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The Palace Hotel Kota Kinabalu

4.0 star property

Photo gallery for The Palace Hotel Kota Kinabalu

Lobby sitting area
Front of property
Ballroom
Deluxe Room
Palace Suite | Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$138
includes taxes & fees
17 June - 18 June

Explore the area

View map
No. 1 Jalan Tangki, Karamunsing, Kota Kinabalu, Sabah, 88100
  • Place, Centre Point
    ‪8 min walk‬
  • Place, Imago Shopping Mall
    ‪9 min walk‬
  • Place, Kota Kinabalu Esplanade
    ‪11 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room(No Window)

1 bedroom, minibar, in-room safe, desk

Standard Room(No Window)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Palace Suite

Palace Suite

Palace Suite

  • Garden view
  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

About the area

Kota Kinabalu

The Palace Hotel Kota Kinabalu puts you in the heart of Kota Kinabalu, steps from All Saint's Cathedral and within a 10-minute stroll of Kompleks Karamunsing. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Tangerine Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of extended parking. .Near this 4-property class Downtown Kota Kinabalu hotel, you'll find Imago Shopping Mall.

What's nearby

  • Kompleks Asia City - 5 min walk - 0.5 km
  • Centre Point - 8 min walk - 0.7 km
  • Imago Shopping Mall - 9 min walk - 0.8 km
  • Kota Kinabalu Esplanade - 11 min walk - 1.0 km
  • Kota Kinabalu Central Market - 16 min walk - 1.4 km

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪USAGI Japanese Vegetarian Restaurant - ‬3 min walk
  • ‪Singapore Chicken Rice - ‬3 min walk
  • ‪Nasi Ayam Singapore - ‬3 min walk
  • ‪Chinese Muslim Restaurant - ‬4 min walk

About this property

The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly The Palace Hotel Kota Kinabalu. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kota Kinabalu hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Lift
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Palace Hotel Kota Kinabalu offers 150 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Lobby
Promenade Hotel Kota Kinabalu
Downtown Kota Kinabalu
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 602 reviews
Promenade Hotel Kota Kinabalu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Extended parking on site (MYR 40 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tangerine Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 150
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 6 June 2026 to 31 August 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 40 for adults and from MYR 20 for children
  • Extended parking fee: MYR 40 per night
  • Early check-in fee: MYR 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palace Hotel Kota Kinabalu
Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Sabah
The Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel
The Palace Hotel Kota Kinabalu Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

What is the cancellation policy at The Palace Hotel Kota Kinabalu?

The Palace Hotel Kota Kinabalu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palace Hotel Kota Kinabalu?

As of 16 Jun 2026, prices found for a 1-night stay for 2 adults at The Palace Hotel Kota Kinabalu on 17 Jun 2026 start from NZ$138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palace Hotel Kota Kinabalu?

Yep, The Palace Hotel Kota Kinabalu has a free self car park.

Are there any beaches close to The Palace Hotel Kota Kinabalu?

The closest beach to The Palace Hotel Kota Kinabalu is Pantai Pulau Mamutik (6.6 km).

Does The Palace Hotel Kota Kinabalu have a pool?

The Palace Hotel Kota Kinabalu has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The property will be renovating the swimming pool from June 6 2026 until August 31 2026 (completion date subject to change).

What makes The Palace Hotel Kota Kinabalu a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Palace Hotel Kota Kinabalu.

Does The Palace Hotel Kota Kinabalu serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at The Palace Hotel Kota Kinabalu?

No, The Palace Hotel Kota Kinabalu does not offer an airport shuttle service.

Is there a bar or restaurant at The Palace Hotel Kota Kinabalu?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Palace Hotel Kota Kinabalu?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Palace Hotel Kota Kinabalu?

No, pets are not allowed.

The Palace Hotel Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 93 out of 333 reviews
Rating 8 - Good. 140 out of 333 reviews
Rating 6 - Okay. 72 out of 333 reviews
Rating 4 - Poor. 24 out of 333 reviews
Rating 2 - Terrible. 4 out of 333 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Farzad

Liked: Cleanliness, amenities, property conditions & facilities
Room is very noisy Everything else was great Amazing breakfast and amazing staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, Thank you
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wouter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Kota Kinabalu

Great place to stay with nice pool and good breakfast. Bell sound of the elevator in the hall close to our room was the only thing up for improvement.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Property is being renovated but you do not hear any loud noises. Staff are friendly. Nice natural surroundings.
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent staff service and very polite attentive staff. Excellent breakfast. Environmentally attentive. All at an excellent price range. Highly recommended and will stay there again whenever I am in that area.
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Agus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surely will stay in this hotel again. The room is clean & comfy. The staffs are friendly & helpful too. Breakfast can be improve and services are good anyway. Kids enjoy the pool and nothing that we need to complaint about. Keep up the good services!
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent one night but I found this hotel very good. They wanted to upgrade us to their best room, but gave a weird look when we requested twin beds. That gave me a chuckle. This hotel would be one of my top choices to stay.
Stayed 1 night in May 2022
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet items get changed every few days or so, that way it's not always the same food to pick from, which is nice. We had a minor issue with our room and the hotel offered us a different room late one night. Very good hospitality!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Muhamad Firdaus bin

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Only the toiletries is not refresh / change if you stay 3D 2N. This can be improve. Overall service, room, breakfast are 5 star
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Marga indraswari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️
Verified

6/10 Okay

Madeleine

Liked: Cleanliness, property conditions & facilities, room comfort
Trots att vi kom 14:30, alltså 30 min efter incheckningen så var vårat rum inte färdigt. Rummet var stort och sängen skön. Netflix på tvn är ett stort plus. Gymmet var också okej. Saknade dock av. Löpbandet var dock inte plant. Poolen var avstängd Annars ett fint hotell Okej frukost
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Hotel bastante nuevo, no muy lejos del centro. Personal muy agradable. Zumo del desayuno muy aguado. Bonita piscina.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Chun Wai

Liked: Cleanliness, staff & service, property conditions & facilities
如果保留接駁巴士更加方便
Stayed 4 nights in May 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast is not enough for us... and didn't have much choice...
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant.

Favourite hotel while in KK. Spacious room, variety choices of breakfast, friendly hotel staffs..
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
水はけが少し悪いです…
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities
OK except the breakfast spread was limited
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Robert Duncan

This hotel is for Chinese tourists. 99 percents of the guest were Chinese. The breakfast buffet was good and the gym is decent.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Yueh Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值

這是第二次入住 飯店鬧中取靜 乾淨舒適 泳池棒 因房型有含早餐但提早退房需凌晨趕飛機還是有備餐盒給我們 粉貼心
Stayed 1 night in Jan 2020
Verified

8/10 Good

Niran

Liked: Staff & service
Exterior looks spruced up. Rooms are adequate. However special touches makes up for any deficiencies. Fruits, cookies, welcome drink to name a few.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Very Convenient location but old hotel.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

KINAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박장소에 개의치않는 여행 동행자가 우겨서 예약을 하긴 했지만 진짜 최악의 방 일단 제가 숙박한 방은 지하였는데 에어컨을 완전 추울 정도로 틀지 않으면 냄새 때문에 잠을 잘 수가 없었구요. 공사를 하는지 아침에는 소음때문에 자동 기상했어요 방에서는 와이파이 터지지도 않고 심지어 캐리어 쌀때 큰 바퀴벌레가 나왔는데 늦게 여자직원 두명이 빗자루와 쓰레받이 들고 와서 제 가방과 짐 발로 차면서 웃으면서 잡은 후에 미안하다는 말도 없이 나갔습니다. 체크아웃하는 날 캐리어와 백팩을 맡겼는데 직원 실수로 바닥에 내동댕이... 아무도 떨어진 가방을 줍거나 캐리어를 세울 생각을 안해서 제가 화가 나서 쳐다보니 역시 미안하다는 말도 없이 괜찮다고 하더군요 뭐가 괜찮다는건지.... 코타키나발루에 호텔은 저렴하니 첫날 늦게 도착하셔도 괜찮은 호텔로 가세요 ㅜㅜ
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Christmas decorations
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Dmaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace Hotel is my favourite place to relax. The breakfast is so heaven, many choices and very delicious.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店比较舊,保養得好價格平,但設施齊全,员工服务挺好。 自助餐選擇种類好多,食品質数OK, 以此價格实际上有点超值,合适—家大细去玩。
Stayed 4 nights in Nov 2019