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Cititel Express Kota Kinabalu

3.0 star property

Photo gallery for Cititel Express Kota Kinabalu

A modern lounge with a city view, multiple seating areas, and a large screen displaying a presentation.
A room with a view of a body of water, a chair, a small table, and curtains.
A hotel with a prominent sign, multiple floors, and a parking lot.
A modern living room with a sofa, armchairs, a TV, and a large window offering a city view.
A hotel room with a large bed, a desk, a chair, and a view of greenery through the window.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$73
includes taxes & fees
28 Aug - 29 Aug

Explore the area

View map
N0.1,Jalan Singgah Mata1,Asia City, Kota Kinabalu, Sabah, 88000
  • Place, Centre Point
    ‪3 min walk‬
  • Place, Kota Kinabalu Esplanade
    ‪6 min walk‬
  • Place, Imago Shopping Mall
    ‪13 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Twin Room

A bathroom with a sink, mirror, and toilet.

Superior Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Superior Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

In-room safe, desk, blackout curtains, soundproofing

Superior Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed

A hotel room with a bed, a desk with a telephone, and a window with curtains.

Standard Single Room, 1 Single Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin No Window

A hotel room with a large bed, bedside tables, a mirror, and a door leading to the bathroom.

Standard Twin No Window

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Window

A hotel room with a bed, a window with curtains, a bedside table with a bottle and a cup, and a wall-mounted coat rack.

Standard Double Window

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin With Window

A hotel room with two beds, a desk with a telephone, and a TV.

Standard Twin With Window

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a painting on the wall.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with a large bed, a desk, a chair, and a view of greenery through the window.

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of greenery.

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Suite

A modern hotel room with a large bed, a sofa, and a view of the city.

Family Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Kota Kinabalu

Cititel Express Kota Kinabalu puts you in the heart of Kota Kinabalu, within just a 10-minute stroll of Sedco Square and All Saint's Cathedral. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Downtown Kota Kinabalu hotel include Centre Point and Anjung Samudera.

What's nearby

  • Kompleks Asia City - 2 min walk - 0.2 km
  • Centre Point - 3 min walk - 0.3 km
  • Kota Kinabalu Esplanade - 6 min walk - 0.6 km
  • Kompleks Karamunsing - 11 min walk - 1.0 km
  • Imago Shopping Mall - 13 min walk - 1.1 km

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 15 min drive

Restaurants

  • ‪大茄来海鲜餐厅 Welcome Seafood Restaurant - ‬3 min walk
  • ‪Borenos Fried Chicken - ‬1 min walk
  • ‪Executive Lounge, Hilton Kota Kinabalu - ‬1 min walk
  • ‪Pete's Corner - ‬3 min walk
  • ‪The Chubs Grill - ‬3 min walk

About this property

Cititel Express Kota Kinabalu

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. The business-friendly Cititel Express Kota Kinabalu also features a vending machine, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Kota Kinabalu hotel is smoke free.

  • 180 guestrooms or units
  • 12 levels
  • Conference rooms
  • Built in 2009
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Cititel Express Kota Kinabalu offers 180 accommodations with a safe and complimentary bottles of water. 50-inch LCD televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Lobby
Promenade Hotel Kota Kinabalu
Downtown Kota Kinabalu
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 602 reviews
The price is NZ$191
includes taxes & fees
11 Sept - 12 Sept
Promenade Hotel Kota Kinabalu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10 AM for a fee: MYR 35 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 12 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

Cititel Express Kota Kinabalu
Cititel Hotel
Cititel Hotel Kota Kinabalu Express
Cititel Express Kota Kinabalu Hotel Kota Kinabalu
Cititel Express Kota Kinabalu Sabah
Cititel Express Kota Kinabalu Hotel
Cititel Express Hotel
Cititel Express
Cititel Express Kota Kinabalu Sabah
Cititel Express Kota Kinabalu Hotel
Cititel Express Kota Kinabalu Kota Kinabalu
Cititel Express Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

What is the cancellation policy at Cititel Express Kota Kinabalu?

Cititel Express Kota Kinabalu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cititel Express Kota Kinabalu?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Cititel Express Kota Kinabalu on 28 Aug 2026 start from NZ$73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cititel Express Kota Kinabalu?

Yep, Cititel Express Kota Kinabalu has a free self car park.

Are there any beaches close to Cititel Express Kota Kinabalu?

The closest beach to Cititel Express Kota Kinabalu is Pantai Pulau Mamutik (6.7 km).

Does Cititel Express Kota Kinabalu serve breakfast?

You bet, continental brekkie is available daily between 7:00 AM and 10 AM.

Is there a free airport shuttle available at Cititel Express Kota Kinabalu?

No, Cititel Express Kota Kinabalu does not offer an airport shuttle service.

Is there a bar or restaurant at Cititel Express Kota Kinabalu?

Yep, you can grab a meal at Cititel Express Kota Kinabalu's onsite restaurant.

What time are check-in & check-out at Cititel Express Kota Kinabalu?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cititel Express Kota Kinabalu?

No, pets are not allowed.

Cititel Express Kota Kinabalu Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 127 out of 740 reviews
Rating 8 - Good. 338 out of 740 reviews
Rating 6 - Okay. 222 out of 740 reviews
Rating 4 - Poor. 36 out of 740 reviews
Rating 2 - Terrible. 17 out of 740 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

scott

Liked: Cleanliness, amenities, property conditions & facilities
Property was in a good location. Staff very friendly and cleaning staff done an excellent job during my whole stay. Hotel was very clean too.
Stayed 7 nights in Jun 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for work or leisure stay.

Used to stay here whenever I travel to KK for work. That's how we book this hotel during this round family leisure trip as I told them this hotel room condition is good, location is good and staff as well.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Jui Pi

Liked: Cleanliness, staff & service
Clean,big room, comfortable.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cititel hotel in Kota Kinabalu

Great location Modern hotel Spacious room Friendly staff
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

HYGINUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping mall and eateries. Stayed there only for a night but more than happy to give my two thumbs up!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Kuan Yeong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eng Cuang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is very helpful.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Dejan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff, good breakfast. The only 'issue' is AC very weak in the single bedroom I stayed in.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Jennifer Fang Ni

Liked: Cleanliness, amenities, property conditions & facilities
Welcome seafood is just five minutes walk
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Rita Mary

Liked: Amenities
Excellent staff and room I am really fussy!!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Bee Bee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our standard twin beds room is small, about 13 sqm. enough space for 2 carryon luggages. Only not much walking space. I booked this room as the price is low so I can’t complain. They do have bigger rooms available. Everything else was good. The bed is very comfortable and aircon is cool. The staff are courteous and friendly too. I also enjoyed the breakfast. It’s simple but tasty. The location is a big plus. The hotel has been upgraded so I would recommend this to my friends.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sang Wooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel lobby and room are clean and appeared to have had a facelift recently. It is conveniently located. The check-in counter staff, Magdalene, if I am not mistaken, was very helpful and patience.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Small Room

Clean but small room
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Eddy Boon Yaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is ok

All good. Just the room is bit small & better to take room with window.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

khairul

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Olof

Liked: Cleanliness, staff & service

Trångt

För trånga rum, det fanns ingen plats för min snarkapparat bredvid sängen. Och att packa upp två resväskor på golvet var också trångt.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

bin Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in May 2022
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room so dusty until i get my asthma attack...the room no enough lamp and dark...the bathroom very coZy n old..the staff not bery friendly .i heard some of staff talking back behind me eventhough i not far from them..overall bery terrible
Stayed 4 nights in Apr 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and bed is comfy. There are many amenities nearby like seafood restaurants, eateries, pharmacies, shopping malls. Will definitely come back again!
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

agnes

Liked: Staff & service, property conditions & facilities, room comfort

value for money

very good location. aircon and shower pressure works well. breakfast is substantial and tasty.
dubious red stain on bedsheet upon check in.
view from room
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Zohrab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple yet superb value ... convenience, clean etc. Highly recommended for short business trip
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Clean small room

Clean but small room
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the studio, which has an good view of the sea, and the hotel is close to the amenities and eating places. Being a studio room, I would have love a worktable so that those on business trips can work in the room. Presently, we have to work on the bar counter will is not good as it strain the back.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Arminah

Liked: Staff & service, property conditions & facilities

Good location

The location is very good for the event that I attended. I can just walk for 5-7 minutes from the hotel to All Saints Cathedral, and it's was help me cut the transportation cost. 1st night I can't sleep well because of the itchy on my body, and I believe the bedsheets was not clean. But thanks for the cleaners that the next day after I informed the cleaners and asked them to change my bedsheets, they responded well and I have a good rest well.
Breakfast
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

nasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

great
Stayed 2 nights in Jan 2020