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Sheraton Kauai Resort

4.0 star property
Beachfront resort with a 24-hour fitness centre

Photo gallery for Sheraton Kauai Resort

2 restaurants, breakfast, lunch, dinner served; international cuisine
Creator video - submitted by lilniki
On the beach, beach umbrellas, beach massages
View from property
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • Bar
The current price is NZ$711
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
2440 Hoonani Rd, Koloa, HI, 96756
  • Place, Kiahuna Beach
    ‪3 min walk‬
  • Place, Poipu Shopping Village
    ‪5 min walk‬
  • Place, Poipu Beach
    ‪12 min walk‬
  • Airport, Lihue, HI (LIH)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Oceanfront

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Oceanfront

9.6 out of 10
Exceptional
(35 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Shower/bath combination
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Oceanfront

Deluxe Room, 2 Queen Beds, Oceanfront

Deluxe Room, 2 Queen Beds, Oceanfront

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Shower/bath combination
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Shower/bath combination
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Shower/bath combination
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront (1 King)

LED TV, pay films

Deluxe Suite, 1 Bedroom, Oceanfront (1 King)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 121 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 2 Queen Beds, Oceanfront

LED TV, pay films

Deluxe Suite, 2 Queen Beds, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 121 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Oceanfront

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Luxury Room, 1 King Bed, Oceanfront

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Shower/bath combination
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront (Mobility Accessible, Tub)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Oceanfront (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Shower/bath combination
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront (Mobility/Hearing Access, Transf Shwr)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Oceanfront (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Shower/bath combination
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Koloa

At Sheraton Kauai Resort you'll be within steps of Kiahuna Beach and ʻAuliʻi Lūʻau. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and 2 bars/lounges. .The restaurant, RumFire Poipu Beach, serves international cuisine and is open for dinner. The resort's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site 24-hour gym and Hot tub. Other amenities include a 24-hour business centre, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this Poipu resort include Lawai Beach and Poipu Beach.
View more Resorts in KoloaOpens in a new window

What's nearby

  • Kiahuna Beach - 3 min walk - 0.3 km
  • Poipu Shopping Village - 5 min walk - 0.5 km
  • Poipu Beach - 12 min walk - 1.0 km
  • Brennecke Beach - 15 min walk - 1.3 km
  • Lawai Beach - 4 min drive - 1.9 km

Getting around

  • Lihue, HI (LIH) - 28 min drive

Restaurants

  • ‪Brennecke's Beach Broiler - ‬17 min walk
  • ‪Puka Dog - ‬17 min walk
  • ‪Lappert's Hawaii - ‬16 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Bubba Burgers - ‬15 min walk

About this property

Sheraton Kauai Resort

Beachfront resort with a 24-hour fitness centre
As a guest of Sheraton Kauai Resort, you'll find 2 outdoor swimming pools, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

A 24-hour business centre and 12 meeting rooms are available. Event space at this resort measures 41069 square feet (3815 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at Sheraton Kauai Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Koloa resort is smoke free.

  • 188 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 41069 sq ft of conference space
  • 3815 sq. m of conference space
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Sheraton Kauai Resort offers 188 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit and hairdryers. In-room wireless Internet access is available for a surcharge. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Similar properties

Exterior
Sheraton Kauai Resort Villas
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 681 reviews
The price is NZ$585
includes taxes & fees
19 Dec - 20 Dec
Sheraton Kauai Resort Villas

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)

Parking and transport

  • Valet parking on site (USD 30 per day)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Lava's on Poipu Beach
  • RumFire Poipu Beach

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Fitness classes
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 41,069 square feet of conference space
  • Computer station

Outdoors

  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness centre access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20 per person
  • Fee for in-room wireless Internet: USD 15.00 per day (rates may vary)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W20034164-01
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is W20034164-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kauai Resort
Kauai Sheraton
Kauai Sheraton Resort
Resort Kauai
Sheraton Kauai
Sheraton Kauai Koloa
Sheraton Kauai Resort
Sheraton Kauai Resort Koloa
Sheraton Resort Kauai
Sheraton Kauai Resort Koloa
Sheraton Kauai Resort Resort
Sheraton Kauai Resort Resort Koloa

Frequently asked questions

What is the cancellation policy at Sheraton Kauai Resort?

Sheraton Kauai Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Kauai Resort?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Sheraton Kauai Resort on 18 Dec 2025 start from NZ$642.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Kauai Resort?

Yep, Sheraton Kauai Resort has valet parking for USD 30 per day. Onsite parking is limited.

Are there any beaches close to Sheraton Kauai Resort?

Yep, Sheraton Kauai Resort is a short 3-minute walk from Kiahuna Beach. Fun beach activities include snorkelling and body boarding.

Does Sheraton Kauai Resort have a pool?

Sheraton Kauai Resort has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at Sheraton Kauai Resort?

Sheraton Kauai Resort features 2 outdoor pools, 1 hot tub and 2 restaurants.

Is Sheraton Kauai Resort family-friendly?

You bet! With amenities such as 2 outdoor pools and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Kauai Resort is a hit with families.

Does Sheraton Kauai Resort serve breakfast?

You bet, cooked-to-order breakfast is served daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Sheraton Kauai Resort?

No, Sheraton Kauai Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Kauai Resort?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Kauai Resort?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Kauai Resort?

No, only service animals are allowed.

Is there a golf course on site at Sheraton Kauai Resort?

There is a golf course next to Sheraton Kauai Resort.

Reviews

Sheraton Kauai Resort Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 565 out of 1005 reviews
Rating 8 - Good. 270 out of 1005 reviews
Rating 6 - Okay. 99 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

Reviews

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a bit more from our room, like a nicer/newer tub and shower but the view made up for it. I was disappointed that there was no screen door on the slider out to the balcony. It would have been nice to leave it open during the night to hear the waves and let the breeze come in. The front desk person that checked us in was pretty flat but didnt do anything wrong per say. Overall I might go back, but would look for other options too.
Stayed 2 nights in Sep 2025

8/10 Good

Shirli

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a beautiful ocean view from our room. The room it self was a little dated but clean. Our shower made very loud pipe noises. The staff was nice and the surrounding area was beautiful. Great location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Audrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tropical Paradise

This place is perfect. Right on the beach, lots of amenities, beautiful sunsets on the lawn…stargazing at night and many more memorable perks. The bed was comfy, pillows were perfect, water pressure strong, and a beautiful pool area. I highly recommend this tropical paradise. ((The burritos from Da Crack were great, as was the Thai Food from the food trucks nearby))
Stayed 3 nights in Sep 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

James Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was not comfortable, slopes and valleys. The pillows were not thick enough, flattened out real quick.
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Detlof

Liked: Cleanliness, room comfort
The room was very good, large, nice view. Our main complaint was about the food at the Lava restaurant. Whatever we ordered in this restaurant, the food was very poor, overcooked or underdone, even hamburgers did not tast good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Carol Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My ocean view was perfect. I didn’t mind the Luau just outside my room on Monday and Wednesday nights, although it made parking less convenient. The beach there is quite nice
Stayed 5 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
older property so maintenance challenges
Stayed 10 nights in Aug 2025

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views, great staff and awesome yoga class to start the day
Stayed 5 nights in Aug 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service, cleanliness, and overall design of the property (pool, room layout, etc.) were excellent and contributed greatly to the overall quality of our experience on Kauai. However, I do wish that RumFire was open during our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Joelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year and the memories made are priceless! The only thing I would request is the management needs to get new pillows for the entire resort. It doesn't matter if you stay in building 1 or 2, the pillows are horrible. But literally everything else is 10 stars!
Stayed 6 nights in Aug 2025

10/10 Excellent

Mauricio

Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Stayed 6 nights in Jul 2025

10/10 Excellent

Linet, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our 3 night stay, large suite for my fsmily of 4 with stunning ocean views. Great restaurants, close to everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay if you want the sun, beach and pool vacation. I will stay again.
Sunset is gorgeous every night
Stayed 6 nights in Jul 2025

10/10 Excellent

Stefanie Ann, Orland Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Jul 2025

10/10 Excellent

Ma Rowena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Very pretty view of the ocean.
Stayed 6 nights in Jul 2025

10/10 Excellent

Russ, Sylvania

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I can not say enough positives about this resort! We did opt for ocean front and were very impressed! We couldn't have asked for a better room! The resort was quiet, had lots of things to keep you busy (yard games, pool, fire pits, etc.). The room was clean, had plenty of room, and the set up was great. Every staff member we encountered was pleasant and very helpful. We will come again and stay at this Sheraton!
Stayed 3 nights in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, the staff were even better. The pool and the nearby beaches were so crowded I couldn’t enjoy them, but that might be personal preference. Probably great for families!
Stayed 3 nights in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael, Davie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience staying at the Sheraton Kauai Resort was overall excellent! The resort is a beautiful, with beautiful grounds & gardens to explore and amazing views of the south coast of Kauai. It's located about 25 minutes from the airport and we found that any points of interest on the island was very accessible, no more than 1 hour drive from the hotel. Our room was an oceanfront room with a beautiful view (yet felt very private & quite) and we found it spotless, BIG and roomy. The little market and pool side restaurant was good and service was on friendly & on point. Their concierge helped us quickly book excursions that were well worth it, as they have connections to good & apparently reputable excursion companies (we did kayaking on Wailea River with hike & a Napali Coast sunset cruise!) We recommend this hotel to anyone staying on Kauai!!!
Stayed 4 nights in May 2025

10/10 Excellent

Nory, Sebring

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The gardens are beautiful, the food at the Lava Restaurant was good but the rooms are dated.
Stayed 7 nights in Jun 2025

4/10 Poor

Radhika

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service was very poor. The phones in the room were not working , So had to walk to the building where the front desk was located. Asked for extra bottles of water and the staff said I need to talk to front desk. Felt the resort did not care for their guests. Asked for a late check out extend by an hour - Not accommodated. Did not feel welcomed.
Stayed 3 nights in May 2025