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Lakeland Hotel Mizunosato

3.0 star property
Hotel with a full-service spa, 9-minute walk to Lake Kawaguchi

Photo gallery for Lakeland Hotel Mizunosato

Public bath
Traditional Room with Open Air Bath and Garden, (Mt.Fuji View) | Bathroom
Suite Room with Tatami Area with Open-Air Bath, (Lake View)
Japanese Twin Room with Open Air Bath, (Mt.Fuji View) | Mountain view
TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$366
3 Feb - 4 Feb

Explore the area

View map
1070 Kodachi Kawaguchiko-cho, Fujikawaguchiko, Yamanashi-ken, 401-0302
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Lake Kawaguchi
    ‪7 min walk‬
  • Place, Mt. Fuji Panoramic Ropeway
    ‪3 min drive‬

Room options

View all photos for Traditional Room (Lake View)

In-room safe, desk, free WiFi

Traditional Room (Lake View)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Desk
  • 18 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Futons

View all photos for Japanese Western Twin Room, (Lake View)

Japanese Western Twin Room, (Lake View)

Japanese Western Twin Room, (Lake View)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Desk
  • 30 sq m
  • Lake view
  • Sleeps 5
  • 2 Single Beds

View all photos for Japanese Twin Room with Open Air Bath, (Mt.Fuji View)

Japanese Twin Room with Open Air Bath, (Mt.Fuji View)

Japanese Twin Room with Open Air Bath, (Mt.Fuji View)

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Desk
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Futons

View all photos for Superior Japanese Room with Open Air Bath, (Mt.Fuji View)

Superior Japanese Room with Open Air Bath, (Mt.Fuji View)

Superior Japanese Room with Open Air Bath, (Mt.Fuji View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Desk
  • 30 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Suite Room with Tatami Area with Open-Air Bath, (Lake View)

Suite Room with Tatami Area with Open-Air Bath, (Lake View)

Suite Room with Tatami Area with Open-Air Bath, (Lake View)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Desk
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese Western Twin Room, (Mt.Fuji View)

Japanese Western Twin Room, (Mt.Fuji View)

Japanese Western Twin Room, (Mt.Fuji View)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Desk
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese Western Twin Room, (No View)

Japanese Western Twin Room, (No View)

Japanese Western Twin Room, (No View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Desk
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Traditional Room with Open Air Bath and Garden, (Mt.Fuji View)

Traditional Room with Open Air Bath and Garden, (Mt.Fuji View)

Traditional Room with Open Air Bath and Garden, (Mt.Fuji View)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Desk
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Traditional Room with Shower, (Lake View)

Traditional Room with Shower, (Lake View)

Traditional Room with Shower, (Lake View)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Desk
In-room safe
  • 18 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Single Futons

View all photos for Traditional Room with Shower, (Mt.Fuji View)

Traditional Room with Shower, (Mt.Fuji View)

Traditional Room with Shower, (Mt.Fuji View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Desk
In-room safe
  • 14 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Futons

View all photos for Japanese Western Twin Room, 1 Double Bed (Lake View)

Japanese Western Twin Room, 1 Double Bed (Lake View)

Japanese Western Twin Room, 1 Double Bed (Lake View)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Desk
  • 30 sq m
  • Lake view
  • Sleeps 5
  • 1 Double Bed

View all photos for Japanese-Style Large Room with Loft and Mt.Fuji View

Japanese-Style Large Room with Loft and Mt.Fuji View

Japanese-Style Large Room with Loft and Mt.Fuji View

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Desk
In-room safe
  • 30 sq m
  • Mountain view
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese-style Twin Room  (with Loft and Mt.Fuji View)

Japanese-style Twin Room  (with Loft and Mt.Fuji View)

Japanese-style Twin Room  (with Loft and Mt.Fuji View)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Desk
In-room safe
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Futons

View all photos for Misaka Mountain Side Japanese-Western Style Room No View

In-room safe, desk, free WiFi

Misaka Mountain Side Japanese-Western Style Room No View

  • Sleeps 5

View all photos for Lake Kawaguchi Side Japanese-Western Style Room

In-room safe, desk, free WiFi

Lake Kawaguchi Side Japanese-Western Style Room

  • Sleeps 5

View all photos for Mt. Fuji Side Spacious Japanese-style Room with Open-air Bath

Bathroom

Mt. Fuji Side Spacious Japanese-style Room with Open-air Bath

  • Sleeps 5

View all photos for Lake Kawaguchi Side Japanese-Style Room with Shower

Bathroom

Lake Kawaguchi Side Japanese-Style Room with Shower

  • Sleeps 2

View all photos for Lake Kawaguchi Side Special Room with Semi-Open-Air Bath

In-room safe, desk, free WiFi

Lake Kawaguchi Side Special Room with Semi-Open-Air Bath

  • Sleeps 4

View all photos for Lake Kawaguchi Side Japanese-Style Room with Bath

Bathroom

Lake Kawaguchi Side Japanese-Style Room with Bath

  • Sleeps 2

View all photos for Mt.Fuji Side Japanese-Style Room with Open-Air Bath

Bathroom

Mt.Fuji Side Japanese-Style Room with Open-Air Bath

  • Sleeps 2

View all photos for Mt.Fuji Side Japanese-Western Style Room

Bathroom

Mt.Fuji Side Japanese-Western Style Room

  • Sleeps 4

View all photos for Mt.Fuji Side Japanese-Style Room With Shower

Bathroom

Mt.Fuji Side Japanese-Style Room With Shower

  • Sleeps 3

Traditional Room With Open Air Bath And Garden, (Mt.Fuji View)

  • Sleeps 5

Semi-Western Style Room Lake View-2 Single Beds

  • Sleeps 5

Suite Room With Tatami Area With Open-Air Bath And Lake View

  • Sleeps 3

Japanese-Style Large Room With Loft And Mt.Fuji View

  • Sleeps 6

Japanese-Style Twin Room (with Loft And Mt.Fuji View)

  • Sleeps 2

About the area

Fujikawaguchiko

At Lakeland Hotel Mizunosato you'll be 0.7 km (0.5 mi) from Lake Kawaguchi and 2 km (1.2 mi) from Mt. Fuji Panoramic Ropeway. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include massages along with access to the hot springs/mineral springs. The restaurant, Hanamizuki, serves Japanese cuisine and is open for breakfast. Enjoy the free kids' club along with access to hot springs and a playground. Plus you'll find free Wi-Fi in public areas, a rooftop terrace and a 24-hour front desk. There's also the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 3-property class Fujikawaguchiko hotel include Fuji-Q Highland and Fuji-Hakone-Izu National Park.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Yagizaki Park - 1 min walk - 0.2 km
  • Lake Kawaguchi - 7 min walk - 0.6 km
  • Kawaguchiko Ohashi Bridge - 10 min walk - 0.9 km
  • Mt. Fuji Panoramic Ropeway - 3 min drive - 1.7 km

Getting around

  • Kawaguchiko station - 8 min drive
  • Tokyo (NRT-Narita Intl.) - 156 min drive

Restaurants

  • ‪カフェティーノ マウントフジコーヒーショップ - ‬7 min walk
  • ‪和花 - ‬11 min walk
  • ‪CISCO COFFEE - ‬4 min walk
  • ‪とみふじ - ‬15 min walk
  • ‪三七の広場 - ‬5 min walk

About this property

Lakeland Hotel Mizunosato

Hotel with a full-service spa, 9-minute walk to Lake Kawaguchi
There's a restaurant on site. Public spaces have free WiFi. As a guest of Lakeland Hotel Mizunosato, you'll find a full-service spa and hot springs. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. A rooftop terrace, a complimentary children's club, and a vending machine are also featured at Lakeland Hotel Mizunosato. Free self parking is available.

This 3-star Fujikawaguchiko hotel is smoke free.

  • 50 guestrooms or units
  • Kid's club (free)
  • Terrace on the roof
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Lakeland Hotel Mizunosato offers 50 air-conditioned accommodations with a safe and complimentary slippers. This accommodation offers separate sitting areas and includes desks. This Fujikawaguchiko hotel provides complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries and children's slippers. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Hosted evening meal available daily for a fee; reservation required
  • Kaiseki meal

Restaurants on site

  • Hanamizuki

Things to do

  • Free children's club
  • Full-service spa
  • Hot springs
  • Playground

Family friendly

  • Free area shuttle
  • Free children's club
  • In-room refrigerator
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Hot/mineral springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s dinner service is available only by reservation and must be requested 1 day prior to arrival.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Lakeland Hotel Mizunosato Fujikawaguchiko
Lakeland Hotel Mizunosato
Lakeland Mizunosato Fujikawaguchiko
Lakeland Mizunosato
Lakeland Mizunosato
Lakeland Hotel Mizunosato Hotel
Lakeland Hotel Mizunosato Fujikawaguchiko
Lakeland Hotel Mizunosato Hotel Fujikawaguchiko

Frequently asked questions

What is the cancellation policy at Lakeland Hotel Mizunosato?

Lakeland Hotel Mizunosato offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lakeland Hotel Mizunosato?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Lakeland Hotel Mizunosato on 3 Feb 2026 start from NZ$362.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lakeland Hotel Mizunosato?

Yep, Lakeland Hotel Mizunosato has a free self car park.

Is there a spa on site at Lakeland Hotel Mizunosato?

Yep, there is an onsite spa at Lakeland Hotel Mizunosato. You'll enjoy services like massages.

Is Lakeland Hotel Mizunosato family-friendly?

You bet! With amenities such as a free children's club and a playground, as well as children's slippers in the guestrooms, it's no surprise that Lakeland Hotel Mizunosato is a hit with families.

Is there a free airport shuttle available at Lakeland Hotel Mizunosato?

No, Lakeland Hotel Mizunosato does not offer an airport shuttle service.

Is there a bar or restaurant at Lakeland Hotel Mizunosato?

Yep, you can grab a meal at Lakeland Hotel Mizunosato's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Lakeland Hotel Mizunosato?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Lakeland Hotel Mizunosato?

No, only service animals are allowed.

Lakeland Hotel Mizunosato Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 327 out of 502 reviews
Rating 8 - Good. 118 out of 502 reviews
Rating 6 - Okay. 32 out of 502 reviews
Rating 4 - Poor. 13 out of 502 reviews
Rating 2 - Terrible. 12 out of 502 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra, White Plains

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights in late September (family of 3). The hotel is right on the lake, with beautiful views of Mt.Fuji from the roof top, and we had that same view from our room - it was spectacular! We had half board (breakfast and dinner) and the food and sevice were excellent. Onsen was an amazing experience - it was the first time for us and we loved it! That said, property could use some updates (for instance, our private bath was a bit outdated but it didn't bother us). Don't excpect super modern hotel, because that's not what Lakeland is. It is very charming and traditional. We enjoyed our stay very much and would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Stayed 3 nights in Oct 2025

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views of Lake Kawaguchiko. We were even lucky enough to have about a 12 hour cloudless(of 72) window to see Mt Fuji. Dining is strange. Three of our six meals were served in a windowless cubicle, when there were tables available in a large dining room with windows everwhere. Wonderful, friendly and helpful staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

FANCHAO

Stayed 1 night in Oct 2025

8/10 Good

maria

Stayed 2 nights in Oct 2025

8/10 Good

marilyn

Liked: Staff & service
Nice location and view. Needs some updating. The staff was very kind.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the traditional breakfasts which were fun and tasty. Facilities were well kept and nice. Staff was very nice and accommodating. Really good views of the lake too.
Stayed 2 nights in Oct 2025

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Unique stay experience. Japanese styke rooms
Stayed 1 night in Oct 2025

6/10 Okay

Cole

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On the listing, it said we could get free transportation from the train station to the hotel in less than 10 minutes, but we had to wait 45 minutes to an hour at the train station for the bus to arrive. It would have been faster to walk there ourselves. When we arrived, the hotel interior was very rundown and dated. Our room was nice, but our toilet seat and sink both had large cracks in them. Our room had a private bath, and it was relaxing, but the water was not filtered and there were multiple very large spiders and other insects in the water and around the bath. For dinner, there was a lot of food, and some of it was good, but almost nothing was explained to us so we did not know what we were eating for the most part. Breakfast was very good though. The most disappoint thing though is we found out when we arrived that the private onsen was not included in the price of our stay, and we had another upcharge for it, so we did not use it. Overall a very disappointing experience, especially at this price point, which was extremely high.
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how unique this stay was. They even provide a shuttle pick up from Kawaguchiko Station. This hotel is situated right infront of Lake Kawaguchiko so our view every time we get out is beautiful. We also reserved the room with Mt Fuji view and was able to wake up to Fuji. The only complaint we have is that the bathroom in our room smells odd (unsure what it is but smells like mold maybe bc its an older facility???). Other than that, staff is really nice and very accomodating (they even carry your luggages up to you room and also once u check out). There is also a viewing balcony at the very top of the building which was nice.
these were provided to us for the onsen in site
view from the viewing balcony
they had set up our beds while we were out for dinner (arnd 6-7pm)
Stayed 1 night in Sep 2025

10/10 Excellent

Myung Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rodrigo, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fuji view was spectacular
Stayed 2 nights in Sep 2025

10/10 Excellent

Ngoc Anh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible services
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely unique hotel nestled near Lake Kawaguchi with views of Mt Fuji. We stayed in the traditional room with tatami mats and a private outdoor bath which was very special and memorable. Staff were welcoming and made us feel at home. Thank you!
Stayed 2 nights in Aug 2025

10/10 Excellent

ziyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carlson

Stayed 2 nights in Jul 2025

10/10 Excellent

Nathalia

Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very charming hotel with amazing views of Fuji and the lake! The staff was amazing and helpful and many were able to speak English. Very unique experience-definitely recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Yanzhong

Travelled with family
Liked: Amenities, property conditions & facilities
The food and the views are both wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very traditional and beautiful. We had a stunning view of Mt Fuji from our outdoor Onsen. I strongly recommend for anyone looking to enjoy a traditional experience!
Stayed 1 night in May 2025

10/10 Excellent

Estefania

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A very welcoming staff and nice surroundings.
Stayed 1 night in May 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We chose 2 Superior Japanese rooms (Mt Fuji view) with on-deck soaking tub for 8 adults to share. Also dinner and breakfast plan. This reservation was a bit of a splurge or our first 2 nights in Japan. It was wonderful! Truly exceptional staff! Incredible views. Both of Mt Fuji from the room we selected and also of the (very nearby/easily walkable) lake from the dining room and in the evenings. The meals were excellent in presentation, content and service. The intermittent shuttle was convenient and appreciated. The onsen offerings were very enjoyable for the group and not at all crowded when we used them. In fact, the hotel in general seemed quite and calm. The public areas seemed well finished and updated/or well maintained. Some wonderful, artful and authentic accents too! Our Superior Japanese room accommodated pretty well 4 adults sleeping in futons on the tatami mat floors (which takes some getting used to). We requested 4 single futons rather than what seemed the standard 2 double futons. We also requested another regular chair (so 2 total). There were also 4 floor seats around a short-legged floor table. This extra chair also came in handy when juggling luggage some in the mornings and evenings when getting ready. so we could avoid luggage have much contact with tatami mats. The room did have some aspects that were old/dated but which were also very well maintained and clean.
Stayed 2 nights in May 2025