 3 charges for some otheer charge. At the end oh the day.
Stayed 1 night in Mar 2025

10/10 Excellent

Mechelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 3 nights in Jan 2025

8/10 Good

liz

Business traveller
Liked: Cleanliness, property conditions & facilities

Tru Knoxville

They have a really nice breakfast buffet in the morning with a good selection of types of foods. Plus they have a yogurt machine which is very nice. Negatives are they will give you an extra blanket but it looks like a mattress pad not a real blanket. Very nice walk in shower. No microwave in the room. Refrig is nice but you can not set the temperature in it so everything was frozen by the next morning. Being as close to the interstate you really did not hear the traffic and I was on one of the front rooms.
Stayed 2 nights in Mar 2025

8/10 Good

Jessika

Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to Stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Definitely will stay at this brand ag

Great pet friendly hotel. We have an 83lb doodle not many hotels take big dogs
Stayed 1 night in Mar 2025

6/10 Okay

Brooke

Business traveller, Travelled with group
Liked: Amenities
I stayed for 2 nights for a school event I had to attend. I got a 2 queen sized bed room. Upon arrival in the room, I quickly noticed how many things were details missed that could’ve been easily avoided before I checked in. The shower shelf was hanging on by a thread in the shower, the shower door would not shut all the way, the handle on the shower door was so loose. You couldn’t use it to open the shower door, there were several spots around the room on the walls that look like somebody took a eyeshadow brush too, there was a dog paw print on my mattress protector, there was a red marker spot on my comforter, and there were a couple tears on the bench in the room. these were things that could have easily been prevented. Had someone paid attention to detail or looked in the room before we arrived to make sure they were putting us in a clean room. The sheets were clean and the surfaces were clean, but there were just a bunch of minor details that were completely overlooked. The manager had messaged me about my stay after I checked in and I let him know about these details and the only response I got back was “…”. I know nothing is going to be perfect, but I just wish for how much I have to pay for hotels nowadays that certain things like the shower shelf would’ve been fixed before my arrival.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

4/10 Poor

Donald

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

In Hilton family, but not Hilton quality.

Checked in. Front desk was distracted. Room television did not work. No attempt to fix. Someone spilled coffee in morning. Staff left large spill on floor for 30 minutes. Included breakfast set up late. May be in Hilton family, but definitely not Hilton service or staff training.
Stayed 1 night in Mar 2025

4/10 Poor

Vivian

Travelled with partner
Liked: Cleanliness, amenities
This must have been the smallest hotel room I have ever stayed in (we were in a king bed room). I felt like I was in one of the small bedroom showrooms at IKEA. There was no closet, only hooks on the wall and a metal bar. There wasn't enough space for 2 people to pass each other in the room. Also, there was tornado activity close by and when I tried to inquire if there were county tornado sirens, they didn't know. They have an automatic $25 damage deposit at check-in. The building is close to the interstate so lots of truck noises, however, the heat/ac unit was loud enough to drown it out. Building was new (or remodeled) with several convenient USB plugs. Bed was comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was very helpful, fast and efficient. The elevators and bathrooms in the lobby smelled really nice. Everything seem to be very well.
Stayed 1 night in Mar 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish Tru hotels had coffee machines in the rooms. This is the second Tru hotel I have stayed with in the last two weeks. Each had a stopper in the bathroom sink that didn’t work. Both were immaculate and staff was pleasant and welcoming.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, professional, kind and responsive in a timely manner to the guests.
Stayed 3 nights in Feb 2025

8/10 Good

Lance

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Really enjoyed the atmosphere of this accommodation - lively, upbeat, fun, inviting. The room was decent overall. However, the floors were somewhat sticky (maybe from the cleaning fluid they use?) and there were several maintenance issues that needed addressed such as loose towel/toilet paper racks, clogged sink, dirty shower tiles. Overall, we were content with our short stay, and the hotel staff did respond favorably to any concerns we had.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and accommodating.
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Its a bit short on ammenities, which is unfortunate. However, the staff was helpful and the place was clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Mar 2025

6/10 Okay

Bobby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Interstate noise, small rooms and the shower doesn’t work good.
Stayed 2 nights in Mar 2025

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place right off I-75

Nice place right off freeway. They give you 2 waters upon check in which was great. Breakfast was pretty good. Everyone else was good also. The only thing i wasn't crazy about was all the decor. It's very eclectic/modern. Very bright!!! I felt like i was in a childs daycare. Not for my husband and myself. But it was a nice place to stay and convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Melonie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael, Fishkill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Wish they wouldn’t have put me in the closest room to the highway all the way at the end of the hall but seems to be the case often when booking though Expedia. The furthest room every time
Stayed 1 night in Feb 2025