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The Klagan Regency

3.5 star property

Photo gallery for The Klagan Regency

Interior entrance
Dining
Combined shower/bathtub, hair dryer, bidet, towels
Outdoor pool
Minibar, in-room safe, desk, rollaway beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$87
includes taxes & fees
25 June - 26 June

Explore the area

View map
TB-00-01, 1 Borneo Hypermall, Jalan UMS Kota Kinabalu, Kota Kinabalu, Sabah, 88450
  • Place, 1Borneo Hypermall
    ‪1 min walk‬
  • Place, University of Malaysia Sabah
    ‪3 min walk‬
  • Place, Imago Shopping Mall
    ‪14 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior King Room

Superior King Room

Superior King Room

  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 39 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Minibar, in-room safe, desk, rollaway beds

Superior Twin Room

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

Superior King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a TV on the wall, and a large window with a city view.

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Kota Kinabalu

At The Klagan Regency, you'll be connected to a shopping centre and within steps of 1Borneo Hypermall. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This business-friendly hotel offers a business centre, a rooftop terrace and concierge services. Other amenities include a children's swimming pool, a coffee shop/cafe and laundry facilities. There's also the convenience of car rentals on site. .In the area of this 3.5-property class Kota Kinabalu hotel, you'll find Imago Shopping Mall.

What's nearby

  • 1Borneo Hypermall - 1 min walk - 0.1 km
  • University of Malaysia Sabah - 3 min walk - 0.3 km
  • Gaya Street Sunday Market - 11 min drive - 12.0 km
  • Imago Shopping Mall - 14 min drive - 13.7 km
  • Sutera Harbour - 18 min drive - 15.8 km

Getting around

  • Tanjung Aru Station - 28 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 38 min drive

Restaurants

  • ‪Baskin-Robbins - ‬1 min walk
  • ‪My Kitchen Curry House - ‬1 min walk
  • ‪Kung Fu La Mian China Muslim Restaurant - ‬1 min walk
  • ‪Heng Long Restaurant - ‬2 min walk
  • ‪Sufian Cafe - ‬1 min walk

About this property

The Klagan Regency

The Klagan Regency offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business centre and a meeting room are available. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Klagan Regency.

This 3.5-star Kota Kinabalu hotel is smoke free.

  • 269 guestrooms or units
  • 15 levels
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Klagan Regency offers 269 air-conditioned accommodations with minibars and a safe. Televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets and hairdryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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  • Air-conditioning
  • Laundry room
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4.2 out of 5, Very good, 309 reviews
The price is NZ$59
includes taxes & fees
17 June - 18 June
Hotel Capital

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 120.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 120.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

1borneo Kota Kinabalu
1borneo Novotel
Kota Kinabalu 1borneo
Kota Kinabalu Novotel
Novotel 1borneo
Novotel 1borneo Hotel
Novotel 1borneo Hotel Kota Kinabalu
Novotel 1borneo Kota Kinabalu
Novotel Kota Kinabalu
Novotel Kota Kinabalu 1borneo
Klagan Regency Hotel Kota Kinabalu
Klagan Regency Hotel
Klagan Regency Kota Kinabalu
Klagan Regency
The Klagan Regency Hotel
The Klagan Regency Kota Kinabalu
The Klagan Regency Hotel Kota Kinabalu

Frequently asked questions

What is the cancellation policy at The Klagan Regency?

The Klagan Regency offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Klagan Regency?

As of 16 Jun 2026, prices found for a 1-night stay for 2 adults at The Klagan Regency on 25 Jun 2026 start from NZ$87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Klagan Regency?

The closest beach to The Klagan Regency is Dalit Beach (12.7 km).

Does The Klagan Regency have a pool?

The Klagan Regency has an outdoor pool and a kids' pool.

Is there a free airport shuttle available at The Klagan Regency?

No, The Klagan Regency does not offer an airport shuttle service.

Is there a bar or restaurant at The Klagan Regency?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Klagan Regency?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Klagan Regency?

No, pets are not allowed.

The Klagan Regency Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 90 out of 334 reviews
Rating 8 - Good. 144 out of 334 reviews
Rating 6 - Okay. 68 out of 334 reviews
Rating 4 - Poor. 23 out of 334 reviews
Rating 2 - Terrible. 9 out of 334 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Olive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Klagan regency. Everything about it was amazing. The staff were very friendly and helpful. We will definitely stay there again if we visit Kota Kinabalu.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

chan hong

Liked: Cleanliness, staff & service
Good price for what it has to offer.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time. Staff is very kind and helpful.
Stayed 7 nights in Oct 2024
Verified

4/10 Poor

Sukhdev Singh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is run down. The mgmt need to train the staff for excellent and good service.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Boon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking available so we parked at the mall adjacent to the hotel. Our flights are at 9am so we checked out at 5.30am but door to mall car park is locked by mall staff. Walked up car ramps to car park from outside but could not leave as payment must be made inside the mall which open at 10am. There are also no security personnel at mall to help us. Fortunately a kind hotel was was able to call mall parking attendant to come over in motorbike so we can pay and leave the car park. Fortunately we had ample time and did not miss our flights.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Manivannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve the quality and choices of breakfast... Need to have more options for other meals.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Rafiee

Liked: Cleanliness, staff & service, property conditions & facilities
the best place for holiday, good service
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again, definitely

It was amazing..the room is clean, the breakfast was great..will recommend to friends
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome nice place to stay with famili
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best stay in sabah
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Aimi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect but the bathtub drain stopper stucked in closer position; hence the water cant drain out propey.
Stayed 1 night in Feb 2020
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Great hotel near to the UMS campus.

Was here on a vacation, and stayed in KK for a few nights while exploring Sabah. This hotel is convenient and is located in a large mall. It seems to be an old Novotel, but has not really been maintained well and is in need of some repair. However, it is clean and comfortable and the series excellent! The breakfast is comprehensive and good and the rooms are large. The only is so we had was the water in the show as not quite hot enough, and parking is a big problem. The hotel itself does not have any reserved par and there is no valet service. There is only street part, but because it is located at a big mall, most of the time there is no parking available. Overall, a good hotel outside of downtown. Note that it takes about 20 minutes to drive to downtown from this hotel.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Nice hotel near UMS

Vacation with my wife. Overall the hotel is nice, and the service is very good, but the parking is a big problem. There is only street parking available, and because the hotel is part of a mall, it is really hard to find parking. The hotel should provide at least valet pa.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best hotel
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
Room is not ready after register for check in. Check in abt 1900hrs local time. Problems in finding parking lot.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ナイススタッフ

事前にリクエストしていたメールの返信がなかったため、少し期待してなかったが、受付の対応はスムーズ、リクエストにも応えてくれていた！部屋にも早めに通してくれました！
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Parking problemmmmm
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very nice
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely friendly staff!

Hotel staff were super nice. A++ for that! :-)
Stayed 7 nights in Nov 2019
Verified

8/10 Good

KlaganGuest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like : Comfort, easy acces, friendly and helpfull staff Dislike: parking
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Excellent
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 free parking slot

Everything is good except for parking space. You'll need to pay RM6 for 5 hours and RM2 for next every hour. 10am-10pm
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious n much more .bath room i like
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Frustrated

Disliked: Amenities
Only four car parkings available, and always got people reserve to the extremely limited parking. Should have been 1st come 1st serve basis instead. Extremely difficult to get a parking.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not so gòod, it would be a good idea to have a chef from Semenanjung. The nasi lemak sambal was sweet n it should be spiced up
Stayed 2 nights in Sep 2019